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ILLIYOON Cica Trouble Clear Mist 200ml Set (+30ml) - ILLIYOON Cica Trouble Clear Mist 200ml Set (+30ml)

Brand: ILLIYOON

Product Overview

How to use

After showering in the morning and evening, spray an appropriate amount evenly onto troubled areas and pat lightly for better absorption.

More Info

ILLIYOON MD Cica Clear Mist
The design has been changed.
The contents and volume are the same as the previous
product. Depending on stock, both the new and
old versions may be shipped together.
Previous
Product
New Product
[Olive Young Exclusive]
No.1* Trouble Mist Special Set
Trouble Mist 200ml
+ 30ml Handy Mini Size
*Based on Olive Young Body Care Category Real-time Sales Ranking as of 10:30 AM, April 29, 2024
Olive Young No.1*
Trouble (blemishes)
Just launched, but already...
Body Care
No.1 in Sales Ranking!
"ILLIYOON Cica Trouble Mist"
1) Troubles such as sebum and dead skin cells 2) Human application test results
by P&K Skin Clinical Research Center Co., Ltd./2024.01.25~02.22/30 subjects
Before use
After 1 week
After 4 weeks
Before use
After 1 week
After 4 weeks
Worry-ending item!
OLIVE YOUNG
Health+
Home O-Talk Ranking Magazine
Sales Ranking
Brand Ranking
OLIVE YOUNG
Suitable for
acne-prone
skin
Perfume
Hair Care
Body Care
Updated 15 minutes ago
29% 17,000 KRW
*As of 10:30 AM, April 29, 2024
Olive Young Body Care Category
Based on real-time sales ranking
#Back Confidence Mist
Key Points
1) Concerns: dead skin cells, sebum, roughness, blemishes 2)
Traces: pigmentation and discoloration
Do you have these concerns?
"Vacation or wedding photoshoot
next week—wish my blemishes¹⁾
would clear up quickly..."
"Constantly dealing with blemishes¹⁾.
My skin feels so dry and itchy."
"I'm concerned about uneven
skin texture and dark
pigmentation."
1) Concerns: dryness, sebum, dead skin cells, rough skin texture
Human application test completed!
In just 7 days Body
trouble¹⁾ improvement
1)
22.3% reduction in dead skin cells
immediately after use²⁾
Before use
Immediately after use
*Photo corresponds to TOP 17; individual results may vary.
34.3% reduction in sebum
after 7 days²⁾
(Sebum amount)
Gender
1) Troubles such as dead skin cells, sebum, roughness, and blemishes 2)
Traces such as pigmentation marks
Brightening function for improved skin tone
Reduced alcohol
scent concern
[7-Day Trouble Improvement]
ILLIYOON Cica Trouble
Body Mist 200ml
[7-Day Trouble Improvement]
ILLIYOON Cica Trouble
Body Mist 200ml
Clear up trouble¹⁾
in just 7 days!
#Resets even marks²⁾
• Whitening Functionality •
Suitable for
acne-prone skin
Trouble¹⁾ relief in just 7 days
Efficacy proven by human application tests
Reduces trouble¹⁾ and marks²⁾
Today Dream Gift
A mist that's gentle on your nose!
Zero stickiness & smudging
Refreshingly light, even with daily use
Before use
After 7 days
Improvement from 1 week
of use, cares for trouble¹⁾
and marks²⁾!
Perceived improvement in uneven skin texture: 93% ³⁾
Perceived improvement in hyperpigmentation
& blemishes: 93% ³⁾
1) Troubles such as dead skin cells, sebum, roughness, and blemishes 2) Traces such as hyperpigmentation
3) P&K Skin Clinical Research Center Co., Ltd. / 2024.01.25~02.22 / 4-week human application
test on 30 subjects: Percentage of subjects showing improvement (28 out of 30 showed improvement)
Instant soothing effect for
irritated skin and trouble¹⁾
Redness relief
immediately
after use
Satisfaction
Heat sensation
relief
immediately
after use
Satisfaction
Moisture
relief after
use
Satisfaction
1) Troubles such as redness and heat sensation
2) Temporary redness caused by external irritation
