Hurdia 수분기초세트 블루베리 토너 + 세럼 + 크림 + 폼클렌징 + 미니크림 2개 증정 Hydrating Basic Set Blueberry Toner + Serum + Cream + Foam Cleansing + 2 Mini Creams Gift
$97.08
-
$14.50
shipping from South Korea
Duties & customs included — no extra fees on delivery -
Arrives
HURIDIA Hydrating Basic Set
Blueberry Toner + Serum + Cream + Foam Cleansing + 2 Mini Creams Gift
Product Highlights
- Complete Skincare Routine: A full 4-step set for deep hydration and cleansing.
- Blueberry Formula: Infused with blueberry for antioxidant benefits.
- For All Skin Types: Gentle and effective for every skin type.
- Bonus Gift: Includes 2 mini creams for travel or trial.
- Korean Skincare: Manufactured in South Korea, a leader in skincare innovation.
- Long-Lasting Freshness: 36-month shelf life, 12 months after opening.
Product Specifications
| Brand | HURIDIA |
| Country of Manufacture | South Korea |
| Product Condition | New |
| Skin Type | For all skin types |
| Expiration / After Opening | 36 months from manufacture / 12 months after opening |
| Product Number | 2770950967 |
| Consumer Consultation | 080-782-9155 |
How to Use
Foam Cleanser: Lather sufficiently, massage over face, and rinse with lukewarm water.
Toner: After cleansing, apply as the first step. Gently pat to absorb.
Serum: After toner, spread evenly and pat to absorb. Can be mixed with foundation for a dewy look.
Cream: In the final step, apply as a moisture barrier to lock in hydration.
Important Precautions
Discontinue use if redness, swelling, itching, or irritation occurs and consult a specialist. Avoid use on wounded or problematic skin. Always close the cap tightly and store in a cool place away from direct sunlight and out of reach of children.
Delivery Note: Deliverable to Jeju & remote islands. Additional shipping fees may apply (3,000 won for Jeju, 5,000 won for remote islands). Estimated delivery within 3 days for standard items.
(A minimum additional shipping fee of 3,000 won may be charged for Jeju region.)
This product can be delivered to remote/island areas.
(A minimum additional shipping fee of 5,000 won may be charged for remote/island areas.)
Full Ingredients
Toner-Low Sweet Blueberry Extract, Butylene Glycol, 1,2-Hexanediol, Glycerin, Diethoxyethyl Succinate, Ammonium Acryloyldimethyltaurate/VP Copolymer, Polyglyceryl-10 Laurate, Polyglyceryl-4 Laurate, Purified Water, Caprylyl/Capryl Glucoside, Ethylhexylglycerin, Betaine, Panthenol, Caprylic/Capric Triglyceride, Coco-Caprylate/Caprate, Rockcress Extract, Common Selfheal Root Extract, Incarnata Passionflower Whole Plant Extract, Hydrogenated Lecithin, Mimosa Bark Extract, Dill Extract, Apricot Kernel Oil, Grape Seed Oil, Phytosterol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Tocopherol, Disodium EDTA, Fragrance Serum-Low Sweet Blueberry Extract, Glycerin, Butylene Glycol, Betaine, Propanediol, 1,2-Hexanediol, Purified Water, Diethoxyethyl Succinate, Panthenol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Dimethicone, Tromethamine, Polyglyceryl-10 Laurate, Polyglyceryl-4 Laurate, Caprylyl/Capryl Glucoside, Ethylhexylglycerin, Polyquaternium-51, Xanthan Gum, Caprylic/Capric Triglyceride, Shea Butter, Olive Oil, Hydrogenated Lecithin, Squalane, Coco-Caprylate/Caprate, Apricot Kernel Oil, Grape Seed Oil, Ceramide NP, Cholesterol, Phytosphingosine, Phytosterol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Rockcress Extract, Common Selfheal Root Extract, Incarnata Passionflower Whole Plant Extract, Mimosa Bark Extract, Dill Extract, Tocopherol, Disodium