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FROMRIER EGF Cica Bosong Sun Ampoule 56ml - FROMRIER EGF Cica Bosong Sun Ampoule 56ml

$63.57

Why we love it

This clear sun ampoule like moisturizing ampoule has SPF50+ PA++++ formula. This non-irritating anti-pore sun ampoule provides soft finish. Provides moisturizing application without white cast and non-sticky soft finish. The double UV-CUT shield created through double stabilization of UV blocking agent on moisture and oil layers provides perfect UV blockage during long-lasting outdoor activities. The double stabilization of UV blocking agent in moisture and oil layers provides thorough UV shield. Contains high content of moisture essence and water-soluble UV blocking agent to provide moisturizing sun ampoule without oiliness. Completed irritation test on strictly selected sensitive skin types. The reef-safe formula is 100% vegan. Provides soft finish and moisturizing application.

Featured ingredients

Contains vegan EGF to help improve overall skin tone, pore, and elasticity. Contains soothing plants (TECA, Houttuynia Cordata Extract, Portulaca Oleracea Extract, Centella Asiatica Extract, Morinda Citrifolia Extract) to provide soothing effect on irritated skin.

How to use

After finishing skincare, apply the sun ampoule. The sun ampoule is UV blocking agent in form of ampoule that can be identically used as sunscreen.

More Info

A portable 56ml large-capacity sun
ampoule that fits in one hand!
Tube type
Volume UP!
FROMLIER Sun Ampoule
Please check the volume!
EGF Water Sun Ampoule
EGF Matte Sun Ampoule
Finish
Moist Finish for
Makeup Adherence
Smooth Matte Finish
Recommended
Skin Type
For oily, dehydrated skin
seeking a hydrating base for
better makeup adherence
For oily skin
seeking a matte base
moisture
Ingredients
EGF, Centella Asiatica Extract
EGF, 5 Calming Herbs*
*TECA, Houttuynia Cordata Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Moisture Essence
Type
Sun Protection
Factor
Sensitivity
Organic Sunscreen
Sensitive skin hypoallergenic test completed
A transparent sun ampoule that holds
moisturizing ampoule as if nothing is applied.
Experience the hydrating ampoule
texture of the sun ampoule!
Are you satisfied with the
sunscreen you've used so far?
I dislike the unique
roughness, white cast,
and suffocating feeling.
I dislike the sore eyes.
I dislike the stickiness
and greasy shine.
I dislike it because I'm
sensitive and worried
about breakouts.
Once you try Fromlier Sun Ampoule, you won't be able to
use any other sunscreen!
You won't be able to use other
sunscreens anymore -!
Test Results: The"Fromlier Vegan EGF Cica Matte Sun Ampoule" was evaluated by dermatologists and
determined to be a low-irritation product for sensitive skin.
Moisture Essence
Contains Vegan EGF
and Soothing
Herb** Ingredients
UV Protection Index
Clinically Tested
**Soothing Herb: TECA, heartleaf Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Non-irritating
Reef-Safe
formulation
Feels Like Nothing Applied
Matte Finish Non-Irritating*
Sun Ampoule
Vegan EGF Cica Matte Sun Ampoule
Matte Sun Ampoule that absorbs with
a single touch without white cast
Experience the texture like a moisture
ampoule without white cast and a matte
finish without stickiness.
* Same formulationtion as FROMLIER Water Sun Ampoule, but with a different finish!
Our first sample
White Cast TEST
FROMLIER Sun Ampoule
Flawlessly Powerful UV Protection
UV Protection Index Test Completed*
SPF Protection Index Test Results
Worried about UV protection with ampoule formulation?
UV protection index test completed, use with confidence!
* Test Results: The SPF of Inic Company's"Fromlier Vegan EGF Cica Mattifying Sun Ampoule"
was confirmed to be 63.5 ± 4.6 (SPF63).
Test Name: Evaluation Study of UV Protection Index of"FROMRIER EGF Cica Bosong Sun Ampoule"
Testing Institution: Skinmed Clinical Trial Center Co., Ltd.
Testing Period: 2023.04.10~2023.05.03
Moisture Layer
By double-stabilizing the sunscreen in the moisture
and oil layers, it creates a flawless UV shield.
With the Double UV-CUT Shield formed by
double-stabilizing sunscreen in the moisture and oil
layers, it provides impeccable UV protection both in
daily life and during extended outdoor activities.
Oil Layer
Moisture Layer Sunscreen
Oil Layer Sunscreen
Transparent Sun Ampoule
Infused with Moisture Essence
Moisturizing Sun Ampoule with High Moisture Essence
and Water-Soluble UV Filters for a Non-Greasy Finish
Moisture
Essence
Gentle Sun
Formula
Contains Vegan EGF
Helps improve overall skin tone, pores, and elasticity.
*Limited to ingredient description
Triple functional cosmetic: Whitening, wrinkle improvement, and UV protection.
Houttuynia Cordata Extract
** TECA: Asiaticoside, Madecassic Acid, Asiatic Acid
Soothing Ingredients UP!
For Irritated Skin
* Soothing Herb: TECA, heartleaf Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Contains Soothing Herb* for Added Calmness
Centella Asiatica's Most Potent and
Pure Active Soothing Ingredient
Centella Asiatica Extract
Portulaca Oleracea Extract
Morinda Citrifolia (Noni)
Fruit Extract
Completed sensitivity test
for selected sensitive skin
Non-irritating soothing sun
ampoule safe for sensitive skin
Non-irritating*
*Test results: Dermatologist visual assessment of"Fromlier Vegan EGF Cica Soothing Sun Ampoule" determined it to
be a low-irritation product for sensitive skin.
Testing Institution: OATC Skin Clinical Trial Center
Test Name: Primary irritation human application test on sensitive skin patch for"Fromlier Vegan EGF Cica Soothing Sun Ampoule"
Testing Period: 2024.06.25~2024.06.27
Thinking of Sea Coral Reefs
FROMLIER uses vegan ingredients to pursue
healthy and sustainable beauty.
The vegan-certified FROMLIER Sun Ampoule does
not use animal-derived ingredients and is not
tested on animals.
A formula with a matte finish on the outside and a moisturized feel on the inside.
After completing your skincare routine, apply the sun ampoule!
The sun ampoule is a UV protection product in
an 'ampoule' formulation, and can be used
just like sunscreen.
Package created with the visually impaired
To achieve barrier-free consideration for
everyone, all products are labeled with braille.
Feel the braille on the boxes and products.
*All braille by Fromrie is labeled under the
supervision of professional braille transcribers.
FROMLIER goes BEYOND simply incorporating
braille into cosmetics, placing the brand's
top priority on barrier-free accessibility.
A choice to reveal our daily lives, Fromlie