3) Satisfaction survey results after use with 30 adults
4) Meaning of cooling efficacy
For body skin thicker than the face
Body skin care more than twice as
thick as the face Shouldn't the formula
be different from the start?
Amorepacific's first
Suitable for
acne-prone
skin
Body non-comedogenic test completed
Tested directly on acne-prone body
skin The formula has a low risk of
clogging pores, allowing for effective
body trouble care!
Whitening functional mist!
Niacinamide 2.0%
Excellent for improving
body skin tone
1) Test institution: P&K Skin Clinical Research Center / Test period: 2024.01.25~2024.02.22
/ Test subjects: 30 men and women aged 20-39 / Test area: back / Test method: Instrumentalmeasurement
and dermatologist visual assessment / Results may vary
2) Troubles such as dryness, sebum, dead skin cells, and rough skin texture
Whitening functional cosmetics
Reduces pigmentation & blemishes!
Smoothly from dead
skin cells to skin
texture
Removal of old dead
skin cells
Zinc chloride
Sebum relief
Skin texture
improvement
This does not affect the quality or safety
of the product, so you can use it with confidence.
Due to the nature of the Cica Trouble Mist
contents, some ingredients may clump together
depending on the storage environment.
Because it's a mist you spray every day,
Worry less about alcohol smell
With a refreshing lime and mint scent
Trouble Escape ILLIYOON Special Prescription
Cica Calming Complex™
Double Trouble Soothing
Trouble Soothing
Soothing & Sebum Control
Cica Allantoin
Troubles such as dead skin cells, sebum, and rough skin texture
Cica Allantoin, Zinc Chloride, Salicylic Acid Complex Ingredients
Zinc Chloride
Because it's sensitive troubled skin
Even gentler and milder!
Passed 5 Safety Tests
Passed German Derma Test
Passed 24-hour Patch Test at German Derma
Test Institute
Passed Primary Skin Irritation Test
Passed 24-hour Patch Test for Sensitive Skin
Passed Body
Non-Comedogenic Test
Passed Dermatological Test
Completed Human Skin Patch Application Test
Passed Allergy Test
Strict Ingredient Selection
Free from 9 specific ingredients
Animal-derived ingredients, mineral oil, silicone oil,
synthetic colorants, polyacrylamide, imidazolidinyl
urea, triethanolamine, PEG, talc
100% vegan formula
Officially certified by the Korea Agency of Vegan
Certification and Services
Troubles such as dead skin cells, sebum, and rough skin texture
※ Due to the nature of the ingredients, the color of the contents may
darken depending on storage conditions, but this does not affect use. ※
Perfect solution for body troubles!
Comfortable nose
Stickiness test completed!
Fast absorption after application & zero stickiness
formula Can be used daily without any burden~
Easy application with
360° even mist spray
360° mist sprays evenly from any angle for
easy and quick care of your face, back, and
even hard-to-reach areas like your buttocks
Upright Spray
Inverted Spray
Easy Usage Tips
Spray 2-3 times on troubled back
and shoulders, then pat with your
hands to help absorption.
#Deungjagam Mist
Gentle even on acne-prone skin
Exfoliating Peeling Scrub
#Recommended for
Scrub Beginners
Improvement in just 7 days
Back Acne Body Wash
#Back Acne Cleansing
Technology
1) Troubles such as dryness, sebum, dead skin cells, rough
skin texture 2) Traces such as pigmentation
Troubles such as dead skin cells, sebum, and rough
skin texture
Products that work well together
Highly recommended as a
trouble-clearing solution
Resets even the traces
Trouble Instant Relief Mist
Brand: ILLIYOON
Brand Origin: South Korea
Isin: IJRL5R60HJFC

