Skip to main content

KEPEAK 60A/100A 12V/24V/36V/48 - 100A 12V/24V/36V/48V MPPT Charge Controller

$89.02

  • Free US shipping
  • Arrives

100A 12V/24V/36V/48V MPPT Charge Controller
Feature:

LCD Liquid Crystal Display: Large LCD display, support battery working status display, solar panel working status display, mode control display, load output status and each parameter display, normal and fault status display.

7 Operation Modes:Charging mode, light control mode, light control + time delay control mode, general control mode, manual control mode, timing control mode and test mode, the test mode is only for factory test use.

4 kinds of voltages automatic identification:It will automatic identify DC12V/24V, DC36V, DC48V by itself.

Large-section Wiring Port: use large-section, large-spacing wiring ports, can be installed 16mm wire, the wire spacing of 7mm increases the insulation performance and the reliability of installation, effectively reduces current and voltage drop while reducing losses.

Dual USB Charging Ports: The solar charge controller adopts a dual USB charging port design, which can charge two devices at the same time, and supports most of USB port devices, such as mobile phones, tablets, PSP game consoles, etc.

Thickened Aluminum Alloy Heat Sink: The MOS tube is used to lock the heat sink design, the heat dissipation is more uniform, and there is no fear of the temperature rise caused by the MOS tube, the powerful heat dissipation capacity can operate normally in the environment of 55 ℃, at the same time, it is equipped with functions to prevent overcharge, overvoltage, DC output low voltage, high voltage protective and reverse polarity protective, etc.

 
Clock setting instructions:

When the battery is connected, press "▲" "▼" to set the clock table, short press "■" to save.

 
Charging voltage setting instructions:

After connecting the battery, after setting the clock and saving, long press "▲" for 3-5 seconds, the screen displays L**V as the floating charge voltage, which can be adjusted by pressing "▼"; short press again "▲"H**V is to increase the charging voltage, which can be adjusted by pressing "▼"; shortly press "▲" again. F**V is the low-voltage cut-off voltage of the DC load, which can be adjusted by pressing "▼"; after setting Long press "▲" for 3-5 seconds to save and exit.

 
Specification:

Type: Solar Charge Controller

Maximum charging current: 100A

Maximum input voltage of photovoltaic panels: 15V-23V(12V), 30V-45V(24V), 45V-69V(36V), 60V-90V(48V)

Maximum input power of photovoltaic panels: 1000W (12V), 2000W (24V), 3000W (36V), 4000W (48V)

Output voltage: DC12V/24V/36V/48V; DC5V/1.5Ax2USB

Support Battery: Lithium Battery & Lead Acid Battery

Working temperature: -25℃~55℃

Cooling method: heat sink self-cooling

Charging method: Focused MPPT modulation charging

Working mode: seven

Protective function: prevent overcharge, overvoltage/DC output low voltage, high voltage protective, reverse polarity protective, etc.

 
Package list:

1 × Solar Charge Controller

1 × Manual

 
Note:

1.Please connect the battery to the controller first, and then the photovoltaic panel to ensure that the battery voltage is higher than (12V battery is higher than 10V; 24V battery is higher than 20V; 36V battery is higher than 30V; 48V battery is higher than 40V), otherwise it will cause voltage Identification error.

2. It is high quality compatible MPPT + PWM Solar Controllers ,not 100% Ture MPPT


100A 12V/
24V MTTP Charge Controller
Feature:

1.Industrial main chip, 16AD sampling accuracy, temperature, charging current, discharging current accurate real-time display, at a glance to generate power.

2. Automatic focus MPPT tracking charging, high charging efficiency, uninterrupted detection of charging when two-way focus tracking

3.Large LCD display, adjustable charging and discharging parameters.Youtrawide cost can adjust the discharge as long as you understand the characteristics of the battery.
You can use the appropriate charging parameters to charge the battery. The time after turning off the output can be adjusted, more convenient. (No integral adjustment in the market)

4.Complete three-phase charging management, effective protection of the battery, the battery more. durability.

