LAUNCH CRE205 OBD2 Scanner Car Diagnostic Tool Engine TCM ABS SRS Code Reader
LAUNCH CRE205 OBD2 Scanner Car Diagnostic Tool Engine TCM ABS SRS Code Reader
LAUNCH CRE205 OBD2 Scanner Car Diagnostic Tool Engine TCM ABS SRS Code Reader
Product Overview
LAUNCH X431 Creader Elite CRE205 OBD2 Scanner ABS SRS Engine AT Diagnostic Tool 5 Reset Functions
Auto VIN Scan 10 Language Support Wifi One-Click Lifetime Free Update
LAUNCH Creader Elite CRE205 Advantage
1. Read Version Information, Read DTCs, Clear DTCs and Read Data Stream for ABS, SRS, Engine, AT System.live data stream, stores and playbacks data stream, helps to quick analysis and diagnosis, and turning off the system warning lights.
2. Any 5 Free Services you choose: RESET SAS, RESET BRAKE, RESET GEAR, RESET OIL, RESET IMMO, RESET INJEC, RESET TPMS, RESET BMS, RESET BLEED, RESET ETS, RESET DPF, AFS RESET, SUN ROOF, GEARBOX LEARN, EGR Adaption.
3. Auto-Detect and diagnostic report will be automatically generated and sent to your email box ,AUTO VIN technology that can identify vehicle make, model, and year information to shorten the vehicle navigation process.
4. Full OBD II Diagnosis, including EVAP, O2 Sensor, I/M Readiness, MIL Status, VIN Info, and On-board monitors testing etc.
5. Live Data Stream Analysis on Graphing ( Value, Graph and Merged)
6.One Click Free Update Diagnostic Software and APK
7. One Click I/M Readiness , One Click Diagnostic Battery ,one click Health Report , one click check DTC Library, One Click check History and Report
8. The battery voltage test, able to monitor the battery voltage timely
9.Support OBD1 and OBD2 Vehicles , 64+ Car Brands , 10000+ Models
10. Online Maintenance Resources: Operating skills, DTC Help, Automotive Technology Handbook, Repair Case, and How-to Videos. Let you master and understand car breakdown problems faster
And more...
Multi-Language
English, Spanish, French, German, Italian, Russian, Portuguese, Japanese, Korean, Traditional Chinese
ABS System Diagnose
ABS (anti-lock braking system) enables the wheels of a vehicle to maintain tractive contact with the ground, helping drivers retain steering control by prevents unexpected skidding of the car on slippery roads, thus reducing the risk of crashing.
SRS Airbag System Diagnose
A supplemental restraint system, an extra safety measure that is commonplace in vehicles, is designed to improve occupant protection in some ways of crushes. Check the SRS (Airbag) system to ensure passenger safety in certain types of collisions.
Engine System Diagnose
AT System Diagnose
Graphical display of data
LAUNCH CRE205 displays sensor data in real time for you, provides data graphics, facilitates intuitive diagnosis and monitoring of your vehicle performance, and helps you better analyze abnormal parameters.
The data recording function is amazing, customers can record real-time data streams of multiple synchronized PIDs. Once these are recorded, they can be played back in text format and/or graphical format. Playback supports two graphics (independent) or four PID graphics (combination). The playback timeline can be scrolled, paused, viewed, etc. The chart has a considerable effect.
Fast AUTO VIN Scan
After connecting the vehicle, turn the ignition key on and the system enters auto-detect mode ( Note: Please make sure the “Automatic detection on connect” in “Settings” is set as ON). Once the system successfully obtains the VIN (Vehicle Identification Number) information of the currently identified vehicle, it will continue scanning the vehicle systems. After the scanning is complete, a diagnostic report will be automatically generated in the Settings -> Data -> Diagnostic Report.
DTC Lookup
Allows you to retrieve the definition of the diagnostic trouble code from the abundant DTC database.Once you pull a code or DTC , it can link to web sites via Google search when searching for more information on DTCs.
Diagnostic report generation and sharing
LAUNCH CRE205 OBD2 scan tool provides you with reliable, accurate, and rich diagnostic information along with automatic generation of diagnostic reports. You can share this email with a mechanic, colleague or friend who is familiar with solving vehicle problems for help, providing you with a shortcut to solving problems.Once the tool and the vehicle are properly connected, the system starts auto-detect process. Once the whole process is successfully finished, a diagnostic report will be automatically generated.