$64.89

$64.92
0% off
  • Free shipping in US
  • $14.50 extended delivery from South Korea
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ILLIYOON Cica Trouble Clear Mist 200ml Set (+30ml) - ILLIYOON Cica Trouble Clear Mist 200ml Set (+30ml)

ILLIYOON Cica Trouble Clear Mist 200ml Set (+30ml) - ILLIYOON Cica Trouble Cl...

$64.89 $64.92 (0% off)

Product Overview

How to use

After showering in the morning and evening, spray an appropriate amount evenly onto troubled areas and pat lightly for better absorption.

More Info

ILLIYOON MD Cica Clear Mist
The design has been changed.
The contents and volume are the same as the previous
product. Depending on stock, both the new and
old versions may be shipped together.
Previous
Product
New Product
[Olive Young Exclusive]
No.1* Trouble Mist Special Set
Trouble Mist 200ml
+ 30ml Handy Mini Size
*Based on Olive Young Body Care Category Real-time Sales Ranking as of 10:30 AM, April 29, 2024
Olive Young No.1*
Trouble (blemishes)
Just launched, but already...
Body Care
No.1 in Sales Ranking!
"ILLIYOON Cica Trouble Mist"
1) Troubles such as sebum and dead skin cells 2) Human application test results
by P&K Skin Clinical Research Center Co., Ltd./2024.01.25~02.22/30 subjects
Before use
After 1 week
After 4 weeks
Before use
After 1 week
After 4 weeks
Worry-ending item!
OLIVE YOUNG
Health+
Home O-Talk Ranking Magazine
Sales Ranking
Brand Ranking
OLIVE YOUNG
Suitable for
acne-prone
skin
Perfume
Hair Care
Body Care
Updated 15 minutes ago
29% 17,000 KRW
*As of 10:30 AM, April 29, 2024
Olive Young Body Care Category
Based on real-time sales ranking
#Back Confidence Mist
Key Points
1) Concerns: dead skin cells, sebum, roughness, blemishes 2)
Traces: pigmentation and discoloration
Do you have these concerns?
"Vacation or wedding photoshoot
next week—wish my blemishes¹⁾
would clear up quickly..."
"Constantly dealing with blemishes¹⁾.
My skin feels so dry and itchy."
"I'm concerned about uneven
skin texture and dark
pigmentation."
1) Concerns: dryness, sebum, dead skin cells, rough skin texture
Human application test completed!
In just 7 days Body
trouble¹⁾ improvement
1)
22.3% reduction in dead skin cells
immediately after use²⁾
Before use
Immediately after use
*Photo corresponds to TOP 17; individual results may vary.
34.3% reduction in sebum
after 7 days²⁾
(Sebum amount)
Gender
1) Troubles such as dead skin cells, sebum, roughness, and blemishes 2)
Traces such as pigmentation marks
Brightening function for improved skin tone
Reduced alcohol
scent concern
[7-Day Trouble Improvement]
ILLIYOON Cica Trouble
Body Mist 200ml
[7-Day Trouble Improvement]
ILLIYOON Cica Trouble
Body Mist 200ml
Clear up trouble¹⁾
in just 7 days!
#Resets even marks²⁾
• Whitening Functionality •
Suitable for
acne-prone skin
Trouble¹⁾ relief in just 7 days
Efficacy proven by human application tests
Reduces trouble¹⁾ and marks²⁾
Today Dream Gift
A mist that's gentle on your nose!
Zero stickiness & smudging
Refreshingly light, even with daily use
Before use
After 7 days
Improvement from 1 week
of use, cares for trouble¹⁾
and marks²⁾!
Perceived improvement in uneven skin texture: 93% ³⁾
Perceived improvement in hyperpigmentation
& blemishes: 93% ³⁾
1) Troubles such as dead skin cells, sebum, roughness, and blemishes 2) Traces such as hyperpigmentation
3) P&K Skin Clinical Research Center Co., Ltd. / 2024.01.25~02.22 / 4-week human application
test on 30 subjects: Percentage of subjects showing improvement (28 out of 30 showed improvement)
Instant soothing effect for
irritated skin and trouble¹⁾
Redness relief
immediately
after use
Satisfaction
Heat sensation
relief
immediately
after use
Satisfaction
Moisture
relief after
