GO2 Dentagenie Sonic Cleaner
Product Overview
GO2 Dentagenie SONIC CLEANER. Chemical Free Cleaning using high frequency ultrasonic vibrations.
Cleans and Sanitises Fast.
PERFECT FOR WEARERS OF:AlignersRetainersDenturesMouthguardsNightguardsCPAP mouthpieces (sized to fit)HOW IT WORKS:High-frequency vibrations vibrate out invisible and visible gunkMicro-Bubbles flush the gapsNoise-free
Innovative sleek design • 5 modes - complete cleaning in 90, 180, 230, 380 or 480 seconds • 360 degrees all round effective & deep cleaning • 45 kHz frequency ultrasonic vibration • Touch screen operation and LED display • Australian owned
Made in China
Use & Dosage
Operations
1. Open the lid, add the clean water, put what you need to clean inside the tank, ensure the clean water is no higher than the "MAX" mark. Do not operate the unit without water in the tank.
2. Plug the adapter into the socket of the machine.
3. Plug the adapter power into the power socket.
4. Short press the "Time" button to switch to the desired time then short press the "ON/OFF" button to start the work.
5. If you want to pause the cleaning you can short press the "ON/OFF* button to pause, the countdown on the display is paused. Short press the power button again to continue working.
6. If you want to reselect the time, long press the "ON/OFF” key to retum to the standby state and press the "Time" to select the time.
7. When the cleaning work Is finished please unplug the power open the lid take cleaned items from the tank then pour out dirty water clean and wipe the tank.
Note: Pour water from the side.
After cleaning, please rinse items with clean water once again.
*Don't seep water into the power connection when cleaning.
4. When the stains are difficult to remove, please wet a clean cloth with water, then wipe them.
*Be careful not to seep water into the switch and power connections.
5. After wiping, dry the device with a dry cloth.
1. Open the lid, add the clean water, put what you need to clean inside the tank, ensure the clean water is no higher than the "MAX" mark. Do not operate the unit without water in the tank.
2. Plug the adapter into the socket of the machine.
3. Plug the adapter power into the power socket.
4. Short press the "Time" button to switch to the desired time then short press the "ON/OFF" button to start the work.
5. If you want to pause the cleaning you can short press the "ON/OFF* button to pause, the countdown on the display is paused. Short press the power button again to continue working.
6. If you want to reselect the time, long press the "ON/OFF” key to retum to the standby state and press the "Time" to select the
Use at least once or twice a day to clean you appliance.
Warnings, Storage & Disposal
Do not allow children to use or place the device out of the reach of children. Could cause burns, electric shock, and injury.
People who fit with a pacemaker internally can't use this product. Could cause a sense of discomfort.
Do not operate the machine without filling water into the tank. Overheating will cause bums or malfunctions.
Do not put in flammable liquid. Could cause a fire.
Do not spray water or liquid over the device and tank.
Wetting the bottom will cause internal water intake, which causes electric shock, fire and malfunction.
Do not use the machine at any damp places. Could cause electric shock, fire and malfunction.
Do not touch the electrical connection with any metal objects. Could cause electric shock, fire and malfunction.
Do not disassemble, repair, modify the machine. Could cause electric shock or injury.
Do not use products other than special adapters. Could cause fire, electric shock.
Do not touch the power plug with wet hands, especially when inserting or removing the plug.
Could cause fire, electric shock and malfunction.
Remove the power plug from the socket if the device is not going to be used for a long time.
Easy to cause fire, electric shock and malfunction.
When the machine is used several times continuously, in order to avoid the damage and failure of the parts caused by overheating, the machine will enter into a system of self-protection. It can be resumed after about 5 minutes.
Do not get water directly from the tap.
Flooding of the device and power switches will lead to malfunction.
Do not add anti-toxic, sterilizing or acidic solvents into the cleaning water.
May cause deterioration of resin and damage of stainless steel.
Do not clean pearls and other low surface hardness articles. (Morse hardness of less then 8)
Can cause damage, discoloration, or loss of luster.
Do not wash rings, necklaces with gems and diamonds for long periods of time.
May cause gems/diamonds to fall off.
DO NOT use the same socket as TV, radio and computer. Can affect the picture clarity or cause noise.
Prevent the device from a falling and a violent shaking. Can cause breakage, deformation, malfunction,
Keep away from direct contact of electrical input and water.
