HiRui Silk Sleep Mask, 100% Natural Mulberry Silk of Double-Sided & Inner-Filling, Ultra-Smooth Soft, Adjustable Strap, Blocks Light for Night Sleeping, Travel, Office Naps (Khaki)
HiRui Silk Sleep Mask, 100% Natural Mulberry Silk of Double-Sided & Inner-Filling, Ultra-Smooth Soft, Adjustable Strap, Blocks Light for Night Sleeping, Travel, Office Naps (Khaki)
HiRui Silk Sleep Mask, 100% Natural Mulberry Silk of Double-Sided & Inner-Filling, Ultra-Smooth Soft, Adjustable Strap, Blocks Light for Night Sleeping, Travel, Office Naps (Khaki)
- Double-Sided 100% Mulberry Silk: HiRui's silk sleep mask is crafted with a double-sided 100% natural mulberry silk outer layer, offering unparalleled softness and comfort. This high-quality material not only feels luxurious but is also extremely gentle on the skin, ensuring the best care for your skin.
- Inner-Filling 100% Mulberry Silk: The inner-filling is made from 100% natural mulberry silk, ensuring maximum comfort and breathability throughout the sleep process. This premium combination of double-sided silk and silk inner-filling provides unparalleled assurance for your sleep quality.
- Pressure-Free Eye Design and Perfect Fit: The specially designed mask structure ensures no pressure or tightness on the eyes throughout the sleep process, providing a natural and relaxed sleeping environment. The extended and widened design perfectly fits your facial contours, especially without putting pressure on the nose bridge. Our sleep mask also features an adjustable thin elastic band, with an adjustable range of 17 to 27 inches in circumference, and it possesses superior elasticity, comfortably fitting all head sizes and ensuring a snug fit.
- Complete Blackout, Promoting Deep Sleep: The meticulously designed blackout feature effectively blocks all kinds of light interference, whether at home, on a plane, or in the office, creating a completely dark sleeping environment for you. This helps promote deeper, more tranquil sleep, allowing you to enjoy high-quality rest anytime, anywhere.
- Silk Sleep Mask Care Instructions: Preserve the luxury and comfort of your HiRui Silk Sleep Mask by hand washing gently with cool water and a mild detergent. Avoid soaking, high temperatures, and direct sunlight. Post-wash, lay it flat on a towel to air dry away from sunlight. Do not tumble dry or iron; for wrinkles, lightly steam without direct contact. Store in a cool, dry place to ensure a serene sleep experience every night.
- Elegant Gift Box Packaging: HiRui's silk sleep mask comes in exquisite gift box packaging, making it a beautiful gift for loved ones. Whether for a birthday, holiday, or just to express your feelings, it is a perfect gift to express a desire for luxurious sleep and relaxation.
| Brand: | HiRui |
|---|---|
| Size: | 1 Count (Pack of 1) |
| Color: | Khaki |
| Manufacturer: | HiRui Tech |
| Part Number: | ZJN646K |
| Material Type: | Silk |
| Isin: | IAQSILMUYV5J |
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MONEY BACK GUARANTEE
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Care and Washing Instructions for HiRui Silk Sleep Mask:
To maintain the luxurious quality and comfort of your HiRui silk sleep mask, please follow these care and washing guidelines:
Hand Wash Preferred: Gently hand wash your silk sleep mask with cool water and a mild, silk-friendly detergent. Avoid soaking for long periods to prevent damage.
Avoid High Temperature Exposure: Do not wash with hot water or expose the silk sleep mask to direct sunlight for extended periods, as silk is a delicate natural fiber and excessive heat can cause damage.
Do Not Tumble Dry: After washing, avoid wringing out the sleep mask. Instead, lay it flat on a clean, dry towel, roll the towel gently to press out excess water, then unfold and allow the sleep mask to air dry away from direct sunlight.
Do Not Iron: To protect the delicate and integrity of the silk material, please avoid ironing your silk sleep mask. If you need to remove wrinkles, it is recommended to use a steam vertical iron, ensuring it does not directly contact the mask.
Proper Storage: Store your silk sleep mask in a cool, dry place, away from humidity or direct sunlight.
Following these care instructions will help ensure that your HiRui silk sleep mask continues to provide you with a luxurious comfort and peaceful sleep experience, night after night.
To maintain the luxurious quality and comfort of your HiRui silk sleep mask, please follow these care and washing guidelines:
Hand Wash Preferred: Gently hand wash your silk sleep mask with cool water and a mild, silk-friendly detergent. Avoid soaking for long periods to prevent damage.
Avoid High Temperature Exposure: Do not wash with hot water or expose the silk sleep mask to direct sunlight for extended periods, as silk is a delicate natural fiber and excessive heat can cause damage.
Do Not Tumble Dry: After washing, avoid wringing out the sleep mask. Instead, lay it flat on a clean, dry towel, roll the towel gently to press out excess water, then unfold and allow the sleep mask to air dry away from direct sunlight.
Do Not Iron: To protect the delicate and integrity of the silk material, please avoid ironing your silk sleep mask. If you need to remove wrinkles, it is recommended to use a steam vertical iron, ensuring it does not directly contact the mask.
Proper Storage: Store your silk sleep mask in a cool, dry place, away from humidity or direct sunlight.
Following these care instructions will help ensure that your HiRui silk sleep mask continues to provide you with a luxurious comfort and peaceful sleep experience, night after night.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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