use
Satisfaction
1) Troubles such as redness and heat sensation
2) Temporary redness caused by external irritation
3) Satisfaction survey results after use with 30 adults
4) Meaning of cooling efficacy
For body skin thicker than the face
Body skin care more than twice as
thick as the face Shouldn't the formula
be different from the start?
Amorepacific's first
Suitable for
acne-prone
skin
Body non-comedogenic test completed
Tested directly on acne-prone body
skin The formula has a low risk of
clogging pores, allowing for effective
body trouble care!
Whitening functional mist!
Niacinamide 2.0%
Excellent for improving
body skin tone
1) Test institution: P&K Skin Clinical Research Center / Test period: 2024.01.25~2024.02.22
/ Test subjects: 30 men and women aged 20-39 / Test area: back / Test method: Instrumentalmeasurement
and dermatologist visual assessment / Results may vary
2) Troubles such as dryness, sebum, dead skin cells, and rough skin texture
Whitening functional cosmetics
Reduces pigmentation & blemishes!
Smoothly from dead
skin cells to skin
texture
Removal of old dead
skin cells
Zinc chloride
Sebum relief
Skin texture
improvement
This does not affect the quality or safety
of the product, so you can use it with confidence.
Due to the nature of the Cica Trouble Mist
contents, some ingredients may clump together
depending on the storage environment.
Because it's a mist you spray every day,
Worry less about alcohol smell
With a refreshing lime and mint scent
Trouble Escape ILLIYOON Special Prescription
Cica Calming Complex™
Double Trouble Soothing
Trouble Soothing
Soothing & Sebum Control
Cica Allantoin
Troubles such as dead skin cells, sebum, and rough skin texture
Cica Allantoin, Zinc Chloride, Salicylic Acid Complex Ingredients
Zinc Chloride
Because it's sensitive troubled skin
Even gentler and milder!
Passed 5 Safety Tests
Passed German Derma Test
Passed 24-hour Patch Test at German Derma
Test Institute
Passed Primary Skin Irritation Test
Passed 24-hour Patch Test for Sensitive Skin
Passed Body
Non-Comedogenic Test
Passed Dermatological Test
Completed Human Skin Patch Application Test
Passed Allergy Test
Strict Ingredient Selection
Free from 9 specific ingredients
Animal-derived ingredients, mineral oil, silicone oil,
synthetic colorants, polyacrylamide, imidazolidinyl
urea, triethanolamine, PEG, talc
100% vegan formula
Officially certified by the Korea Agency of Vegan
Certification and Services
Troubles such as dead skin cells, sebum, and rough skin texture
※ Due to the nature of the ingredients, the color of the contents may
darken depending on storage conditions, but this does not affect use. ※
Perfect solution for body troubles!
Comfortable nose
Stickiness test completed!
Fast absorption after application & zero stickiness
formula Can be used daily without any burden~
Easy application with
360° even mist spray
360° mist sprays evenly from any angle for
easy and quick care of your face, back, and
even hard-to-reach areas like your buttocks
Upright Spray
Inverted Spray
Easy Usage Tips
Spray 2-3 times on troubled back
and shoulders, then pat with your
hands to help absorption.
#Deungjagam Mist
Gentle even on acne-prone skin
Exfoliating Peeling Scrub
#Recommended for
Scrub Beginners
Improvement in just 7 days
Back Acne Body Wash
#Back Acne Cleansing
Technology
1) Troubles such as dryness, sebum, dead skin cells, rough
skin texture 2) Traces such as pigmentation
Troubles such as dead skin cells, sebum, and rough
skin texture
Products that work well together
Highly recommended as a
trouble-clearing solution
Resets even the traces
Trouble Instant Relief Mist
Brand: ILLIYOON
Brand Origin: South Korea
Isin: IJRL5R60HJFC