EDTA, Fragrance Cream-Low Sweet Blueberry Extract, Caprylic/Capric Triglyceride, Dimethicone, Butylene Glycol Dicaprylate/Dicaprate, Butylene Glycol, 1,2-Hexanediol, Glycereth-26, Glycerin, Cetearyl Alcohol, Shea Butter, Sorbitan Stearate, Purified Water, Glyceryl Stearate, PEG-100 Stearate, Cetyl Alcohol, Cetearyl Glucoside, Stearyl Alcohol, Glyceryl Caprylate, Sodium Polyacrylate, Dimethicone/Vinyl Dimethicone Crosspolymer, Carbomer, Arginine, Panthenol, Betaine, Ethylhexyl Stearate, Sucrose Cocoate, Myristyl Alcohol, Tocopherol, Glyceryl Acrylate/Acrylic Acid Copolymer, Lauryl Alcohol, Trideceth-6, Coco-Caprylate/Caprate, Glucose, Grape Seed Oil, Apricot Kernel Oil, Hydrogenated Lecithin, Boxleaf Eugenia Leaf Extract, Tomato Seed Oil, Pomegranate Seed Oil, Mango Seed Oil, Grapefruit Seed Oil, Phytosterol, Rockcress Extract, Incarnata Passionflower Whole Plant Extract, Common Selfheal Root Extract, Dill Extract, Disodium EDTA, Chlorphenesin, Mimosa Bark Extract, Fragrance Foam Cleanser-Purified Water, Ammonium Lauryl Sulfate, Cocamidopropyl Betaine, Ammonium Laureth Sulfate, PEG-150 Pentaerythrityl Tetrastearate, Sodium Chloride, Laureth-3, Sodium Sulfate, Low Sweet Blueberry Extract, Coco-Caprylate/Caprate, Glycol Distearate, Citric Acid, Apricot Kernel Oil, Grape Seed Oil, Butylene Glycol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Tocopherol, Bambusa Vulgaris Extract, Hinoki Cypress Leaf Extract, Eucalyptus Leaf Extract, Disodium EDTA, Phenoxyethanol, Sodium Benzoate, Chlorphenesin, 1,2-Hexanediol, Fragrance, Linalool, Benzyl Benzoate
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
HURIDIA Hydrating Basic Set
Blueberry Toner + Serum + Cream + Foam Cleansing + 2 Mini Creams Gift
Product Highlights
- Complete Skincare Routine: A full 4-step set for deep hydration and cleansing.
- Blueberry Formula: Infused with blueberry for antioxidant benefits.
- For All Skin Types: Gentle and effective for every skin type.
- Bonus Gift: Includes 2 mini creams for travel or trial.
- Korean Skincare: Manufactured in South Korea, a leader in skincare innovation.
- Long-Lasting Freshness: 36-month shelf life, 12 months after opening.
Product Specifications
| Brand | HURIDIA |
| Country of Manufacture | South Korea |
| Product Condition | New |
| Skin Type | For all skin types |
| Expiration / After Opening | 36 months from manufacture / 12 months after opening |
| Product Number | 2770950967 |
| Consumer Consultation | 080-782-9155 |
How to Use
Foam Cleanser: Lather sufficiently, massage over face, and rinse with lukewarm water.
Toner: After cleansing, apply as the first step. Gently pat to absorb.
Serum: After toner, spread evenly and pat to absorb. Can be mixed with foundation for a dewy look.
Cream: In the final step, apply as a moisture barrier to lock in hydration.
Important Precautions
Discontinue use if redness, swelling, itching, or irritation occurs and consult a specialist. Avoid use on wounded or problematic skin. Always close the cap tightly and store in a cool place away from direct sunlight and out of reach of children.
Delivery Note: Deliverable to Jeju & remote islands. Additional shipping fees may apply (3,000 won for Jeju, 5,000 won for remote islands). Estimated delivery within 3 days for standard items.
(A minimum additional shipping fee of 3,000 won may be charged for Jeju region.)
This product can be delivered to remote/island areas.
(A minimum additional shipping fee of 5,000 won may be charged for remote/island areas.)
