Hera Deep Cleansing Oil 225ml / 헤라 딥 클렌징 오일 225ml
Hera Deep Cleansing Oil 225ml / 헤라 딥 클렌징 오일 225ml
Product Overview
Hera Deep Cleansing Oil 225ml
| Brand: | Hera Skin Care / 헤라스킨케어 |
|---|---|
| Isin: | IOCV7DAO4S2Q |
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Product Overview
Hera Deep Cleansing Oil 225ml
| Brand: | Hera Skin Care / 헤라스킨케어 |
|---|---|
| Isin: | IOCV7DAO4S2Q |
헤라 딥 클렌징 오일 225ml
| 주요사양 | 모든 피부타입 |
|---|---|
| 제조연월일/유통기한 | 제조일로부터 36개월개봉 후 12개월 여러 기간 생산제품을 판매하고 있어 제조연월을 특정할 수 없습니다. |
| 사용방법 | 손에 내용물을 덜어 얼굴 전체에 펴 바르고 부드럽게 롤링하여 메이크업과 피부 노폐물을 녹여냅니다.미지근한 물로 가볍게 헹구어 냅니다.물세안만으로도 충분하지만, 마지막 세안 시 리프레싱 클렌징 폼을 함께 사용해 주시면 피부가 한결 촉촉하고 상쾌하게 마무리 됩니다. |
| 제조자/수입자 | ㈜아모레퍼시픽 |
| 제조국(원산지) | 한국 |
| 크기(용량)/무게(중량) | 225ml |
| 전성분 | C12-15알킬벤조에이트, 솔베스-30테트라올리에이트, 아이소프로필팔미테이트, 카프릴릭/카프릭트라이글리세라이드, 펜타에리스리틸테트라아이소스테아레이트, 트라이에틸헥사노인, 세틸에틸헥사노에이트, 아이소도데케인, 다이아이소스테아릴말레이트, 아이소노닐아이소노나노에이트, 정제수, 향료, 락틱애씨드, 부틸렌글라이콜, 리날룰, 리모넨, 티몰트라이메톡시신나메이트, 나이아신아마이드, 올리브오일, 호호바씨오일, 3-O-에틸아스코빅애씨드, 시트릭애씨드, 프로판다이올, 글리세린, 글라이콜릭애씨드, 검정콩오일, 1,2-헥산다이올, 하이드롤라이즈드식물성단백질, 세라마이드엔피, 모란추출물, 피토스핑고신, 하이드로제네이티드레시틴, 에틸헥실글리세린, 다이소듐이디티에이, 작약뿌리추출물, 카놀라오일, 로즈마리잎추출물, 작약꽃추출물 |
| 기능성화장품 심사필 여부 | 무 |
| 주의사항 | 사용할 때의 주의사항1. 화장품 사용 시 또는 사용 후 직사광선에 의하여 사용부위가 붉은 반점, 부어오름 또는 가려움증 등의 이상 증상이나 부작용이 있는 경우에는 전문의 등과상담하십시오.2. 상처가 있는 부위 등에는 사용을 자제하십시오.3. 보관 및 취급 시 주의사항1) 어린이의 손이 닿지 않는 곳에 보관하십시오.2) 직사광선을 피해서 보관하십시오.4. 제품 속 이물질로 오인될 수 있는 미세한 부유물이 포함되어 있을 수 있으나,이는 원료에 의한 결정체로 제품의 품질에는 이상이 없습니다 |
| 품질보증기준 | 본 제품에 이상이 있을 경우, 공정거래위원회 고시 소비자분쟁해결기준에 의거 보상해 드립니다. |
| A/S 책임자 및 전화번호(소비자 상담) | 아모레퍼시픽 고객센터 080-023-5454 |
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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