Five Free special functions (You Can choose any 5 free special functions from 16 special functions)
1.Oil Maintenance Reset:Execute the engine oil life recalculation system after changing the oil.
2.Injector Coding:The fuel injector receives the fuel injection pulse signal sent by the engine electronic control unit to precisely control the fuel injection volume.
3.Air Suspension Matching:Adjust the vehicle height sensor for level calibration.
4.ABS Bleeding:Get a firm brake pad after air exhaustion.
5.TPMS Reset Database:Quickly look up the tire sensor IDs from the vehicle’s ECU, and perform TPMS replacement and sensor test.
6.Brake (EPB)Reset:Maintenance of electronic braking system's safety and efficiency.
7.Immobilizer Reset:ONLY available for cars with a low-level IMMO system.
8.Electric Throttle Relearn:Leaking injectors and some dead injectors can be missed even when an injector is disabled. Other problems with the ignition system and mechanical components also may not show an rpm loss when an injector is turned off.
9.Battery Matching:Evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
10.Steering Angle (SAS) Reset:Help clear the steering angle memory and calibrate the steering angle sensor.
11.Gearbox (Transmission ) Relearn:Procedure Reset Transmission Adaptive Learning DIY. Start the car and drive. Once you perform this procedure the Engine Control Unit (ECU) and Transmission Control Unit (TCU) will work together to learn how you drive by monitoring your driving pattern.
12.DPF (Diesel Particulate Filter)Regen:Specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.
13.CKP(Crank Position ) Sensor Adaptive Learning:Monitors certain camshaft position sensors signals to determine if all conditions are met to continue with the procedure for Engine running.
14.EGR Adaption. 15.Sunroof Reset. 16.DPF Regen.
Full OBD2 Functions are Ready for Engine System Diagnostic
$01 - Request Current Powertrain Diagnostic Data
$02 - Request Powertrain Freeze Frame Data
$03 - Request Emission-Related Diagnostic Trouble Codes
$04 - Clear/Reset Emission-Related Diagnostic Information
$05 - Request Oxygen Sensor Monitoring Test Results
$06 - Request On-Board Monitoring Test Results for Specific Monitored Systems
$07 - Request Emission-Related Diagnostic Trouble Codes Detected During Current or Last Completed Driving Cycle
$08 - Request Control of On-Board System Test or Component
$09 - Request Vehicle Information
$0A - Request Emission-Related Diagnostic Trouble Codes with Permanent Status
LAUNCH CRE205 Support 64+ Car Brand, Over 1000 Models
Technical Specifications :
Screen : 4 inch Touch Screen with a resolution of 480*480
CPU : 4-core 1.3 GHz Processor
Memory : 1GB RAM + 16GB ROM
Wifi : 802.11b/g/n 2.4GHz
USB : Type C
OBDII input voltage range : 9-18V
Working Temperature : -10 to 50 °C ( 14 to 122 °F )
Storage Temperature : -20 to 70 °C ( -4 to 158 °F )
Packing list
1pc * LAUNCH X431 Creader Elite CRE202 Main unit
1pc * USB Cable
1pc * Manual book
| Brand: | LAUNCH |
|---|---|
| Isin: | IYYK40GUG1DE |
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Product Overview
LAUNCH X431 Creader Elite CRE205 OBD2 Scanner ABS SRS Engine AT Diagnostic Tool 5 Reset Functions
Auto VIN Scan 10 Language Support Wifi One-Click Lifetime Free Update
LAUNCH Creader Elite CRE205 Advantage
1. Read Version Information, Read DTCs, Clear DTCs and Read Data Stream for ABS, SRS, Engine, AT System.live data stream, stores and playbacks data stream, helps to quick analysis and diagnosis, and turning off the system warning lights.
2. Any 5 Free Services you choose: RESET SAS, RESET BRAKE, RESET GEAR, RESET OIL, RESET IMMO, RESET INJEC, RESET TPMS, RESET BMS, RESET BLEED, RESET ETS, RESET DPF, AFS RESET, SUN ROOF, GEARBOX LEARN, EGR Adaption.
3. Auto-Detect and diagnostic report will be automatically generated and sent to your email box ,AUTO VIN technology that can identify vehicle make, model, and year information to shorten the vehicle navigation process.
4. Full OBD II Diagnosis, including EVAP, O2 Sensor, I/M Readiness, MIL Status, VIN Info, and On-board monitors testing etc.
