KINGBOLEN 2025 Kingbolen Ediag Elite OBD2 Car Diagnostic Tool Bluetooth Scanner All System
$180.23
- Free US shipping
-
Arrives
Note: All car software is free, lifetime free, no subscription fee.
Every car owner needs to own a Ediag Elite
- Full professional OE level functions: like reading and clearing codes gathering real time data with the ability to graph it reading ecu data running actuation tests and bi-directional special Functions, claims low cost for each additional manufacturer.
- System-wide diagnosis: Ediag Elite obd2 scanner supports read all vehicle systems (including ENG, ABS, SRS, ABS, AFS, EBD, TCS, chassis, body and electric and electronic equipment system, etc.) of the error code, cleanup code, read the data flow, the freeze frame. It can also perform all the commands that a mechanic needs, to know the product problem whether caused by car's electrical wiring or car’s component.
- Driver activation test: Ediag Elite obd2 scanner supports Shutter Grill Relay Test, Low Pressure EGR Actuator Test, High Pressure EGR Actuator Test, Intake Pressure Control Valve Actuator Test, Low Pressure EGR System Test, Low Pressure EGR Differential Pressure Sensor Test, 2 stage turbo charger boost test, Idle speed adjust, VTEC low V/T check, O2S Test, Compression Test, EVAP Test, IMT (IMRC) test, VTEC Test, VTEC(VCM) Test.
- To prevent the car being used by unauthorized keys, the anti-theft key matching function must be performed so that the immobilizer control system on the car identifies and authorizes remote control keys to normally use the car. When the ignition switch key, combined instrument panel,ECU,BCM, or remote control battery is replaced, anti-theft key matching must be performed.
OE-LEVEL Functions Cover All Your Needs:
- Component Matching: Compatible with Volkswagen / SKODA / Seat / BMW / GM / Ford / Opel / Mazda / Fiat / Honda / Nissan / Hyundai / KIA / Subaru etc.
- Online Coding: Compatible with Volkswagen / Audi / Benz / BMW / Seat / Porsche etc.
- Online Account Login Service: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Online Calibration: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Online Parameterization: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Anti-theft IMMO Service: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Guided Functions: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Power Balance: Compatible with Chrysler / GM / Ford etc.
- Flash Hidden Functions: Compatible with BMW / Porsche / Toyota / Subaru etc. SCN Coding for Benz
Small size, Powerful function, 15+ Reset functions
- Oil Lamp Reset: allows you to perform reset for a new calculation of Engine Oil life system once changed the oil.
- TPMS Reset: makes TPMS sensor in displaying sensor IDs from the vehicle’s ECU, inputting TPMS sensor replacement IDs and testing sensors.
- Key immo: read pin code from vehicle security immo system,mainly used to disable the lost vehicle keys and program a new replacement key fob.(Note: this function is NOT universally compatible. Please check compatibility with us if necessary.)
- Electronic Parking Brake Reset: to deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement.
- Steering Angle Calibration: to perform calibration for the Steering Angle Sensor, and clear fault memory.
- Battery Register/Battery Maintenance: allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle battery system.
- ABS Bleeding: the auto bleed procedure is used on brake pump equipped vehicles.
- Electronic Throttle Position Reset / Learn : Initialize the throttle actuators so that the "learned" values stored on ECU are returned to the default state.
- Diesel Particulate Filter (DPF) Regeneration: specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.
- Injector Coding: Code new injector numbers to replace the previous one when fitting the new injectors or after the replacement is completed.
- SUS RESET
- AFS RESET
- SUN ROOF
- Gearbox Learn
- EGR Adaption
- GROWING FUNCTIONS: Accompany with continuous update of Ediag Elite software and program.
- More functions has been added: Head light Fitting, Seat Matching, Door and Window Initialization Study, Sunroof Initialization, Air Suspension Matching, Injector Calibration, Multimedia Video Reset, Cluster Reset, Immobilizer Service, Tire Change Reset, (depending on the specific car models, not for all cars ) and more and more function will be improved and optimized ...
