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Hifime Hi-speed USB Isolator high speed v2 NEW 2023 version ships from USA

$186.41

  • Free US shipping
  • Arrives

The new 2023 version has been completely redesigned, and is available at a much lower price than the original version, while maintaining the same specifications.

The High-Speed isolator provides galvanic isolation between the USB host and device and protects the device from power shocks and avoid ground loops that can be very troublesome in audio. It supports USB transfer modes Low (1.5Mbps), Full (12Mbps) and Hi-speed (480Mbps). Hi-Speed 480Mbps are required by DACs that support higher than 96kHz/24bit sample rates, and also multi channel DACs.
The new isolator also provides more power, 400mA to the connected device, vs 200mA from the other USB isolator. This isolator does not support USB SuperSpeed 5Gbps, however this mode is rarely if ever used by audio devices. A handful of audio devices requires Thunderbolt, which is not supported by this isolator. Also, a few soundcards like Apollo Twin USB require USB Super speed mode which is also not supported.

Specifications

  • Supports 1.1, 2.0, 3.0, 3.1 USB ports
  • Supports Low (1.5Mbps), Full (12Mbps) and Hi-speed (480Mbps) mode by automatic detection
  • Supports audio and other devices including high resolution 384kHz and DSD DACs, USB midi devices, USB mixers, USB microphones
  • Provides 400mA to the connected USB device (or 500mA if your computer’s USB port can supply <600mA to the isolator). 400mA is sufficient for most devices.
  • Works with Thunderbolt ports on the computer, but NOT with (audio) devices that requires Thunderbolt connection
  • No drivers required, no settings to configure
  • Self powered, no external power needed
  • Signal isolation: 5000V
  • Voltage isolation: 3000V
  • Size: 55x35mm + cable 10cm

Note this isolator doesn’t work with devices that requires USB Superspeed or Thunderbolt audio interfaces

FAQ

What is the difference from the cheaper USB isolators?
There are two main differences:

  1. The High-Speed isolator supports USB Hi-Speed 480Mbps mode, required by many audio devices.
  2. It can provide double the power to your device, 400mA vs 200mA.

What’s the difference from the previous, more expensive hi-speed isolator.
The previous version used another isolation chip that was much more expensive. The isolation specifications are the same so there is no downsides to the new cheaper version.

Do I need the High-Speed isolator, or can I use the other cheaper one?
If you have a two channel DAC that supports not more than 96kHz/24bit then the cheaper Full-Speed isolator is likely to work if the DAC doesn’t require too much power. If it has mic preamp, phantom power or is a bigger type sound card then it might to require more than 200mA power and the High-Speed isolator with its higher power capability is required. 

Will the High-Speed isolator work with my audio or other USB device?
It probably will.

Does it require a driver or special setting?
No. Similar to a USB hub, the isolator is “transparent” to the computer and doesn’t require any driver or configuration in settings.

Does it support USB 3.0 and 3.1?
Yes it works with USB 3.X ports. It will max out at 480Mbps, meaning if you connect a USB3.0 hard drive you will not get transfers at 5Gbps speeds. Audio devices doesn’t need more than 480Mbps, so it will be sufficient. Most devices that require USB galvanic isolation doesn’t require 5gbps.

Does it support asynchronous USB?
Yes it supports all USB types, the isolator doesn’t care, it just passed on the data to your computer.

Will it improve the sound quality from my DAC?
It depends. If you are experiencing noise problems, then it will probably remove or reduce those if they are caused by a ground loop. The noise could also be caused by other factors, like the microphone or preamp itself (some gear are noisy!), the isolator will not help with that. It can also clear up the sound from ground issues that is not so apparent, creating a clearer background in the audio. If your computer has a good quality USB DC supply then the isolator might not further improve the sound quality. You’re welcome to give it a try and send it back for a full refund if it doesn’t help with your unique situation. You can also contact us if in doubt.

Will it fix the noise I’m getting from my sound card/microphone/midi keyboard/other device?
It will fix noises that are caused by ground loops, often presented as whining, buzz or loud shh noises. As long as the problem is not caused by the microphones/preamps itself (some microphones are noisy!) then it’s very likely to fix the problem. You’re welcome to give it a try and send it back for a full refund if it doesn’t help with your unique situation.

Troubleshooting

If the connected device does not power up after sleep, or after reboot, or after standby (Windows)
Check and disable the USB port’s power saving.

1. Windows device manager > Universal serial bus controller > (the USB controller for the port you use) > right click and chose “properties” > “power management” tab > uncheck “authorize computer to turn of this device to save power

2. Also check and disable: Control panel > System > Power Options > Change plan settings Change advanced power settings > USB settings > USB selective suspend settings

If the connected device doesn’t power up
Try both to connect the device to the isolator before connecting it to the computer, and the other way

Model: ISO-3 AD

Isin:
I8PYMBQL3JZR

$186.41

  • Free US shipping
  • Arrives

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Hifime Hi-speed USB Isolator high speed v2 NEW 2023 version ships from USA

Hifime Hi-speed USB Isolator high speed v2 NEW 2023 version ships from USA

$186.41

The new 2023 version has been completely redesigned, and is available at a much lower price than the original version, while maintaining the same specifications.