Full Ingredients
Toner-Low Sweet Blueberry Extract, Butylene Glycol, 1,2-Hexanediol, Glycerin, Diethoxyethyl Succinate, Ammonium Acryloyldimethyltaurate/VP Copolymer, Polyglyceryl-10 Laurate, Polyglyceryl-4 Laurate, Purified Water, Caprylyl/Capryl Glucoside, Ethylhexylglycerin, Betaine, Panthenol, Caprylic/Capric Triglyceride, Coco-Caprylate/Caprate, Rockcress Extract, Common Selfheal Root Extract, Incarnata Passionflower Whole Plant Extract, Hydrogenated Lecithin, Mimosa Bark Extract, Dill Extract, Apricot Kernel Oil, Grape Seed Oil, Phytosterol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Tocopherol, Disodium EDTA, Fragrance Serum-Low Sweet Blueberry Extract, Glycerin, Butylene Glycol, Betaine, Propanediol, 1,2-Hexanediol, Purified Water, Diethoxyethyl Succinate, Panthenol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Dimethicone, Tromethamine, Polyglyceryl-10 Laurate, Polyglyceryl-4 Laurate, Caprylyl/Capryl Glucoside, Ethylhexylglycerin, Polyquaternium-51, Xanthan Gum, Caprylic/Capric Triglyceride, Shea Butter, Olive Oil, Hydrogenated Lecithin, Squalane, Coco-Caprylate/Caprate, Apricot Kernel Oil, Grape Seed Oil, Ceramide NP, Cholesterol, Phytosphingosine, Phytosterol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Rockcress Extract, Common Selfheal Root Extract, Incarnata Passionflower Whole Plant Extract, Mimosa Bark Extract, Dill Extract, Tocopherol, Disodium EDTA, Fragrance Cream-Low Sweet Blueberry Extract, Caprylic/Capric Triglyceride, Dimethicone, Butylene Glycol Dicaprylate/Dicaprate, Butylene Glycol, 1,2-Hexanediol, Glycereth-26, Glycerin, Cetearyl Alcohol, Shea Butter, Sorbitan Stearate, Purified Water, Glyceryl Stearate, PEG-100 Stearate, Cetyl Alcohol, Cetearyl Glucoside, Stearyl Alcohol, Glyceryl Caprylate, Sodium Polyacrylate, Dimethicone/Vinyl Dimethicone Crosspolymer, Carbomer, Arginine, Panthenol, Betaine, Ethylhexyl Stearate, Sucrose Cocoate, Myristyl Alcohol, Tocopherol, Glyceryl Acrylate/Acrylic Acid Copolymer, Lauryl Alcohol, Trideceth-6, Coco-Caprylate/Caprate, Glucose, Grape Seed Oil, Apricot Kernel Oil, Hydrogenated Lecithin, Boxleaf Eugenia Leaf Extract, Tomato Seed Oil, Pomegranate Seed Oil, Mango Seed Oil, Grapefruit Seed Oil, Phytosterol, Rockcress Extract, Incarnata Passionflower Whole Plant Extract, Common Selfheal Root Extract, Dill Extract, Disodium EDTA, Chlorphenesin, Mimosa Bark Extract, Fragrance Foam Cleanser-Purified Water, Ammonium Lauryl Sulfate, Cocamidopropyl Betaine, Ammonium Laureth Sulfate, PEG-150 Pentaerythrityl Tetrastearate, Sodium Chloride, Laureth-3, Sodium Sulfate, Low Sweet Blueberry Extract, Coco-Caprylate/Caprate, Glycol Distearate, Citric Acid, Apricot Kernel Oil, Grape Seed Oil, Butylene Glycol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Tocopherol, Bambusa Vulgaris Extract, Hinoki Cypress Leaf Extract, Eucalyptus Leaf Extract, Disodium EDTA, Phenoxyethanol, Sodium Benzoate, Chlorphenesin, 1,2-Hexanediol, Fragrance, Linalool, Benzyl Benzoate
HURIDIA Hydrating Basic Set
Blueberry Toner + Serum + Cream + Foam Cleansing + 2 Mini Creams Gift
Product Highlights
- Complete Skincare Routine: A full 4-step set for deep hydration and cleansing.
