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KAVU Original Rope Sling Pack with Adjustable Rope Shoulder Strap, Pine Cones

Brand: KAVU
(4.6) 89 reviews
  • Durable and Vibrant Fabric: Made with a high-quality 600D polyester that is both water-resistant and durable, this sling pack is designed to withstand daily wear and tear while keeping your belongings protected from the elements
  • Adjustable Rope Shoulder Strap: The adjustable rope shoulder strap and side release buckle allow you to comfortably carry the bag on your shoulder, cross-body, or in your hand
  • Multiple Compartments: The KAVU Rope Sling Pack features two vertical zip compartments, making it easy to organize and access your belongings. It also has two key or cell phone pockets for added convenience
  • Padded Back and Embroidery: The padded back of the bag is not only comfortable to wear, but it also features KAVU embroidery, adding a touch of style and personality to your accessory
  • Compact and Travel-Friendly Design: With dimensions of 20” x 11” x 5” and a cross-body strap length of 22" to 44", this sling pack is the perfect size for daily use, weekend trips, or outdoor adventures
Brand: KAVU
Size: One Size
Color: Pine Cones
Manufacturer: KAVU-Outdoors
Part Number: 944-648-
Model: 944
Material Type: Polyester
Product Dimensions: 15.0 x 11.0 x 4.0 inches; 13.44 ounces
Isin: IK0T8ZUWH3GZ

$82.13

  • Free shipping in US
  • Shipping: $6.5 Standard Shipping (5-10 Business Days)
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KAVU Original Rope Sling Pack with Adjustable Rope Shoulder Strap, Pine Cones

KAVU Original Rope Sling Pack with Adjustable Rope Shoulder Strap, Pine Cones

$82.13

KAVU Rope Sling - Compact Lightweight Crossbody Bag

KAVU Rope Sling

KAVU Rope Sling - Compact Lightweight Crossbody Bag

KAVU Rope Sling

KAVU Rope Sling - Compact Lightweight Crossbody Bag

Product Dimensions Bag Dimensions: 20 inches x 11 inches x 5 inches (10L or 610 cubic inches). Outside upper flap pocket dimensions: 5.5 inches x 3.5 inches. Outside lower zip pocket dimensions: 7 inches x 4 inches.
Cellphone Pocket Size 7 inches x 4 inches. Compatible with iPhone X, Samsung Galaxy S20, and Google Pixel 5.
Material Made from strong, lightweight 100% 11 oz. 600D polyester.
Cross Body Rope Strap Length 22 inches - 44 inches. For added length, checkout our compatible Strap Extension.
Product Dimensions Bag Dimensions: 20 inches x 11 inches x 5 inches (10L or 610 cubic inches). Outside upper flap pocket dimensions: 5.5 inches x 3.5 inches. Outside lower zip pocket dimensions: 7 inches x 4 inches.
Cellphone Pocket Size 7 inches x 4 inches. Compatible with iPhone X, Samsung Galaxy S20, and Google Pixel 5.
Material Made from strong, lightweight 100% 11 oz. 600D polyester.
Cross Body Rope Strap Length 22 inches - 44 inches. For added length, checkout our compatible Strap Extension.
Product Dimensions Bag Dimensions: 20 inches x 11 inches x 5 inches (10L or 610 cubic inches). Outside upper flap pocket dimensions: 5.5 inches x 3.5 inches. Outside lower zip pocket dimensions: 7 inches x 4 inches.
Cellphone Pocket Size 7 inches x 4 inches. Compatible with iPhone X, Samsung Galaxy S20, and Google Pixel 5.
Material Made from strong, lightweight 100% 11 oz. 600D polyester.
Cross Body Rope Strap Length 22 inches - 44 inches. For added length, checkout our compatible Strap Extension.
Product Dimensions Bag Dimensions: 20 inches x 11 inches x 5 inches (10L or 610 cubic inches). Outside upper flap pocket dimensions: 5.5 inches x 3.5 inches. Outside lower zip pocket dimensions: 7 inches x 4 inches.
Cellphone Pocket Size 7 inches x 4 inches. Compatible with iPhone X, Samsung Galaxy S20, and Google Pixel 5.
Material Made from strong, lightweight 100% 11 oz. 600D polyester.
Cross Body Rope Strap Length 22 inches - 44 inches. For added length, checkout our compatible Strap Extension.
Product Dimensions Bag Dimensions: 20 inches x 11 inches x 5 inches (10L or 610 cubic inches). Outside upper flap pocket dimensions: 5.5 inches x 3.5 inches. Outside lower zip pocket dimensions: 7 inches x 4 inches.
Cellphone Pocket Size 7 inches x 4 inches. Compatible with iPhone X, Samsung Galaxy S20, and Google Pixel 5.
Material Made from strong, lightweight 100% 11 oz. 600D polyester.
Cross Body Rope Strap Length 22 inches - 44 inches. For added length, checkout our compatible Strap Extension.
Product Dimensions Bag Dimensions: 20 inches x 11 inches x 5 inches (10L or 610 cubic inches). Outside upper flap pocket dimensions: 5.5 inches x 3.5 inches. Outside lower zip pocket dimensions: 7 inches x 4 inches. Product Dimensions Product Dimensions Bag Dimensions: 20 inches x 11 inches x 5 inches (10L or 610 cubic inches). Outside upper flap pocket dimensions: 5.5 inches x 3.5 inches. Outside lower zip pocket dimensions: 7 inches x 4 inches. Bag Dimensions: 20 inches x 11 inches x 5 inches (10L or 610 cubic inches). Outside upper flap pocket dimensions: 5.5 inches x 3.5 inches. Outside lower zip pocket dimensions: 7 inches x 4 inches. Cellphone Pocket Size 7 inches x 4 inches. Compatible with iPhone X, Samsung Galaxy S20, and Google Pixel 5. Cellphone Pocket Size Cellphone Pocket Size 7 inches x 4 inches. Compatible with iPhone X, Samsung Galaxy S20, and Google Pixel 5. 7 inches x 4 inches. Compatible with iPhone X, Samsung Galaxy S20, and Google Pixel 5. Material Made from strong, lightweight 100% 11 oz. 600D polyester. Material Material Made from strong, lightweight 100% 11 oz. 600D polyester. Made from strong, lightweight 100% 11 oz. 600D polyester. Cross Body Rope Strap Length 22 inches - 44 inches. For added length, checkout our compatible Strap Extension. Cross Body Rope Strap Length Cross Body Rope Strap Length 22 inches - 44 inches. For added length, checkout our compatible Strap Extension. 22 inches - 44 inches. For added length, checkout our compatible Strap Extension.

