JURA For Jura Nespresso Coffee Machine Repair Screwdriver Tool Kit Oval head Torx bit
$96.02
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Arrives
This listing is for a driver and shop quality bits that will open all the special screws used in most Jura, Jura Capresso, Delonghi, Nespresso, Starbucks Verismo, Magimix, Franke, Siemens, Krups and AEG machines. The set consists of:
The kit contains all the three Torx sizes that are commonly used in these machines. The Torx bit are hardened tool steel and made in Germany by Wiha. The stainless steel oval head bit will fit the proprietary oval head security screws in the following machines:
- Jura-Capresso: E5, E8, E9, E10, E25, E30, E40, E45, E50, E55, E60, E65, E70, E74, E75, E80, E85, ENA3, ENA4, ENA5, ENA7, ENA9, ENA Micro Easy, ENA Micro 1, ENA Micro5, ENA Micro 9, F5, F50, F60, F70, F90, F7, F8, F9, XF50, XF70, S50, S55, S70, S75, S85, S90, S95, S7, S8, S9, C5, C9, J5, J6, J9, Z5, Z6, Z7, Z9, X5, X7, X9, X30, X70, X90, X95, XS90, GIGA-Series,Ultra, Cappuccinatore, M30, Scala, Scala Vario, Evolution, 201, 300, 401, 500, 601, 801, 2000, 3000, 4000, 5000, 6000
- Capresso: C1000, C1300, C1500, C2000, C3000
- AEG Cafamosa: CF 80, CF 81, CF 85, CF 90, CF95, CF 100, CF 120, CF 200, CF 300, CF 400, CF 500
- Krups: Orchestro, Siciliana, Toscana, and all Nespresso machines. Please beware that the tool does not fit the 5.8x4.8mm oval head bolts found in Krups drip coffee makers!
- Franke: Saphira
- Starbucks: Verismo
- Delonghi and other Nespresso makes not mentioned above: This bit fits the oval head screws in all Nespresso machines that use capsules. That said, beware that there are a few select Nespresso models that use Torx "security" screws with a pin in the center. This tool kit includes such bits. NOTE! If your Nespresso machine has star shaped screws with a tiny pin in the center you need a different tool. this is the right kit for you.
The tool fits oval head bolts with a head size of approximately 3.9x3.3mm. It's worth noting that the head size varies slightly between espresso maker production batches and models. Because of this we deliberately manufacture our tool to have a very tight fit to the head in order to increase the chances that even the most rusted bolt can be opened without risking rounding the head of the bolt or damaging the tool, which can happen if the tool fits too loose on the head or in other words if it has too much play.
In short, it will fit all Jura-machines and all Nespresso Machines that use Capsules (Pods). We don't know of any Jura machine that it does not fit. As for other brands, please check list above or contact us.
Traditionally the screws are obvious and appear as black "rivets". However, on many of the more recent models Jura has hidden the screws which makes it less obvious how to disassemble the machines. You may find this additional info helpful:
J-series, Z-series, and X5: There are two hidden security screws behind the Jura logo in the back. Turn the logo an eight of a turn clockwise (Z-series/X5) or counter-clockwise (J-series) to release it and you will find the screws.
ENA-series: These machines are secured with a locking mechanism. There is a security screw behind the Jura logo in the back. Turn the logo to counter-clockwise release it and you will find the screw. Remove the screw and then push the gray plate upwards to release the locking mechanism in the back. Likewise, there's another oval head screw in the front that will be visible when you pull out the tray. The locking mechanism in the front needs to be pulled down (in contrast to the one in the rear that moves upwards).
Note: The oval-head bit included with this driver is made from magnetic stainless steel, meaning it will stay firmly put in the driver and not fall out. (Most other stainless steel tools, including our original, are not magnetic and will simply not stay put in a magnetic driver. They require a bit driver with friction hold, which is not be easy to come by). One of the reviews below may lead you to believe that the bits included with this driver are magnetized. This is not the case. The bits are magnetic, but not magnetized. However, that said, the bit driver magnet is strong, so in practice there is some magnetism that indeed helps keep the screws in place as the reviewer say
Jura Oval Head Tool - How to Open Jura Coffee Machine
The Oval Head Key is required to open Jura Capresso-Impressa coffee machines. The tool is specifically designed to remove the black Oval Head Screws used to fasten the exterior housing of the coffee machine. The placement and quantity of Oval Head Screws varies per model. T15 and T10 Screw Drivers may be required, as well.
