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홀리카홀리카 [F/W] 마이페이브 무드 아이 팔레트 [F/W] My Fave Mood Eye Palette
$41.59
- $14.99 shipping from South Korea View details
-
Arrives
[F/W] My Fave Mood Eye Palette
Experience the beauty of versatility and creativity with the [F/W] My Fave Mood Eye Palette from Holika Holika. This palette includes a rich selection of shades designed to suit all skin types, making it the perfect companion for any makeup enthusiast.
Product Highlights:
- Designed for all skin types
- Travel-friendly size with 8g of product
- New product from Holika Holika
- Manufactured in South Korea
- Long-lasting, vibrant colors
Specifications:
| Attribute | Details |
|---|---|
| Origin | South Korea |
| Product Number | PD41213822-LO2092068495_2092068497 |
| Brand | Holika Holika |
| Content Capacity | 8g |
| Expiration Information | Contact customer service for details |
| Manufacturer | COSMAX Co., Ltd. / Enprani Co., Ltd. |
| Quality Guarantee Standards | Follow relevant laws and Consumer Dispute Resolution Standards |
| Consumer Consultation | 070-5014-0324 |
Usage Caution:
Avoid using on wounded areas. If any abnormal symptoms or side effects occur, consult a specialist. Store out of reach of children and away from direct sunlight.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
[F/W] My Fave Mood Eye Palette
Experience the beauty of versatility and creativity with the [F/W] My Fave Mood Eye Palette from Holika Holika. This palette includes a rich selection of shades designed to suit all skin types, making it the perfect companion for any makeup enthusiast.
Product Highlights:
- Designed for all skin types
- Travel-friendly size with 8g of product
- New product from Holika Holika
- Manufactured in South Korea
- Long-lasting, vibrant colors
Specifications:
| Attribute | Details |
|---|---|
| Origin | South Korea |
| Product Number | PD41213822-LO2092068495_2092068497 |
| Brand | Holika Holika |
| Content Capacity | 8g |
| Expiration Information | Contact customer service for details |
| Manufacturer | COSMAX Co., Ltd. / Enprani Co., Ltd. |
| Quality Guarantee Standards | Follow relevant laws and Consumer Dispute Resolution Standards |
| Consumer Consultation | 070-5014-0324 |
Usage Caution:
Avoid using on wounded areas. If any abnormal symptoms or side effects occur, consult a specialist. Store out of reach of children and away from direct sunlight.
[F/W] My Fave Mood Eye Palette
Experience the beauty of versatility and creativity with the [F/W] My Fave Mood Eye Palette from Holika Holika. This palette includes a rich selection of shades designed to suit all skin types, making it the perfect companion for any makeup enthusiast.
Product Highlights:
- Designed for all skin types
- Travel-friendly size with 8g of product
- New product from Holika Holika
- Manufactured in South Korea
- Long-lasting, vibrant colors
Specifications:
| Attribute | Details |
|---|---|
| Origin | South Korea |
| Product Number | PD41213822-LO2092068495_2092068497 |
| Brand | Holika Holika |
| Content Capacity | 8g |
| Expiration Information | Contact customer service for details |
| Manufacturer | COSMAX Co., Ltd. / Enprani Co., Ltd. |
| Quality Guarantee Standards | Follow relevant laws and Consumer Dispute Resolution Standards |
| Consumer Consultation | 070-5014-0324 |
Usage Caution:
Avoid using on wounded areas. If any abnormal symptoms or side effects occur, consult a specialist. Store out of reach of children and away from direct sunlight.
- origin: South Korea
- product number: PD41213822-LO2092068495_2092068497
- product status: new product
- brand: Holika Holika
- content capacity or weight: 8g
- main specifications: all skin types
- expiration date or period after opening: e.g.) Each product has different use by dates or periods after opening as it is a frequently stocked item. Please contact the consumer consultation number to check the exact expiration date or period after opening for the product you will receive.
- cosmetic manufacturer, responsible seller, and customized cosmetic seller: COSMAX Co., Ltd. / Enprani Co., Ltd.