5. Built-in overheating, over-current short-circuit, open circuit protection, reverse connection protection, after eliminating the fault, the controller will automatically repair and will not damage the unit

6. Bidirectional MoS tube anti-reverse current circuit, high power charging mode, ultra-low temperature

7. R5.0 solar charging DC plug, R5.0 DC lamp output DC plug, convenient connection

Specification:

Rated voltage: 12/24V

Rated current: 100A

Maximum PV input power: 750W (12V)/1200W (24V)

System voltage: 12/24V adaptive

Rated charging current: 100A

Solar voltage: 12V battery with 18V solar panel, 24V battery with 36V solar panel
Maximum voltage value: Lithium battery (12.2 V) | B02 gel battery (14.2 V) | B03 open battery (14.6 V)

Print charging voltage: 13.7 V (default, adjustable)

Discharge cut-off voltage: 10.7 V (default, adjustable)

Discharge recovery voltage: 12.6 V (default, adjustable)

Standby current: 10mA

USB output: 5V/2A MAX

Packaglist:

1 x 100A Charge Controller

1 x User Mannual


60A 12V/
24V MTTP Charge Controller
Specification
Item Type: MTTP 60A Solar Charge Controller
Material: ABS 
Rated voltage: 12V/24V 
Rated current: 60A 
Maximum PV voltage: 50V 
Maximum PV input power: 600W (12 V) 600W (24 V) 
Dual USB ports: Charge two devices at the same time using the dual USB port function. 
LCD Display: Use the LCD display to monitor the charging status of your device. 
MPPT Technology: MPPT technology ensures efficient charging of the device. 
Automatic discharge: Automatic discharge function ensures safe and efficient discharge of the device. 
Solar charge controller MPPT 60A: LCD display 12V 24V automatic dual USB solar charge/discharge controller 

Features
1. Industrial main chip, 16AD sampling accuracy, accurate real-time display of temperature, charging current, discharging current, power generation at a glance 
2. Automatic focus MPPT tracking charging, high charging efficiency, uninterrupted detection during charging, two-way focus tracking. 
3. Complete three-phase charging management, effective protection of the battery, more durable battery 
4.Large LCD display, adjustable charging and discharging parameters.UITra wide charging and discharging adjustable, as long as you know the characteristics of the battery pack, the corresponding charging parameters can be charged to the battery. When the output is off, you can adjust the time, more convenient. (Market without point adjustment) 
5. Bidirectional MOS tube non-return circuit, high-power charging method, ultra-low heat. 
6. Built-in overheating, overcurrent short circuit, open circuit protection, reverse connection protection, fault elimination controller automatically repair without damage. Device 
7. R5.0 solar charging DC plug, R5. 0 DC lamp output DC plug, easy connection 

Notes
1: This controller is automatically adapted for 12V/24V. When installing for the first time, please make sure that the battery's controller has enough voltage tage 
2: In order to avoid the voltage drop caused by the lead wire is too long, the controller should be installed as close as possible to the battery position, which will affect the normal voltage judgment 
3: The controller can be used for lead-acid batteries and lithium batteries. If lithium batteries are to be charged, the charging parameters need to be set after connecting them to the mains. For more information, please refer to the documentation 
4: The controller can only use photovoltaic panels as a charging source, do not use DC or other power sources as a charging source. 
5: The controller heats up during operation. Install the controller on a flat, level surface with good ventilation 

Packaginclude: 
1 x Solar panel battery charge controller 
1 x User manual

Isin:
I9ESTF2YDFNF

$89.02

  • Free US shipping
  • Arrives

In Stock

Sold by , Fulfilled by IBSPOT • Ships from US

IBSPOT Buyer Protection
  • Free 30-Day Returns
  • Full Refund for Damaged or Incorrect Items
  • Guaranteed Delivery or Money Back
  • Secure Checkout & Fast Support
scroll to top arrow
KEPEAK 60A/100A 12V/24V/36V/48 - 100A 12V/24V/36V/48V MPPT Charge Controller

KEPEAK 60A/100A 12V/24V/36V/48 - 100A 12V/24V/36V/48V MPPT Charge Controller

$89.02

100A 12V/24V/36V/48V MPPT Charge Controller
Feature:

LCD Liquid Crystal Display: Large LCD display, support battery working status display, solar panel working status display, mode control display, load output status and each parameter display, normal and fault status display.