Model Line: Model: Model Number:
Jura Impressa A-Line: A1 - A5 - A7 - A9 15148 - 13781 - 15125 - 15151
Jura Capresso-Impressa C-Line: C5 - C9 - C50 - C55 - C60 - C65 - C70 - C90 13531 - 13422 - 13452 - 13681 - 13739 - 15006 - 15068
Jura D-Line: D4 - D6 - D600 15215 - 15216 - 15199
Jura E-Line: E4 - E6 - E6(NAC) - E8 - E8(NAA) 15466 - 15560 - 15070 - 15450 - 15109 - 15341 - 15271 - 15270 - 15400 - 15422 - 15097 - 15109
Jura Capresso-Impressa E-Line: E5 - E8 - E9 - E10 - E20 - E25 - E30 - E40 - E45 - E50 - E55 - E60 - E65 - E70 - E74 - E75 - E80 - E85 13187 - 13204
Jura Capresso ENA Line: ENA 3 - ENA 4 - ENA 4 PEP - ENA 5 - ENA 7 - ENA 8 - ENA 9 - ENA Micro Easy - ENA Micro 1 - ENA Micro 5 - ENA Micro 8 - ENA Micro 9 - ENA Micro 90 13466 - 13421 - 15374 - 15351 - 13382 - 13500 - 15281 - 15282 - 15283 - 15284 - 13572 - 13626 - 15029 - 13625 - 15116
Jura GIGA-Line: GIGA 5 - GIGA 6 - GIGA 10 - GIGA W3 - GIGA X3 - GIGA X7 - GIGA X8 - GIGA X9 13623 – 15274 - 15527 - 15089 - 13624
Jura Capresso-Impressa F-Line: F5 - F7 - F7 Aroma - F8 Aroma - F8 - F9 - F50 - F55 - F70 - F90 - XF50 - XF70 13185 - 13412 - 13709 - 13345 - 13413 - 15025 - 13171 - 13188 - 13684 - 15005 - 15065 - 13273
Jura Capresso-Impressa J-Line: J5 - J6 - J6TFT - J7 - J8 - J9 - J9.2 - J9.3 - J9.4 - J80 - J85 - J90 - J95 - XJ5 - XJ9 13333 - 15150 - 13548 - 13592 - 13673 - 15075 - 15076 - 13637
Jura Capresso-Impressa S-Line: S7 Avantgarde - S7 - S8 - S8TFT - S9 - S9 Avantgarde - S9 One Touch - S50 - S55 - S70 - S75 - S85 - S90 - S95 13289 - 13179 - 13180 - 13936 - 15212 - 15358 - 15210 - 13215 - 13423 - 13674
Jura WE-Line: WE6 - WE8 15343 - 15145
Jura Capresso-Impressa X-Line: X5 - X6 - X7 - X8 - X9 - X30 - X70 - X90 - X95 - XS9 - XS90 - XS95 - XS90 One Touch - XS95 One Touch 13118 - 13372 - 15177 - 12952 - 13318 - 13429
Jura Capresso-Impressa Z-Line: Z5 - Z6 - Z6 P.E.P. - Z7 - Z8 - Z9 - Z10 13214 - 13339 - 13418 - 13299 - 15093 - 13549 - 13752 - 15361 - 15488 - 15438
100% satisfaction guaranteed! If you're not happy we will refund your money!
Shipping: In most cases your item will be shipped the same day if payment is received by noon eastern time (12 PM EST, 16:00 GMT Monday-Saturday). Items paid after this cutoff time may be shipped the next business day.
