KINGBOLEN New KINGBOLEN Ediag Bidirectional OBD2 Scanner Car Diagnostic Tool as Thinkdiag
$180.25
- Free US shipping
-
Arrives
KINGBOLEN Ediag OBD2 Scanner Bluetooth, Same as Thinkdiag, Good Helper for Solving Car Problems.
✔1. Overall Car Tools: KINGBOLEN Ediag supports vehicle OE-Level full systems diagnostic, OBD2 full function, Intelligent Diagnosis, AUTO-VIN, Efficient Bi-Directional Control and ECU Coding, All Software 1 Year Free.
✔2. Subscription Fee: After one year free update, per Reset Service/USD49.95/year, per Car Model/USD39.95/year, and please provide your device SN to get promotion about the subscribe fee USD80/year with Full Software.
✔3. Full Systems: It can read/clear fault codes, read live data/freeze frame, read version information, active tests and reset functions for TPMS,ECM,BCM,ABS,SRS,TCM,BMS,SAS,A/C & RTM system etc...
✔4. Android & IOS: Trusted by professional mechanics, Ediag bluetooth obd2 reader is compatible with Android and IOS but not supporting PC.
✔5. 15+ Reset Services: Ediag diagnostic tool comes with 15 reset services, like TPMS Reset, ABS Bleeding, Oil Reset, Injector Coding, SAS Reset,BMS Reset, Reset Gearbox, AFS Reset, SUNROOF, Break Reset, SUS Rest, Elec.Throttle Relearn and IMMO(Key Coding).
✔6. Bi-Directional Control: Supports Bi-Directional Test, it can send commands to the vehicle’s ECU to drive the actuators to work, such as ABS, windows, doors, valves, wipers, headlamp, etc...
✔7. ECU Coding: Activate the hidden functions for some VW, AUDI, BENZ, and BMW models, such as, auto side mirrors folding and auto engine start-stop and so on.
✔8. Anti-theft IMMO Service: Ediag Bluetooth obd2 scanner supports Add, Delete & Reprogram Keys, Rewrite smart keys, All smart keys lost, Replace smart key ECU, Replace KNOB IGNITION, Reset Key, Relearn a key, keep your car safe and prevent it from being stolen. Compatible with Volkswagen / Audi / SKODA / Seat etc.(Note:this function is NOT universally compatible. Please check with us)
✔9. Wide Vehicle Coverage: Ediag code reader bluetooth supports most car models after 1996 year of 115+ car brands and 10000+ car models, such as, Ford, GM, Dodge, Jeep, Mazda, Audi, BMW, Mercedes, Volkswagen, Honda, Toyota and Hyundai, etc.
✔10. Universal Language: Supports 12 worldwide languages(English, French, Spanish, German, Russian, Italian, Portuguese, Japanese, Turkish, Polish, Greek, and Traditional Chinese).
✔11. Intelligent Diagnosis: Support intelligent diagnosis, automatically identify VIN(Auto-VIN), and provide diagnostic feedback.
✔12. 4-in-1 Live Data Stream: The abnormal parameters of the data stream can be analyzed with the combined 4-in-1 graph, which is more intuitive.
✔13. Diagnostic Feedback: Our engineers will help you solve the problems. After submitting online feedback, you can send us the device SN and vehicle brand, model and we will expedite and follow up on the issue for you.
✔14. FCA AutoAuth：Supports AutoAuth for FCA SGW, you can easily active/ system diagnostics for Fiat/ Chrysler/ Dodge/ Alfa Romeo etc. (2018-2022). Note: Need to purchase an FCA account.
Supports 15 Maintenance Functions:
✔ TPMS Reset: When replacing TPMS sensors or the signal from the sensor is lost it can quickly look up the tire sensor from the vehicle’s ECU, reset tire pressure and turn off the tire pressure MIL.
✔ ABS Bleeding: When the ABS contains air, the ABS bleeding function must be performed to bleed the brake system to restore ABS brake sensitivity.
✔ Oil Reset: Allows you to perform reset for a new calculation of the Engine Oil Life system once changed the oil.
✔ Electronic Throttle Adaption: utilize the car decoder to initialize the throttle actuator so that the learning value of the ECU returns to the initial state.
✔ Brake Reset: To deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement.
✔ SAS Reset: It helps clear the faulty steering angle sensor memories to reset the steering angle and plays an important role in the steering angle sensor calibration.
✔ Battery Matching: Enables you to perform resetting operation on the monitoring unit of battery,in which the original low battery fault information will be cleared.