Support over 10000+ cars
Wide Vehicle Coverage Automotive Tool: support 115 car brands, portable size, fit in your pocket and BLUETOOTH connection, simple operation, powerful functions. FOR ASTONMARTIN, FOR HONDA, FOR PORSCHE, FOR SUBARU, FOR CITROEN, FOR MAZDA, FOR SGM, FOR VW, FOR AUDI, FOR JPISUZU, FOR RENAULT, FOR SUZUKI, FOR DAEWOO, FOR FERRARI, FOR FIAT, FOR GM, FOR BENZ , FOR KIA, FOR ROVER, FOR TOYOTA, FOR MITSUBISHI, FOR NISSAN, FOR OPEL, FOR AUTOSEARCH, FOR BMW, FOR LANDROVER, FOR SAAB, FOR USAFORD, FOR SKODA, FOR SMART, FOR SPRINTER, FOR DEMO, FOR CHRYSLER, FOR MASERATI, FOR SEAT, FOR VOLVO, FOR HYUNDAI, FOR PEUGEOT, FOR SSANGYONG
Support 8 kinds of languages: Russian, English, French, German, Spanish, Italian, Portuguese, Japanese
Warm notice:
- OBD2 Diagnostics for All Vehicles (Lifetime Use)
- After activating the device you will receive 1 manufacturer software. You can use it for a year.
How to use Ediag Elite bluetooth BOD2 scanner？
3-STEP FOR QUICK USE:
1. Download and install the Ediag app.
Download and install Ediag APP from Android & IOS APP Store & Google Play. Sign up and log into an account with your email address.
2. Activate your device and connect it to the OBD2 port
When you enter the Ediag app, you will be prompted automatically to activate the device or search for the activated devices. Then plug the Ediag Elite device into your car's OBD2 port.
3. Connect it via Bluetooth in the app and start your car
If you connect this device to the app via Bluetooh, you don't need to search for Bluetooth in your phone's settings. Just enter your app and connect this device via bluetooth in the app.
TIPS:
- If you haven't received the verification code in your email box, just check spam.
- The OBD2 port of general models is located under the dashboard and may differ from different models. If you don't know your car's OBDII port, you can read the car repair manual.
- The "Ediag Elite" app requires a certain amount of memory to update the files, please make sure your phone has enough memory to update.
- The Ediag Elite dongle is wide and the Audi Q5 requires the removal of the flap or the purchase of a separate extension cable to use it.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Note: All car software is free, lifetime free, no subscription fee.
Every car owner needs to own a Ediag Elite
- Full professional OE level functions: like reading and clearing codes gathering real time data with the ability to graph it reading ecu data running actuation tests and bi-directional special Functions, claims low cost for each additional manufacturer.
- System-wide diagnosis: Ediag Elite obd2 scanner supports read all vehicle systems (including ENG, ABS, SRS, ABS, AFS, EBD, TCS, chassis, body and electric and electronic equipment system, etc.) of the error code, cleanup code, read the data flow, the freeze frame. It can also perform all the commands that a mechanic needs, to know the product problem whether caused by car's electrical wiring or car’s component.
- Driver activation test: Ediag Elite obd2 scanner supports Shutter Grill Relay Test, Low Pressure EGR Actuator Test, High Pressure EGR Actuator Test, Intake Pressure Control Valve Actuator Test, Low Pressure EGR System Test, Low Pressure EGR Differential Pressure Sensor Test, 2 stage turbo charger boost test, Idle speed adjust, VTEC low V/T check, O2S Test, Compression Test, EVAP Test, IMT (IMRC) test, VTEC Test, VTEC(VCM) Test.