International customers: Please note that the default shipping is by First Class Mail (Economy Mail). The US Postal Service does not guarantee timely delivery for this mail class, and although most shipments arrive within 7~14 days (14~21 to Italy), on some occasions it has taken up to 30 days for international First Class Mail shipments to reach their destination.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
This listing is for a driver and shop quality bits that will open all the special screws used in most Jura, Jura Capresso, Delonghi, Nespresso, Starbucks Verismo, Magimix, Franke, Siemens, Krups and AEG machines. The set consists of:
The kit contains all the three Torx sizes that are commonly used in these machines. The Torx bit are hardened tool steel and made in Germany by Wiha. The stainless steel oval head bit will fit the proprietary oval head security screws in the following machines:
- Jura-Capresso: E5, E8, E9, E10, E25, E30, E40, E45, E50, E55, E60, E65, E70, E74, E75, E80, E85, ENA3, ENA4, ENA5, ENA7, ENA9, ENA Micro Easy, ENA Micro 1, ENA Micro5, ENA Micro 9, F5, F50, F60, F70, F90, F7, F8, F9, XF50, XF70, S50, S55, S70, S75, S85, S90, S95, S7, S8, S9, C5, C9, J5, J6, J9, Z5, Z6, Z7, Z9, X5, X7, X9, X30, X70, X90, X95, XS90, GIGA-Series,Ultra, Cappuccinatore, M30, Scala, Scala Vario, Evolution, 201, 300, 401, 500, 601, 801, 2000, 3000, 4000, 5000, 6000
- Capresso: C1000, C1300, C1500, C2000, C3000
- AEG Cafamosa: CF 80, CF 81, CF 85, CF 90, CF95, CF 100, CF 120, CF 200, CF 300, CF 400, CF 500
- Krups: Orchestro, Siciliana, Toscana, and all Nespresso machines. Please beware that the tool does not fit the 5.8x4.8mm oval head bolts found in Krups drip coffee makers!
- Franke: Saphira
- Starbucks: Verismo
- Delonghi and other Nespresso makes not mentioned above: This bit fits the oval head screws in all Nespresso machines that use capsules. That said, beware that there are a few select Nespresso models that use Torx "security" screws with a pin in the center. This tool kit includes such bits. NOTE! If your Nespresso machine has star shaped screws with a tiny pin in the center you need a different tool. this is the right kit for you.
The tool fits oval head bolts with a head size of approximately 3.9x3.3mm. It's worth noting that the head size varies slightly between espresso maker production batches and models. Because of this we deliberately manufacture our tool to have a very tight fit to the head in order to increase the chances that even the most rusted bolt can be opened without risking rounding the head of the bolt or damaging the tool, which can happen if the tool fits too loose on the head or in other words if it has too much play.
In short, it will fit all Jura-machines and all Nespresso Machines that use Capsules (Pods). We don't know of any Jura machine that it does not fit. As for other brands, please check list above or contact us.
Traditionally the screws are obvious and appear as black "rivets". However, on many of the more recent models Jura has hidden the screws which makes it less obvious how to disassemble the machines. You may find this additional info helpful:
J-series, Z-series, and X5: There are two hidden security screws behind the Jura logo in the back. Turn the logo an eight of a turn clockwise (Z-series/X5) or counter-clockwise (J-series) to release it and you will find the screws.
ENA-series: These machines are secured with a locking mechanism. There is a security screw behind the Jura logo in the back. Turn the logo to counter-clockwise release it and you will find the screw. Remove the screw and then push the gray plate upwards to release the locking mechanism in the back. Likewise, there's another oval head screw in the front that will be visible when you pull out the tray. The locking mechanism in the front needs to be pulled down (in contrast to the one in the rear that moves upwards).
Note: The oval-head bit included with this driver is made from magnetic stainless steel, meaning it will stay firmly put in the driver and not fall out. (Most other stainless steel tools, including our original, are not magnetic and will simply not stay put in a magnetic driver. They require a bit driver with friction hold, which is not be easy to come by). One of the reviews below may lead you to believe that the bits included with this driver are magnetized. This is not the case. The bits are magnetic, but not magnetized. However, that said, the bit driver magnet is strong, so in practice there is some magnetism that indeed helps keep the screws in place as the reviewer say
Jura Oval Head Tool - How to Open Jura Coffee Machine
The Oval Head Key is required to open Jura Capresso-Impressa coffee machines. The tool is specifically designed to remove the black Oval Head Screws used to fasten the exterior housing of the coffee machine. The placement and quantity of Oval Head Screws varies per model. T15 and T10 Screw Drivers may be required, as well.
