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GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key
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GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key
GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key
GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key
GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key
GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key
GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key

GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key Synchronization Solder-free Matching CASData Read Write and ProgramScreen Size: NO, Power Source: Corded Electric

$118.75

Product Description

  1. Detect CAS2 CAS3 and key synchronization
  2. Solder-free matching CAS3/CAS2 mechanical key
  3. Compatible with Xhorse VVDI2, Key Tool Plus, Key Tool Max Pro, AVDI etc

GODIAG BMW CAS2 CAS3 SER Semi Smart Test Platform

Introduction:

Godiag CAS2 CAS3 SER Semi Smart Test Platform is a dedicated device developed for BMW locksmiths, maintenance engineers and CAS2 / CAS3,CAS3+ CAS3++ programming engineers. It can cooperate with the key programming devices like Xhorse Key Tool Plus Pad / Xhorse vvdi 2 / bmw vvdi bim tool / vvdi key tool max pro, avdi abrites devices, etc., to perform all key lost matching or key addition operations. This product is suitable for magnetic semi-intelligent or smart keys.

Note: Godiag CAS2 CAS3 SER Semi Smart Test Platform does not support mechanical key CAS2 and cannot be used with diagnostic equipment or with GT100 GT100+.
It does not work with CAS3++ ISTAP version. It does not work with Autel, Lonsdor or OBDSTAR devices directly.

For AUTEL, LONSDOR and OBDSTAR devices, data cannot be read and written through the OBD2 bench method. This is because these devices cannot perform 100kbCANbus independent communication with the BMW IMMO module.

For AUTEL LONSDOR OBDSTAR devices, you can only use a programmer to read out the CAS2 semi-intelligent CAS3 3+ data, perform key matching, and after successful matching, use GODIAG CAS2 CAS3 SER Semi Smart Test Platform to perform key synchronization detection.

Use GODIAG CAS2 CAS3 SER Semi Smart Test Platform to perform IMMO module and key synchronization detection. After confirming that the key is matched successfully, you can avoid the vehicle being unable to start due to unsuccessful key matching.

Godiag BMW CAS2 CAS3 Test Platform Features:

1. Detect CAS and key synchronization
2. Solder-free matching CAS3/CAS2 semi smart key
3. CAS data reading, writing and programming
4. All keys lost /adding keys matching
5. CAS key data backup
6. CAS module function judgment



Godiag Test Platform Functions:

1.Check wheteher CAS2 / CAS3, CAS3+ CAS3++ modules and magnetic semi-intelligent/smart keys are synchronized.
2.Cooperate with the key programming devices like Xhorse Key Tool Plus Pad / Xhorse vvdi 2 / bmw vvdi bim tool / CGDI BMW etc., to perform all key lost matching or key addition operations.
3.CAS2 / CAS3, CAS3+ CAS3++ module diagnostics
4.CAS2 / CAS3, CAS3+ CAS3++ module programming
Module and key synchronization detection:
Check whether the CAS2 / CAS3, CAS3+ CAS3++ module and the magnetic semi-intelligent smart key can be synchronized:
Step 1: Connect the CAS2/CAS3, CAS3+ CAS3++ modules according to the connection diagram.
Step 2: Put the key into the key sensing area.
Step 3: Connect the power supply and the corresponding power indicator light will light up. The start/stop button light is on. The coil sensor light will flash. [Indicates that the module can send out the key sensing signal normally. If the key and the module are synchronized, the light will flash regularly or stay on. If the key and module are out of sync, the flashing will be irregular and will stop after one minute.]
Step 4: Press the start switch. [If the key is synchronized with the CAS module, the IMMO synchronization detection indicator light will light up and the internal buzzer of the machine will sound. If the key is not synchronized with the CAS module, the IMMO synchronization detection indicator light will not light up and the internal buzzer of the machine will not sound.]
Step 5: Press the analog start and stop button, the IMMO synchronization detection indicator light will go out after 3 seconds. Press the analog start/stop button again and the IMMO synchronization detection indicator light will light up.
The following uses Xhorse vvdi2 device to perform BMW CAS2/CAS3, CAS3+ CAS3++ semi-intelligent/smart key programming and matching operations:

1. Connect the CAS2/CAS3, CAS3+ CAS3++ module and the key programming diagnostic device according to the connection diagram.
2 Select “key learn—CAS Key Learn---Connect”.

