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Hermes Tres d'Hermes Color Lip Pencil Rouge Ash / 트레 데르메스 컬러 립 펜슬 루즈 아쉬

$125.89

origin: Italy
Product status: New product
brand: Hermes
Product main specifications: All skin types
How to use: Not applicable
Country of manufacture: germany
Functional or not: Not applicable
Formulation: pencil
Container type: stick type
type: lip liner
Part of use: lip
Weight: 0.9g

Tres d'Hermes Color Lip Pencil

Product Introduction

The Tres d'Hermes Color Pencil Collection, designed by Hermes Beauty Creative Director Gregoris Pyrpylis, offers a variety of lip makeup possibilities. It boasts easy use and high durability, and can be used to outline the lips, emphasize lines, or create natural shading.

color

Iconic, surprising and timeless, the 16 colors are designed to perfectly match every color in the Rouge Hermès collection. ;

subject matter

The creamy and comfortable matte finish pencil is drawn smoothly onto the lips with just one stroke. Both sophisticated production and blending effects are possible. ;

formula

This formula provides intense, long-lasting color. ;

;

design

Designed by Pierre Hardy, this pencil is inspired by the obstacle bars of equestrian competitions with lacquered black and white parts and brushed metal. Just like the colored pencils of your childhood, they are made from wood, which comes from PEFC* certified forests. The brushed metal cap is decorated with the iconic Hermes H.

- Gestures

You can contour, highlight, and add color to your lips in one move. This pencil is ideal for tone-on-tone or contrasting effects and can be used with lip balm or Hermesistible to create a shading effect or to extend the wear of Rouge Hermès lipstick.

*Forest certification recognition system – Guardian of forest balance

color

- Beige Tan is a warm beige color with a hint of dark brown.

- ;

Beige Thé is a beige color with a soft touch of pink.

- ;

Rose Bruyère is a soft pink with a slight bluish tint.

- ;

Rose Épicé is a warm pink color with a sienna tone.

- ;

Rose Tomette is a silky, sophisticated pink full of warmth like terracotta.

- ;

Orange Boîte is a brilliant orange color with a hint of magenta.

- ;

Rose Lipstick is a yellowish pink color that is warm, intense, and vibrant.

- ;

Rose Jaipur is a stunningly intense orange-pink.

- ;

Rose Boisé is a soft rosewood color that combines warmth and elegance.

- ;

Rubis is a powerful, radiant pink with crimson undertones.

- ;

Rouge Casaque is a stable red color with a hint of blue.

- ;

Rouge Bleu is an intense and deep red color with a hint of magenta.

- ;

Rouge Amazone is a warm red color that is halfway between brick red and brown.

- ;

Rouge Érable is a gorgeous red color with brown tones.

- ;

Rouge H is a deep red color with a hint of brown, close to burgundy.

- ;

Pourpre Figue is a deep, soft purple.

All ingredients

[Beju Tang] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, titanium dioxide, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, black iron oxide, yellow iron oxide, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Bejute] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, titanium dioxide, hydrogenated castor oil, red iron oxide, mica, black iron oxide, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, yellow iron oxide, Mulberry bark extract, benzyl alcohol

[Rose Bruyere] Caprylic/capric triglyceride, C10-18 triglyceride, titanium dioxide, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, red No. 202, yellow iron oxide, tocopheryl acetate, black iron oxide, tocopherol, Soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rose Episse] Caprylic/capric triglyceride, C10-18 triglyceride, titanium dioxide, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, yellow iron oxide, red No. 202, red No. 201, tocopheryl acetate, black iron oxide, Tocopherol, soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rose Tomet] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, titanium dioxide, candelilla wax, hydrogenated castor oil, red iron oxide, mica, black iron oxide, red No. 201, tocopheryl acetate, yellow iron oxide, tocopherol, stone bean oil, Sunflower seed oil, mulberry bark extract, benzyl alcohol