Model Line: Model: Model Number:
Jura Impressa A-Line: A1 - A5 - A7 - A9 15148 - 13781 - 15125 - 15151
Jura Capresso-Impressa C-Line: C5 - C9 - C50 - C55 - C60 - C65 - C70 - C90 13531 - 13422 - 13452 - 13681 - 13739 - 15006 - 15068
Jura D-Line: D4 - D6 - D600 15215 - 15216 - 15199
Jura E-Line: E4 - E6 - E6(NAC) - E8 - E8(NAA) 15466 - 15560 - 15070 - 15450 - 15109 - 15341 - 15271 - 15270 - 15400 - 15422 - 15097 - 15109
Jura Capresso-Impressa E-Line: E5 - E8 - E9 - E10 - E20 - E25 - E30 - E40 - E45 - E50 - E55 - E60 - E65 - E70 - E74 - E75 - E80 - E85 13187 - 13204
Jura Capresso ENA Line: ENA 3 - ENA 4 - ENA 4 PEP - ENA 5 - ENA 7 - ENA 8 - ENA 9 - ENA Micro Easy - ENA Micro 1 - ENA Micro 5 - ENA Micro 8 - ENA Micro 9 - ENA Micro 90 13466 - 13421 - 15374 - 15351 - 13382 - 13500 - 15281 - 15282 - 15283 - 15284 - 13572 - 13626 - 15029 - 13625 - 15116
Jura GIGA-Line: GIGA 5 - GIGA 6 - GIGA 10 - GIGA W3 - GIGA X3 - GIGA X7 - GIGA X8 - GIGA X9 13623 – 15274 - 15527 - 15089 - 13624
Jura Capresso-Impressa F-Line: F5 - F7 - F7 Aroma - F8 Aroma - F8 - F9 - F50 - F55 - F70 - F90 - XF50 - XF70 13185 - 13412 - 13709 - 13345 - 13413 - 15025 - 13171 - 13188 - 13684 - 15005 - 15065 - 13273
Jura Capresso-Impressa J-Line: J5 - J6 - J6TFT - J7 - J8 - J9 - J9.2 - J9.3 - J9.4 - J80 - J85 - J90 - J95 - XJ5 - XJ9 13333 - 15150 - 13548 - 13592 - 13673 - 15075 - 15076 - 13637
Jura Capresso-Impressa S-Line: S7 Avantgarde - S7 - S8 - S8TFT - S9 - S9 Avantgarde - S9 One Touch - S50 - S55 - S70 - S75 - S85 - S90 - S95 13289 - 13179 - 13180 - 13936 - 15212 - 15358 - 15210 - 13215 - 13423 - 13674
Jura WE-Line: WE6 - WE8 15343 - 15145
Jura Capresso-Impressa X-Line: X5 - X6 - X7 - X8 - X9 - X30 - X70 - X90 - X95 - XS9 - XS90 - XS95 - XS90 One Touch - XS95 One Touch 13118 - 13372 - 15177 - 12952 - 13318 - 13429
Jura Capresso-Impressa Z-Line: Z5 - Z6 - Z6 P.E.P. - Z7 - Z8 - Z9 - Z10 13214 - 13339 - 13418 - 13299 - 15093 - 13549 - 13752 - 15361 - 15488 - 15438
100% satisfaction guaranteed! If you're not happy we will refund your money!
Shipping: In most cases your item will be shipped the same day if payment is received by noon eastern time (12 PM EST, 16:00 GMT Monday-Saturday). Items paid after this cutoff time may be shipped the next business day.
International customers: Please note that the default shipping is by First Class Mail (Economy Mail). The US Postal Service does not guarantee timely delivery for this mail class, and although most shipments arrive within 7~14 days (14~21 to Italy), on some occasions it has taken up to 30 days for international First Class Mail shipments to reach their destination.