The High-Speed isolator provides galvanic isolation between the USB host and device and protects the device from power shocks and avoid ground loops that can be very troublesome in audio. It supports USB transfer modes Low (1.5Mbps), Full (12Mbps) and Hi-speed (480Mbps). Hi-Speed 480Mbps are required by DACs that support higher than 96kHz/24bit sample rates, and also multi channel DACs.
The new isolator also provides more power, 400mA to the connected device, vs 200mA from the other USB isolator. This isolator does not support USB SuperSpeed 5Gbps, however this mode is rarely if ever used by audio devices. A handful of audio devices requires Thunderbolt, which is not supported by this isolator. Also, a few soundcards like Apollo Twin USB require USB Super speed mode which is also not supported.

Specifications

  • Supports 1.1, 2.0, 3.0, 3.1 USB ports
  • Supports Low (1.5Mbps), Full (12Mbps) and Hi-speed (480Mbps) mode by automatic detection
  • Supports audio and other devices including high resolution 384kHz and DSD DACs, USB midi devices, USB mixers, USB microphones
  • Provides 400mA to the connected USB device (or 500mA if your computer’s USB port can supply <600mA to the isolator). 400mA is sufficient for most devices.
  • Works with Thunderbolt ports on the computer, but NOT with (audio) devices that requires Thunderbolt connection
  • No drivers required, no settings to configure
  • Self powered, no external power needed
  • Signal isolation: 5000V
  • Voltage isolation: 3000V
  • Size: 55x35mm + cable 10cm

Note this isolator doesn’t work with devices that requires USB Superspeed or Thunderbolt audio interfaces

FAQ

What is the difference from the cheaper USB isolators?
There are two main differences:

  1. The High-Speed isolator supports USB Hi-Speed 480Mbps mode, required by many audio devices.
  2. It can provide double the power to your device, 400mA vs 200mA.

What’s the difference from the previous, more expensive hi-speed isolator.
The previous version used another isolation chip that was much more expensive. The isolation specifications are the same so there is no downsides to the new cheaper version.

Do I need the High-Speed isolator, or can I use the other cheaper one?
If you have a two channel DAC that supports not more than 96kHz/24bit then the cheaper Full-Speed isolator is likely to work if the DAC doesn’t require too much power. If it has mic preamp, phantom power or is a bigger type sound card then it might to require more than 200mA power and the High-Speed isolator with its higher power capability is required. 

Will the High-Speed isolator work with my audio or other USB device?
It probably will.

Does it require a driver or special setting?
No. Similar to a USB hub, the isolator is “transparent” to the computer and doesn’t require any driver or configuration in settings.

Does it support USB 3.0 and 3.1?
Yes it works with USB 3.X ports. It will max out at 480Mbps, meaning if you connect a USB3.0 hard drive you will not get transfers at 5Gbps speeds. Audio devices doesn’t need more than 480Mbps, so it will be sufficient. Most devices that require USB galvanic isolation doesn’t require 5gbps.

Does it support asynchronous USB?
Yes it supports all USB types, the isolator doesn’t care, it just passed on the data to your computer.

Will it improve the sound quality from my DAC?
It depends. If you are experiencing noise problems, then it will probably remove or reduce those if they are caused by a ground loop. The noise could also be caused by other factors, like the microphone or preamp itself (some gear are noisy!), the isolator will not help with that. It can also clear up the sound from ground issues that is not so apparent, creating a clearer background in the audio. If your computer has a good quality USB DC supply then the isolator might not further improve the sound quality. You’re welcome to give it a try and send it back for a full refund if it doesn’t help with your unique situation. You can also contact us if in doubt.

Will it fix the noise I’m getting from my sound card/microphone/midi keyboard/other device?
It will fix noises that are caused by ground loops, often presented as whining, buzz or loud shh noises. As long as the problem is not caused by the microphones/preamps itself (some microphones are noisy!) then it’s very likely to fix the problem. You’re welcome to give it a try and send it back for a full refund if it doesn’t help with your unique situation.

Troubleshooting

If the connected device does not power up after sleep, or after reboot, or after standby (Windows)
Check and disable the USB port’s power saving.

1. Windows device manager > Universal serial bus controller > (the USB controller for the port you use) > right click and chose “properties” > “power management” tab > uncheck “authorize computer to turn of this device to save power

2. Also check and disable: Control panel > System > Power Options > Change plan settings Change advanced power settings > USB settings > USB selective suspend settings

If the connected device doesn’t power up
Try both to connect the device to the isolator before connecting it to the computer, and the other way

Model: ISO-3 AD

Isin:
I8PYMBQL3JZR

The new 2023 version has been completely redesigned, and is available at a much lower price than the original version, while maintaining the same specifications.