- To prevent the car being used by unauthorized keys, the anti-theft key matching function must be performed so that the immobilizer control system on the car identifies and authorizes remote control keys to normally use the car. When the ignition switch key, combined instrument panel,ECU,BCM, or remote control battery is replaced, anti-theft key matching must be performed.
OE-LEVEL Functions Cover All Your Needs:
- Component Matching: Compatible with Volkswagen / SKODA / Seat / BMW / GM / Ford / Opel / Mazda / Fiat / Honda / Nissan / Hyundai / KIA / Subaru etc.
- Online Coding: Compatible with Volkswagen / Audi / Benz / BMW / Seat / Porsche etc.
- Online Account Login Service: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Online Calibration: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Online Parameterization: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Anti-theft IMMO Service: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Guided Functions: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Power Balance: Compatible with Chrysler / GM / Ford etc.
- Flash Hidden Functions: Compatible with BMW / Porsche / Toyota / Subaru etc. SCN Coding for Benz
Small size, Powerful function, 15+ Reset functions
- Oil Lamp Reset: allows you to perform reset for a new calculation of Engine Oil life system once changed the oil.
- TPMS Reset: makes TPMS sensor in displaying sensor IDs from the vehicle’s ECU, inputting TPMS sensor replacement IDs and testing sensors.
- Key immo: read pin code from vehicle security immo system,mainly used to disable the lost vehicle keys and program a new replacement key fob.(Note: this function is NOT universally compatible. Please check compatibility with us if necessary.)
- Electronic Parking Brake Reset: to deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement.
- Steering Angle Calibration: to perform calibration for the Steering Angle Sensor, and clear fault memory.
- Battery Register/Battery Maintenance: allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle battery system.
- ABS Bleeding: the auto bleed procedure is used on brake pump equipped vehicles.
- Electronic Throttle Position Reset / Learn : Initialize the throttle actuators so that the "learned" values stored on ECU are returned to the default state.
- Diesel Particulate Filter (DPF) Regeneration: specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.
- Injector Coding: Code new injector numbers to replace the previous one when fitting the new injectors or after the replacement is completed.
- SUS RESET
- AFS RESET
- SUN ROOF
- Gearbox Learn
- EGR Adaption
- GROWING FUNCTIONS: Accompany with continuous update of Ediag Elite software and program.
- More functions has been added: Head light Fitting, Seat Matching, Door and Window Initialization Study, Sunroof Initialization, Air Suspension Matching, Injector Calibration, Multimedia Video Reset, Cluster Reset, Immobilizer Service, Tire Change Reset, (depending on the specific car models, not for all cars ) and more and more function will be improved and optimized ...
Support over 10000+ cars
Wide Vehicle Coverage Automotive Tool: support 115 car brands, portable size, fit in your pocket and BLUETOOTH connection, simple operation, powerful functions. FOR ASTONMARTIN, FOR HONDA, FOR PORSCHE, FOR SUBARU, FOR CITROEN, FOR MAZDA, FOR SGM, FOR VW, FOR AUDI, FOR JPISUZU, FOR RENAULT, FOR SUZUKI, FOR DAEWOO, FOR FERRARI, FOR FIAT, FOR GM, FOR BENZ , FOR KIA, FOR ROVER, FOR TOYOTA, FOR MITSUBISHI, FOR NISSAN, FOR OPEL, FOR AUTOSEARCH, FOR BMW, FOR LANDROVER, FOR SAAB, FOR USAFORD, FOR SKODA, FOR SMART, FOR SPRINTER, FOR DEMO, FOR CHRYSLER, FOR MASERATI, FOR SEAT, FOR VOLVO, FOR HYUNDAI, FOR PEUGEOT, FOR SSANGYONG
Support 8 kinds of languages: Russian, English, French, German, Spanish, Italian, Portuguese, Japanese
Warm notice:
- OBD2 Diagnostics for All Vehicles (Lifetime Use)
- After activating the device you will receive 1 manufacturer software. You can use it for a year.