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

On the heels of the Rope Bag's smash success our design crew created this beauty by using a Rope Bag blueprint reinforced with a durable and vibrant 600D poly fabric with water resistance. Some love the patina of a well-worn canvas Rope Bag. Others can't resist the travel friendly properties of a water resistant poly Rope Sling. But we can all rest assured that there is a KAVU bag for everyone.

Sling pack with adjustable rope shoulder strap and side release buckle, elastic webbing keeper at strap end, two vertical zip compartments, two key or cell phone pockets, padded back with KAVU embroidery

What Does KAVU Mean? Klear Above Visibility Unlimited! KAVU is when the sun is out and there isn't a cloud in the sky - It's The Perfect Day! Our Seattle-based team of Full-On-Fun Fanatics brings that limitless, good time vibe into everything we do. Make today a KAVU DAY!

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

On the heels of the Rope Bag's smash success our design crew created this beauty by using a Rope Bag blueprint reinforced with a durable and vibrant 600D poly fabric with water resistance. Some love the patina of a well-worn canvas Rope Bag. Others can't resist the travel friendly properties of a water resistant poly Rope Sling. But we can all rest assured that there is a KAVU bag for everyone.

Sling pack with adjustable rope shoulder strap and side release buckle, elastic webbing keeper at strap end, two vertical zip compartments, two key or cell phone pockets, padded back with KAVU embroidery

What Does KAVU Mean? Klear Above Visibility Unlimited! KAVU is when the sun is out and there isn't a cloud in the sky - It's The Perfect Day! Our Seattle-based team of Full-On-Fun Fanatics brings that limitless, good time vibe into everything we do. Make today a KAVU DAY!

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

On the heels of the Rope Bag's smash success our design crew created this beauty by using a Rope Bag blueprint reinforced with a durable and vibrant 600D poly fabric with water resistance. Some love the patina of a well-worn canvas Rope Bag. Others can't resist the travel friendly properties of a water resistant poly Rope Sling. But we can all rest assured that there is a KAVU bag for everyone.

Sling pack with adjustable rope shoulder strap and side release buckle, elastic webbing keeper at strap end, two vertical zip compartments, two key or cell phone pockets, padded back with KAVU embroidery

What Does KAVU Mean? Klear Above Visibility Unlimited! KAVU is when the sun is out and there isn't a cloud in the sky - It's The Perfect Day! Our Seattle-based team of Full-On-Fun Fanatics brings that limitless, good time vibe into everything we do. Make today a KAVU DAY!

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

On the heels of the Rope Bag's smash success our design crew created this beauty by using a Rope Bag blueprint reinforced with a durable and vibrant 600D poly fabric with water resistance. Some love the patina of a well-worn canvas Rope Bag. Others can't resist the travel friendly properties of a water resistant poly Rope Sling. But we can all rest assured that there is a KAVU bag for everyone.

