Lab Series 갤러리아 안티에이지 맥스 LS 로션 리필 45ml Galleria Anti-Age Max LS Lotion Refill 45ml
Lab Series 갤러리아 안티에이지 맥스 LS 로션 리필 45ml Galleria Anti-Age Max LS Lotion Refill 45ml
Lab Series 갤러리아 안티에이지 맥스 LS 로션 리필 45ml Galleria Anti-Age Max LS Lotion Refill 45ml
Product Overview
갤러리아 안티에이지 맥스 LS 로션 리필 45ml
Galleria Anti-Age Max LS Lotion Refill 45ml
Product Highlights
- Refill for Sustainability: The same effective formula in new, eco-conscious packaging.
- Lifting & Firming: Helps nurture firm skin with a visible lifting effect.
- Hydration & Energy: Supplies moisture and energy to the skin.
- Reduces Signs of Aging: Formulated to help reduce the appearance of fine lines and wrinkles.
- Lightweight Finish: Forms a thin, skin-like layer for optimal results without heaviness.
*This product is a refill. Only the packaging has been changed from the existing 'Max LS Power V Lifting Lotion', and the product ingredients are identical.
Product Description
Nurture firm skin with the lifting effect of Anti-Age Max LS Lotion. It supplies energy and moisture to the skin, reducing fine lines and wrinkles for healthy, youthful-looking skin. The anti-age lotion forms a thin layer like the skin's microstructure, providing a light finish while delivering optimal results.
How to Use: Every morning and evening, after cleansing and applying essence, gently spread onto the face and neck.
Product Specifications
| Model Name | LS21MAXLS08 |
| Brand | Lab Series |
| Product Number | 2266510634 |
| Product Condition | New |
| Capacity | 45ml |
| VAT Exemption Status | Taxable Product |
| Receipt Issuance | Issuance Possible (Credit Card Slip, Online Cash Receipt) |
*For detailed information on Country of Origin, Ingredients, Expiration Date, and other specifications, please refer to the product packaging or contact customer service.
Product & Store Inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Lab Series T.031-5174-7155
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
For detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Lab Series T.031-5174-7155
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
*This product is a refill. Only the packaging has been changed from the existing 'Max LS Power V Lifting Lotion', and the product ingredients are the same.
[Product Contents]
Anti-Age Max LS Lotion Refill 45ml (Main Product)
* Samples may vary depending on quantity and store inventory.
* The product image above may differ from the actual product.
[Product Description]
Anti-Age Max LS Lotion
Nurture firm skin with the lifting effect of Anti-Age Max LS Lotion. It supplies energy and moisture to the skin, reducing fine lines and wrinkles for healthy, youthful-looking skin. The anti-age lotion forms a thin layer like the skin's microstructure, providing a light finish while delivering optimal results. This product was previously named Max LS Power V Lifting Lotion. Just as we consider men's skincare, we consider the environment; the same formula has been reborn in new, sustainable packaging.
[How to Use]
Every morning and evening, after cleansing and applying essence, gently spread onto the skin.
E-commerce Product Information Disclosure
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetics, discontinue use. Continued use may worsen symptoms, so consult a specialist, etc. a) If redness, swelling, itching, irritation, or other abnormalities occur during use. b) If the applied area shows the above symptoms due to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions a) Always close the cap after use. b) Store out of reach of infants and children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color difference may occur compared to the actual product depending on monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothing as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen, etc.) under the Cosmetics Act, which have undergone functional cosmetics review (or reporting) as per the Cosmetics Act | Wrinkle Improvement Functional |