How to use Ediag Elite bluetooth BOD2 scanner？
3-STEP FOR QUICK USE:
1. Download and install the Ediag app.
Download and install Ediag APP from Android & IOS APP Store & Google Play. Sign up and log into an account with your email address.
2. Activate your device and connect it to the OBD2 port
When you enter the Ediag app, you will be prompted automatically to activate the device or search for the activated devices. Then plug the Ediag Elite device into your car's OBD2 port.
3. Connect it via Bluetooth in the app and start your car
If you connect this device to the app via Bluetooh, you don't need to search for Bluetooth in your phone's settings. Just enter your app and connect this device via bluetooth in the app.
TIPS:
- If you haven't received the verification code in your email box, just check spam.
- The OBD2 port of general models is located under the dashboard and may differ from different models. If you don't know your car's OBDII port, you can read the car repair manual.
- The "Ediag Elite" app requires a certain amount of memory to update the files, please make sure your phone has enough memory to update.
- The Ediag Elite dongle is wide and the Audi Q5 requires the removal of the flap or the purchase of a separate extension cable to use it.
Note: All car software is free, lifetime free, no subscription fee.
Every car owner needs to own a Ediag Elite
- Full professional OE level functions: like reading and clearing codes gathering real time data with the ability to graph it reading ecu data running actuation tests and bi-directional special Functions, claims low cost for each additional manufacturer.
- System-wide diagnosis: Ediag Elite obd2 scanner supports read all vehicle systems (including ENG, ABS, SRS, ABS, AFS, EBD, TCS, chassis, body and electric and electronic equipment system, etc.) of the error code, cleanup code, read the data flow, the freeze frame. It can also perform all the commands that a mechanic needs, to know the product problem whether caused by car's electrical wiring or car’s component.
- Driver activation test: Ediag Elite obd2 scanner supports Shutter Grill Relay Test, Low Pressure EGR Actuator Test, High Pressure EGR Actuator Test, Intake Pressure Control Valve Actuator Test, Low Pressure EGR System Test, Low Pressure EGR Differential Pressure Sensor Test, 2 stage turbo charger boost test, Idle speed adjust, VTEC low V/T check, O2S Test, Compression Test, EVAP Test, IMT (IMRC) test, VTEC Test, VTEC(VCM) Test.
- To prevent the car being used by unauthorized keys, the anti-theft key matching function must be performed so that the immobilizer control system on the car identifies and authorizes remote control keys to normally use the car. When the ignition switch key, combined instrument panel,ECU,BCM, or remote control battery is replaced, anti-theft key matching must be performed.
OE-LEVEL Functions Cover All Your Needs:
- Component Matching: Compatible with Volkswagen / SKODA / Seat / BMW / GM / Ford / Opel / Mazda / Fiat / Honda / Nissan / Hyundai / KIA / Subaru etc.
- Online Coding: Compatible with Volkswagen / Audi / Benz / BMW / Seat / Porsche etc.
- Online Account Login Service: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Online Calibration: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Online Parameterization: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Anti-theft IMMO Service: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Guided Functions: Compatible with Volkswagen / Audi / SKODA / Seat etc.
- Power Balance: Compatible with Chrysler / GM / Ford etc.
- Flash Hidden Functions: Compatible with BMW / Porsche / Toyota / Subaru etc. SCN Coding for Benz
Small size, Powerful function, 15+ Reset functions
- Oil Lamp Reset: allows you to perform reset for a new calculation of Engine Oil life system once changed the oil.
- TPMS Reset: makes TPMS sensor in displaying sensor IDs from the vehicle’s ECU, inputting TPMS sensor replacement IDs and testing sensors.
- Key immo: read pin code from vehicle security immo system,mainly used to disable the lost vehicle keys and program a new replacement key fob.(Note: this function is NOT universally compatible. Please check compatibility with us if necessary.)
- Electronic Parking Brake Reset: to deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement.