[Orange Boit] Caprylic/capric triglyceride, yellow No. 4, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, titanium dioxide, red No. 201, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Rose Lipstick] Caprylic/Capric Triglyceride, C10-18 Triglyceride, Castor Seed Oil, Carnauba Wax, Titanium Dioxide, Candelilla Wax, Hydrogenated Castor Oil, Mica, Red No. 201, Red No. 202, Red Iron Oxide, Tocopheryl Acetate, Tocopherol, Soybean Oil, Sunflower seed oil, yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rose Jaipur] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, red No. 201, candelilla wax, hydrogenated castor oil, mica, red No. 202, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, red iron oxide, Yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rose Boise] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, titanium dioxide, carnauba wax, candelilla wax, hydrogenated castor oil, mica, yellow iron oxide, red iron oxide, black iron oxide, red No. 202, tocopheryl acetate, tocopherol, Soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rubys] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, red No. 202, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red No. 201, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Rouge Kazak] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red no. 202, red no. 201, red no. 104 (1), titanium dioxide, tocopheryl acetate, Tocopherol, soybean oil, sunflower seed oil, red iron oxide, yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rouge Blue] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, red No. 202, mica, yellow No. 4, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

Isin:
IZEUVFWRP93K

$125.89

In Stock

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Hermes Tres d'Hermes Color Lip Pencil Rouge Ash / 트레 데르메스 컬러 립 펜슬 루즈 아쉬

Hermes Tres d'Hermes Color Lip Pencil Rouge Ash / 트레 데르메스 컬러 립 펜슬 루즈 아쉬

$125.89

origin: Italy
Product status: New product
brand: Hermes
Product main specifications: All skin types
How to use: Not applicable
Country of manufacture: germany
Functional or not: Not applicable
Formulation: pencil
Container type: stick type
type: lip liner
Part of use: lip
Weight: 0.9g

Tres d'Hermes Color Lip Pencil

Product Introduction

The Tres d'Hermes Color Pencil Collection, designed by Hermes Beauty Creative Director Gregoris Pyrpylis, offers a variety of lip makeup possibilities. It boasts easy use and high durability, and can be used to outline the lips, emphasize lines, or create natural shading.

color

Iconic, surprising and timeless, the 16 colors are designed to perfectly match every color in the Rouge Hermès collection. ;

subject matter

The creamy and comfortable matte finish pencil is drawn smoothly onto the lips with just one stroke. Both sophisticated production and blending effects are possible. ;

formula

This formula provides intense, long-lasting color. ;

;

design

Designed by Pierre Hardy, this pencil is inspired by the obstacle bars of equestrian competitions with lacquered black and white parts and brushed metal. Just like the colored pencils of your childhood, they are made from wood, which comes from PEFC* certified forests. The brushed metal cap is decorated with the iconic Hermes H.

- Gestures

You can contour, highlight, and add color to your lips in one move. This pencil is ideal for tone-on-tone or contrasting effects and can be used with lip balm or Hermesistible to create a shading effect or to extend the wear of Rouge Hermès lipstick.

*Forest certification recognition system – Guardian of forest balance

color

- Beige Tan is a warm beige color with a hint of dark brown.

- ;

Beige Thé is a beige color with a soft touch of pink.

- ;

Rose Bruyère is a soft pink with a slight bluish tint.

- ;

Rose Épicé is a warm pink color with a sienna tone.

- ;

Rose Tomette is a silky, sophisticated pink full of warmth like terracotta.

- ;

Orange Boîte is a brilliant orange color with a hint of magenta.

- ;

Rose Lipstick is a yellowish pink color that is warm, intense, and vibrant.

- ;

Rose Jaipur is a stunningly intense orange-pink.

- ;

Rose Boisé is a soft rosewood color that combines warmth and elegance.

- ;

Rubis is a powerful, radiant pink with crimson undertones.

- ;

Rouge Casaque is a stable red color with a hint of blue.

- ;

Rouge Bleu is an intense and deep red color with a hint of magenta.

- ;

Rouge Amazone is a warm red color that is halfway between brick red and brown.