| All ingredients required to be listed and labeled under the Cosmetics Act | Water, Dimethicone, Butylene Glycol, Jojoba Esters, Glycerin, Coco-Caprylate/Caprate, Triisiloxane, Trehalose, Hydrogenated Lecithin, Diethylhexyl Succinate, Acetyl Glucosamine, Polygonatum Officinale Rhizome Extract, Mate Leaf Extract, Hydrolyzed Oat Protein, Whey Protein, Jeju Sticky Rice Extract, Hydrolyzed Rice Extract, Acetyl Hexapeptide-8, Palmitoyl Tetrapeptide-7, Apple Extract, Esculent Lentil Extract, Watermelon Extract, Rosemary Leaf Extract, Horsetail Kelp Extract, Bambusa Vulgaris Extract, Pea Shoot Extract, Sugar Kelp Extract, Palmitoyl Tripeptide-1, Niacinamide, Disodium Adenosine Triphosphate, Caffeine, Porphyridium Cruentum Extract, Dipotassium Glycyrrhizate, Palm Seed Butter, Sodium Lactate, Sodium Hyaluronate, Lauryl PEG-9 Polydimethylsiloxyethyl Dimethicone, Caprylyl Glycol, Sodium PCA, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Ergotioneine, Tocopheryl Acetate, Polyacrylamide, C13-14 Isoparaffin, Hexylene Glycol, Glucosamine HCL, Laureth-7, Magnesium Ascorbyl Phosphate, Carbomer, Citric Acid, Polysorbate 20, Lecithin, Fragrance, Tocopherol, Disodium EDTA, Potassium Sorbate, Sodium Benzoate, Phenoxyethanol |
| Country of Manufacture | United Kingdom |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | Lab Series/ELCA Korea (Yuhan) |
| How to Use | Every morning and evening, after cleansing and applying essence, gently spread onto the skin. |
| Quality Assurance Standard | According to relevant laws and consumer dispute resolution standards |
| Expiration Date or Period After Opening | Most products are shipped with over 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Lab Series Customer Management Support Team: 02-6971-3224 |
| Product Main Specifications | For all skin types? |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 45ml |
| Brand: | Lab Series |
|---|---|
| Isin: | IMYPTDE2YVY7 |
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Product Overview
갤러리아 안티에이지 맥스 LS 로션 리필 45ml
Galleria Anti-Age Max LS Lotion Refill 45ml
Product Highlights
- Refill for Sustainability: The same effective formula in new, eco-conscious packaging.
- Lifting & Firming: Helps nurture firm skin with a visible lifting effect.
- Hydration & Energy: Supplies moisture and energy to the skin.
- Reduces Signs of Aging: Formulated to help reduce the appearance of fine lines and wrinkles.
- Lightweight Finish: Forms a thin, skin-like layer for optimal results without heaviness.
*This product is a refill. Only the packaging has been changed from the existing 'Max LS Power V Lifting Lotion', and the product ingredients are identical.
Product Description
Nurture firm skin with the lifting effect of Anti-Age Max LS Lotion. It supplies energy and moisture to the skin, reducing fine lines and wrinkles for healthy, youthful-looking skin. The anti-age lotion forms a thin layer like the skin's microstructure, providing a light finish while delivering optimal results.
How to Use: Every morning and evening, after cleansing and applying essence, gently spread onto the face and neck.
Product Specifications
| Model Name | LS21MAXLS08 |
| Brand | Lab Series |
| Product Number | 2266510634 |
| Product Condition | New |
| Capacity | 45ml |
| VAT Exemption Status | Taxable Product |
| Receipt Issuance | Issuance Possible (Credit Card Slip, Online Cash Receipt) |
*For detailed information on Country of Origin, Ingredients, Expiration Date, and other specifications, please refer to the product packaging or contact customer service.
Product & Store Inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Lab Series T.031-5174-7155
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
For detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Lab Series T.031-5174-7155
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
*This product is a refill. Only the packaging has been changed from the existing 'Max LS Power V Lifting Lotion', and the product ingredients are the same.
[Product Contents]
Anti-Age Max LS Lotion Refill 45ml (Main Product)
* Samples may vary depending on quantity and store inventory.
* The product image above may differ from the actual product.
[Product Description]
Anti-Age Max LS Lotion
Nurture firm skin with the lifting effect of Anti-Age Max LS Lotion. It supplies energy and moisture to the skin, reducing fine lines and wrinkles for healthy, youthful-looking skin. The anti-age lotion forms a thin layer like the skin's microstructure, providing a light finish while delivering optimal results. This product was previously named Max LS Power V Lifting Lotion. Just as we consider men's skincare, we consider the environment; the same formula has been reborn in new, sustainable packaging.
[How to Use]
Every morning and evening, after cleansing and applying essence, gently spread onto the skin.
