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L'Oreal [로레알파리]엑셀랑스 애쉬 슈프림 염모제 [9.11호] [L'Oréal Paris] Excellence Ash Supreme Hair Dye [No. 9.11]
$29.36
- $14.99 shipping from South Korea View details
-
Arrives
L'Oreal Paris Excellence Ash Supreme Hair Color [6.11]
Product Highlights
- Triple care formula for vibrant color, scalp protection, and hair care
- Long-lasting color with a natural ash finish
- Easy-to-use application system for optimal results
- Professional quality hair dye from a trusted brand
Specifications
| Attribute | Details |
|---|---|
| Brand | L'Oreal |
| Manufacturer/Importer | Unknown |
| Expiration Date | 35 months from the date of manufacture |
| How to Use | Mix 48mL of Component 1 with 72mL of Component 2. Apply evenly and rinse after 30 minutes. |
| Customer Support | Call 02-2647-1599 for assistance. |
| Contents Volume | 172G |
| Country of Manufacture | China |
Precautions for Use
Prior to use, conduct a patch test 48 hours in advance to check for allergies or side effects.
Note: This product is considered a functional cosmetic under the Cosmetics Act, and is subject to required examination.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
L'Oreal Paris Excellence Ash Supreme Hair Color [6.11]
Product Highlights
- Triple care formula for vibrant color, scalp protection, and hair care
- Long-lasting color with a natural ash finish
- Easy-to-use application system for optimal results
- Professional quality hair dye from a trusted brand
Specifications
| Attribute | Details |
|---|---|
| Brand | L'Oreal |
| Manufacturer/Importer | Unknown |
| Expiration Date | 35 months from the date of manufacture |
| How to Use | Mix 48mL of Component 1 with 72mL of Component 2. Apply evenly and rinse after 30 minutes. |
| Customer Support | Call 02-2647-1599 for assistance. |
| Contents Volume | 172G |
| Country of Manufacture | China |
Precautions for Use
Prior to use, conduct a patch test 48 hours in advance to check for allergies or side effects.
Note: This product is considered a functional cosmetic under the Cosmetics Act, and is subject to required examination.
L'Oreal Paris Excellence Ash Supreme Hair Color [6.11]
Product Highlights
- Triple care formula for vibrant color, scalp protection, and hair care
- Long-lasting color with a natural ash finish
- Easy-to-use application system for optimal results
- Professional quality hair dye from a trusted brand
Specifications
| Attribute | Details |
|---|---|
| Brand | L'Oreal |
| Manufacturer/Importer | Unknown |
| Expiration Date | 35 months from the date of manufacture |
| How to Use | Mix 48mL of Component 1 with 72mL of Component 2. Apply evenly and rinse after 30 minutes. |
| Customer Support | Call 02-2647-1599 for assistance. |
| Contents Volume | 172G |
| Country of Manufacture | China |
Precautions for Use
Prior to use, conduct a patch test 48 hours in advance to check for allergies or side effects.
Note: This product is considered a functional cosmetic under the Cosmetics Act, and is subject to required examination.
- brand: L'Oreal
- manufacturer/importer: Unknown
- expiration date or period after opening: 35 months from the date of manufacture, immediate use recommended after opening
- how to use: Mix well just before use in the ratio of 48mL of Component 1 to 72mL of Component 2, then apply evenly to the hair. After 30 minutes, rinse thoroughly with lukewarm water, cleanse with soap or shampoo, and rinse well with warm water at the end. Adjust the amount according to the amount of hair.