How to use

After showering in the morning and evening, spray an appropriate amount evenly onto troubled areas and pat lightly for better absorption.

More Info

ILLIYOON MD Cica Clear Mist
The design has been changed.
The contents and volume are the same as the previous
product. Depending on stock, both the new and
old versions may be shipped together.
Previous
Product
New Product
[Olive Young Exclusive]
No.1* Trouble Mist Special Set
Trouble Mist 200ml
+ 30ml Handy Mini Size
*Based on Olive Young Body Care Category Real-time Sales Ranking as of 10:30 AM, April 29, 2024
Olive Young No.1*
Trouble (blemishes)
Just launched, but already...
Body Care
No.1 in Sales Ranking!
"ILLIYOON Cica Trouble Mist"
1) Troubles such as sebum and dead skin cells 2) Human application test results
by P&K Skin Clinical Research Center Co., Ltd./2024.01.25~02.22/30 subjects
Before use
After 1 week
After 4 weeks
Before use
After 1 week
After 4 weeks
Worry-ending item!
OLIVE YOUNG
Health+
Home O-Talk Ranking Magazine
Sales Ranking
Brand Ranking
OLIVE YOUNG
Suitable for
acne-prone
skin
Perfume
Hair Care
Body Care
Updated 15 minutes ago
29% 17,000 KRW
*As of 10:30 AM, April 29, 2024
Olive Young Body Care Category
Based on real-time sales ranking
#Back Confidence Mist
Key Points
1) Concerns: dead skin cells, sebum, roughness, blemishes 2)
Traces: pigmentation and discoloration
Do you have these concerns?
"Vacation or wedding photoshoot
next week—wish my blemishes¹⁾
would clear up quickly..."
"Constantly dealing with blemishes¹⁾.
My skin feels so dry and itchy."
"I'm concerned about uneven
skin texture and dark
pigmentation."
1) Concerns: dryness, sebum, dead skin cells, rough skin texture
Human application test completed!
In just 7 days Body
trouble¹⁾ improvement
1)
22.3% reduction in dead skin cells
immediately after use²⁾
Before use
Immediately after use
*Photo corresponds to TOP 17; individual results may vary.
34.3% reduction in sebum
after 7 days²⁾
(Sebum amount)
Gender
1) Troubles such as dead skin cells, sebum, roughness, and blemishes 2)
Traces such as pigmentation marks
Brightening function for improved skin tone
Reduced alcohol
scent concern
[7-Day Trouble Improvement]
ILLIYOON Cica Trouble
Body Mist 200ml
[7-Day Trouble Improvement]
ILLIYOON Cica Trouble
Body Mist 200ml
Clear up trouble¹⁾
in just 7 days!
#Resets even marks²⁾
• Whitening Functionality •
Suitable for
acne-prone skin
Trouble¹⁾ relief in just 7 days
Efficacy proven by human application tests
Reduces trouble¹⁾ and marks²⁾
Today Dream Gift
A mist that's gentle on your nose!
Zero stickiness & smudging
Refreshingly light, even with daily use
Before use
After 7 days
Improvement from 1 week
of use, cares for trouble¹⁾
and marks²⁾!
Perceived improvement in uneven skin texture: 93% ³⁾
Perceived improvement in hyperpigmentation
& blemishes: 93% ³⁾
1) Troubles such as dead skin cells, sebum, roughness, and blemishes 2) Traces such as hyperpigmentation
3) P&K Skin Clinical Research Center Co., Ltd. / 2024.01.25~02.22 / 4-week human application
test on 30 subjects: Percentage of subjects showing improvement (28 out of 30 showed improvement)
Instant soothing effect for
irritated skin and trouble¹⁾
Redness relief
immediately
after use
Satisfaction
Heat sensation
relief
immediately
after use
Satisfaction
Moisture
relief after
use
Satisfaction
1) Troubles such as redness and heat sensation
2) Temporary redness caused by external irritation
3) Satisfaction survey results after use with 30 adults
4) Meaning of cooling efficacy
For body skin thicker than the face
Body skin care more than twice as
thick as the face Shouldn't the formula
be different from the start?
Amorepacific's first
Suitable for
acne-prone
skin
Body non-comedogenic test completed
Tested directly on acne-prone body
skin The formula has a low risk of
clogging pores, allowing for effective
body trouble care!
Whitening functional mist!
Niacinamide 2.0%
Excellent for improving
body skin tone
1) Test institution: P&K Skin Clinical Research Center / Test period: 2024.01.25~2024.02.22
/ Test subjects: 30 men and women aged 20-39 / Test area: back / Test method: Instrumentalmeasurement
and dermatologist visual assessment / Results may vary
2) Troubles such as dryness, sebum, dead skin cells, and rough skin texture
Whitening functional cosmetics
Reduces pigmentation & blemishes!
Smoothly from dead
skin cells to skin
texture
Removal of old dead
skin cells
Zinc chloride
Sebum relief
Skin texture
improvement
This does not affect the quality or safety
of the product, so you can use it with confidence.