7 Operation Modes:Charging mode, light control mode, light control + time delay control mode, general control mode, manual control mode, timing control mode and test mode, the test mode is only for factory test use.

4 kinds of voltages automatic identification:It will automatic identify DC12V/24V, DC36V, DC48V by itself.

Large-section Wiring Port: use large-section, large-spacing wiring ports, can be installed 16mm wire, the wire spacing of 7mm increases the insulation performance and the reliability of installation, effectively reduces current and voltage drop while reducing losses.

Dual USB Charging Ports: The solar charge controller adopts a dual USB charging port design, which can charge two devices at the same time, and supports most of USB port devices, such as mobile phones, tablets, PSP game consoles, etc.

Thickened Aluminum Alloy Heat Sink: The MOS tube is used to lock the heat sink design, the heat dissipation is more uniform, and there is no fear of the temperature rise caused by the MOS tube, the powerful heat dissipation capacity can operate normally in the environment of 55 ℃, at the same time, it is equipped with functions to prevent overcharge, overvoltage, DC output low voltage, high voltage protective and reverse polarity protective, etc.

 
Clock setting instructions:

When the battery is connected, press "▲" "▼" to set the clock table, short press "■" to save.

 
Charging voltage setting instructions:

After connecting the battery, after setting the clock and saving, long press "▲" for 3-5 seconds, the screen displays L**V as the floating charge voltage, which can be adjusted by pressing "▼"; short press again "▲"H**V is to increase the charging voltage, which can be adjusted by pressing "▼"; shortly press "▲" again. F**V is the low-voltage cut-off voltage of the DC load, which can be adjusted by pressing "▼"; after setting Long press "▲" for 3-5 seconds to save and exit.

 
Specification:

Type: Solar Charge Controller

Maximum charging current: 100A

Maximum input voltage of photovoltaic panels: 15V-23V(12V), 30V-45V(24V), 45V-69V(36V), 60V-90V(48V)

Maximum input power of photovoltaic panels: 1000W (12V), 2000W (24V), 3000W (36V), 4000W (48V)

Output voltage: DC12V/24V/36V/48V; DC5V/1.5Ax2USB

Support Battery: Lithium Battery & Lead Acid Battery

Working temperature: -25℃~55℃

Cooling method: heat sink self-cooling

Charging method: Focused MPPT modulation charging

Working mode: seven

Protective function: prevent overcharge, overvoltage/DC output low voltage, high voltage protective, reverse polarity protective, etc.

 
Package list:

1 × Solar Charge Controller

1 × Manual

 
Note:

1.Please connect the battery to the controller first, and then the photovoltaic panel to ensure that the battery voltage is higher than (12V battery is higher than 10V; 24V battery is higher than 20V; 36V battery is higher than 30V; 48V battery is higher than 40V), otherwise it will cause voltage Identification error.

2. It is high quality compatible MPPT + PWM Solar Controllers ,not 100% Ture MPPT


100A 12V/
24V MTTP Charge Controller
Feature:

1.Industrial main chip, 16AD sampling accuracy, temperature, charging current, discharging current accurate real-time display, at a glance to generate power.

2. Automatic focus MPPT tracking charging, high charging efficiency, uninterrupted detection of charging when two-way focus tracking

3.Large LCD display, adjustable charging and discharging parameters.Youtrawide cost can adjust the discharge as long as you understand the characteristics of the battery.
You can use the appropriate charging parameters to charge the battery. The time after turning off the output can be adjusted, more convenient. (No integral adjustment in the market)

4.Complete three-phase charging management, effective protection of the battery, the battery more. durability.