- precautions for use: 1. If there are abnormal symptoms or side effects such as redness, swelling, or itching in the area used due to sunlight during or after cosmetic use, consult a specialist. 2. Avoid using on areas with wounds. 3. Precautions for storage and handling: a) Keep out of reach of children. b) Store out of direct sunlight. 4. Do not dye if you fall into the following categories as it may cause skin sensitivities or other adverse reactions (swelling, inflammation, etc.): (1) If you've had skin reactions (swelling, inflammation, etc.) from hair dyeing before or had rashes, redness, or itching during or immediately after dyeing, or have experienced nausea or vomiting. (2) If you have had experiences of adverse reactions in skin tests. (3) If you have pimples, wounds, or skin diseases on your head, face, or neck. (4) During menstruation, pregnancy, or if you might become pregnant. (5) If recovering from childbirth, during illness, or have other physical abnormalities. (6) If you have a unique constitution, kidney disease, or blood disorders. (7) If you have persistent mild fever, fatigue, palpitations, or difficulty in breathing, or frequent bleeding such as nosebleeds and hard-to-stop menstrual bleeding. (8) Consult a doctor or pharmacist before using if you are sensitive or have a history of allergies to propylene glycol contained as an additive in this product. 5. Precautions before using hair dye: (1) Conduct a skin test at least 48 hours before dyeing as follows. Even if there were no issues with previous dyeing, allergy or side effects can occur due to changes in constitution. Therefore, conduct a test every time: ① Clean the inner arm or the skin around the back of the ear with soap and water, then lightly wipe with cotton. ② Take a small amount of this product, mix according to the specified method to prepare the test solution (for non-oxidizing hair dyes, use Component 2). ③ Apply a coin-sized amount of the test solution to the washed area and let it dry naturally, leaving it for 48 hours. (Be punctual) ④ Check the test area at 30 minutes and 48 hours after applying the test solution, observing for any rashes or redness.
- customer consultation phone number: 02-2647-1599
- statement regarding functional cosmetics per the "Cosmetics Act": Functional cosmetics are subject to examination (or reporting) per the Cosmetics Act
- contents volume or weight: 172G
- manufacturing country: China
- main product specifications: New triple care for simultaneous color + scalp + hair care!
- all ingredients that must be listed and indicated according to the Cosmetics Act: [6.11] [Hair dye] Purified water, cetearyl alcohol, propylene glycol, DSES-3, laureth-12, oleth-30, ammonium hydroxide, hexadimethrine chloride, lauric acid, glycol distearate, polyquaternium-22, ethanolamine, silica dimethyl silylate, titanium dioxide, m-amino phenol, ascorbic acid, sodium metabisulfite, 2-methyl-5-hydroxyethyl amino phenol, dimethicone, N,N-bis(2-hydroxyethyl)-P-phenylenediamine, proline, p-phenylenediamine, carbomer, threonine, EDTA, hydrochloride 2,4-diamino phenoxy ethanol, fragrance. [Oxidizer] Purified water, hydrogen peroxide (50%), cetearyl alcohol, PEG-4 rapeseed amide, sodium salicylate, steareth-20, phosphoric acid, ceteareth-25, tetran sodium ethylenediaminetetraacetate, tetran sodium pyrophosphate, glycerin [9.11] [Hair dye] Purified water, cetearyl alcohol, propylene glycol, DSES-3, laureth-12, ammonium hydroxide, oleth-30, hexadimethrine chloride, lauric acid, glycol distearate, polyquaternium-22, ethanolamine, silica dimethyl silylate, titanium dioxide, m-amino phenol, 5-amino-o-cresol, ascorbic acid, sodium metabisulfite, thio glycerin, toluene-2,5-diamine, dimethicone, 2-methyl-5-hydroxyethyl amino phenol, N,N-bis(2-hydroxyethyl)-P-phenylenediamine, proline, carbomer, threonine, resorcinol, EDTA, hydrochloride 2,4-diamino phenoxy ethanol, fragrance. [Oxidizer] Purified water, hydrogen peroxide (50%), cetearyl alcohol, PEG-4 rapeseed amide, sodium salicylate, steareth-20, phosphoric acid, ceteareth-25, tetran sodium edetate, tetran sodium pyrophosphate, glycerin [7.17] [Hair dye] Purified water, cetearyl alcohol, propylene glycol, DSES-3, laureth-12, ammonium hydroxide, oleth-30, hexadimethrine chloride, lauric acid, glycol distearate, polyquaternium-22, ethanolamine, silica dimethyl silylate, titanium dioxide, ascorbic acid, sodium metabisulfite, dimethicone, N,N-bis(2-hydroxyethyl)-P-phenylenediamine, proline, p-phenylenediamine, carbomer, threonine, resorcinol, EDTA, hydrochloride 2,4-diamino phenoxy ethanol, fragrance. [Oxidizer] Purified water, hydrogen peroxide (50%), cetearyl alcohol, PEG-4 rapeseed amide, sodium salicylate, steareth-20, phosphoric acid, ceteareth-25, tetran sodium edetate, tetran sodium pyrophosphate, glycerin
- quality assurance criteria: Compensation is provided for defects in this product according to the consumer dispute resolution standards stated by the Fair Trade Commission.
- cosmetics manufacturer, responsible seller, and custom cosmetics seller: China BeautyCos International / LOK (Ltd.)
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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