Ingredients
Plastic, medical grade stainless steel, electrical components
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Product Overview
GO2 Dentagenie SONIC CLEANER. Chemical Free Cleaning using high frequency ultrasonic vibrations.
Cleans and Sanitises Fast.
PERFECT FOR WEARERS OF:AlignersRetainersDenturesMouthguardsNightguardsCPAP mouthpieces (sized to fit)HOW IT WORKS:High-frequency vibrations vibrate out invisible and visible gunkMicro-Bubbles flush the gapsNoise-free
Innovative sleek design • 5 modes - complete cleaning in 90, 180, 230, 380 or 480 seconds • 360 degrees all round effective & deep cleaning • 45 kHz frequency ultrasonic vibration • Touch screen operation and LED display • Australian owned
Made in China
Use & Dosage
Operations
1. Open the lid, add the clean water, put what you need to clean inside the tank, ensure the clean water is no higher than the "MAX" mark. Do not operate the unit without water in the tank.
2. Plug the adapter into the socket of the machine.
3. Plug the adapter power into the power socket.
4. Short press the "Time" button to switch to the desired time then short press the "ON/OFF" button to start the work.
5. If you want to pause the cleaning you can short press the "ON/OFF* button to pause, the countdown on the display is paused. Short press the power button again to continue working.
6. If you want to reselect the time, long press the "ON/OFF” key to retum to the standby state and press the "Time" to select the time.
7. When the cleaning work Is finished please unplug the power open the lid take cleaned items from the tank then pour out dirty water clean and wipe the tank.
Note: Pour water from the side.
After cleaning, please rinse items with clean water once again.
*Don't seep water into the power connection when cleaning.
4. When the stains are difficult to remove, please wet a clean cloth with water, then wipe them.
*Be careful not to seep water into the switch and power connections.
5. After wiping, dry the device with a dry cloth.
1. Open the lid, add the clean water, put what you need to clean inside the tank, ensure the clean water is no higher than the "MAX" mark. Do not operate the unit without water in the tank.
2. Plug the adapter into the socket of the machine.
3. Plug the adapter power into the power socket.
4. Short press the "Time" button to switch to the desired time then short press the "ON/OFF" button to start the work.
5. If you want to pause the cleaning you can short press the "ON/OFF* button to pause, the countdown on the display is paused. Short press the power button again to continue working.
6. If you want to reselect the time, long press the "ON/OFF” key to retum to the standby state and press the "Time" to select the
Use at least once or twice a day to clean you appliance.
Warnings, Storage & Disposal
Do not allow children to use or place the device out of the reach of children. Could cause burns, electric shock, and injury.
People who fit with a pacemaker internally can't use this product. Could cause a sense of discomfort.
Do not operate the machine without filling water into the tank. Overheating will cause bums or malfunctions.
Do not put in flammable liquid. Could cause a fire.
Do not spray water or liquid over the device and tank.
Wetting the bottom will cause internal water intake, which causes electric shock, fire and malfunction.
Do not use the machine at any damp places. Could cause electric shock, fire and malfunction.
Do not touch the electrical connection with any metal objects. Could cause electric shock, fire and malfunction.
Do not disassemble, repair, modify the machine. Could cause electric shock or injury.
Do not use products other than special adapters. Could cause fire, electric shock.
Do not touch the power plug with wet hands, especially when inserting or removing the plug.
Could cause fire, electric shock and malfunction.
Remove the power plug from the socket if the device is not going to be used for a long time.
Easy to cause fire, electric shock and malfunction.
When the machine is used several times continuously, in order to avoid the damage and failure of the parts caused by overheating, the machine will enter into a system of self-protection. It can be resumed after about 5 minutes.
Do not get water directly from the tap.
Flooding of the device and power switches will lead to malfunction.
Do not add anti-toxic, sterilizing or acidic solvents into the cleaning water.
May cause deterioration of resin and damage of stainless steel.
Do not clean pearls and other low surface hardness articles. (Morse hardness of less then 8)
Can cause damage, discoloration, or loss of luster.
Do not wash rings, necklaces with gems and diamonds for long periods of time.
May cause gems/diamonds to fall off.
DO NOT use the same socket as TV, radio and computer. Can affect the picture clarity or cause noise.
Prevent the device from a falling and a violent shaking. Can cause breakage, deformation, malfunction,
Keep away from direct contact of electrical input and water.