Isin:
ICNUKS3KSQAA

$63.57

In Stock

Sold by , Fulfilled by IBSPOT • Ships from US

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  • Free 30-Day Returns
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FROMRIER EGF Cica Bosong Sun Ampoule 56ml - FROMRIER EGF Cica Bosong Sun Ampoule 56ml

FROMRIER EGF Cica Bosong Sun Ampoule 56ml - FROMRIER EGF Cica Bosong Sun Ampo...

$63.57

Why we love it

This clear sun ampoule like moisturizing ampoule has SPF50+ PA++++ formula. This non-irritating anti-pore sun ampoule provides soft finish. Provides moisturizing application without white cast and non-sticky soft finish. The double UV-CUT shield created through double stabilization of UV blocking agent on moisture and oil layers provides perfect UV blockage during long-lasting outdoor activities. The double stabilization of UV blocking agent in moisture and oil layers provides thorough UV shield. Contains high content of moisture essence and water-soluble UV blocking agent to provide moisturizing sun ampoule without oiliness. Completed irritation test on strictly selected sensitive skin types. The reef-safe formula is 100% vegan. Provides soft finish and moisturizing application.

Featured ingredients

Contains vegan EGF to help improve overall skin tone, pore, and elasticity. Contains soothing plants (TECA, Houttuynia Cordata Extract, Portulaca Oleracea Extract, Centella Asiatica Extract, Morinda Citrifolia Extract) to provide soothing effect on irritated skin.

How to use

After finishing skincare, apply the sun ampoule. The sun ampoule is UV blocking agent in form of ampoule that can be identically used as sunscreen.

