Instant Light Coals– Incense Coal Disks – Coal Tablets – Charcoal Disks – 100 Coals – 33 mm Quick Light Briquettes – Slow Burn/Low Smoke
Instant Light Coals– Incense Coal Disks – Coal Tablets – Charcoal Disks – 100 Coals – 33 mm Quick Light Briquettes – Slow Burn/Low Smoke
Instant Light Coals– Incense Coal Disks – Coal Tablets – Charcoal Disks – 100 Coals – 33 mm Quick Light Briquettes – Slow Burn/Low Smoke
- OUR NEWEST PRODUCT: If you enjoy a nice and aromatic treatment or you simply love burning resin incense, we have a must-have accessory that will help you turn your ritual into a real relaxation oasis; our charcoals can be found in religious institutions, homes, and Spas across the world.
- To experience the best flavors, you must use the best coals. Most of the time users like to use instant light coals for their convenience and good quality that results.
- HOW TO USE THE COALS: Using our coals is very easy. You just need to bring out the coals from the packaging. You can use 2 – 3 coals per session. You do not need a blow torch for these coals as they will catch fire instantly. You just need a lighter or a match box. Light the coals and they will quickly catch fire in no time at all. In a few seconds, you will get burning hot coals.
- Now you can place your coals on the pre-arranged bowl. You can now start having the experience of the best flavors. The process is easy and relaxing as compared to burning the coals over the stove. The charcoal should cover 60% percent of the bowl.
- FOR THE BEST EXPERIENCE: Make sure you have holes underneath the area you have placed coals on. Do not pile up coals on each other it can also burn your flavor. Make sure to burn the next coals on a side rather than your bowl.
- CUSTOMER SATISFACTION: We are confident that you will be impressed with the quality of the amazing resin incense burners. Our customers are our number 1 priority, which is why we ensure premium support and 30-day money-back guarantee for a risk-free purchase.
| Brand: | Sunlight Charcoal |
|---|---|
| Size: | 33mm |
| Manufacturer: | 7 Stars Wholesale LLC |
| Part Number: | XYBK188 |
| Material Type: | Resin |
| Flavor: | Natural Wood |
| Product Dimensions: | 6.89 x 5.71 x 2.8 inches; 1.72 pounds |
| Isin: | IFDBQKBDF6M4 |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Why use our coals: -No smell or unwanted odor. -Easy and fast to light, which means you can carry your pipe anywhere. -Cheap in cost and best in quality. -Constant flame for at least 45 minutes. -Perfect for every kind of pipe regardless of the flavors. -Natural made coals. -Steady temperature. -Made from firewood. -Free from unwanted chemicals. SATISFACTION GUARANTEED: Here at Sunlight Charcoal, we take great pride in our wide selection of top-quality products, offered at amazing deals. All of our flavors are tried and tested before hitting the market. Providing high standard customer service, we guarantee you’ll absolutely love each of our products! We value customer feedback and are always trying to improve our product. Reach out to us at sunlightusa@gmail.com
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
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- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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