- Steering Angle Calibration: to perform calibration for the Steering Angle Sensor, and clear fault memory.
- Battery Register/Battery Maintenance: allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle battery system.
- ABS Bleeding: the auto bleed procedure is used on brake pump equipped vehicles.
- Electronic Throttle Position Reset / Learn : Initialize the throttle actuators so that the "learned" values stored on ECU are returned to the default state.
- Diesel Particulate Filter (DPF) Regeneration: specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.
- Injector Coding: Code new injector numbers to replace the previous one when fitting the new injectors or after the replacement is completed.
- SUS RESET
- AFS RESET
- SUN ROOF
- Gearbox Learn
- EGR Adaption
- GROWING FUNCTIONS: Accompany with continuous update of Ediag Elite software and program.
- More functions has been added: Head light Fitting, Seat Matching, Door and Window Initialization Study, Sunroof Initialization, Air Suspension Matching, Injector Calibration, Multimedia Video Reset, Cluster Reset, Immobilizer Service, Tire Change Reset, (depending on the specific car models, not for all cars ) and more and more function will be improved and optimized ...
Support over 10000+ cars
Wide Vehicle Coverage Automotive Tool: support 115 car brands, portable size, fit in your pocket and BLUETOOTH connection, simple operation, powerful functions. FOR ASTONMARTIN, FOR HONDA, FOR PORSCHE, FOR SUBARU, FOR CITROEN, FOR MAZDA, FOR SGM, FOR VW, FOR AUDI, FOR JPISUZU, FOR RENAULT, FOR SUZUKI, FOR DAEWOO, FOR FERRARI, FOR FIAT, FOR GM, FOR BENZ , FOR KIA, FOR ROVER, FOR TOYOTA, FOR MITSUBISHI, FOR NISSAN, FOR OPEL, FOR AUTOSEARCH, FOR BMW, FOR LANDROVER, FOR SAAB, FOR USAFORD, FOR SKODA, FOR SMART, FOR SPRINTER, FOR DEMO, FOR CHRYSLER, FOR MASERATI, FOR SEAT, FOR VOLVO, FOR HYUNDAI, FOR PEUGEOT, FOR SSANGYONG
Support 8 kinds of languages: Russian, English, French, German, Spanish, Italian, Portuguese, Japanese
Warm notice:
- OBD2 Diagnostics for All Vehicles (Lifetime Use)
- After activating the device you will receive 1 manufacturer software. You can use it for a year.
How to use Ediag Elite bluetooth BOD2 scanner？
3-STEP FOR QUICK USE:
1. Download and install the Ediag app.
Download and install Ediag APP from Android & IOS APP Store & Google Play. Sign up and log into an account with your email address.
2. Activate your device and connect it to the OBD2 port
When you enter the Ediag app, you will be prompted automatically to activate the device or search for the activated devices. Then plug the Ediag Elite device into your car's OBD2 port.
3. Connect it via Bluetooth in the app and start your car
If you connect this device to the app via Bluetooh, you don't need to search for Bluetooth in your phone's settings. Just enter your app and connect this device via bluetooth in the app.
TIPS:
- If you haven't received the verification code in your email box, just check spam.
- The OBD2 port of general models is located under the dashboard and may differ from different models. If you don't know your car's OBDII port, you can read the car repair manual.
- The "Ediag Elite" app requires a certain amount of memory to update the files, please make sure your phone has enough memory to update.
- The Ediag Elite dongle is wide and the Audi Q5 requires the removal of the flap or the purchase of a separate extension cable to use it.
Condition
APP
Similar Model 4
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UPC
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Accessories
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Version
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Advantage 2
Advantage 1
Advantage 4
OBD Interface
Features
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Type 1
Storage Temperature
APP Version
Warranty
Advantage 6
Advantage 5
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Manufacturer Part Number
Brand
Supported System
Type
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Model
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Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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