✔ IMMO Service: To prevent the car being used by unauthorized keys, the anti-theft key matching function must be performed so that the immobilizer control system on the car identifies and authorizes remote control keys to normally use the car.
✔ Injector Coding: After the ECU or injector is replaced, injector code of each cylinder must be confirmed or re-coded so that the cylinder can better identify injectors to accurately control fuel injection.
✔ Suspension Matching: When replacing the body height sensor in the air suspension system, or control module or when the vehicle level is incorrect, this function can adjust the body height sensor for level calibration.
✔ AFS Reset: It is used to initialize the adaptive headlamp system.
✔Gearbox Matching: This function can complete the gearbox self learning to improve gear shifting quality.
...
(Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. )
Note: Not universal for all vehicles. Available maintenance functions vary depending on the make, year, and model.
Efficient Bi-directional Control: Send commands to the vehicle ECU to perform active/component tests to check its function which can accurately figure out whether a specific system, component or subsystem in vehicles goes well.
For example, if the vapor emission system failure may be due to the EVAP cleaning valve may have been opened or closed after being stuck or short circuit, you can use our Ediag obd2 scanner bluetooth to send the command to the vehicle ECU to perform EVAP tests, then diagnose the DTC and read the data stream. It is possible to determine which part of the circuit, control unit and actuator fails through comparative analysis.
Other active test functions can also be performed, including window/lamp/door lock actuator/headlamp test/sunroof/operating rearview mirror/opening sound horn, fuel injector test, throttle adjustment, acceleration device test, brake vacuum pump, inlet valve and outlet valve test, parking brake test, and cycling A/C clutch relay, etc.
BLUETOOTH AUTO-VIN SCANKINGBOLEN Ediag supports automatic identification of most models, year of manufacture and VIN codes. You can enter the corresponding menu and execute a one click full vehicle scan, and then the vehicle health report within the system range will be automatically generated, which can be shared. | 4-in-1 LIVE DATA STREAMDisplay real-time data and parameters from vehicle ECU. Select the necessary items (up to 4 items can be selected at the same time), the screen will immediately display the waveform corresponding to these items, and different items will be marked with different colors. | WIDE VEHICLES COVERAGESupports 115+ vehicle brands and 10000+ car models,such as, Ford, GM, Dodge, Jeep, Mazda, Audi, BMW, Mercedes, Volkswagen, Honda, Toyota and Hyundai, etc. Supports 12 worldwide languages(English, French, Spanish, German, Russian, Italian, Portuguese, Japanese, Turkish, Polish, Greek, and Traditional Chinese) (Note: The equipment only supports 12V vehicle diagnosis) |
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
KINGBOLEN Ediag OBD2 Scanner Bluetooth, Same as Thinkdiag, Good Helper for Solving Car Problems.
✔1. Overall Car Tools: KINGBOLEN Ediag supports vehicle OE-Level full systems diagnostic, OBD2 full function, Intelligent Diagnosis, AUTO-VIN, Efficient Bi-Directional Control and ECU Coding, All Software 1 Year Free.
✔2. Subscription Fee: After one year free update, per Reset Service/USD49.95/year, per Car Model/USD39.95/year, and please provide your device SN to get promotion about the subscribe fee USD80/year with Full Software.
✔3. Full Systems: It can read/clear fault codes, read live data/freeze frame, read version information, active tests and reset functions for TPMS,ECM,BCM,ABS,SRS,TCM,BMS,SAS,A/C & RTM system etc...
✔4. Android & IOS: Trusted by professional mechanics, Ediag bluetooth obd2 reader is compatible with Android and IOS but not supporting PC.
✔5. 15+ Reset Services: Ediag diagnostic tool comes with 15 reset services, like TPMS Reset, ABS Bleeding, Oil Reset, Injector Coding, SAS Reset,BMS Reset, Reset Gearbox, AFS Reset, SUNROOF, Break Reset, SUS Rest, Elec.Throttle Relearn and IMMO(Key Coding).
✔6. Bi-Directional Control: Supports Bi-Directional Test, it can send commands to the vehicle’s ECU to drive the actuators to work, such as ABS, windows, doors, valves, wipers, headlamp, etc...
✔7. ECU Coding: Activate the hidden functions for some VW, AUDI, BENZ, and BMW models, such as, auto side mirrors folding and auto engine start-stop and so on.