4.Select an unused key position, be sure to select the “prepare dealer key with programmer” menu, and use the VVDI2 key programmer to generate the key. If the key is placed in the GODIAG CAS2 CAS3 SER Semi Smart Test Platform key sensing area, the dealer key will not be generated.


5.After programming the dealer key, put the key into the Godiag CAS2 CAS3 SER Semi Smart Test Platform induction port for testing. For test steps, please refer to “Synchronous Detection of Module and Key”.
Package Includes:

1pc x GODIAG CAS2 CAS3 SER Semi Smart Test Platform
1pc x OBD2 to DB25 Cable
Our Services

Company Service Overview

2. Global Ready Supports over 95% of vehicle models worldwide and offers 10+ languages (English, German, Spanish, etc.).
3. Universal Coverage Works with 98% of global car brands including petrol, diesel, hybrid, and EV (BMW, Tesla, Toyota, Ford, etc.).
4. 48-Hour Dispatch
5. 100% Quality Inspection
6. 24/7 Tech Support Global technical team available 24/7. 48-hour response time for troubleshooting, firmware upgrades, and custom needs.
7. Universal Diagnostics Compatible with all major auto brands and systems, including hybrid and electric vehicles.
8. One-Stop Solution
1.Why shop at Kolsol?
2.What brands do we have in our store?
AUTEL,XHORSE, LAUNCH, OBDSTAR, GODIAG,XTOOL, LONSDOR, YANHUA, VXDIAG,ALIENTECH,CGDI, LISHI,etc

3. Warranty & Support

1)1-year warranty from the date of receipt.

2)Free lifetime online technical support.

3)Free updates for your item.

Eligible:

  • Quality issues: Faulty or damaged upon arrival.

  • Lost in transit: Confirmed by the carrier.

  • Non-quality issues: Case-by-case after review (10% handling fee if approved).

Not Eligible:

  • Wrong item ordered or change of mind (no quality issue).

Isin:
I06ELINZAAB1

$118.75

In Stock

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  • Full Refund for Damaged or Incorrect Items
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GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key Synchronization Solder-free Matching CASData Read Write and ProgramScreen Size: NO, Power Source: Corded Electric

GODIAG CAS2 CAS3 SER Semi Smart Test Platform Detect CAS&Key Synchronization ...

$118.75

Product Description

  1. Detect CAS2 CAS3 and key synchronization
  2. Solder-free matching CAS3/CAS2 mechanical key
  3. Compatible with Xhorse VVDI2, Key Tool Plus, Key Tool Max Pro, AVDI etc

GODIAG BMW CAS2 CAS3 SER Semi Smart Test Platform

Introduction:

Godiag CAS2 CAS3 SER Semi Smart Test Platform is a dedicated device developed for BMW locksmiths, maintenance engineers and CAS2 / CAS3,CAS3+ CAS3++ programming engineers. It can cooperate with the key programming devices like Xhorse Key Tool Plus Pad / Xhorse vvdi 2 / bmw vvdi bim tool / vvdi key tool max pro, avdi abrites devices, etc., to perform all key lost matching or key addition operations. This product is suitable for magnetic semi-intelligent or smart keys.

Note: Godiag CAS2 CAS3 SER Semi Smart Test Platform does not support mechanical key CAS2 and cannot be used with diagnostic equipment or with GT100 GT100+.
It does not work with CAS3++ ISTAP version. It does not work with Autel, Lonsdor or OBDSTAR devices directly.

For AUTEL, LONSDOR and OBDSTAR devices, data cannot be read and written through the OBD2 bench method. This is because these devices cannot perform 100kbCANbus independent communication with the BMW IMMO module.