5. Built-in overheating, over-current short-circuit, open circuit protection, reverse connection protection, after eliminating the fault, the controller will automatically repair and will not damage the unit

6. Bidirectional MoS tube anti-reverse current circuit, high power charging mode, ultra-low temperature

7. R5.0 solar charging DC plug, R5.0 DC lamp output DC plug, convenient connection

Specification:

Rated voltage: 12/24V

Rated current: 100A

Maximum PV input power: 750W (12V)/1200W (24V)

System voltage: 12/24V adaptive

Rated charging current: 100A

Solar voltage: 12V battery with 18V solar panel, 24V battery with 36V solar panel
Maximum voltage value: Lithium battery (12.2 V) | B02 gel battery (14.2 V) | B03 open battery (14.6 V)

Print charging voltage: 13.7 V (default, adjustable)

Discharge cut-off voltage: 10.7 V (default, adjustable)

Discharge recovery voltage: 12.6 V (default, adjustable)

Standby current: 10mA

USB output: 5V/2A MAX

Packaglist:

1 x 100A Charge Controller

1 x User Mannual


60A 12V/
24V MTTP Charge Controller
Specification
Item Type: MTTP 60A Solar Charge Controller
Material: ABS 
Rated voltage: 12V/24V 
Rated current: 60A 
Maximum PV voltage: 50V 
Maximum PV input power: 600W (12 V) 600W (24 V) 
Dual USB ports: Charge two devices at the same time using the dual USB port function. 
LCD Display: Use the LCD display to monitor the charging status of your device. 
MPPT Technology: MPPT technology ensures efficient charging of the device. 
Automatic discharge: Automatic discharge function ensures safe and efficient discharge of the device. 
Solar charge controller MPPT 60A: LCD display 12V 24V automatic dual USB solar charge/discharge controller 

Features
1. Industrial main chip, 16AD sampling accuracy, accurate real-time display of temperature, charging current, discharging current, power generation at a glance 
2. Automatic focus MPPT tracking charging, high charging efficiency, uninterrupted detection during charging, two-way focus tracking. 
3. Complete three-phase charging management, effective protection of the battery, more durable battery 
4.Large LCD display, adjustable charging and discharging parameters.UITra wide charging and discharging adjustable, as long as you know the characteristics of the battery pack, the corresponding charging parameters can be charged to the battery. When the output is off, you can adjust the time, more convenient. (Market without point adjustment) 
5. Bidirectional MOS tube non-return circuit, high-power charging method, ultra-low heat. 
6. Built-in overheating, overcurrent short circuit, open circuit protection, reverse connection protection, fault elimination controller automatically repair without damage. Device 
7. R5.0 solar charging DC plug, R5. 0 DC lamp output DC plug, easy connection 

Notes
1: This controller is automatically adapted for 12V/24V. When installing for the first time, please make sure that the battery's controller has enough voltage tage 
2: In order to avoid the voltage drop caused by the lead wire is too long, the controller should be installed as close as possible to the battery position, which will affect the normal voltage judgment 
3: The controller can be used for lead-acid batteries and lithium batteries. If lithium batteries are to be charged, the charging parameters need to be set after connecting them to the mains. For more information, please refer to the documentation 
4: The controller can only use photovoltaic panels as a charging source, do not use DC or other power sources as a charging source. 
5: The controller heats up during operation. Install the controller on a flat, level surface with good ventilation 

Packaginclude: 
1 x Solar panel battery charge controller 
1 x User manual

Isin:
I9ESTF2YDFNF

100A 12V/24V/36V/48V MPPT Charge Controller
Feature:

LCD Liquid Crystal Display: Large LCD display, support battery working status display, solar panel working status display, mode control display, load output status and each parameter display, normal and fault status display.

7 Operation Modes:Charging mode, light control mode, light control + time delay control mode, general control mode, manual control mode, timing control mode and test mode, the test mode is only for factory test use.

4 kinds of voltages automatic identification:It will automatic identify DC12V/24V, DC36V, DC48V by itself.

Large-section Wiring Port: use large-section, large-spacing wiring ports, can be installed 16mm wire, the wire spacing of 7mm increases the insulation performance and the reliability of installation, effectively reduces current and voltage drop while reducing losses.