Due to the nature of the Cica Trouble Mist
contents, some ingredients may clump together
depending on the storage environment.
Because it's a mist you spray every day,
Worry less about alcohol smell
With a refreshing lime and mint scent
Trouble Escape ILLIYOON Special Prescription
Cica Calming Complex™
Double Trouble Soothing
Trouble Soothing
Soothing & Sebum Control
Cica Allantoin
Troubles such as dead skin cells, sebum, and rough skin texture
Cica Allantoin, Zinc Chloride, Salicylic Acid Complex Ingredients
Zinc Chloride
Because it's sensitive troubled skin
Even gentler and milder!
Passed 5 Safety Tests
Passed German Derma Test
Passed 24-hour Patch Test at German Derma
Test Institute
Passed Primary Skin Irritation Test
Passed 24-hour Patch Test for Sensitive Skin
Passed Body
Non-Comedogenic Test
Passed Dermatological Test
Completed Human Skin Patch Application Test
Passed Allergy Test
Strict Ingredient Selection
Free from 9 specific ingredients
Animal-derived ingredients, mineral oil, silicone oil,
synthetic colorants, polyacrylamide, imidazolidinyl
urea, triethanolamine, PEG, talc
100% vegan formula
Officially certified by the Korea Agency of Vegan
Certification and Services
Troubles such as dead skin cells, sebum, and rough skin texture
※ Due to the nature of the ingredients, the color of the contents may
darken depending on storage conditions, but this does not affect use. ※
Perfect solution for body troubles!
Comfortable nose
Stickiness test completed!
Fast absorption after application & zero stickiness
formula Can be used daily without any burden~
Easy application with
360° even mist spray
360° mist sprays evenly from any angle for
easy and quick care of your face, back, and
even hard-to-reach areas like your buttocks
Upright Spray
Inverted Spray
Easy Usage Tips
Spray 2-3 times on troubled back
and shoulders, then pat with your
hands to help absorption.
#Deungjagam Mist
Gentle even on acne-prone skin
Exfoliating Peeling Scrub
#Recommended for
Scrub Beginners
Improvement in just 7 days
Back Acne Body Wash
#Back Acne Cleansing
Technology
1) Troubles such as dryness, sebum, dead skin cells, rough
skin texture 2) Traces such as pigmentation
Troubles such as dead skin cells, sebum, and rough
skin texture
Products that work well together
Highly recommended as a
trouble-clearing solution
Resets even the traces
Trouble Instant Relief Mist
  • Content volume or weight: 200ml
  • Ideal for: All skin types
  • Expiration date (or expiration date after opening): 36 months from the date of manufacture / Use within 24 months after opening
  • How to Use: After showering in the morning and evening, spray an appropriate amount evenly onto troubled areas and pat lightly for better absorption.
  • Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: AMOREPACIFIC Corporation
  • Country of Manufacture: Republic of Korea
  • Ingredients: Water, Butylene Glycol, Glycerin, Niacinamide, 1,2-Hexanediol, Tromethamine, Salicylic Acid, Polyglyceryl-10 Laurate, Zinc PCA, Gluconolactone, Lactic Acid, Ziziphus Jujuba Fruit Extract, Ethylhexylglycerin, Adenosine, Fragrance, Allantoin, Panax Ginseng Root Water, Peppermint Oil, Scutellaria Baicalensis Root Extract, Betaine, Citric Acid, Glycolic Acid, Sodium Hyaluronate, Prunus Mume Fruit Extract, Ascorbic Acid, Zinc Chloride, Tocopherol
  • MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
  • Precautions when using: Stop use and consult a dermatologist if symptoms such as redness, swelling, or itching occur due to sunlight exposure or during/after use. Do not apply to broken or wounded skin. Storage: Keep out of reach of children. Avoid direct sunlight.
  • Quality Assurance Standard: Compensation for defective products will be provided in accordance with the Consumer Dispute Resolution Standards set by the Korea Fair Trade Commission.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

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We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
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Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

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We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


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We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


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Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


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For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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