✔8. Anti-theft IMMO Service: Ediag Bluetooth obd2 scanner supports Add, Delete & Reprogram Keys, Rewrite smart keys, All smart keys lost, Replace smart key ECU, Replace KNOB IGNITION, Reset Key, Relearn a key, keep your car safe and prevent it from being stolen. Compatible with Volkswagen / Audi / SKODA / Seat etc.(Note:this function is NOT universally compatible. Please check with us)
✔9. Wide Vehicle Coverage: Ediag code reader bluetooth supports most car models after 1996 year of 115+ car brands and 10000+ car models, such as, Ford, GM, Dodge, Jeep, Mazda, Audi, BMW, Mercedes, Volkswagen, Honda, Toyota and Hyundai, etc.
✔10. Universal Language: Supports 12 worldwide languages(English, French, Spanish, German, Russian, Italian, Portuguese, Japanese, Turkish, Polish, Greek, and Traditional Chinese).
✔11. Intelligent Diagnosis: Support intelligent diagnosis, automatically identify VIN(Auto-VIN), and provide diagnostic feedback.
✔12. 4-in-1 Live Data Stream: The abnormal parameters of the data stream can be analyzed with the combined 4-in-1 graph, which is more intuitive.
✔13. Diagnostic Feedback: Our engineers will help you solve the problems. After submitting online feedback, you can send us the device SN and vehicle brand, model and we will expedite and follow up on the issue for you.
✔14. FCA AutoAuth：Supports AutoAuth for FCA SGW, you can easily active/ system diagnostics for Fiat/ Chrysler/ Dodge/ Alfa Romeo etc. (2018-2022). Note: Need to purchase an FCA account.
Supports 15 Maintenance Functions:
✔ TPMS Reset: When replacing TPMS sensors or the signal from the sensor is lost it can quickly look up the tire sensor from the vehicle’s ECU, reset tire pressure and turn off the tire pressure MIL.
✔ ABS Bleeding: When the ABS contains air, the ABS bleeding function must be performed to bleed the brake system to restore ABS brake sensitivity.
✔ Oil Reset: Allows you to perform reset for a new calculation of the Engine Oil Life system once changed the oil.
✔ Electronic Throttle Adaption: utilize the car decoder to initialize the throttle actuator so that the learning value of the ECU returns to the initial state.
✔ Brake Reset: To deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement.
✔ SAS Reset: It helps clear the faulty steering angle sensor memories to reset the steering angle and plays an important role in the steering angle sensor calibration.
✔ Battery Matching: Enables you to perform resetting operation on the monitoring unit of battery,in which the original low battery fault information will be cleared.
✔ IMMO Service: To prevent the car being used by unauthorized keys, the anti-theft key matching function must be performed so that the immobilizer control system on the car identifies and authorizes remote control keys to normally use the car.
✔ Injector Coding: After the ECU or injector is replaced, injector code of each cylinder must be confirmed or re-coded so that the cylinder can better identify injectors to accurately control fuel injection.
✔ Suspension Matching: When replacing the body height sensor in the air suspension system, or control module or when the vehicle level is incorrect, this function can adjust the body height sensor for level calibration.
✔ AFS Reset: It is used to initialize the adaptive headlamp system.
✔Gearbox Matching: This function can complete the gearbox self learning to improve gear shifting quality.
...
(Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. )
Note: Not universal for all vehicles. Available maintenance functions vary depending on the make, year, and model.
Efficient Bi-directional Control: Send commands to the vehicle ECU to perform active/component tests to check its function which can accurately figure out whether a specific system, component or subsystem in vehicles goes well.
For example, if the vapor emission system failure may be due to the EVAP cleaning valve may have been opened or closed after being stuck or short circuit, you can use our Ediag obd2 scanner bluetooth to send the command to the vehicle ECU to perform EVAP tests, then diagnose the DTC and read the data stream. It is possible to determine which part of the circuit, control unit and actuator fails through comparative analysis.
Other active test functions can also be performed, including window/lamp/door lock actuator/headlamp test/sunroof/operating rearview mirror/opening sound horn, fuel injector test, throttle adjustment, acceleration device test, brake vacuum pump, inlet valve and outlet valve test, parking brake test, and cycling A/C clutch relay, etc.