- Blueberry Formula: Infused with blueberry for antioxidant benefits.
- For All Skin Types: Gentle and effective for every skin type.
- Bonus Gift: Includes 2 mini creams for travel or trial.
- Korean Skincare: Manufactured in South Korea, a leader in skincare innovation.
- Long-Lasting Freshness: 36-month shelf life, 12 months after opening.
Product Specifications
| Brand | HURIDIA |
| Country of Manufacture | South Korea |
| Product Condition | New |
| Skin Type | For all skin types |
| Expiration / After Opening | 36 months from manufacture / 12 months after opening |
| Product Number | 2770950967 |
| Consumer Consultation | 080-782-9155 |
How to Use
Foam Cleanser: Lather sufficiently, massage over face, and rinse with lukewarm water.
Toner: After cleansing, apply as the first step. Gently pat to absorb.
Serum: After toner, spread evenly and pat to absorb. Can be mixed with foundation for a dewy look.
Cream: In the final step, apply as a moisture barrier to lock in hydration.
Important Precautions
Discontinue use if redness, swelling, itching, or irritation occurs and consult a specialist. Avoid use on wounded or problematic skin. Always close the cap tightly and store in a cool place away from direct sunlight and out of reach of children.
Delivery Note: Deliverable to Jeju & remote islands. Additional shipping fees may apply (3,000 won for Jeju, 5,000 won for remote islands). Estimated delivery within 3 days for standard items.
(A minimum additional shipping fee of 3,000 won may be charged for Jeju region.)
This product can be delivered to remote/island areas.
(A minimum additional shipping fee of 5,000 won may be charged for remote/island areas.)
Full Ingredients
Toner-Low Sweet Blueberry Extract, Butylene Glycol, 1,2-Hexanediol, Glycerin, Diethoxyethyl Succinate, Ammonium Acryloyldimethyltaurate/VP Copolymer, Polyglyceryl-10 Laurate, Polyglyceryl-4 Laurate, Purified Water, Caprylyl/Capryl Glucoside, Ethylhexylglycerin, Betaine, Panthenol, Caprylic/Capric Triglyceride, Coco-Caprylate/Caprate, Rockcress Extract, Common Selfheal Root Extract, Incarnata Passionflower Whole Plant Extract, Hydrogenated Lecithin, Mimosa Bark Extract, Dill Extract, Apricot Kernel Oil, Grape Seed Oil, Phytosterol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Tocopherol, Disodium EDTA, Fragrance Serum-Low Sweet Blueberry Extract, Glycerin, Butylene Glycol, Betaine, Propanediol, 1,2-Hexanediol, Purified Water, Diethoxyethyl Succinate, Panthenol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Dimethicone, Tromethamine, Polyglyceryl-10 Laurate, Polyglyceryl-4 Laurate, Caprylyl/Capryl Glucoside, Ethylhexylglycerin, Polyquaternium-51, Xanthan Gum, Caprylic/Capric Triglyceride, Shea Butter, Olive Oil, Hydrogenated Lecithin, Squalane, Coco-Caprylate/Caprate, Apricot Kernel Oil, Grape Seed Oil, Ceramide NP, Cholesterol, Phytosphingosine, Phytosterol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Rockcress Extract, Common Selfheal Root Extract, Incarnata Passionflower Whole Plant Extract, Mimosa Bark Extract, Dill Extract, Tocopherol, Disodium EDTA, Fragrance Cream-Low Sweet Blueberry Extract, Caprylic/Capric Triglyceride, Dimethicone, Butylene Glycol Dicaprylate/Dicaprate, Butylene Glycol, 1,2-Hexanediol, Glycereth-26, Glycerin, Cetearyl Alcohol, Shea Butter, Sorbitan Stearate, Purified Water, Glyceryl Stearate, PEG-100 Stearate, Cetyl Alcohol, Cetearyl Glucoside, Stearyl Alcohol, Glyceryl Caprylate, Sodium Polyacrylate, Dimethicone/Vinyl Dimethicone Crosspolymer, Carbomer, Arginine, Panthenol, Betaine, Ethylhexyl Stearate, Sucrose Cocoate, Myristyl Alcohol, Tocopherol, Glyceryl Acrylate/Acrylic Acid Copolymer, Lauryl