5. Live Data Stream Analysis on Graphing ( Value, Graph and Merged)
6.One Click Free Update Diagnostic Software and APK
7. One Click I/M Readiness , One Click Diagnostic Battery ,one click Health Report , one click check DTC Library, One Click check History and Report
8. The battery voltage test, able to monitor the battery voltage timely
9.Support OBD1 and OBD2 Vehicles , 64+ Car Brands , 10000+ Models
10. Online Maintenance Resources: Operating skills, DTC Help, Automotive Technology Handbook, Repair Case, and How-to Videos. Let you master and understand car breakdown problems faster
And more...
Multi-Language
English, Spanish, French, German, Italian, Russian, Portuguese, Japanese, Korean, Traditional Chinese
ABS System Diagnose
ABS (anti-lock braking system) enables the wheels of a vehicle to maintain tractive contact with the ground, helping drivers retain steering control by prevents unexpected skidding of the car on slippery roads, thus reducing the risk of crashing.
SRS Airbag System Diagnose
A supplemental restraint system, an extra safety measure that is commonplace in vehicles, is designed to improve occupant protection in some ways of crushes. Check the SRS (Airbag) system to ensure passenger safety in certain types of collisions.
Engine System Diagnose
AT System Diagnose
Graphical display of data
LAUNCH CRE205 displays sensor data in real time for you, provides data graphics, facilitates intuitive diagnosis and monitoring of your vehicle performance, and helps you better analyze abnormal parameters.
The data recording function is amazing, customers can record real-time data streams of multiple synchronized PIDs. Once these are recorded, they can be played back in text format and/or graphical format. Playback supports two graphics (independent) or four PID graphics (combination). The playback timeline can be scrolled, paused, viewed, etc. The chart has a considerable effect.
Fast AUTO VIN Scan
After connecting the vehicle, turn the ignition key on and the system enters auto-detect mode ( Note: Please make sure the “Automatic detection on connect” in “Settings” is set as ON). Once the system successfully obtains the VIN (Vehicle Identification Number) information of the currently identified vehicle, it will continue scanning the vehicle systems. After the scanning is complete, a diagnostic report will be automatically generated in the Settings -> Data -> Diagnostic Report.
DTC Lookup
Allows you to retrieve the definition of the diagnostic trouble code from the abundant DTC database.Once you pull a code or DTC , it can link to web sites via Google search when searching for more information on DTCs.
Diagnostic report generation and sharing
LAUNCH CRE205 OBD2 scan tool provides you with reliable, accurate, and rich diagnostic information along with automatic generation of diagnostic reports. You can share this email with a mechanic, colleague or friend who is familiar with solving vehicle problems for help, providing you with a shortcut to solving problems.Once the tool and the vehicle are properly connected, the system starts auto-detect process. Once the whole process is successfully finished, a diagnostic report will be automatically generated.
Five Free special functions (You Can choose any 5 free special functions from 16 special functions)
1.Oil Maintenance Reset:Execute the engine oil life recalculation system after changing the oil.
2.Injector Coding:The fuel injector receives the fuel injection pulse signal sent by the engine electronic control unit to precisely control the fuel injection volume.
3.Air Suspension Matching:Adjust the vehicle height sensor for level calibration.
4.ABS Bleeding:Get a firm brake pad after air exhaustion.
5.TPMS Reset Database:Quickly look up the tire sensor IDs from the vehicle’s ECU, and perform TPMS replacement and sensor test.
6.Brake (EPB)Reset:Maintenance of electronic braking system's safety and efficiency.
7.Immobilizer Reset:ONLY available for cars with a low-level IMMO system.
8.Electric Throttle Relearn:Leaking injectors and some dead injectors can be missed even when an injector is disabled. Other problems with the ignition system and mechanical components also may not show an rpm loss when an injector is turned off.
9.Battery Matching:Evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
10.Steering Angle (SAS) Reset:Help clear the steering angle memory and calibrate the steering angle sensor.
11.Gearbox (Transmission ) Relearn:Procedure Reset Transmission Adaptive Learning DIY. Start the car and drive. Once you perform this procedure the Engine Control Unit (ECU) and Transmission Control Unit (TCU) will work together to learn how you drive by monitoring your driving pattern.
12.DPF (Diesel Particulate Filter)Regen:Specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.
13.CKP(Crank Position ) Sensor Adaptive Learning:Monitors certain camshaft position sensors signals to determine if all conditions are met to continue with the procedure for Engine running.