More Info

A portable 56ml large-capacity sun
ampoule that fits in one hand!
Tube type
Volume UP!
FROMLIER Sun Ampoule
Please check the volume!
EGF Water Sun Ampoule
EGF Matte Sun Ampoule
Finish
Moist Finish for
Makeup Adherence
Smooth Matte Finish
Recommended
Skin Type
For oily, dehydrated skin
seeking a hydrating base for
better makeup adherence
For oily skin
seeking a matte base
moisture
Ingredients
EGF, Centella Asiatica Extract
EGF, 5 Calming Herbs*
*TECA, Houttuynia Cordata Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Moisture Essence
Type
Sun Protection
Factor
Sensitivity
Organic Sunscreen
Sensitive skin hypoallergenic test completed
A transparent sun ampoule that holds
moisturizing ampoule as if nothing is applied.
Experience the hydrating ampoule
texture of the sun ampoule!
Are you satisfied with the
sunscreen you've used so far?
I dislike the unique
roughness, white cast,
and suffocating feeling.
I dislike the sore eyes.
I dislike the stickiness
and greasy shine.
I dislike it because I'm
sensitive and worried
about breakouts.
Once you try Fromlier Sun Ampoule, you won't be able to
use any other sunscreen!
You won't be able to use other
sunscreens anymore -!
Test Results: The"Fromlier Vegan EGF Cica Matte Sun Ampoule" was evaluated by dermatologists and
determined to be a low-irritation product for sensitive skin.
Moisture Essence
Contains Vegan EGF
and Soothing
Herb** Ingredients
UV Protection Index
Clinically Tested
**Soothing Herb: TECA, heartleaf Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Non-irritating
Reef-Safe
formulation
Feels Like Nothing Applied
Matte Finish Non-Irritating*
Sun Ampoule
Vegan EGF Cica Matte Sun Ampoule
Matte Sun Ampoule that absorbs with
a single touch without white cast
Experience the texture like a moisture
ampoule without white cast and a matte
finish without stickiness.
* Same formulationtion as FROMLIER Water Sun Ampoule, but with a different finish!
Our first sample
White Cast TEST
FROMLIER Sun Ampoule
Flawlessly Powerful UV Protection
UV Protection Index Test Completed*
SPF Protection Index Test Results
Worried about UV protection with ampoule formulation?
UV protection index test completed, use with confidence!
* Test Results: The SPF of Inic Company's"Fromlier Vegan EGF Cica Mattifying Sun Ampoule"
was confirmed to be 63.5 ± 4.6 (SPF63).
Test Name: Evaluation Study of UV Protection Index of"FROMRIER EGF Cica Bosong Sun Ampoule"
Testing Institution: Skinmed Clinical Trial Center Co., Ltd.
Testing Period: 2023.04.10~2023.05.03
Moisture Layer
By double-stabilizing the sunscreen in the moisture
and oil layers, it creates a flawless UV shield.
With the Double UV-CUT Shield formed by
double-stabilizing sunscreen in the moisture and oil
layers, it provides impeccable UV protection both in
daily life and during extended outdoor activities.
Oil Layer
Moisture Layer Sunscreen
Oil Layer Sunscreen
Transparent Sun Ampoule
Infused with Moisture Essence
Moisturizing Sun Ampoule with High Moisture Essence
and Water-Soluble UV Filters for a Non-Greasy Finish
Moisture
Essence
Gentle Sun
Formula
Contains Vegan EGF
Helps improve overall skin tone, pores, and elasticity.
*Limited to ingredient description
Triple functional cosmetic: Whitening, wrinkle improvement, and UV protection.
Houttuynia Cordata Extract
** TECA: Asiaticoside, Madecassic Acid, Asiatic Acid
Soothing Ingredients UP!
For Irritated Skin
* Soothing Herb: TECA, heartleaf Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Contains Soothing Herb* for Added Calmness
Centella Asiatica's Most Potent and
Pure Active Soothing Ingredient
Centella Asiatica Extract
Portulaca Oleracea Extract
Morinda Citrifolia (Noni)
Fruit Extract
Completed sensitivity test
for selected sensitive skin
Non-irritating soothing sun
ampoule safe for sensitive skin
Non-irritating*
*Test results: Dermatologist visual assessment of"Fromlier Vegan EGF Cica Soothing Sun Ampoule" determined it to
be a low-irritation product for sensitive skin.
Testing Institution: OATC Skin Clinical Trial Center
Test Name: Primary irritation human application test on sensitive skin patch for"Fromlier Vegan EGF Cica Soothing Sun Ampoule"
Testing Period: 2024.06.25~2024.06.27
Thinking of Sea Coral Reefs
FROMLIER uses vegan ingredients to pursue
healthy and sustainable beauty.
The vegan-certified FROMLIER Sun Ampoule does
not use animal-derived ingredients and is not
tested on animals.
A formula with a matte finish on the outside and a moisturized feel on the inside.
After completing your skincare routine, apply the sun ampoule!
The sun ampoule is a UV protection product in
an 'ampoule' formulation, and can be used
just like sunscreen.
Package created with the visually impaired
To achieve barrier-free consideration for
everyone, all products are labeled with braille.
Feel the braille on the boxes and products.
*All braille by Fromrie is labeled under the
supervision of professional braille transcribers.
FROMLIER goes BEYOND simply incorporating
braille into cosmetics, placing the brand's
top priority on barrier-free accessibility.
A choice to reveal our daily lives, Fromlie

