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Hot Flow | Cascade Modern Twin TRV Chrome Thermostatic Radiator Valve (Straight & Angled) (Angled)

Brand: Hot Flow
  • The Cascade Twin Angled Thermostatic radiator valve to fit 15mm pipe, consists of a thermostatic radiator valve head, an Angled trv body and lock-shield, with 50mm pipe centers, giving you the necessary radiator accessories to control the temperature in your room quickly and easily. We also provide decorators caps and full installation instructions for further convenience.
  • Angled twin valve sets are most suited to situations where the central heating pipes emerge from the wall, and where the radiator valve feeds are at the bottom of the radiator, but narrowly spaced. We would always advise checking with the installer to see what will be most suitable for your project. Frost Protection – Decorator’s cap are used to fully isolate TRV valves, whilst a radiator is removed. These valves are not Bi-directional.
  • Angled valve sets are most suited to situations where the central heating pipes emerge from the Floor and where the radiator valve feeds are at the side of the radiator. On occasions they can be used with radiators where the pipe entry feeds are at the bottom, although we would always advise checking with the installer to see what will be most suitable for your project.
Brand: Hot Flow
Manufacturer: West Radiators
Part Number: L5M56Z7
Isin: I1POLCH2JZGG

$173.61

  • Free shipping in US
  • Shipping: $14.5 Extended Delivery (Ships from overseas warehouse, 10-15 Business Days)
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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Hot Flow | Cascade Modern Twin TRV Chrome Thermostatic Radiator Valve (Straight & Angled) (Angled)

Hot Flow | Cascade Modern Twin TRV Chrome Thermostatic Radiator Valve (Straig...

$173.61

The twin body of each Cascade Twin Radiator Valve is made up of one thermostatic radiator valve and one lock-shield. The lock-shield valve is used to balance your heating system and the thermostatic head is used to regulate the room temperature. Numbered 1 to 5 you have easy control over the room temperature, ranging from 7°C to 28°C. Additionally there is a frost protection feature, so when the control head is turned fully clockwise (off), this allows the valve to open if the temperature falls below 7°C, preventing pipes from freezing in cold weather. We also provide a decorator's cap and full installation instructions for further convenience. These valves are designed and manufactured to a high standard both mechanically and aesthetically. The valve bodies are cast from brass, with a smooth polished finish, heavier than similar designs to give a cleaner line that matches the diameter of the truncated compression nut. The head of the TRV is a sensitive liquid sensor and the cover caps on the lock-shield are brass, as opposed to plastic, so they will never break and stay looking as good as new for years and years. Whilst we always recommend all TRVs are installed on the flow, rather than the return pipework of a radiator, this thermostatic valve is designed to be bidirectional and can be installed on either the flow or return, in any orientation. All systems are now supposed to be fitted with an automatic bypass valve to comply with statutory regulation, which will deal with excessive fluid velocity and avoid radiator hammer, once set correctly. An automatic bypass valve MUST be fitted as part of any TRV installation to allow them to become bidirectional.

 

Processing Time

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  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

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  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

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Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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