- ;

Rouge Érable is a gorgeous red color with brown tones.

- ;

Rouge H is a deep red color with a hint of brown, close to burgundy.

- ;

Pourpre Figue is a deep, soft purple.

All ingredients

[Beju Tang] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, titanium dioxide, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, black iron oxide, yellow iron oxide, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Bejute] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, titanium dioxide, hydrogenated castor oil, red iron oxide, mica, black iron oxide, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, yellow iron oxide, Mulberry bark extract, benzyl alcohol

[Rose Bruyere] Caprylic/capric triglyceride, C10-18 triglyceride, titanium dioxide, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, red No. 202, yellow iron oxide, tocopheryl acetate, black iron oxide, tocopherol, Soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rose Episse] Caprylic/capric triglyceride, C10-18 triglyceride, titanium dioxide, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, yellow iron oxide, red No. 202, red No. 201, tocopheryl acetate, black iron oxide, Tocopherol, soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rose Tomet] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, titanium dioxide, candelilla wax, hydrogenated castor oil, red iron oxide, mica, black iron oxide, red No. 201, tocopheryl acetate, yellow iron oxide, tocopherol, stone bean oil, Sunflower seed oil, mulberry bark extract, benzyl alcohol

[Orange Boit] Caprylic/capric triglyceride, yellow No. 4, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, titanium dioxide, red No. 201, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Rose Lipstick] Caprylic/Capric Triglyceride, C10-18 Triglyceride, Castor Seed Oil, Carnauba Wax, Titanium Dioxide, Candelilla Wax, Hydrogenated Castor Oil, Mica, Red No. 201, Red No. 202, Red Iron Oxide, Tocopheryl Acetate, Tocopherol, Soybean Oil, Sunflower seed oil, yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rose Jaipur] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, red No. 201, candelilla wax, hydrogenated castor oil, mica, red No. 202, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, red iron oxide, Yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rose Boise] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, titanium dioxide, carnauba wax, candelilla wax, hydrogenated castor oil, mica, yellow iron oxide, red iron oxide, black iron oxide, red No. 202, tocopheryl acetate, tocopherol, Soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rubys] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, red No. 202, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red No. 201, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Rouge Kazak] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red no. 202, red no. 201, red no. 104 (1), titanium dioxide, tocopheryl acetate, Tocopherol, soybean oil, sunflower seed oil, red iron oxide, yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rouge Blue] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, red No. 202, mica, yellow No. 4, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

Isin:
IZEUVFWRP93K

origin: Italy
Product status: New product
brand: Hermes
Product main specifications: All skin types
How to use: Not applicable
Country of manufacture: germany
Functional or not: Not applicable
Formulation: pencil
Container type: stick type
type: lip liner
Part of use: lip
Weight: 0.9g

Tres d'Hermes Color Lip Pencil

Product Introduction

The Tres d'Hermes Color Pencil Collection, designed by Hermes Beauty Creative Director Gregoris Pyrpylis, offers a variety of lip makeup possibilities. It boasts easy use and high durability, and can be used to outline the lips, emphasize lines, or create natural shading.

color

Iconic, surprising and timeless, the 16 colors are designed to perfectly match every color in the Rouge Hermès collection. ;

subject matter

The creamy and comfortable matte finish pencil is drawn smoothly onto the lips with just one stroke. Both sophisticated production and blending effects are possible. ;

formula

This formula provides intense, long-lasting color. ;

;

design

Designed by Pierre Hardy, this pencil is inspired by the obstacle bars of equestrian competitions with lacquered black and white parts and brushed metal. Just like the colored pencils of your childhood, they are made from wood, which comes from PEFC* certified forests. The brushed metal cap is decorated with the iconic Hermes H.

- Gestures

You can contour, highlight, and add color to your lips in one move. This pencil is ideal for tone-on-tone or contrasting effects and can be used with lip balm or Hermesistible to create a shading effect or to extend the wear of Rouge Hermès lipstick.