Isin:
ICNUKS3KSQAA

Why we love it

This clear sun ampoule like moisturizing ampoule has SPF50+ PA++++ formula. This non-irritating anti-pore sun ampoule provides soft finish. Provides moisturizing application without white cast and non-sticky soft finish. The double UV-CUT shield created through double stabilization of UV blocking agent on moisture and oil layers provides perfect UV blockage during long-lasting outdoor activities. The double stabilization of UV blocking agent in moisture and oil layers provides thorough UV shield. Contains high content of moisture essence and water-soluble UV blocking agent to provide moisturizing sun ampoule without oiliness. Completed irritation test on strictly selected sensitive skin types. The reef-safe formula is 100% vegan. Provides soft finish and moisturizing application.

Featured ingredients

Contains vegan EGF to help improve overall skin tone, pore, and elasticity. Contains soothing plants (TECA, Houttuynia Cordata Extract, Portulaca Oleracea Extract, Centella Asiatica Extract, Morinda Citrifolia Extract) to provide soothing effect on irritated skin.

How to use

After finishing skincare, apply the sun ampoule. The sun ampoule is UV blocking agent in form of ampoule that can be identically used as sunscreen.

More Info

A portable 56ml large-capacity sun
ampoule that fits in one hand!
Tube type
Volume UP!
FROMLIER Sun Ampoule
Please check the volume!
EGF Water Sun Ampoule
EGF Matte Sun Ampoule
Finish
Moist Finish for
Makeup Adherence
Smooth Matte Finish
Recommended
Skin Type
For oily, dehydrated skin
seeking a hydrating base for
better makeup adherence
For oily skin
seeking a matte base
moisture
Ingredients
EGF, Centella Asiatica Extract
EGF, 5 Calming Herbs*
*TECA, Houttuynia Cordata Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Moisture Essence
Type
Sun Protection
Factor
Sensitivity
Organic Sunscreen
Sensitive skin hypoallergenic test completed
A transparent sun ampoule that holds
moisturizing ampoule as if nothing is applied.
Experience the hydrating ampoule
texture of the sun ampoule!
Are you satisfied with the
sunscreen you've used so far?
I dislike the unique
roughness, white cast,
and suffocating feeling.
I dislike the sore eyes.
I dislike the stickiness
and greasy shine.
I dislike it because I'm
sensitive and worried
about breakouts.
Once you try Fromlier Sun Ampoule, you won't be able to
use any other sunscreen!
You won't be able to use other
sunscreens anymore -!
Test Results: The"Fromlier Vegan EGF Cica Matte Sun Ampoule" was evaluated by dermatologists and
determined to be a low-irritation product for sensitive skin.
Moisture Essence
Contains Vegan EGF
and Soothing
Herb** Ingredients
UV Protection Index
Clinically Tested
**Soothing Herb: TECA, heartleaf Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Non-irritating
Reef-Safe
formulation
Feels Like Nothing Applied
Matte Finish Non-Irritating*
Sun Ampoule
Vegan EGF Cica Matte Sun Ampoule
Matte Sun Ampoule that absorbs with
a single touch without white cast
Experience the texture like a moisture
ampoule without white cast and a matte
finish without stickiness.
* Same formulationtion as FROMLIER Water Sun Ampoule, but with a different finish!
Our first sample
White Cast TEST
FROMLIER Sun Ampoule
Flawlessly Powerful UV Protection
UV Protection Index Test Completed*
SPF Protection Index Test Results
Worried about UV protection with ampoule formulation?
UV protection index test completed, use with confidence!
* Test Results: The SPF of Inic Company's"Fromlier Vegan EGF Cica Mattifying Sun Ampoule"
was confirmed to be 63.5 ± 4.6 (SPF63).
Test Name: Evaluation Study of UV Protection Index of"FROMRIER EGF Cica Bosong Sun Ampoule"
Testing Institution: Skinmed Clinical Trial Center Co., Ltd.
Testing Period: 2023.04.10~2023.05.03
Moisture Layer
By double-stabilizing the sunscreen in the moisture
and oil layers, it creates a flawless UV shield.
With the Double UV-CUT Shield formed by
double-stabilizing sunscreen in the moisture and oil
layers, it provides impeccable UV protection both in
daily life and during extended outdoor activities.
Oil Layer
Moisture Layer Sunscreen
Oil Layer Sunscreen
Transparent Sun Ampoule
Infused with Moisture Essence
Moisturizing Sun Ampoule with High Moisture Essence
and Water-Soluble UV Filters for a Non-Greasy Finish