- manufacturing country: South Korea
- full ingredients: #Shell in the Sea [01 Waterful] Dimethicone, Synthetic Fluorphlogopite, Calcium Aluminum Borosilicate, Calcium Titanium Borosilicate, Methyl Methacrylate Crosspolymer, Titanium Dioxide (CI 77891), Neopentyl Glycol Diethylhexanoate, Hexyl Laurate, Nylon-12, Dimethicone/Vinyl Dimethicone Crosspolymer, Diglyceryl Sebacate/Iso Palmitate, Sorbitan Sesquioleate, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Magnesium Myristate, Propanediol, Silica, Synthetic Wax, Kaolin, Tocopherol, Tin Oxide (CI 77861), Phenoxyethanol, Manganese Violet (CI 77742), Carmine (CI 75470), Ferric Ferrocyanide (CI 77510) [02 Whispering] Talc, Mica (CI 77019), Aluminum Starch Octenylsuccinate, Titanium Dioxide (CI 77891), Silica, Caprylic/Capric Triglyceride, Triethylhexanoin, Triethoxycaprylylsilane, Magnesium Myristate, Macadamia Seed Oil, Methylpropanediol, Dimethicone, Propanediol, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Aluminum Hydroxide, Fragrance, Red 226 (CI 73360), Ultramarine (CI 77007), Red Iron Oxide (CI 77491), Yellow Iron Oxide (CI 77492), Yellow 4 (CI 19140), Black Iron Oxide (CI 77499) [03 Pink Sand] Mica (CI 77019), Titanium Dioxide (CI 77891), Talc, Nylon-12, Neopentyl Glycol Diethylhexanoate, Phenyldimethicone, Alumina, Calcium Sodium Borosilicate, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Magnesium Myristate, Diisostearyl Malate, Isostearyl Neopentanoate, Octyldodecyl Stearoylstearate, Methylpropanediol, Polybutene, Silica, Magnesium Stearate, Propanediol, Dimethicone, Lauroyl Lysine, Triethoxycaprylylsilane, Aluminum Hydroxide, Meticon, Maltodextrin, Tin Oxide (CI 77861), Fragrance, Carmine (CI 75470), Ultramarine (CI 77007), Yellow 4 (CI 19140), Yellow Iron Oxide (CI 77492), Red Iron Oxide (CI 77491), Black Iron Oxide (CI 77499) [04 Sea Jelly] Mica (CI 77019), Talc, Titanium Dioxide (CI 77891), Silica, Octyldodecanol, Magnesium Myristate, Octyldodecyl Stearoylstearate, Phenyldimethicone, Ultramarine (CI 77007), Methylpropanediol, Nylon-12, Caprylic/Capric Triglyceride, Aluminum Hydroxide, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Magnesium Stearate, Propanediol, Triethoxycaprylylsilane, Diisostearyl Malate, Meticon, Dimethicone Stearate, Dimethicone, Hydrogenated Lecithin, Lauroyl Lysine, Kaolin, Fragrance, Red 226 (CI 73360), Manganese Violet (CI 77742), Black Iron Oxide (CI 77499), Red Iron Oxide (CI 77491), Yellow Iron Oxide (CI 77492) [05 Mermaid] Calcium Aluminum Borosilicate, Calcium Titanium Borosilicate, Diphenyl Dimethicone, Titanium Dioxide (CI 77891), Polypropylene, Hydrogenated Castor Oil Isostearate, Hydrogenated Polyisobutene, Diisostearyl Malate, Silica, Calcium Sodium Borosilicate, Zinc Stearate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, C30-45 Alkyl Dimethicone, Magnesium Stearate, Methylpropanediol, Disteardimonium Hectorite, Propanediol, Propylene Carbonate, Tin Oxide (CI 77861), Mica (CI 77019), Carmine (CI 75470), Red Iron Oxide (CI 77491), Ferric Ferrocyanide (CI 77510) [06 Waves] Talc, Mica (CI 77019), Titanium Dioxide (CI 77891), Silica, Boron Nitride, Octyldodecyl Stearoylstearate, Phenyldimethicone, Dimethicone, Macadamia Seed Oil, Shea Butter, Magnesium Myristate, Methylpropanediol, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Diisostearyl Malate, Magnesium Stearate, Propanediol, Lauroyl Lysine, Aluminum Hydroxide, Meticon, Triethoxycaprylylsilane, Maltodextrin, Kaolin, Fragrance, Carmine (CI 75470), Yellow Iron Oxide (CI 77492), Manganese Violet (CI 77742), Ultramarine (CI 77007), Red Iron Oxide (CI 77491), Yellow 4 (CI 19140), Black Iron Oxide (CI 77499) [07 Moment] Talc, Mica (CI 