JKMAX Mattress Topper Cal King - Pillow Top Mattress Topper Pad Extra Thick Cover with Deep Pocket - Mattress Topper for Back Pain - 3D Snow Down Alternative Plush Mattress Topper (Cal King,Grey)
JKMAX Mattress Topper Cal King - Pillow Top Mattress Topper Pad Extra Thick Cover with Deep Pocket - Mattress Topper for Back Pain - 3D Snow Down Alternative Plush Mattress Topper (Cal King,Grey)
JKMAX Mattress Topper Cal King - Pillow Top Mattress Topper Pad Extra Thick Cover with Deep Pocket - Mattress Topper for Back Pain - 3D Snow Down Alternative Plush Mattress Topper (Cal King,Grey)
- Extra Thick and Comfty: The cal king mattress topper is filled with (50%3D+50%6D) snow, increasing the volume, providing extreme support and softness; The extra height and three-dimensional box seam design further increase the thickness and comfort
- Breathable and Skin-Friendly: The cooling mattress topper is filled with 100% more breathable natural polyester fiber, which can adjust the temperature and humidity and the surface is made of 900g flannel fabric, which can provide a comfortable touch
- Deep Pocket and No-Slip: This firm mattress topper has a deep pocket of 8-21 inches, which can adapt to the different thickness of bed in the travel and college and can prevent sliding and protect mattress topper from dust and stains
- Machine Washable: You could try to wash the breathable mattress topper in cold water in the washing machine; Please lay the bed topper flat in the sun to dry and fluffy; The mattress topper can be cleaned regularly to extend the life and maintain hygiene
- Patience for Fluffiness: The plush mattress topper is compressed and transported in vacuum packaging and needs 24-48h to fluff it up; You can choose to leave the product flat in the sun for 24-48h, or dry the product at a low temperature for 20 minutes
- 100% Customer Satisfaction: The pillow top mattress cover are Oeko-Tex 100 certified and do not contain any harmful chemicals and could be used in guest bedroom and hotel; If you find that any defects, we will provide you with after-sales service
| Brand: | JKMAX |
|---|---|
| Size: | California King |
| Color: | Grey |
| Manufacturer: | JKMAX |
| Part Number: | Z5LB398 |
| Material Type: | Polyester |
| Isin: | IUAWO0CIQFYB |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
- ABOUT JKMAX
Our JKMAX brand have many years of efforts, determined to become one of the leading representatives of home textile enterprises.We use high-quality manufacturing materials, high-quality supply chain management, only to make more perfect, more in line with customer psychological expectations of softest mattress pad, electric blankets and other products, so that our customers can have a peace of mind at night.
- Color and Size
The extra firm mattress topper has two colors of white and grey, each color is divided into 10 sizes.They are Twin(39*75inches),Twin XL(39*80inches),Full(54*75inches),Full XL(54*80inches),Short Queen(60*75inches),Queen(60*80inches),Super Queen(66*80inches),RV king(72*80inches),King(78*80inches),Cal King(72*84inches).
- Personalized Design
This pillow top mattress topper features vibrant red and blue stripes on the top, making it an accessory that can be used as a highlight in room decor. At the same time, this cool and practical mattress topper, loved by all ages, is perfect as a gift for relatives and friends during the major holidays, they will love it.
- Worry-Free Warranty
If you find any defects such as inability to expand and poor heat dissipation during the use of the product, please contact us in time.At the same time, during the cleaning process, do not put the pillow top mattress and hard objects together to clean, so as not to tear the softest bed topper.
- Note
This cooling bed topper is transported in vacuum packaging.Please put it flat for 24-48 hours or dry it in the washing machine for 20 minutes at low temperature before use.Knead it well and then use it.At the same time, the down mattress topper may have a slight odor when it is just unsealed, and it can be dispersed by placing it in a ventilated place for a while.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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