E-commerce Product Information Disclosure
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetics, discontinue use. Continued use may worsen symptoms, so consult a specialist, etc. a) If redness, swelling, itching, irritation, or other abnormalities occur during use. b) If the applied area shows the above symptoms due to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions a) Always close the cap after use. b) Store out of reach of infants and children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color difference may occur compared to the actual product depending on monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothing as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen, etc.) under the Cosmetics Act, which have undergone functional cosmetics review (or reporting) as per the Cosmetics Act | Wrinkle Improvement Functional |
| All ingredients required to be listed and labeled under the Cosmetics Act | Water, Dimethicone, Butylene Glycol, Jojoba Esters, Glycerin, Coco-Caprylate/Caprate, Triisiloxane, Trehalose, Hydrogenated Lecithin, Diethylhexyl Succinate, Acetyl Glucosamine, Polygonatum Officinale Rhizome Extract, Mate Leaf Extract, Hydrolyzed Oat Protein, Whey Protein, Jeju Sticky Rice Extract, Hydrolyzed Rice Extract, Acetyl Hexapeptide-8, Palmitoyl Tetrapeptide-7, Apple Extract, Esculent Lentil Extract, Watermelon Extract, Rosemary Leaf Extract, Horsetail Kelp Extract, Bambusa Vulgaris Extract, Pea Shoot Extract, Sugar Kelp Extract, Palmitoyl Tripeptide-1, Niacinamide, Disodium Adenosine Triphosphate, Caffeine, Porphyridium Cruentum Extract, Dipotassium Glycyrrhizate, Palm Seed Butter, Sodium Lactate, Sodium Hyaluronate, Lauryl PEG-9 Polydimethylsiloxyethyl Dimethicone, Caprylyl Glycol, Sodium PCA, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Ergotioneine, Tocopheryl Acetate, Polyacrylamide, C13-14 Isoparaffin, Hexylene Glycol, Glucosamine HCL, Laureth-7, Magnesium Ascorbyl Phosphate, Carbomer, Citric Acid, Polysorbate 20, Lecithin, Fragrance, Tocopherol, Disodium EDTA, Potassium Sorbate, Sodium Benzoate, Phenoxyethanol |
| Country of Manufacture | United Kingdom |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | Lab Series/ELCA Korea (Yuhan) |
| How to Use | Every morning and evening, after cleansing and applying essence, gently spread onto the skin. |
| Quality Assurance Standard | According to relevant laws and consumer dispute resolution standards |
| Expiration Date or Period After Opening | Most products are shipped with over 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Lab Series Customer Management Support Team: 02-6971-3224 |
| Product Main Specifications | For all skin types? |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 45ml |
| Brand: | Lab Series |
|---|---|
| Isin: | IMYPTDE2YVY7 |
갤러리아 안티에이지 맥스 LS 로션 리필 45ml
Galleria Anti-Age Max LS Lotion Refill 45ml
Product Highlights
- Refill for Sustainability: The same effective formula in new, eco-conscious packaging.
- Lifting & Firming: Helps nurture firm skin with a visible lifting effect.
- Hydration & Energy: Supplies moisture and energy to the skin.
- Reduces Signs of Aging: Formulated to help reduce the appearance of fine lines and wrinkles.
- Lightweight Finish: Forms a thin, skin-like layer for optimal results without heaviness.
*This product is a refill. Only the packaging has been changed from the existing 'Max LS Power V Lifting Lotion', and the product ingredients are identical.
Product Description
Nurture firm skin with the lifting effect of Anti-Age Max LS Lotion. It supplies energy and moisture to the skin, reducing fine lines and wrinkles for healthy, youthful-looking skin. The anti-age lotion forms a thin layer like the skin's microstructure, providing a light finish while delivering optimal results.
How to Use: Every morning and evening, after cleansing and applying essence, gently spread onto the face and neck.
Product Specifications
| Model Name | LS21MAXLS08 |
| Brand | Lab Series |
| Product Number | 2266510634 |
| Product Condition | New |
| Capacity | 45ml |
| VAT Exemption Status | Taxable Product |
| Receipt Issuance | Issuance Possible (Credit Card Slip, Online Cash Receipt) |
*For detailed information on Country of Origin, Ingredients, Expiration Date, and other specifications, please refer to the product packaging or contact customer service.
Product & Store Inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Lab Series T.031-5174-7155
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
For detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Lab Series T.031-5174-7155
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
*This product is a refill. Only the packaging has been changed from the existing 'Max LS Power V Lifting Lotion', and the product ingredients are the same.
[Product Contents]
Anti-Age Max LS Lotion Refill 45ml (Main Product)
* Samples may vary depending on quantity and store inventory.
* The product image above may differ from the actual product.