For AUTEL LONSDOR OBDSTAR devices, you can only use a programmer to read out the CAS2 semi-intelligent CAS3 3+ data, perform key matching, and after successful matching, use GODIAG CAS2 CAS3 SER Semi Smart Test Platform to perform key synchronization detection.

Use GODIAG CAS2 CAS3 SER Semi Smart Test Platform to perform IMMO module and key synchronization detection. After confirming that the key is matched successfully, you can avoid the vehicle being unable to start due to unsuccessful key matching.

Godiag BMW CAS2 CAS3 Test Platform Features:

1. Detect CAS and key synchronization
2. Solder-free matching CAS3/CAS2 semi smart key
3. CAS data reading, writing and programming
4. All keys lost /adding keys matching
5. CAS key data backup
6. CAS module function judgment



Godiag Test Platform Functions:

1.Check wheteher CAS2 / CAS3, CAS3+ CAS3++ modules and magnetic semi-intelligent/smart keys are synchronized.
2.Cooperate with the key programming devices like Xhorse Key Tool Plus Pad / Xhorse vvdi 2 / bmw vvdi bim tool / CGDI BMW etc., to perform all key lost matching or key addition operations.
3.CAS2 / CAS3, CAS3+ CAS3++ module diagnostics
4.CAS2 / CAS3, CAS3+ CAS3++ module programming
Module and key synchronization detection:
Check whether the CAS2 / CAS3, CAS3+ CAS3++ module and the magnetic semi-intelligent smart key can be synchronized:
Step 1: Connect the CAS2/CAS3, CAS3+ CAS3++ modules according to the connection diagram.
Step 2: Put the key into the key sensing area.
Step 3: Connect the power supply and the corresponding power indicator light will light up. The start/stop button light is on. The coil sensor light will flash. [Indicates that the module can send out the key sensing signal normally. If the key and the module are synchronized, the light will flash regularly or stay on. If the key and module are out of sync, the flashing will be irregular and will stop after one minute.]
Step 4: Press the start switch. [If the key is synchronized with the CAS module, the IMMO synchronization detection indicator light will light up and the internal buzzer of the machine will sound. If the key is not synchronized with the CAS module, the IMMO synchronization detection indicator light will not light up and the internal buzzer of the machine will not sound.]
Step 5: Press the analog start and stop button, the IMMO synchronization detection indicator light will go out after 3 seconds. Press the analog start/stop button again and the IMMO synchronization detection indicator light will light up.
The following uses Xhorse vvdi2 device to perform BMW CAS2/CAS3, CAS3+ CAS3++ semi-intelligent/smart key programming and matching operations:

1. Connect the CAS2/CAS3, CAS3+ CAS3++ module and the key programming diagnostic device according to the connection diagram.
2 Select “key learn—CAS Key Learn---Connect”.

4.Select an unused key position, be sure to select the “prepare dealer key with programmer” menu, and use the VVDI2 key programmer to generate the key. If the key is placed in the GODIAG CAS2 CAS3 SER Semi Smart Test Platform key sensing area, the dealer key will not be generated.


5.After programming the dealer key, put the key into the Godiag CAS2 CAS3 SER Semi Smart Test Platform induction port for testing. For test steps, please refer to “Synchronous Detection of Module and Key”.
Package Includes:

1pc x GODIAG CAS2 CAS3 SER Semi Smart Test Platform
1pc x OBD2 to DB25 Cable
Our Services

Company Service Overview

2. Global Ready Supports over 95% of vehicle models worldwide and offers 10+ languages (English, German, Spanish, etc.).
3. Universal Coverage Works with 98% of global car brands including petrol, diesel, hybrid, and EV (BMW, Tesla, Toyota, Ford, etc.).
4. 48-Hour Dispatch
5. 100% Quality Inspection
6. 24/7 Tech Support Global technical team available 24/7. 48-hour response time for troubleshooting, firmware upgrades, and custom needs.
7. Universal Diagnostics Compatible with all major auto brands and systems, including hybrid and electric vehicles.
8. One-Stop Solution
1.Why shop at Kolsol?
2.What brands do we have in our store?
AUTEL,XHORSE, LAUNCH, OBDSTAR, GODIAG,XTOOL, LONSDOR, YANHUA, VXDIAG,ALIENTECH,CGDI, LISHI,etc

3. Warranty & Support

1)1-year warranty from the date of receipt.