Ingredients
Plastic, medical grade stainless steel, electrical components
GO2 Dentagenie SONIC CLEANER. Chemical Free Cleaning using high frequency ultrasonic vibrations.
Cleans and Sanitises Fast.
PERFECT FOR WEARERS OF:AlignersRetainersDenturesMouthguardsNightguardsCPAP mouthpieces (sized to fit)HOW IT WORKS:High-frequency vibrations vibrate out invisible and visible gunkMicro-Bubbles flush the gapsNoise-free
Innovative sleek design • 5 modes - complete cleaning in 90, 180, 230, 380 or 480 seconds • 360 degrees all round effective & deep cleaning • 45 kHz frequency ultrasonic vibration • Touch screen operation and LED display • Australian owned
Made in China
Use & Dosage
Operations
1. Open the lid, add the clean water, put what you need to clean inside the tank, ensure the clean water is no higher than the "MAX" mark. Do not operate the unit without water in the tank.
2. Plug the adapter into the socket of the machine.
3. Plug the adapter power into the power socket.
4. Short press the "Time" button to switch to the desired time then short press the "ON/OFF" button to start the work.
5. If you want to pause the cleaning you can short press the "ON/OFF* button to pause, the countdown on the display is paused. Short press the power button again to continue working.
6. If you want to reselect the time, long press the "ON/OFF” key to retum to the standby state and press the "Time" to select the time.
7. When the cleaning work Is finished please unplug the power open the lid take cleaned items from the tank then pour out dirty water clean and wipe the tank.
Note: Pour water from the side.
After cleaning, please rinse items with clean water once again.
*Don't seep water into the power connection when cleaning.
4. When the stains are difficult to remove, please wet a clean cloth with water, then wipe them.
*Be careful not to seep water into the switch and power connections.
5. After wiping, dry the device with a dry cloth.
1. Open the lid, add the clean water, put what you need to clean inside the tank, ensure the clean water is no higher than the "MAX" mark. Do not operate the unit without water in the tank.
2. Plug the adapter into the socket of the machine.
3. Plug the adapter power into the power socket.
4. Short press the "Time" button to switch to the desired time then short press the "ON/OFF" button to start the work.
5. If you want to pause the cleaning you can short press the "ON/OFF* button to pause, the countdown on the display is paused. Short press the power button again to continue working.
6. If you want to reselect the time, long press the "ON/OFF” key to retum to the standby state and press the "Time" to select the
Use at least once or twice a day to clean you appliance.
Warnings, Storage & Disposal
Do not allow children to use or place the device out of the reach of children. Could cause burns, electric shock, and injury.
People who fit with a pacemaker internally can't use this product. Could cause a sense of discomfort.
Do not operate the machine without filling water into the tank. Overheating will cause bums or malfunctions.
Do not put in flammable liquid. Could cause a fire.
Do not spray water or liquid over the device and tank.
Wetting the bottom will cause internal water intake, which causes electric shock, fire and malfunction.
Do not use the machine at any damp places. Could cause electric shock, fire and malfunction.
Do not touch the electrical connection with any metal objects. Could cause electric shock, fire and malfunction.
Do not disassemble, repair, modify the machine. Could cause electric shock or injury.
Do not use products other than special adapters. Could cause fire, electric shock.
Do not touch the power plug with wet hands, especially when inserting or removing the plug.
Could cause fire, electric shock and malfunction.
Remove the power plug from the socket if the device is not going to be used for a long time.
Easy to cause fire, electric shock and malfunction.
When the machine is used several times continuously, in order to avoid the damage and failure of the parts caused by overheating, the machine will enter into a system of self-protection. It can be resumed after about 5 minutes.
Do not get water directly from the tap.
Flooding of the device and power switches will lead to malfunction.
Do not add anti-toxic, sterilizing or acidic solvents into the cleaning water.
May cause deterioration of resin and damage of stainless steel.
Do not clean pearls and other low surface hardness articles. (Morse hardness of less then 8)
Can cause damage, discoloration, or loss of luster.
Do not wash rings, necklaces with gems and diamonds for long periods of time.
May cause gems/diamonds to fall off.
DO NOT use the same socket as TV, radio and computer. Can affect the picture clarity or cause noise.
Prevent the device from a falling and a violent shaking. Can cause breakage, deformation, malfunction,
Keep away from direct contact of electrical input and water.
Ingredients
Plastic, medical grade stainless steel, electrical components
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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