The High-Speed isolator provides galvanic isolation between the USB host and device and protects the device from power shocks and avoid ground loops that can be very troublesome in audio. It supports USB transfer modes Low (1.5Mbps), Full (12Mbps) and Hi-speed (480Mbps). Hi-Speed 480Mbps are required by DACs that support higher than 96kHz/24bit sample rates, and also multi channel DACs.
The new isolator also provides more power, 400mA to the connected device, vs 200mA from the other USB isolator. This isolator does not support USB SuperSpeed 5Gbps, however this mode is rarely if ever used by audio devices. A handful of audio devices requires Thunderbolt, which is not supported by this isolator. Also, a few soundcards like Apollo Twin USB require USB Super speed mode which is also not supported.

Specifications

  • Supports 1.1, 2.0, 3.0, 3.1 USB ports
  • Supports Low (1.5Mbps), Full (12Mbps) and Hi-speed (480Mbps) mode by automatic detection
  • Supports audio and other devices including high resolution 384kHz and DSD DACs, USB midi devices, USB mixers, USB microphones
  • Provides 400mA to the connected USB device (or 500mA if your computer’s USB port can supply <600mA to the isolator). 400mA is sufficient for most devices.
  • Works with Thunderbolt ports on the computer, but NOT with (audio) devices that requires Thunderbolt connection
  • No drivers required, no settings to configure
  • Self powered, no external power needed
  • Signal isolation: 5000V
  • Voltage isolation: 3000V
  • Size: 55x35mm + cable 10cm

Note this isolator doesn’t work with devices that requires USB Superspeed or Thunderbolt audio interfaces

FAQ

What is the difference from the cheaper USB isolators?
There are two main differences:

  1. The High-Speed isolator supports USB Hi-Speed 480Mbps mode, required by many audio devices.
  2. It can provide double the power to your device, 400mA vs 200mA.

What’s the difference from the previous, more expensive hi-speed isolator.
The previous version used another isolation chip that was much more expensive. The isolation specifications are the same so there is no downsides to the new cheaper version.

Do I need the High-Speed isolator, or can I use the other cheaper one?
If you have a two channel DAC that supports not more than 96kHz/24bit then the cheaper Full-Speed isolator is likely to work if the DAC doesn’t require too much power. If it has mic preamp, phantom power or is a bigger type sound card then it might to require more than 200mA power and the High-Speed isolator with its higher power capability is required. 

Will the High-Speed isolator work with my audio or other USB device?
It probably will.

Does it require a driver or special setting?
No. Similar to a USB hub, the isolator is “transparent” to the computer and doesn’t require any driver or configuration in settings.

Does it support USB 3.0 and 3.1?
Yes it works with USB 3.X ports. It will max out at 480Mbps, meaning if you connect a USB3.0 hard drive you will not get transfers at 5Gbps speeds. Audio devices doesn’t need more than 480Mbps, so it will be sufficient. Most devices that require USB galvanic isolation doesn’t require 5gbps.

Does it support asynchronous USB?
Yes it supports all USB types, the isolator doesn’t care, it just passed on the data to your computer.

Will it improve the sound quality from my DAC?
It depends. If you are experiencing noise problems, then it will probably remove or reduce those if they are caused by a ground loop. The noise could also be caused by other factors, like the microphone or preamp itself (some gear are noisy!), the isolator will not help with that. It can also clear up the sound from ground issues that is not so apparent, creating a clearer background in the audio. If your computer has a good quality USB DC supply then the isolator might not further improve the sound quality. You’re welcome to give it a try and send it back for a full refund if it doesn’t help with your unique situation. You can also contact us if in doubt.

Will it fix the noise I’m getting from my sound card/microphone/midi keyboard/other device?
It will fix noises that are caused by ground loops, often presented as whining, buzz or loud shh noises. As long as the problem is not caused by the microphones/preamps itself (some microphones are noisy!) then it’s very likely to fix the problem. You’re welcome to give it a try and send it back for a full refund if it doesn’t help with your unique situation.

Troubleshooting

If the connected device does not power up after sleep, or after reboot, or after standby (Windows)
Check and disable the USB port’s power saving.

1. Windows device manager > Universal serial bus controller > (the USB controller for the port you use) > right click and chose “properties” > “power management” tab > uncheck “authorize computer to turn of this device to save power

2. Also check and disable: Control panel > System > Power Options > Change plan settings Change advanced power settings > USB settings > USB selective suspend settings

If the connected device doesn’t power up
Try both to connect the device to the isolator before connecting it to the computer, and the other way

Model: ISO-3 AD

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

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We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


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Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

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Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
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Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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