Sling pack with adjustable rope shoulder strap and side release buckle, elastic webbing keeper at strap end, two vertical zip compartments, two key or cell phone pockets, padded back with KAVU embroidery

What Does KAVU Mean? Klear Above Visibility Unlimited! KAVU is when the sun is out and there isn't a cloud in the sky - It's The Perfect Day! Our Seattle-based team of Full-On-Fun Fanatics brings that limitless, good time vibe into everything we do. Make today a KAVU DAY!

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

KAVU Rope Sling

On the heels of the Rope Bag's smash success our design crew created this beauty by using a Rope Bag blueprint reinforced with a durable and vibrant 600D poly fabric with water resistance. Some love the patina of a well-worn canvas Rope Bag. Others can't resist the travel friendly properties of a water resistant poly Rope Sling. But we can all rest assured that there is a KAVU bag for everyone.

Sling pack with adjustable rope shoulder strap and side release buckle, elastic webbing keeper at strap end, two vertical zip compartments, two key or cell phone pockets, padded back with KAVU embroidery

What Does KAVU Mean? Klear Above Visibility Unlimited! KAVU is when the sun is out and there isn't a cloud in the sky - It's The Perfect Day! Our Seattle-based team of Full-On-Fun Fanatics brings that limitless, good time vibe into everything we do. Make today a KAVU DAY!

On the heels of the Rope Bag's smash success our design crew created this beauty by using a Rope Bag blueprint reinforced with a durable and vibrant 600D poly fabric with water resistance. Some love the patina of a well-worn canvas Rope Bag. Others can't resist the travel friendly properties of a water resistant poly Rope Sling. But we can all rest assured that there is a KAVU bag for everyone.

On the heels of the Rope Bag's smash success our design crew created this beauty by using a Rope Bag blueprint reinforced with a durable and vibrant 600D poly fabric with water resistance. Some love the patina of a well-worn canvas Rope Bag. Others can't resist the travel friendly properties of a water resistant poly Rope Sling. But we can all rest assured that there is a KAVU bag for everyone.

On the heels of the Rope Bag's smash success our design crew created this beauty by using a Rope Bag blueprint reinforced with a durable and vibrant 600D poly fabric with water resistance. Some love the patina of a well-worn canvas Rope Bag. Others can't resist the travel friendly properties of a water resistant poly Rope Sling. But we can all rest assured that there is a KAVU bag for everyone.

Sling pack with adjustable rope shoulder strap and side release buckle, elastic webbing keeper at strap end, two vertical zip compartments, two key or cell phone pockets, padded back with KAVU embroidery

Sling pack with adjustable rope shoulder strap and side release buckle, elastic webbing keeper at strap end, two vertical zip compartments, two key or cell phone pockets, padded back with KAVU embroidery

Sling pack with adjustable rope shoulder strap and side release buckle, elastic webbing keeper at strap end, two vertical zip compartments, two key or cell phone pockets, padded back with KAVU embroidery

What Does KAVU Mean? Klear Above Visibility Unlimited! KAVU is when the sun is out and there isn't a cloud in the sky - It's The Perfect Day! Our Seattle-based team of Full-On-Fun Fanatics brings that limitless, good time vibe into everything we do. Make today a KAVU DAY!

What Does KAVU Mean? Klear Above Visibility Unlimited! KAVU is when the sun is out and there isn't a cloud in the sky - It's The Perfect Day! Our Seattle-based team of Full-On-Fun Fanatics brings that limitless, good time vibe into everything we do. Make today a KAVU DAY!

What Does KAVU Mean? Klear Above Visibility Unlimited! KAVU is when the sun is out and there isn't a cloud in the sky - It's The Perfect Day! Our Seattle-based team of Full-On-Fun Fanatics brings that limitless, good time vibe into everything we do. Make today a KAVU DAY!