This listing is for a driver and shop quality bits that will open all the special screws used in most Jura, Jura Capresso, Delonghi, Nespresso, Starbucks Verismo, Magimix, Franke, Siemens, Krups and AEG machines. The set consists of:
The kit contains all the three Torx sizes that are commonly used in these machines. The Torx bit are hardened tool steel and made in Germany by Wiha. The stainless steel oval head bit will fit the proprietary oval head security screws in the following machines:
- Jura-Capresso: E5, E8, E9, E10, E25, E30, E40, E45, E50, E55, E60, E65, E70, E74, E75, E80, E85, ENA3, ENA4, ENA5, ENA7, ENA9, ENA Micro Easy, ENA Micro 1, ENA Micro5, ENA Micro 9, F5, F50, F60, F70, F90, F7, F8, F9, XF50, XF70, S50, S55, S70, S75, S85, S90, S95, S7, S8, S9, C5, C9, J5, J6, J9, Z5, Z6, Z7, Z9, X5, X7, X9, X30, X70, X90, X95, XS90, GIGA-Series,Ultra, Cappuccinatore, M30, Scala, Scala Vario, Evolution, 201, 300, 401, 500, 601, 801, 2000, 3000, 4000, 5000, 6000
- Capresso: C1000, C1300, C1500, C2000, C3000
- AEG Cafamosa: CF 80, CF 81, CF 85, CF 90, CF95, CF 100, CF 120, CF 200, CF 300, CF 400, CF 500
- Krups: Orchestro, Siciliana, Toscana, and all Nespresso machines. Please beware that the tool does not fit the 5.8x4.8mm oval head bolts found in Krups drip coffee makers!
- Franke: Saphira
- Starbucks: Verismo
- Delonghi and other Nespresso makes not mentioned above: This bit fits the oval head screws in all Nespresso machines that use capsules. That said, beware that there are a few select Nespresso models that use Torx "security" screws with a pin in the center. This tool kit includes such bits. NOTE! If your Nespresso machine has star shaped screws with a tiny pin in the center you need a different tool. this is the right kit for you.
The tool fits oval head bolts with a head size of approximately 3.9x3.3mm. It's worth noting that the head size varies slightly between espresso maker production batches and models. Because of this we deliberately manufacture our tool to have a very tight fit to the head in order to increase the chances that even the most rusted bolt can be opened without risking rounding the head of the bolt or damaging the tool, which can happen if the tool fits too loose on the head or in other words if it has too much play.
In short, it will fit all Jura-machines and all Nespresso Machines that use Capsules (Pods). We don't know of any Jura machine that it does not fit. As for other brands, please check list above or contact us.
Traditionally the screws are obvious and appear as black "rivets". However, on many of the more recent models Jura has hidden the screws which makes it less obvious how to disassemble the machines. You may find this additional info helpful:
J-series, Z-series, and X5: There are two hidden security screws behind the Jura logo in the back. Turn the logo an eight of a turn clockwise (Z-series/X5) or counter-clockwise (J-series) to release it and you will find the screws.
ENA-series: These machines are secured with a locking mechanism. There is a security screw behind the Jura logo in the back. Turn the logo to counter-clockwise release it and you will find the screw. Remove the screw and then push the gray plate upwards to release the locking mechanism in the back. Likewise, there's another oval head screw in the front that will be visible when you pull out the tray. The locking mechanism in the front needs to be pulled down (in contrast to the one in the rear that moves upwards).
Note: The oval-head bit included with this driver is made from magnetic stainless steel, meaning it will stay firmly put in the driver and not fall out. (Most other stainless steel tools, including our original, are not magnetic and will simply not stay put in a magnetic driver. They require a bit driver with friction hold, which is not be easy to come by). One of the reviews below may lead you to believe that the bits included with this driver are magnetized. This is not the case. The bits are magnetic, but not magnetized. However, that said, the bit driver magnet is strong, so in practice there is some magnetism that indeed helps keep the screws in place as the reviewer say
Jura Oval Head Tool - How to Open Jura Coffee Machine
The Oval Head Key is required to open Jura Capresso-Impressa coffee machines. The tool is specifically designed to remove the black Oval Head Screws used to fasten the exterior housing of the coffee machine. The placement and quantity of Oval Head Screws varies per model. T15 and T10 Screw Drivers may be required, as well.