2)Free lifetime online technical support.

3)Free updates for your item.

Eligible:

  • Quality issues: Faulty or damaged upon arrival.

  • Lost in transit: Confirmed by the carrier.

  • Non-quality issues: Case-by-case after review (10% handling fee if approved).

Not Eligible:

  • Wrong item ordered or change of mind (no quality issue).

Isin:
I06ELINZAAB1

Product Description

  1. Detect CAS2 CAS3 and key synchronization
  2. Solder-free matching CAS3/CAS2 mechanical key
  3. Compatible with Xhorse VVDI2, Key Tool Plus, Key Tool Max Pro, AVDI etc

GODIAG BMW CAS2 CAS3 SER Semi Smart Test Platform

Introduction:

Godiag CAS2 CAS3 SER Semi Smart Test Platform is a dedicated device developed for BMW locksmiths, maintenance engineers and CAS2 / CAS3,CAS3+ CAS3++ programming engineers. It can cooperate with the key programming devices like Xhorse Key Tool Plus Pad / Xhorse vvdi 2 / bmw vvdi bim tool / vvdi key tool max pro, avdi abrites devices, etc., to perform all key lost matching or key addition operations. This product is suitable for magnetic semi-intelligent or smart keys.

Note: Godiag CAS2 CAS3 SER Semi Smart Test Platform does not support mechanical key CAS2 and cannot be used with diagnostic equipment or with GT100 GT100+.
It does not work with CAS3++ ISTAP version. It does not work with Autel, Lonsdor or OBDSTAR devices directly.

For AUTEL, LONSDOR and OBDSTAR devices, data cannot be read and written through the OBD2 bench method. This is because these devices cannot perform 100kbCANbus independent communication with the BMW IMMO module.

For AUTEL LONSDOR OBDSTAR devices, you can only use a programmer to read out the CAS2 semi-intelligent CAS3 3+ data, perform key matching, and after successful matching, use GODIAG CAS2 CAS3 SER Semi Smart Test Platform to perform key synchronization detection.

Use GODIAG CAS2 CAS3 SER Semi Smart Test Platform to perform IMMO module and key synchronization detection. After confirming that the key is matched successfully, you can avoid the vehicle being unable to start due to unsuccessful key matching.

Godiag BMW CAS2 CAS3 Test Platform Features:

1. Detect CAS and key synchronization
2. Solder-free matching CAS3/CAS2 semi smart key
3. CAS data reading, writing and programming
4. All keys lost /adding keys matching
5. CAS key data backup
6. CAS module function judgment



Godiag Test Platform Functions:

1.Check wheteher CAS2 / CAS3, CAS3+ CAS3++ modules and magnetic semi-intelligent/smart keys are synchronized.
2.Cooperate with the key programming devices like Xhorse Key Tool Plus Pad / Xhorse vvdi 2 / bmw vvdi bim tool / CGDI BMW etc., to perform all key lost matching or key addition operations.
3.CAS2 / CAS3, CAS3+ CAS3++ module diagnostics
4.CAS2 / CAS3, CAS3+ CAS3++ module programming
Module and key synchronization detection:
Check whether the CAS2 / CAS3, CAS3+ CAS3++ module and the magnetic semi-intelligent smart key can be synchronized:
Step 1: Connect the CAS2/CAS3, CAS3+ CAS3++ modules according to the connection diagram.
Step 2: Put the key into the key sensing area.
Step 3: Connect the power supply and the corresponding power indicator light will light up. The start/stop button light is on. The coil sensor light will flash. [Indicates that the module can send out the key sensing signal normally. If the key and the module are synchronized, the light will flash regularly or stay on. If the key and module are out of sync, the flashing will be irregular and will stop after one minute.]
Step 4: Press the start switch. [If the key is synchronized with the CAS module, the IMMO synchronization detection indicator light will light up and the internal buzzer of the machine will sound. If the key is not synchronized with the CAS module, the IMMO synchronization detection indicator light will not light up and the internal buzzer of the machine will not sound.]
Step 5: Press the analog start and stop button, the IMMO synchronization detection indicator light will go out after 3 seconds. Press the analog start/stop button again and the IMMO synchronization detection indicator light will light up.
The following uses Xhorse vvdi2 device to perform BMW CAS2/CAS3, CAS3+ CAS3++ semi-intelligent/smart key programming and matching operations:

1. Connect the CAS2/CAS3, CAS3+ CAS3++ module and the key programming diagnostic device according to the connection diagram.
2 Select “key learn—CAS Key Learn---Connect”.

4.Select an unused key position, be sure to select the “prepare dealer key with programmer” menu, and use the VVDI2 key programmer to generate the key. If the key is placed in the GODIAG CAS2 CAS3 SER Semi Smart Test Platform key sensing area, the dealer key will not be generated.


5.After programming the dealer key, put the key into the Godiag CAS2 CAS3 SER Semi Smart Test Platform induction port for testing. For test steps, please refer to “Synchronous Detection of Module and Key”.
Package Includes:

1pc x GODIAG CAS2 CAS3 SER Semi Smart Test Platform
1pc x OBD2 to DB25 Cable
Our Services

Company Service Overview

2. Global Ready Supports over 95% of vehicle models worldwide and offers 10+ languages (English, German, Spanish, etc.).
3. Universal Coverage Works with 98% of global car brands including petrol, diesel, hybrid, and EV (BMW, Tesla, Toyota, Ford, etc.).
4. 48-Hour Dispatch
5. 100% Quality Inspection
6. 24/7 Tech Support Global technical team available 24/7. 48-hour response time for troubleshooting, firmware upgrades, and custom needs.
7. Universal Diagnostics Compatible with all major auto brands and systems, including hybrid and electric vehicles.
8. One-Stop Solution
1.Why shop at Kolsol?
2.What brands do we have in our store?
AUTEL,XHORSE, LAUNCH, OBDSTAR, GODIAG,XTOOL, LONSDOR, YANHUA, VXDIAG,ALIENTECH,CGDI, LISHI,etc

3. Warranty & Support

1)1-year warranty from the date of receipt.

2)Free lifetime online technical support.

3)Free updates for your item.

Eligible:

  • Quality issues: Faulty or damaged upon arrival.

  • Lost in transit: Confirmed by the carrier.

  • Non-quality issues: Case-by-case after review (10% handling fee if approved).

Not Eligible:

  • Wrong item ordered or change of mind (no quality issue).


Item Specifics

  • Car Fitment: bmw
  • Operating System: Not Applicable
  • Communication interface: USB
  • Voltage: 12V
  • For Vehicle Brand: bmw
  • Type: key programmer
  • Power: Electric
  • Applicable Models: most of car
  • Combination: key programmer,Key Programming,SDK
  • Place of Origin: Guangdong, China
  • Brand Name: GODIAG
  • Model Number: SK421
  • Warranty: 2 years
  • Specification: Read/Erase ABS
  • Support Language: universal
  • Make: GODIAG
  • color: Black
  • Item Type: car diagnostic tool
  • Display Type: NO
  • Connectivity: USB
  • MOQ: 1 pcs
  • Quality: High-Quality
  • Dimensions (W x H x D): 20.5cm*15.2cm*5cm
  • Function 1: CAS2/CAS3 Module Support
  • Function 2: Solder-free Operation
  • Function 3: Full CAS Data Access
  • Feature 1: Key Synchronization
  • Feature 2: All Keys Lost Solution
  • Feature 3: Software Dependent
  • Selling Units:: Single item
  • Single package size:: 18X15X4 cm
  • Single gross weight:: 0.300 KG

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

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We currently ship to addresses within the United States only.

Products may ship from:

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  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.

Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.99 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

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We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 

Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.

Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.

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Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.

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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com

Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.

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For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.

Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.

Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

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Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
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  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.

Shipping Cost for Returns

Please contact us before returning any item.

We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.

If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.

If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.

Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.

Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.

Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States

Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
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