*Forest certification recognition system – Guardian of forest balance

color

- Beige Tan is a warm beige color with a hint of dark brown.

- ;

Beige Thé is a beige color with a soft touch of pink.

- ;

Rose Bruyère is a soft pink with a slight bluish tint.

- ;

Rose Épicé is a warm pink color with a sienna tone.

- ;

Rose Tomette is a silky, sophisticated pink full of warmth like terracotta.

- ;

Orange Boîte is a brilliant orange color with a hint of magenta.

- ;

Rose Lipstick is a yellowish pink color that is warm, intense, and vibrant.

- ;

Rose Jaipur is a stunningly intense orange-pink.

- ;

Rose Boisé is a soft rosewood color that combines warmth and elegance.

- ;

Rubis is a powerful, radiant pink with crimson undertones.

- ;

Rouge Casaque is a stable red color with a hint of blue.

- ;

Rouge Bleu is an intense and deep red color with a hint of magenta.

- ;

Rouge Amazone is a warm red color that is halfway between brick red and brown.

- ;

Rouge Érable is a gorgeous red color with brown tones.

- ;

Rouge H is a deep red color with a hint of brown, close to burgundy.

- ;

Pourpre Figue is a deep, soft purple.

All ingredients

[Beju Tang] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, titanium dioxide, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, black iron oxide, yellow iron oxide, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Bejute] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, titanium dioxide, hydrogenated castor oil, red iron oxide, mica, black iron oxide, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, yellow iron oxide, Mulberry bark extract, benzyl alcohol

[Rose Bruyere] Caprylic/capric triglyceride, C10-18 triglyceride, titanium dioxide, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, red No. 202, yellow iron oxide, tocopheryl acetate, black iron oxide, tocopherol, Soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rose Episse] Caprylic/capric triglyceride, C10-18 triglyceride, titanium dioxide, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red iron oxide, yellow iron oxide, red No. 202, red No. 201, tocopheryl acetate, black iron oxide, Tocopherol, soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rose Tomet] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, titanium dioxide, candelilla wax, hydrogenated castor oil, red iron oxide, mica, black iron oxide, red No. 201, tocopheryl acetate, yellow iron oxide, tocopherol, stone bean oil, Sunflower seed oil, mulberry bark extract, benzyl alcohol

[Orange Boit] Caprylic/capric triglyceride, yellow No. 4, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, titanium dioxide, red No. 201, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Rose Lipstick] Caprylic/Capric Triglyceride, C10-18 Triglyceride, Castor Seed Oil, Carnauba Wax, Titanium Dioxide, Candelilla Wax, Hydrogenated Castor Oil, Mica, Red No. 201, Red No. 202, Red Iron Oxide, Tocopheryl Acetate, Tocopherol, Soybean Oil, Sunflower seed oil, yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rose Jaipur] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, red No. 201, candelilla wax, hydrogenated castor oil, mica, red No. 202, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, red iron oxide, Yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rose Boise] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, titanium dioxide, carnauba wax, candelilla wax, hydrogenated castor oil, mica, yellow iron oxide, red iron oxide, black iron oxide, red No. 202, tocopheryl acetate, tocopherol, Soybean oil, sunflower seed oil, mulberry bark extract, benzyl alcohol

[Rubys] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, red No. 202, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red No. 201, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

[Rouge Kazak] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, mica, red no. 202, red no. 201, red no. 104 (1), titanium dioxide, tocopheryl acetate, Tocopherol, soybean oil, sunflower seed oil, red iron oxide, yellow iron oxide, black iron oxide, mulberry bark extract, benzyl alcohol

[Rouge Blue] Caprylic/capric triglyceride, C10-18 triglyceride, castor seed oil, carnauba wax, candelilla wax, hydrogenated castor oil, red No. 202, mica, yellow No. 4, tocopheryl acetate, tocopherol, stone bean oil, sunflower seed oil, Mulberry bark extract, benzyl alcohol

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.99 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.

We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.

If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.

If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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