Model Line: Model: Model Number:
Jura Impressa A-Line: A1 - A5 - A7 - A9 15148 - 13781 - 15125 - 15151
Jura Capresso-Impressa C-Line: C5 - C9 - C50 - C55 - C60 - C65 - C70 - C90 13531 - 13422 - 13452 - 13681 - 13739 - 15006 - 15068
Jura D-Line: D4 - D6 - D600 15215 - 15216 - 15199
Jura E-Line: E4 - E6 - E6(NAC) - E8 - E8(NAA) 15466 - 15560 - 15070 - 15450 - 15109 - 15341 - 15271 - 15270 - 15400 - 15422 - 15097 - 15109
Jura Capresso-Impressa E-Line: E5 - E8 - E9 - E10 - E20 - E25 - E30 - E40 - E45 - E50 - E55 - E60 - E65 - E70 - E74 - E75 - E80 - E85 13187 - 13204
Jura Capresso ENA Line: ENA 3 - ENA 4 - ENA 4 PEP - ENA 5 - ENA 7 - ENA 8 - ENA 9 - ENA Micro Easy - ENA Micro 1 - ENA Micro 5 - ENA Micro 8 - ENA Micro 9 - ENA Micro 90 13466 - 13421 - 15374 - 15351 - 13382 - 13500 - 15281 - 15282 - 15283 - 15284 - 13572 - 13626 - 15029 - 13625 - 15116
Jura GIGA-Line: GIGA 5 - GIGA 6 - GIGA 10 - GIGA W3 - GIGA X3 - GIGA X7 - GIGA X8 - GIGA X9 13623 – 15274 - 15527 - 15089 - 13624
Jura Capresso-Impressa F-Line: F5 - F7 - F7 Aroma - F8 Aroma - F8 - F9 - F50 - F55 - F70 - F90 - XF50 - XF70 13185 - 13412 - 13709 - 13345 - 13413 - 15025 - 13171 - 13188 - 13684 - 15005 - 15065 - 13273
Jura Capresso-Impressa J-Line: J5 - J6 - J6TFT - J7 - J8 - J9 - J9.2 - J9.3 - J9.4 - J80 - J85 - J90 - J95 - XJ5 - XJ9 13333 - 15150 - 13548 - 13592 - 13673 - 15075 - 15076 - 13637
Jura Capresso-Impressa S-Line: S7 Avantgarde - S7 - S8 - S8TFT - S9 - S9 Avantgarde - S9 One Touch - S50 - S55 - S70 - S75 - S85 - S90 - S95 13289 - 13179 - 13180 - 13936 - 15212 - 15358 - 15210 - 13215 - 13423 - 13674
Jura WE-Line: WE6 - WE8 15343 - 15145
Jura Capresso-Impressa X-Line: X5 - X6 - X7 - X8 - X9 - X30 - X70 - X90 - X95 - XS9 - XS90 - XS95 - XS90 One Touch - XS95 One Touch 13118 - 13372 - 15177 - 12952 - 13318 - 13429
Jura Capresso-Impressa Z-Line: Z5 - Z6 - Z6 P.E.P. - Z7 - Z8 - Z9 - Z10 13214 - 13339 - 13418 - 13299 - 15093 - 13549 - 13752 - 15361 - 15488 - 15438
100% satisfaction guaranteed! If you're not happy we will refund your money!
Shipping: In most cases your item will be shipped the same day if payment is received by noon eastern time (12 PM EST, 16:00 GMT Monday-Saturday). Items paid after this cutoff time may be shipped the next business day.
International customers: Please note that the default shipping is by First Class Mail (Economy Mail). The US Postal Service does not guarantee timely delivery for this mail class, and although most shipments arrive within 7~14 days (14~21 to Italy), on some occasions it has taken up to 30 days for international First Class Mail shipments to reach their destination.
- Type: screwdriver kit
- Power Source: nn
- Capacity: n
- Item Height: n
- Number in Pack: 1
- Item Depth: n
- Country/Region of Manufacture: China
- Suitable For: Cappuccino Machine, Capsule Coffee Machine, Coffee Grinder, Espresso Machine, Espresso Maker, Filter Coffee Machine
- Item Width: n
- Item Weight: n
- UPC: 0743724375831
- Compatible Brand: For Keuring, For Espro, For De'Longhi
- Brand: JURA
- Color: Multicolor
- MPN: OHK416SSW
- Material: Stainless Steel
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- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
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We currently ship to addresses within the United States only.
Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
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We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
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Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Email: support@ibspot.com
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
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- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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