77019), Silica, Titanium Dioxide (CI 77891), Manganese Violet (CI 77742), Boron Nitride, Octyldodecyl Stearoylstearate, Phenyldimethicone, Dimethicone, Ultramarine (CI 77007), Macadamia Seed Oil, Shea Butter, Magnesium Myristate, Methylpropanediol, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Diisostearyl Malate, Magnesium Stearate, Propanediol, Lauroyl Lysine, Triethoxycaprylylsilane, Kaolin, Aluminum Hydroxide, Maltodextrin, Fragrance, Red Iron Oxide (CI 77491), Yellow Iron Oxide (CI 77492), Black Iron Oxide (CI 77499), Carmine (CI 75470), Red 226 (CI 73360) [08 Conch] Talc, Mica (CI 77019), Titanium Dioxide (CI 77891), Silica, Boron Nitride, Octyldodecyl Stearoylstearate, Phenyldimethicone, Calcium Titanium Borosilicate, Calcium Sodium Borosilicate, Dimethicone, Macadamia Seed Oil, Shea Butter, Magnesium Myristate, Methylpropanediol, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Diisostearyl Malate, Magnesium Stearate, Propanediol, Lauroyl Lysine, Aluminum Hydroxide, Triethoxycaprylylsilane, Meticon, Tin Oxide (CI 77861), Fragrance, Red 226 (CI 73360), Ultramarine (CI 77007), Red Iron Oxide (CI 77491), Yellow Iron Oxide (CI 77492), Black Iron Oxide (CI 77499), Blue 1 (CI 42090), Yellow 4 (CI 19140) [09 Dipper] Talc, Mica (CI 77019), Black Iron Oxide (CI 77499), Titanium Dioxide (CI 77891), Silica, Boron Nitride, Red Iron Oxide (CI 77491), Octyldodecyl Stearoylstearate, Phenyldimethicone, Manganese Violet (CI 77742), Dimethicone, Ultramarine (CI 77007), Yellow Iron Oxide (CI 77492), Macadamia Seed Oil, Shea Butter, Magnesium Myristate, Methylpropanediol, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Diisostearyl Malate, Magnesium Stearate, Propanediol, Lauroyl Lysine, Triethoxycaprylylsilane, Aluminum Hydroxide, Kaolin, Maltodextrin, Fragrance, Carmine (CI 75470), Red 226 (CI 73360) #Shell on the Beach [01 Sunshine] Dimethicone, Calcium Titanium Borosilicate, Calcium Aluminum Borosilicate, Synthetic Fluorphlogopite, Methyl Methacrylate Crosspolymer, Titanium Dioxide (CI 77891), Neopentyl Glycol Diethylhexanoate, Hexyl Laurate, Nylon-12, Dimethicone/Vinyl Dimethicone Crosspolymer, Diglyceryl Sebacate/Iso Palmitate, Sorbitan Sesquioleate, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Magnesium Myristate, Propanediol, Synthetic Wax, Tocopherol, Tin Oxide (CI 77861), Phenoxyethanol, Mica (CI 77019), Red Iron Oxide (CI 77491), Carmine (CI 75470) [02 Cream] Talc, Mica (CI 77019), Silica, Nylon-12, Octyldodecyl Stearoylstearate, Phenyldimethicone, Magnesium Myristate, Dimethicone, Macadamia Seed Oil, Methylpropanediol, Triethoxycaprylylsilane, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Diisostearyl Malate, Propanediol, Magnesium Stearate, Hydrogenated Lecithin, Aluminum Hydroxide, Meticon, Fragrance, Limonene, Linalool, Hexyl Cinnamal, Benzyl Benzoate, Citronellol, Yellow Iron Oxide (CI 77492), Titanium Dioxide (CI 77891), Red Iron Oxide (CI 77491), Red 226 (CI 73360), Black Iron Oxide (CI 77499), Yellow 4 (CI 19140) [03 Sparkling Sand] Mica (CI 77019), Talc, Titanium Dioxide (CI 77891), Synthetic Fluorphlogopite, Nylon-12, Magnesium Myristate, Neopentyl Glycol Diethylhexanoate, Phenyldimethicone, Hydrogenated Polyisobutene, Silica, Red Iron Oxide (CI 77491), Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Magnesium Stearate, Diisostearyl Malate, Isostearyl Neopentanoate, Octyldodecyl Stearoylstearate, Macadamia Seed Oil, Methylpropanediol, Dimethicone, Polybutene, Propanediol, Triethoxycaprylylsilane, Aluminum Hydroxide, Meticon, Maltodextrin, Tin Oxide (CI 77861), Fragrance, Limonene, Linalool, Hexyl Cinnamal, Benzyl Benzoate, Citronellol, Yellow Iron Oxide (CI 77492), Red 226 (CI 