FANCL New Pure Moist Foam Facial Cleanser [Refill] 130mL x 2 bags (Approx. 100 uses) Facial Cleanser Additive-free (Sensitive Skin/Amino Acid/Ceramide) Foam Facial Cleanser
FANCL New Pure Moist Foam Facial Cleanser [Refill] 130mL x 2 bags (Approx. 100 uses) Facial Cleanser Additive-free (Sensitive Skin/Amino Acid/Ceramide) Foam Facial Cleanser
FANCL New Pure Moist Foam Facial Cleanser [Refill] 130mL x 2 bags (Approx. 100 uses) Facial Cleanser Additive-free (Sensitive Skin/Amino Acid/Ceramide) Foam Facial Cleanser
- [An easy and convenient facial cleanser that comes out as foam. The fluffy foam keeps your skin moisturized even after washing.] A push-type facial cleanser that easily produces fluffy foam. Double ceramide and amino acid cleansing ingredients provide moisturizing care. In addition, it contains plant-derived ingredients that prevent rough skin, making even delicate, sensitive skin moist and smooth. It is easy to wash, and is recommended for children and men. ☆The bottle and refill set is convenient and economical! *For hygiene reasons, please replace the container with a new one after refilling twice.
- [Order of use] Cleansing ⇒ Pure Moist Foam Cleanser ⇒ Lotion ⇒ Essence ⇒ Mask ⇒ Emulsion [Estimated amount of use] 3 to 4 pumps / [Number of uses] Bottle (150mL): Approximately 60 uses, Refill (130mL): Approximately 50 uses
- [How to use the refill] *Please be sure to refill into the used container of the renewed "Pure Moist Foaming Facial Cleanser c". / *Please use the main container as is without washing it. / *For hygiene reasons, please replace the container after refilling twice. [Fresh period] After opening: within 120 days Unopened: within 3 years / No preservatives, fragrances, synthetic colors, petroleum-based surfactants, or UV absorbers are used. *Weak acidity, with manufacturing date.
- Ingredients: Water, glycerin, sorbitol, potassium cocoyl glutamate, DPG, sodium cocoamphoacetate, pentylene glycol, maltitol, lauramidopropyl hydroxysultaine, glycereth-26, sodium cocoyl alanine, ceramide NG, yuzu fruit extract, peach leaf extract, allantoin, serine, sodium hyaluronate, rosemary leaf extract, BG, PEG-75 dilaurate, citric acid, sodium citrate, tocopherol
| brand | FANCL |
| Product dimensions (length x width x height) | 28 x 110 x 170 mm |
| scent | Rosemary, Peach, Orchid |
| Age Recommendation | adult |
| Skin Type | sensitive skin |
| Number of product packages | 1 |
| Features | pH Balance, Stain Removal |
| Product shape | Forms |
| Number of items | 1 |
| Number of units | 260.0 milliliters |
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[Push-type fluffy foam]
A convenient push-type facial cleanser. Not only does it not require lathering, but it also has a fluffy elasticity and good foam retention, and it can be rinsed off quickly. It is easy to use, so it is recommended for washing your face in the morning when you are busy.
Even children who have difficulty creating a lather and men can easily and consistently wash their faces properly, so the whole family can use it with confidence.
[Contents] [Refill] 130mL x 1 bag (approximately 50 uses)

[For dry and rough skin]
In addition to moisturizing ingredients, it also contains plant-derived ingredients to prevent rough skin.
It effectively prevents rough skin and leaves your skin moisturized.

[Protects moisture and makes skin smooth]
Highly moisturizing double ceramide and amino acid-based cleansing ingredients provide moisturizing care.
Protects moisture and leaves skin smooth.

[Gentle on your skin]
In addition to peach leaf extract, it also contains allantoin to prevent rough skin.
It gently protects your skin and prevents rough skin.

[Correct way to wash your face]
Before washing your face
Keep your hair tied up so that it doesn't get in your face, and make sure your hands are clean and washed with soap.
The correct way to wash your face
1. Pump 3-4 times into the palm of your hand! To create a fine, fine lather, press the pump firmly all the way.
2. Gently wash your face by rolling the foam over it. Roll the foam over your skin in the following order to lift away dirt: forehead → temples → around the nose → cheeks → chin.
3. Rinse gently with cold or lukewarm water. Be careful not to leave any residue behind. We recommend lukewarm water below 32°C. Avoid using hot water or showers directly on your face. Be careful not to leave any residue behind around your hairline or under your chin.
4. Wipe gently without rubbing. Use a soft, clean towel.
POINT
Moisturize your skin with lotion immediately after washing your face before it dries out.

[Additive-free yet refillable!]
By incorporating moisturizing ingredients with excellent antibacterial properties, it is possible to refill the product without any additives.
Refilling bottles reduces the amount of plastic used by approximately 90% compared to replacing bottles.
Furthermore, the plastic used is plant-based (sugar cane), making this an eco-friendly initiative that is kind to both the environment and users.
*Please refill the main container without washing it.
*After refilling twice, please replace with a new container.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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