Alcohol, Trideceth-6, Coco-Caprylate/Caprate, Glucose, Grape Seed Oil, Apricot Kernel Oil, Hydrogenated Lecithin, Boxleaf Eugenia Leaf Extract, Tomato Seed Oil, Pomegranate Seed Oil, Mango Seed Oil, Grapefruit Seed Oil, Phytosterol, Rockcress Extract, Incarnata Passionflower Whole Plant Extract, Common Selfheal Root Extract, Dill Extract, Disodium EDTA, Chlorphenesin, Mimosa Bark Extract, Fragrance Foam Cleanser-Purified Water, Ammonium Lauryl Sulfate, Cocamidopropyl Betaine, Ammonium Laureth Sulfate, PEG-150 Pentaerythrityl Tetrastearate, Sodium Chloride, Laureth-3, Sodium Sulfate, Low Sweet Blueberry Extract, Coco-Caprylate/Caprate, Glycol Distearate, Citric Acid, Apricot Kernel Oil, Grape Seed Oil, Butylene Glycol, Grapefruit Seed Oil, Mango Seed Oil, Pomegranate Seed Oil, Tomato Seed Oil, Tocopherol, Bambusa Vulgaris Extract, Hinoki Cypress Leaf Extract, Eucalyptus Leaf Extract, Disodium EDTA, Phenoxyethanol, Sodium Benzoate, Chlorphenesin, 1,2-Hexanediol, Fragrance, Linalool, Benzyl Benzoate
- Brand: HURIDIA
- Country of Origin: Refer to detailed description
- Country of Manufacture: South Korea
- How to Use: Toner - After cleansing, take an appropriate amount as the first step. Gently spread and apply. Lightly pat to absorb the product well./Serum - After the toner step, take an appropriate amount and spread evenly according to your skin texture. Finally, gently pat to allow it to absorb well into the skin. For a dewy makeup look, mix with foundation./Cream - In the final step of basic care, take an appropriate amount and gently absorb it into the skin as if applying a moisture barrier./Foam Cleanser - When cleansing, take an appropriate amount onto hands, lather sufficiently, then gently massage over the entire face and rinse clean with lukewarm water.
- Product Number: 2770950967
- Product Condition: New
- Taxpayer Classification: General Taxpayer + Simplified Taxpayer (Business Issuing Tax Invoices)
- Business Classification: Corporate Business
- Receipt Issuance: Possible - Credit card slips, online cash receipts
- Quality Assurance Standard: According to relevant laws and consumer dispute resolution regulations
- Product Main Specification: For all skin types
- VAT Exemption Status: Taxable product
- Precautions for Use: 1. If any of the following abnormalities occur due to cosmetic use, discontinue use. Continued use may worsen symptoms; consult a dermatologist or specialist: If redness, swelling, itching, irritation, or other abnormalities occur during use. If the applied area shows such abnormalities due to direct sunlight. 2. Avoid use on areas with wounds, eczema, dermatitis, or other skin abnormalities. 3. Storage and handling precautions: Always close the cap tightly after use. Store out of reach of infants and children. Do not store in places with high or low temperatures or in direct sunlight.
- Estimated Delivery Period After Order: Up to 3 days from order date (standard), Up to 15 days from order date (custom/made-to-order products) / Exact delivery period may vary depending on product and circumstances.
- Capacity or Weight of Contents: Not specified
- Consumer Consultation Phone Number: 080-782-9155
- Expiration Date or Period After Opening: 36 months from date of manufacture / 12 months after opening
- All Ingredients Required to be Listed/Labeled under the Cosmetics Act: Refer to detailed page
- Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller: Not specified
- For Functional Cosmetics, Input MFDS Review Status under Cosmetics Act (e.g., whitening, wrinkle improvement, UV protection): N
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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