BLUETOOTH AUTO-VIN SCANKINGBOLEN Ediag supports automatic identification of most models, year of manufacture and VIN codes. You can enter the corresponding menu and execute a one click full vehicle scan, and then the vehicle health report within the system range will be automatically generated, which can be shared. | 4-in-1 LIVE DATA STREAMDisplay real-time data and parameters from vehicle ECU. Select the necessary items (up to 4 items can be selected at the same time), the screen will immediately display the waveform corresponding to these items, and different items will be marked with different colors. | WIDE VEHICLES COVERAGESupports 115+ vehicle brands and 10000+ car models,such as, Ford, GM, Dodge, Jeep, Mazda, Audi, BMW, Mercedes, Volkswagen, Honda, Toyota and Hyundai, etc. Supports 12 worldwide languages(English, French, Spanish, German, Russian, Italian, Portuguese, Japanese, Turkish, Polish, Greek, and Traditional Chinese) (Note: The equipment only supports 12V vehicle diagnosis) |
KINGBOLEN Ediag OBD2 Scanner Bluetooth, Same as Thinkdiag, Good Helper for Solving Car Problems.
✔1. Overall Car Tools: KINGBOLEN Ediag supports vehicle OE-Level full systems diagnostic, OBD2 full function, Intelligent Diagnosis, AUTO-VIN, Efficient Bi-Directional Control and ECU Coding, All Software 1 Year Free.
✔2. Subscription Fee: After one year free update, per Reset Service/USD49.95/year, per Car Model/USD39.95/year, and please provide your device SN to get promotion about the subscribe fee USD80/year with Full Software.
✔3. Full Systems: It can read/clear fault codes, read live data/freeze frame, read version information, active tests and reset functions for TPMS,ECM,BCM,ABS,SRS,TCM,BMS,SAS,A/C & RTM system etc...
✔4. Android & IOS: Trusted by professional mechanics, Ediag bluetooth obd2 reader is compatible with Android and IOS but not supporting PC.
✔5. 15+ Reset Services: Ediag diagnostic tool comes with 15 reset services, like TPMS Reset, ABS Bleeding, Oil Reset, Injector Coding, SAS Reset,BMS Reset, Reset Gearbox, AFS Reset, SUNROOF, Break Reset, SUS Rest, Elec.Throttle Relearn and IMMO(Key Coding).
✔6. Bi-Directional Control: Supports Bi-Directional Test, it can send commands to the vehicle’s ECU to drive the actuators to work, such as ABS, windows, doors, valves, wipers, headlamp, etc...
✔7. ECU Coding: Activate the hidden functions for some VW, AUDI, BENZ, and BMW models, such as, auto side mirrors folding and auto engine start-stop and so on.
✔8. Anti-theft IMMO Service: Ediag Bluetooth obd2 scanner supports Add, Delete & Reprogram Keys, Rewrite smart keys, All smart keys lost, Replace smart key ECU, Replace KNOB IGNITION, Reset Key, Relearn a key, keep your car safe and prevent it from being stolen. Compatible with Volkswagen / Audi / SKODA / Seat etc.(Note:this function is NOT universally compatible. Please check with us)
✔9. Wide Vehicle Coverage: Ediag code reader bluetooth supports most car models after 1996 year of 115+ car brands and 10000+ car models, such as, Ford, GM, Dodge, Jeep, Mazda, Audi, BMW, Mercedes, Volkswagen, Honda, Toyota and Hyundai, etc.
✔10. Universal Language: Supports 12 worldwide languages(English, French, Spanish, German, Russian, Italian, Portuguese, Japanese, Turkish, Polish, Greek, and Traditional Chinese).
✔11. Intelligent Diagnosis: Support intelligent diagnosis, automatically identify VIN(Auto-VIN), and provide diagnostic feedback.
✔12. 4-in-1 Live Data Stream: The abnormal parameters of the data stream can be analyzed with the combined 4-in-1 graph, which is more intuitive.
✔13. Diagnostic Feedback: Our engineers will help you solve the problems. After submitting online feedback, you can send us the device SN and vehicle brand, model and we will expedite and follow up on the issue for you.
✔14. FCA AutoAuth：Supports AutoAuth for FCA SGW, you can easily active/ system diagnostics for Fiat/ Chrysler/ Dodge/ Alfa Romeo etc. (2018-2022). Note: Need to purchase an FCA account.
Supports 15 Maintenance Functions:
✔ TPMS Reset: When replacing TPMS sensors or the signal from the sensor is lost it can quickly look up the tire sensor from the vehicle’s ECU, reset tire pressure and turn off the tire pressure MIL.
✔ ABS Bleeding: When the ABS contains air, the ABS bleeding function must be performed to bleed the brake system to restore ABS brake sensitivity.
