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LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill] 17C1 Cool Vanilla

Brand: LANEIGE
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LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill]
LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill]
LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill]
LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill]
LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill]

LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill] 17C1 Cool Vanilla

Brand: LANEIGE

Why we love it

This lighter and brighter Neo product is super-fitting to the skin. No more to the cushions without mask stains, this is a product that goes back again to the Neo era. A light fit product that has become even lighter than before. Neo's Skin Booster Complex makes your skin glow from the inside out. It offers unprecedented convenience. New Neo is reborn through the honest voices of 30 real cushion lovers. It is lightweight and fit, presenting thin yet powerful coverage. Using Neo's 2-STEP SEAMLESS method, which splits small and spreads widely. Presents a lighter application, yet more fitting coverage on the skin. Neo’s SEAMLESS method spreads 0.17UM ultra-fine powder evenly on the skin with a more lighter yet detailed coverage. It sets into the skin 1.5 times better and presents a 99.9% contact-free effect as we head towards the world free from any kinds of contacts beyond your mask. NEO DOT is a product that was created after an uncomfortable experience with puffs that do not work the way expected when using a cushion. This close-fitting sheath puff has sheath-shaped pockets that hold onto the product and then expel it as they open and close every time you are using the cushion. It has sheer and even coverage and its plant-derived ingredients make it feel comfortable as soon as it touches the skin, showing 96.97% satisfaction with the puff that feels comfortable when it touches the skin. Even though it got lighter, this product lasts for 50 hours, has stronger coverage and 24 hours of full hydration, completed the allergen test, and the primary irritation test for sensitive skin. It shows 96.97% for the light and sheer application, 96.97% for its non-sticky, smooth finish, and 90.91% for keeping the skin tone from getting dark and dull.

Featured ingredients

It contains Panthenol to help with elasticity. It contains Nelumbo Nucifera Extract to act as an antioxidant. It contains blue Hyaluronic Acid to help retain moisture. It contains Mentha Arvensis Oil Extract to help control oil.

How to use

1. Use the product during the foundation stage after skincare. 2. Dispense the product in a puff and apply it to the entire face along the skin texture. Apply one more layer to increase the coverage. 3. When there is no more product coming out when you press the cushion with your finger, the product is used up and please replace it with a new refill.

Features

[COMPONENTS] This is a refill special set.

More Info

















 

Brand: LANEIGE
Country Of Origin: South Korea
Isin: ITSFNRQYKOCE

$64.89

  • Free shipping in US
  • Shipping: $14.5 Extended Delivery (Ships from overseas warehouse, 10-15 Business Days)

  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill] 17C1 Cool Vanilla

LANEIGE [NEW Refill] LANEIGE Neo Cushion Matte 15g - [Refill] 17C1 Cool Vanilla

$64.89

Why we love it

This lighter and brighter Neo product is super-fitting to the skin. No more to the cushions without mask stains, this is a product that goes back again to the Neo era. A light fit product that has become even lighter than before. Neo's Skin Booster Complex makes your skin glow from the inside out. It offers unprecedented convenience. New Neo is reborn through the honest voices of 30 real cushion lovers. It is lightweight and fit, presenting thin yet powerful coverage. Using Neo's 2-STEP SEAMLESS method, which splits small and spreads widely. Presents a lighter application, yet more fitting coverage on the skin. Neo’s SEAMLESS method spreads 0.17UM ultra-fine powder evenly on the skin with a more lighter yet detailed coverage. It sets into the skin 1.5 times better and presents a 99.9% contact-free effect as we head towards the world free from any kinds of contacts beyond your mask. NEO DOT is a product that was created after an uncomfortable experience with puffs that do not work the way expected when using a cushion. This close-fitting sheath puff has sheath-shaped pockets that hold onto the product and then expel it as they open and close every time you are using the cushion. It has sheer and even coverage and its plant-derived ingredients make it feel comfortable as soon as it touches the skin, showing 96.97% satisfaction with the puff that feels comfortable when it touches the skin. Even though it got lighter, this product lasts for 50 hours, has stronger coverage and 24 hours of full hydration, completed the allergen test, and the primary irritation test for sensitive skin. It shows 96.97% for the light and sheer application, 96.97% for its non-sticky, smooth finish, and 90.91% for keeping the skin tone from getting dark and dull.

Featured ingredients

It contains Panthenol to help with elasticity. It contains Nelumbo Nucifera Extract to act as an antioxidant. It contains blue Hyaluronic Acid to help retain moisture. It contains Mentha Arvensis Oil Extract to help control oil.

How to use

1. Use the product during the foundation stage after skincare. 2. Dispense the product in a puff and apply it to the entire face along the skin texture. Apply one more layer to increase the coverage. 3. When there is no more product coming out when you press the cushion with your finger, the product is used up and please replace it with a new refill.

Features

[COMPONENTS] This is a refill special set.

More Info

















 

  • Content volume or weight: 15g
  • Ideal for: For all skin types
  • Expiration date (or expiration date after opening): 36 months from the date of manufacture, within 12 months after opening
  • How to Use: 1. Use it after basic skin care routine. 2. Pick up an appropriate amount with a puff and pat around your face. If necessary, put another layer to enhance coverage. 3. If the content no long comes out when you press the cushion deeply with your finger, it’s all used up and needs to be replaced.
  • Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Cosmetics Manufacturer - Amorepacific Corporation / Cosmetics Distributer - Amorepacific Corporation
  • Country of Manufacture: South Korea
  • Ingredients: Water, Titanium Dioxide (CI 77891), Methyl Trimethicone, Homosalate, Caprylyl Methicone, Titanium Dioxide, Dimethicone, Trimethylsiloxysilicate, PEG-10 Dimethicone, Butylene Glycol, Glycerin, Silica, Iron Oxide Yellow, Lauryl PEG-8 Dimethicone, Acrylates/Dimethicone Copolymer, 1,2-Hexanediol, HDI/Trimethylol Hexyllactone Crosspolymer, Silica Dimethicone Silylate, Aluminum Hydroxide, Disteardimonium Hectorite, Mica, Iron Oxide Red, Sodium Chloride, Isopropyl Titanium Triisostearate, Bis-PEG-15 Dimethicone/IPDI Copolymer, Vinyl Dimethicone/Methicone Silsesquioxane Crosspolymer, Fragrance, Alumina, Caprylyl Glycol, Trihydroxystearin, Stearic Acid, Dimethicone/Polyglycerin-3 Crosspolymer, Ethylhexylglycerin, Panthenol, Triethoxycaprylylsilane, Disodium EDTA, PEG-2 Soyamine, Simethicone, Iron Oxide Black, Mentha Arvensis Leaf Extract, Hydrolyzed Hyaluronic Acid, Citronellol, Geraniol, Limonene, Dipropylene Glycol, Nelumbo Nucifera Extract, Hydroxycitronellal, Sodium Citrate, Tocopherol
  • MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
  • Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight.
  • Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.

Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 

Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.

Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.

Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com

Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.

Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.

Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.

Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.

Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.

Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.

Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.

Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States

Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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