14.EGR Adaption. 15.Sunroof Reset. 16.DPF Regen.
Full OBD2 Functions are Ready for Engine System Diagnostic
$01 - Request Current Powertrain Diagnostic Data
$02 - Request Powertrain Freeze Frame Data
$03 - Request Emission-Related Diagnostic Trouble Codes
$04 - Clear/Reset Emission-Related Diagnostic Information
$05 - Request Oxygen Sensor Monitoring Test Results
$06 - Request On-Board Monitoring Test Results for Specific Monitored Systems
$07 - Request Emission-Related Diagnostic Trouble Codes Detected During Current or Last Completed Driving Cycle
$08 - Request Control of On-Board System Test or Component
$09 - Request Vehicle Information
$0A - Request Emission-Related Diagnostic Trouble Codes with Permanent Status
LAUNCH CRE205 Support 64+ Car Brand, Over 1000 Models
Technical Specifications :
Screen : 4 inch Touch Screen with a resolution of 480*480
CPU : 4-core 1.3 GHz Processor
Memory : 1GB RAM + 16GB ROM
Wifi : 802.11b/g/n 2.4GHz
USB : Type C
OBDII input voltage range : 9-18V
Working Temperature : -10 to 50 °C ( 14 to 122 °F )
Storage Temperature : -20 to 70 °C ( -4 to 158 °F )
Packing list
1pc * LAUNCH X431 Creader Elite CRE202 Main unit
1pc * USB Cable
1pc * Manual book
| Brand: | LAUNCH |
|---|---|
| Isin: | IYYK40GUG1DE |
LAUNCH X431 Creader Elite CRE205 OBD2 Scanner ABS SRS Engine AT Diagnostic Tool 5 Reset Functions
Auto VIN Scan 10 Language Support Wifi One-Click Lifetime Free Update
LAUNCH Creader Elite CRE205 Advantage
1. Read Version Information, Read DTCs, Clear DTCs and Read Data Stream for ABS, SRS, Engine, AT System.live data stream, stores and playbacks data stream, helps to quick analysis and diagnosis, and turning off the system warning lights.
2. Any 5 Free Services you choose: RESET SAS, RESET BRAKE, RESET GEAR, RESET OIL, RESET IMMO, RESET INJEC, RESET TPMS, RESET BMS, RESET BLEED, RESET ETS, RESET DPF, AFS RESET, SUN ROOF, GEARBOX LEARN, EGR Adaption.
3. Auto-Detect and diagnostic report will be automatically generated and sent to your email box ,AUTO VIN technology that can identify vehicle make, model, and year information to shorten the vehicle navigation process.
4. Full OBD II Diagnosis, including EVAP, O2 Sensor, I/M Readiness, MIL Status, VIN Info, and On-board monitors testing etc.
5. Live Data Stream Analysis on Graphing ( Value, Graph and Merged)
6.One Click Free Update Diagnostic Software and APK
7. One Click I/M Readiness , One Click Diagnostic Battery ,one click Health Report , one click check DTC Library, One Click check History and Report
8. The battery voltage test, able to monitor the battery voltage timely
9.Support OBD1 and OBD2 Vehicles , 64+ Car Brands , 10000+ Models
10. Online Maintenance Resources: Operating skills, DTC Help, Automotive Technology Handbook, Repair Case, and How-to Videos. Let you master and understand car breakdown problems faster
And more...
Multi-Language
English, Spanish, French, German, Italian, Russian, Portuguese, Japanese, Korean, Traditional Chinese
ABS System Diagnose
ABS (anti-lock braking system) enables the wheels of a vehicle to maintain tractive contact with the ground, helping drivers retain steering control by prevents unexpected skidding of the car on slippery roads, thus reducing the risk of crashing.
SRS Airbag System Diagnose
A supplemental restraint system, an extra safety measure that is commonplace in vehicles, is designed to improve occupant protection in some ways of crushes. Check the SRS (Airbag) system to ensure passenger safety in certain types of collisions.
Engine System Diagnose
AT System Diagnose
Graphical display of data
LAUNCH CRE205 displays sensor data in real time for you, provides data graphics, facilitates intuitive diagnosis and monitoring of your vehicle performance, and helps you better analyze abnormal parameters.