✔ Oil Reset: Allows you to perform reset for a new calculation of the Engine Oil Life system once changed the oil.
✔ Electronic Throttle Adaption: utilize the car decoder to initialize the throttle actuator so that the learning value of the ECU returns to the initial state.
✔ Brake Reset: To deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement.
✔ SAS Reset: It helps clear the faulty steering angle sensor memories to reset the steering angle and plays an important role in the steering angle sensor calibration.
✔ Battery Matching: Enables you to perform resetting operation on the monitoring unit of battery,in which the original low battery fault information will be cleared.
✔ IMMO Service: To prevent the car being used by unauthorized keys, the anti-theft key matching function must be performed so that the immobilizer control system on the car identifies and authorizes remote control keys to normally use the car.
✔ Injector Coding: After the ECU or injector is replaced, injector code of each cylinder must be confirmed or re-coded so that the cylinder can better identify injectors to accurately control fuel injection.
✔ Suspension Matching: When replacing the body height sensor in the air suspension system, or control module or when the vehicle level is incorrect, this function can adjust the body height sensor for level calibration.
✔ AFS Reset: It is used to initialize the adaptive headlamp system.
✔Gearbox Matching: This function can complete the gearbox self learning to improve gear shifting quality.
...
(Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. )
Note: Not universal for all vehicles. Available maintenance functions vary depending on the make, year, and model.
Efficient Bi-directional Control: Send commands to the vehicle ECU to perform active/component tests to check its function which can accurately figure out whether a specific system, component or subsystem in vehicles goes well.
For example, if the vapor emission system failure may be due to the EVAP cleaning valve may have been opened or closed after being stuck or short circuit, you can use our Ediag obd2 scanner bluetooth to send the command to the vehicle ECU to perform EVAP tests, then diagnose the DTC and read the data stream. It is possible to determine which part of the circuit, control unit and actuator fails through comparative analysis.
Other active test functions can also be performed, including window/lamp/door lock actuator/headlamp test/sunroof/operating rearview mirror/opening sound horn, fuel injector test, throttle adjustment, acceleration device test, brake vacuum pump, inlet valve and outlet valve test, parking brake test, and cycling A/C clutch relay, etc.
BLUETOOTH AUTO-VIN SCANKINGBOLEN Ediag supports automatic identification of most models, year of manufacture and VIN codes. You can enter the corresponding menu and execute a one click full vehicle scan, and then the vehicle health report within the system range will be automatically generated, which can be shared. | 4-in-1 LIVE DATA STREAMDisplay real-time data and parameters from vehicle ECU. Select the necessary items (up to 4 items can be selected at the same time), the screen will immediately display the waveform corresponding to these items, and different items will be marked with different colors. | WIDE VEHICLES COVERAGESupports 115+ vehicle brands and 10000+ car models,such as, Ford, GM, Dodge, Jeep, Mazda, Audi, BMW, Mercedes, Volkswagen, Honda, Toyota and Hyundai, etc. Supports 12 worldwide languages(English, French, Spanish, German, Russian, Italian, Portuguese, Japanese, Turkish, Polish, Greek, and Traditional Chinese) (Note: The equipment only supports 12V vehicle diagnosis) |
Item Specifics
- Similar Model 4: MK908P,MS906BT,DS808K
- Warranty: 3 Year
- Similar Model 5: MP808TS,MS906BT,MS906
- Product Features 2: OBD2 Full Functions,All System Diagnostics
- Vehicle Type: Passenger Vehicle
- Manufacturer Part Number: EDIAG
- Similar Model 2: MX808,MK808BT
- Similar Model 3: NT680 PRO,GT60,FX9000,X7,FX9000
- Similar Model: Thinkcar Thinkdiag Thikdiag 2
- Similar Model 1: AP200,FX2000,Easydiag 3.0,IM508,BT200
- Brand: KINGBOLEN
- Supported System: ABS, DPF, EPB, SAS, SRS, Engine, Transmission
- Accessories: User Guide
- Type: Car OBD2 Diagnostic Scan Tool
- Advantage: 1 Year Free Update
- Model: KINGBOLEN Ediag
- Connectivity: Bluetooth
- OBD Interface: CAN, EOBD, OBDII
- Features: Check Engine Light Shut Off, Erases Codes, Freeze Frame Displays, Internet Updateable, Multi-Language Interface, User Friendly
- Product Features 1: 15 Reset Functions
- Country/Region of Manufacture: China
- UPC: 615517434790
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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