Moisture
Essence
Gentle Sun
Formula
Contains Vegan EGF
Helps improve overall skin tone, pores, and elasticity.
*Limited to ingredient description
Triple functional cosmetic: Whitening, wrinkle improvement, and UV protection.
Houttuynia Cordata Extract
** TECA: Asiaticoside, Madecassic Acid, Asiatic Acid
Soothing Ingredients UP!
For Irritated Skin
* Soothing Herb: TECA, heartleaf Extract, Centella Asiatica Extract, Portulaca Oleracea Extract, Noni Extract
Contains Soothing Herb* for Added Calmness
Centella Asiatica's Most Potent and
Pure Active Soothing Ingredient
Centella Asiatica Extract
Portulaca Oleracea Extract
Morinda Citrifolia (Noni)
Fruit Extract
Completed sensitivity test
for selected sensitive skin
Non-irritating soothing sun
ampoule safe for sensitive skin
Non-irritating*
*Test results: Dermatologist visual assessment of"Fromlier Vegan EGF Cica Soothing Sun Ampoule" determined it to
be a low-irritation product for sensitive skin.
Testing Institution: OATC Skin Clinical Trial Center
Test Name: Primary irritation human application test on sensitive skin patch for"Fromlier Vegan EGF Cica Soothing Sun Ampoule"
Testing Period: 2024.06.25~2024.06.27
Thinking of Sea Coral Reefs
FROMLIER uses vegan ingredients to pursue
healthy and sustainable beauty.
The vegan-certified FROMLIER Sun Ampoule does
not use animal-derived ingredients and is not
tested on animals.
A formula with a matte finish on the outside and a moisturized feel on the inside.
After completing your skincare routine, apply the sun ampoule!
The sun ampoule is a UV protection product in
an 'ampoule' formulation, and can be used
just like sunscreen.
Package created with the visually impaired
To achieve barrier-free consideration for
everyone, all products are labeled with braille.
Feel the braille on the boxes and products.
*All braille by Fromrie is labeled under the
supervision of professional braille transcribers.
FROMLIER goes BEYOND simply incorporating
braille into cosmetics, placing the brand's
top priority on barrier-free accessibility.
A choice to reveal our daily lives, Fromlie
  • Content volume or weight: 56ml
  • Ideal for: For all skin types
  • Expiration date (or expiration date after opening): Makred on the product
  • How to Use: After your basic skincare routine, apply an appropriate amount and spread evenly over skin prone to UV exposure.
  • Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Kolmar Korea Co., Ltd. / INIT Company Co., Ltd.
  • Country of Manufacture: South Korea
  • Ingredients: Water,Dibutyl Adipate,Butyloctyl Salicylate,Propanediol,Alcohol Denat.,Ethylhexyl Triazone,Terephthalylidene Dicamphor Sulfonic Acid,Polymethylsilsesquioxane,Polyglyceryl-3 Distearate,Niacinamide,Tromethamine,1,2-Hexanediol,Butylene Glycol,Diethylamino Hydroxybenzoyl Hexyl Benzoate,Caprylyl Methicone,Pentylene Glycol,Polysilicone-15,Sphingomonas Ferment Extract,Avena Sativa (Oat) Kernel Extract,Cynara Scolymus (Artichoke) Leaf Extract,Malachite Extract,Centella Asiatica Extract,Portulaca Oleracea Extract,Morinda Citrifolia Extract,Houttuynia Cordata Extract,Camellia Sinensis Leaf Water,Hydrogenated Lecithin,Sodium Hyaluronate,Glyceryl Stearate,VP/Eicosene Copolymer,Bis-Ethylhexyloxyphenol Methoxyphenyl Triazine,Cetearyl Alcohol,Methylpropanediol,Glycerin,Ammonium Acryloyldimethyltaurate/VP Copolymer,Carbomer,Glyceryl Stearate Citrate,Acrylates/C10-30 Alkyl Acrylate Crosspolymer,Ethylhexylglycerin,Sodium Stearoyl Glutamate,Adenosine,Polyquaternium-51,Beta-Glucan,Tetrahydroxypropyl Ethylenediamine,Glycine,Arginine,Tocopherol,Allantoin,Panthenol,Asiaticoside,Madecassic Acid,Asiatic Acid,sh-Oligopeptide-1,Fragrance,Phenoxyethanol
  • MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
  • Precautions when using: 1. If you have red spots, swelling, itchiness, etc. during or after use or when exposed to direct sunlight, stop using it and consult with a doctor. 2.Do not use on open wounds, etc. 3. Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight.
  • Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.99 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.

We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.

If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.

If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.