The data recording function is amazing, customers can record real-time data streams of multiple synchronized PIDs. Once these are recorded, they can be played back in text format and/or graphical format. Playback supports two graphics (independent) or four PID graphics (combination). The playback timeline can be scrolled, paused, viewed, etc. The chart has a considerable effect.
Fast AUTO VIN Scan
After connecting the vehicle, turn the ignition key on and the system enters auto-detect mode ( Note: Please make sure the “Automatic detection on connect” in “Settings” is set as ON). Once the system successfully obtains the VIN (Vehicle Identification Number) information of the currently identified vehicle, it will continue scanning the vehicle systems. After the scanning is complete, a diagnostic report will be automatically generated in the Settings -> Data -> Diagnostic Report.
DTC Lookup
Allows you to retrieve the definition of the diagnostic trouble code from the abundant DTC database.Once you pull a code or DTC , it can link to web sites via Google search when searching for more information on DTCs.
Diagnostic report generation and sharing
LAUNCH CRE205 OBD2 scan tool provides you with reliable, accurate, and rich diagnostic information along with automatic generation of diagnostic reports. You can share this email with a mechanic, colleague or friend who is familiar with solving vehicle problems for help, providing you with a shortcut to solving problems.Once the tool and the vehicle are properly connected, the system starts auto-detect process. Once the whole process is successfully finished, a diagnostic report will be automatically generated.
Five Free special functions (You Can choose any 5 free special functions from 16 special functions)
1.Oil Maintenance Reset:Execute the engine oil life recalculation system after changing the oil.
2.Injector Coding:The fuel injector receives the fuel injection pulse signal sent by the engine electronic control unit to precisely control the fuel injection volume.
3.Air Suspension Matching:Adjust the vehicle height sensor for level calibration.
4.ABS Bleeding:Get a firm brake pad after air exhaustion.
5.TPMS Reset Database:Quickly look up the tire sensor IDs from the vehicle’s ECU, and perform TPMS replacement and sensor test.
6.Brake (EPB)Reset:Maintenance of electronic braking system's safety and efficiency.
7.Immobilizer Reset:ONLY available for cars with a low-level IMMO system.
8.Electric Throttle Relearn:Leaking injectors and some dead injectors can be missed even when an injector is disabled. Other problems with the ignition system and mechanical components also may not show an rpm loss when an injector is turned off.
9.Battery Matching:Evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
10.Steering Angle (SAS) Reset:Help clear the steering angle memory and calibrate the steering angle sensor.
11.Gearbox (Transmission ) Relearn:Procedure Reset Transmission Adaptive Learning DIY. Start the car and drive. Once you perform this procedure the Engine Control Unit (ECU) and Transmission Control Unit (TCU) will work together to learn how you drive by monitoring your driving pattern.
12.DPF (Diesel Particulate Filter)Regen:Specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.
13.CKP(Crank Position ) Sensor Adaptive Learning:Monitors certain camshaft position sensors signals to determine if all conditions are met to continue with the procedure for Engine running.
14.EGR Adaption. 15.Sunroof Reset. 16.DPF Regen.
Full OBD2 Functions are Ready for Engine System Diagnostic
$01 - Request Current Powertrain Diagnostic Data
$02 - Request Powertrain Freeze Frame Data
$03 - Request Emission-Related Diagnostic Trouble Codes
$04 - Clear/Reset Emission-Related Diagnostic Information
$05 - Request Oxygen Sensor Monitoring Test Results
$06 - Request On-Board Monitoring Test Results for Specific Monitored Systems
$07 - Request Emission-Related Diagnostic Trouble Codes Detected During Current or Last Completed Driving Cycle
$08 - Request Control of On-Board System Test or Component
$09 - Request Vehicle Information
$0A - Request Emission-Related Diagnostic Trouble Codes with Permanent Status
LAUNCH CRE205 Support 64+ Car Brand, Over 1000 Models
Technical Specifications :
Screen : 4 inch Touch Screen with a resolution of 480*480
CPU : 4-core 1.3 GHz Processor
Memory : 1GB RAM + 16GB ROM
Wifi : 802.11b/g/n 2.4GHz
USB : Type C
OBDII input voltage range : 9-18V
Working Temperature : -10 to 50 °C ( 14 to 122 °F )
Storage Temperature : -20 to 70 °C ( -4 to 158 °F )
Packing list
1pc * LAUNCH X431 Creader Elite CRE202 Main unit
1pc * USB Cable
1pc * Manual book
Item Specifics
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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