Dual USB Charging Ports: The solar charge controller adopts a dual USB charging port design, which can charge two devices at the same time, and supports most of USB port devices, such as mobile phones, tablets, PSP game consoles, etc.

Thickened Aluminum Alloy Heat Sink: The MOS tube is used to lock the heat sink design, the heat dissipation is more uniform, and there is no fear of the temperature rise caused by the MOS tube, the powerful heat dissipation capacity can operate normally in the environment of 55 ℃, at the same time, it is equipped with functions to prevent overcharge, overvoltage, DC output low voltage, high voltage protective and reverse polarity protective, etc.

 
Clock setting instructions:

When the battery is connected, press "▲" "▼" to set the clock table, short press "■" to save.

 
Charging voltage setting instructions:

After connecting the battery, after setting the clock and saving, long press "▲" for 3-5 seconds, the screen displays L**V as the floating charge voltage, which can be adjusted by pressing "▼"; short press again "▲"H**V is to increase the charging voltage, which can be adjusted by pressing "▼"; shortly press "▲" again. F**V is the low-voltage cut-off voltage of the DC load, which can be adjusted by pressing "▼"; after setting Long press "▲" for 3-5 seconds to save and exit.

 
Specification:

Type: Solar Charge Controller

Maximum charging current: 100A

Maximum input voltage of photovoltaic panels: 15V-23V(12V), 30V-45V(24V), 45V-69V(36V), 60V-90V(48V)

Maximum input power of photovoltaic panels: 1000W (12V), 2000W (24V), 3000W (36V), 4000W (48V)

Output voltage: DC12V/24V/36V/48V; DC5V/1.5Ax2USB

Support Battery: Lithium Battery & Lead Acid Battery

Working temperature: -25℃~55℃

Cooling method: heat sink self-cooling

Charging method: Focused MPPT modulation charging

Working mode: seven

Protective function: prevent overcharge, overvoltage/DC output low voltage, high voltage protective, reverse polarity protective, etc.

 
Package list:

1 × Solar Charge Controller

1 × Manual

 
Note:

1.Please connect the battery to the controller first, and then the photovoltaic panel to ensure that the battery voltage is higher than (12V battery is higher than 10V; 24V battery is higher than 20V; 36V battery is higher than 30V; 48V battery is higher than 40V), otherwise it will cause voltage Identification error.

2. It is high quality compatible MPPT + PWM Solar Controllers ,not 100% Ture MPPT


100A 12V/
24V MTTP Charge Controller
Feature:

1.Industrial main chip, 16AD sampling accuracy, temperature, charging current, discharging current accurate real-time display, at a glance to generate power.

2. Automatic focus MPPT tracking charging, high charging efficiency, uninterrupted detection of charging when two-way focus tracking

3.Large LCD display, adjustable charging and discharging parameters.Youtrawide cost can adjust the discharge as long as you understand the characteristics of the battery.
You can use the appropriate charging parameters to charge the battery. The time after turning off the output can be adjusted, more convenient. (No integral adjustment in the market)

4.Complete three-phase charging management, effective protection of the battery, the battery more. durability.

5. Built-in overheating, over-current short-circuit, open circuit protection, reverse connection protection, after eliminating the fault, the controller will automatically repair and will not damage the unit

6. Bidirectional MoS tube anti-reverse current circuit, high power charging mode, ultra-low temperature

7. R5.0 solar charging DC plug, R5.0 DC lamp output DC plug, convenient connection

Specification:

Rated voltage: 12/24V

Rated current: 100A

Maximum PV input power: 750W (12V)/1200W (24V)

System voltage: 12/24V adaptive

Rated charging current: 100A

Solar voltage: 12V battery with 18V solar panel, 24V battery with 36V solar panel
Maximum voltage value: Lithium battery (12.2 V) | B02 gel battery (14.2 V) | B03 open battery (14.6 V)

Print charging voltage: 13.7 V (default, adjustable)