[Product Description]
Anti-Age Max LS Lotion
Nurture firm skin with the lifting effect of Anti-Age Max LS Lotion. It supplies energy and moisture to the skin, reducing fine lines and wrinkles for healthy, youthful-looking skin. The anti-age lotion forms a thin layer like the skin's microstructure, providing a light finish while delivering optimal results. This product was previously named Max LS Power V Lifting Lotion. Just as we consider men's skincare, we consider the environment; the same formula has been reborn in new, sustainable packaging.
[How to Use]
Every morning and evening, after cleansing and applying essence, gently spread onto the skin.
E-commerce Product Information Disclosure
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetics, discontinue use. Continued use may worsen symptoms, so consult a specialist, etc. a) If redness, swelling, itching, irritation, or other abnormalities occur during use. b) If the applied area shows the above symptoms due to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions a) Always close the cap after use. b) Store out of reach of infants and children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color difference may occur compared to the actual product depending on monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothing as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen, etc.) under the Cosmetics Act, which have undergone functional cosmetics review (or reporting) as per the Cosmetics Act | Wrinkle Improvement Functional |
| All ingredients required to be listed and labeled under the Cosmetics Act | Water, Dimethicone, Butylene Glycol, Jojoba Esters, Glycerin, Coco-Caprylate/Caprate, Triisiloxane, Trehalose, Hydrogenated Lecithin, Diethylhexyl Succinate, Acetyl Glucosamine, Polygonatum Officinale Rhizome Extract, Mate Leaf Extract, Hydrolyzed Oat Protein, Whey Protein, Jeju Sticky Rice Extract, Hydrolyzed Rice Extract, Acetyl Hexapeptide-8, Palmitoyl Tetrapeptide-7, Apple Extract, Esculent Lentil Extract, Watermelon Extract, Rosemary Leaf Extract, Horsetail Kelp Extract, Bambusa Vulgaris Extract, Pea Shoot Extract, Sugar Kelp Extract, Palmitoyl Tripeptide-1, Niacinamide, Disodium Adenosine Triphosphate, Caffeine, Porphyridium Cruentum Extract, Dipotassium Glycyrrhizate, Palm Seed Butter, Sodium Lactate, Sodium Hyaluronate, Lauryl PEG-9 Polydimethylsiloxyethyl Dimethicone, Caprylyl Glycol, Sodium PCA, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Ergotioneine, Tocopheryl Acetate, Polyacrylamide, C13-14 Isoparaffin, Hexylene Glycol, Glucosamine HCL, Laureth-7, Magnesium Ascorbyl Phosphate, Carbomer, Citric Acid, Polysorbate 20, Lecithin, Fragrance, Tocopherol, Disodium EDTA, Potassium Sorbate, Sodium Benzoate, Phenoxyethanol |
| Country of Manufacture | United Kingdom |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | Lab Series/ELCA Korea (Yuhan) |
| How to Use | Every morning and evening, after cleansing and applying essence, gently spread onto the skin. |
| Quality Assurance Standard | According to relevant laws and consumer dispute resolution standards |
| Expiration Date or Period After Opening | Most products are shipped with over 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Lab Series Customer Management Support Team: 02-6971-3224 |
| Product Main Specifications | For all skin types? |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 45ml |
- Model Name: LS21MAXLS08
- Brand: Lab Series
- Country of Origin: See detailed description
- Country of Manufacture: See detailed description
- How to Use: See detailed description
- Product Number: 2266510634
- Product Condition: New
- Taxpayer Classification: General Taxpayer + Simplified Taxpayer (Business Entity Issuing Tax Invoices)
- Business Classification: Corporate Business
- Receipt Issuance: Issuance Possible - Credit Card Slip, Online Cash Receipt
- Quality Assurance Standard: See detailed description
- Product Main Specifications: See detailed description
- VAT Exemption Status: Taxable Product
- Precautions for Use: See detailed description
- Expected Delivery Period After Order: See detailed description
- Capacity or Weight of Contents: See detailed description
- Consumer Consultation Phone Number: See detailed description
- Expiration Date or Period After Opening: See detailed description
- All Ingredients Required to be Listed/Labeled According to the Cosmetics Act: See detailed description
- Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller: See detailed description
- For Functional Cosmetics, Input Whether Reviewed by MFDS According to Cosmetics Act (Whitening, Wrinkle Improvement, Sunscreen, etc.): See detailed description
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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