F23 backround


F23 backround


F23 backround


F23 backround
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
Dimensions 20" x 11" 20" x 11" 20" x 11" 19" x 11" 14" x 7.75" 20" x 11"
Materials COTTON CANVAS 600D POLYESTER NYLON TASLAN COTTON CANVAS/POLYESTER BLEND NYLON TASLAN 12OZ POLYESTER
Rope Strap Length 22" - 44" 22" - 44" 22" - 44" 22" - 42" 22" - 44" 22" - 44"
Interior Zip Pockets
Cellphone Zip Pocket Size: 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5"
Adventure Expert Approved
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
Dimensions 20" x 11" 20" x 11" 20" x 11" 19" x 11" 14" x 7.75" 20" x 11"
Materials COTTON CANVAS 600D POLYESTER NYLON TASLAN COTTON CANVAS/POLYESTER BLEND NYLON TASLAN 12OZ POLYESTER
Rope Strap Length 22" - 44" 22" - 44" 22" - 44" 22" - 42" 22" - 44" 22" - 44"
Interior Zip Pockets
Cellphone Zip Pocket Size: 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5"
Adventure Expert Approved
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
Dimensions 20" x 11" 20" x 11" 20" x 11" 19" x 11" 14" x 7.75" 20" x 11"
Materials COTTON CANVAS 600D POLYESTER NYLON TASLAN COTTON CANVAS/POLYESTER BLEND NYLON TASLAN 12OZ POLYESTER
Rope Strap Length 22" - 44" 22" - 44" 22" - 44" 22" - 42" 22" - 44" 22" - 44"
Interior Zip Pockets
Cellphone Zip Pocket Size: 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5"
Adventure Expert Approved
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
Dimensions 20" x 11" 20" x 11" 20" x 11" 19" x 11" 14" x 7.75" 20" x 11"
Materials COTTON CANVAS 600D POLYESTER NYLON TASLAN COTTON CANVAS/POLYESTER BLEND NYLON TASLAN 12OZ POLYESTER
Rope Strap Length 22" - 44" 22" - 44" 22" - 44" 22" - 42" 22" - 44" 22" - 44"
Interior Zip Pockets
Cellphone Zip Pocket Size: 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5"
Adventure Expert Approved
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff
Dimensions 20" x 11" 20" x 11" 20" x 11" 19" x 11" 14" x 7.75" 20" x 11"
Materials COTTON CANVAS 600D POLYESTER NYLON TASLAN COTTON CANVAS/POLYESTER BLEND NYLON TASLAN 12OZ POLYESTER
Rope Strap Length 22" - 44" 22" - 44" 22" - 44" 22" - 42" 22" - 44" 22" - 44"
Interior Zip Pockets
Cellphone Zip Pocket Size: 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5"
Adventure Expert Approved
KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff Dimensions 20" x 11" 20" x 11" 20" x 11" 19" x 11" 14" x 7.75" 20" x 11" Materials COTTON CANVAS 600D POLYESTER NYLON TASLAN COTTON CANVAS/POLYESTER BLEND NYLON TASLAN 12OZ POLYESTER Rope Strap Length 22" - 44" 22" - 44" 22" - 44" 22" - 42" 22" - 44" 22" - 44" Interior Zip Pockets Cellphone Zip Pocket Size: 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" Adventure Expert Approved KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff KAVU Rope Bag KAVU Rope Bag KAVU Rope Sling KAVU Rope Sling KAVU Rope Sack KAVU Rope Sack KAVU Paxton Pack KAVU Paxton Pack KAVU Yoho Sling KAVU Yoho Sling KAVU Rope Puff KAVU Rope Puff KAVU Rope Bag KAVU Rope Sling KAVU Rope Sack KAVU Paxton Pack KAVU Yoho Sling KAVU Rope Puff KAVU Rope Bag KAVU Rope Bag KAVU Rope Sling KAVU Rope Sling KAVU Rope Sack KAVU Rope Sack KAVU Paxton Pack KAVU Paxton Pack KAVU Yoho Sling KAVU Yoho Sling KAVU Rope Puff KAVU Rope Puff Dimensions 20" x 11" 20" x 11" 20" x 11" 19" x 11" 14" x 7.75" 20" x 11" Dimensions Dimensions 20" x 11" 20" x 11" 20" x 11" 20" x 11" 20" x 11" 20" x 11" 19" x 11" 19" x 11" 14" x 7.75" 14" x 7.75" 20" x 11" 20" x 11" Materials COTTON CANVAS 600D POLYESTER NYLON TASLAN COTTON CANVAS/POLYESTER BLEND NYLON TASLAN 12OZ POLYESTER Materials Materials COTTON CANVAS COTTON CANVAS 600D POLYESTER 600D POLYESTER NYLON TASLAN NYLON TASLAN COTTON CANVAS/POLYESTER BLEND COTTON CANVAS/POLYESTER BLEND NYLON TASLAN NYLON TASLAN 12OZ POLYESTER 12OZ POLYESTER Rope Strap Length 22" - 44" 22" - 44" 22" - 44" 22" - 42" 22" - 44" 22" - 44" Rope Strap Length Rope Strap Length 22" - 44" 22" - 44" 22" - 44" 22" - 44" 22" - 44" 22" - 44" 22" - 42" 22" - 42" 22" - 44" 22" - 44" 22" - 44" 22" - 44" Interior Zip Pockets Interior Zip Pockets Interior Zip Pockets Cellphone Zip Pocket Size: 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" Cellphone Zip Pocket Size: Cellphone Zip Pocket Size: 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" 6.5" x 3.5" Adventure Expert Approved Adventure Expert Approved Adventure Expert Approved

KAVU Rope Sling - Compact Lightweight Crossbody Bag

KAVU Rope SlingKAVU Rope Sling
F23 backroundF23 backround

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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