Discharge cut-off voltage: 10.7 V (default, adjustable)

Discharge recovery voltage: 12.6 V (default, adjustable)

Standby current: 10mA

USB output: 5V/2A MAX

Packaglist:

1 x 100A Charge Controller

1 x User Mannual


60A 12V/
24V MTTP Charge Controller
Specification
Item Type: MTTP 60A Solar Charge Controller
Material: ABS 
Rated voltage: 12V/24V 
Rated current: 60A 
Maximum PV voltage: 50V 
Maximum PV input power: 600W (12 V) 600W (24 V) 
Dual USB ports: Charge two devices at the same time using the dual USB port function. 
LCD Display: Use the LCD display to monitor the charging status of your device. 
MPPT Technology: MPPT technology ensures efficient charging of the device. 
Automatic discharge: Automatic discharge function ensures safe and efficient discharge of the device. 
Solar charge controller MPPT 60A: LCD display 12V 24V automatic dual USB solar charge/discharge controller 

Features
1. Industrial main chip, 16AD sampling accuracy, accurate real-time display of temperature, charging current, discharging current, power generation at a glance 
2. Automatic focus MPPT tracking charging, high charging efficiency, uninterrupted detection during charging, two-way focus tracking. 
3. Complete three-phase charging management, effective protection of the battery, more durable battery 
4.Large LCD display, adjustable charging and discharging parameters.UITra wide charging and discharging adjustable, as long as you know the characteristics of the battery pack, the corresponding charging parameters can be charged to the battery. When the output is off, you can adjust the time, more convenient. (Market without point adjustment) 
5. Bidirectional MOS tube non-return circuit, high-power charging method, ultra-low heat. 
6. Built-in overheating, overcurrent short circuit, open circuit protection, reverse connection protection, fault elimination controller automatically repair without damage. Device 
7. R5.0 solar charging DC plug, R5. 0 DC lamp output DC plug, easy connection 

Notes
1: This controller is automatically adapted for 12V/24V. When installing for the first time, please make sure that the battery's controller has enough voltage tage 
2: In order to avoid the voltage drop caused by the lead wire is too long, the controller should be installed as close as possible to the battery position, which will affect the normal voltage judgment 
3: The controller can be used for lead-acid batteries and lithium batteries. If lithium batteries are to be charged, the charging parameters need to be set after connecting them to the mains. For more information, please refer to the documentation 
4: The controller can only use photovoltaic panels as a charging source, do not use DC or other power sources as a charging source. 
5: The controller heats up during operation. Install the controller on a flat, level surface with good ventilation 

Packaginclude: 
1 x Solar panel battery charge controller 
1 x User manual

  • Current Output: 100 A or Greater
  • System Configuration: Off-Grid
  • Maximum Input Power: 1000W (12V), 2000W (24V), 3000W (36V), 4000W (48V)
  • Power Source: Solar
  • Color: Black
  • Wattage: 4000-4499 W
  • Current Rating: 100A
  • MPN: Does Not Apply
  • Material: Plastic+Metal
  • Brand: KEPEAK
  • Current Type: AC/DC
  • Type: Thermal Controller
  • Support Battery: Lithium Battery & Lead Acid Battery
  • Working Temperature: -25℃~55℃
  • Voltage: 12V/24V/36V/48V
  • Model: Solar System Controller
  • Features: LCD Display, Portable, USB Port, Dual USB Charging Ports, 7 Operation Modes
  • Charging Mode: MPPT (Maximum Power Point Tracking)
  • Resistance Properties: Dustproof
  • Application: Agriculture/Farming, Aquaculture, Automotive, Back-up Power, Camping/Hiking, Commercial, Electronics, Home/Garden, Irrigation, Marine, Municipal, Pool, Recreational Vehicle (RV), Shed
  • Protection Properties: Overcurrent Protection, Overload Protection, Overvoltage Protection, Short Circuit Protection, Automatic Power-Off Protection, Overheat Protection

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

Oops!

Sorry, it looks like some products are not available in selected quantity.

OK

Subscribe To Our Newsletter

Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.