73360), Carmine (CI 75470), Ultramarine (CI 77007), Black Iron Oxide (CI 77499) [04 Coast] Talc, Mica (CI 77019), Aluminum Starch Octenylsuccinate, Silica, Titanium Dioxide (CI 77891), Caprylic/Capric Triglyceride, Triethylhexanoin, Triethoxycaprylylsilane, Magnesium Myristate, Dimethicone, Macadamia Seed Oil, Methylpropanediol, Propanediol, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Aluminum Hydroxide, Meticon, Tin Oxide (CI 77861), Fragrance, Limonene, Linalool, Hexyl Cinnamal, Benzyl Benzoate, Citronellol, Red Iron Oxide (CI 77491), Yellow Iron Oxide (CI 77492), Red 226 (CI 73360), Black Iron Oxide (CI 77499) [05 Coral Reef] Calcium Titanium Borosilicate, Calcium Aluminum Borosilicate, Titanium Dioxide (CI 77891), Diphenyl Siloxy Phenyl Trimethicone, Talc, Hydrogenated Castor Oil Isostearate, Polypropylene, Zinc Stearate, Hydrogenated Polyisobutene, Diisostearyl Malate, Mica (CI 77019), Calcium Sodium Borosilicate, Triethylhexanoin, Silica, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, C30-45 Alkyl Dimethicone, Polyglyceryl-2 Triisostearate, Shea Butter, Methylpropanediol, Nylon-12, Disteardimonium Hectorite, Magnesium Myristate, Propanediol, Magnesium Stearate, Propylene Carbonate, Hydroxypropyl Bispalmitamide MEA, Maltodextrin, Aluminum Hydroxide, Dimethicone, Meticon, Tin Oxide (CI 77861), Red Iron Oxide (CI 77491), Carmine (CI 75470), Yellow Iron Oxide (CI 77492), Black Iron Oxide (CI 77499), Yellow 5 (CI 15985) [06 Sea Shell] Talc, Mica (CI 77019), Titanium Dioxide (CI 77891), Silica, Neopentyl Glycol Diethylhexanoate, Magnesium Myristate, Phenyldimethicone, Dimethicone, Macadamia Seed Oil, Methylpropanediol, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Diisostearyl Malate, Isostearyl Neopentanoate, Octyldodecyl Stearoylstearate, Triethoxycaprylylsilane, Magnesium Stearate, Propanediol, Lauroyl Lysine, Polybutene, Hydrogenated Lecithin, Aluminum Hydroxide, Meticon, Kaolin, Fragrance, Limonene, Linalool, Hexyl Cinnamal, Benzyl Benzoate, Citronellol, Red Iron Oxide (CI 77491), Yellow Iron Oxide (CI 77492), Manganese Violet (CI 77742), Red 226 (CI 73360), Black Iron Oxide (CI 77499), Ultramarine (CI 77007), Yellow 4 (CI 19140) [07 Wonder] Talc, Mica (CI 77019), Silica, Boron Nitride, Nylon-12, Octyldodecyl Stearoylstearate, Phenyldimethicone, Titanium Dioxide (CI 77891), Yellow Iron Oxide (CI 77492), Magnesium Myristate, Triethoxycaprylylsilane, Red Iron Oxide (CI 77491), Macadamia Seed Oil, Methylpropanediol, Dimethicone, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Diisostearyl Malate, Propanediol, Magnesium Stearate, Aluminum Hydroxide, Maltodextrin, Kaolin, Fragrance, Limonene, Linalool, Hexyl Cinnamal, Benzyl Benzoate, Citronellol, Ultramarine (CI 77007), Carmine (CI 75470), Black Iron Oxide (CI 77499), Manganese Violet (CI 77742), Yellow 4 (CI 19140) [08 Tropical] Talc, Mica (CI 77019), Aluminum Starch Octenylsuccinate, Titanium Dioxide (CI 77891), Silica, Calcium Titanium Borosilicate, Caprylic/Capric Triglyceride, Triethylhexanoin, Calcium Sodium Borosilicate, Synthetic Fluorphlogopite, Magnesium Myristate, Triethoxycaprylylsilane, Macadamia Seed Oil, Methylpropanediol, Dimethicone, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Propanediol, Maltodextrin, Aluminum Hydroxide, Meticon, Tin Oxide (CI 77861), Fragrance, Limonene, Linalool, Hexyl Cinnamal, Benzyl Benzoate, Citronellol, Red Iron Oxide (CI 77491), Carmine (CI 75470), Ultramarine (CI 77007), Yellow Iron Oxide (CI 77492), Black Iron Oxide (CI 77499) [09 Tan] Talc, Mica (CI 77019), Manganese Violet (CI 77742), Red Iron Oxide (CI 77491), Yellow Iron Oxide (CI 77492), Boron Nitride, Silica, Black Iron Oxide (CI 77499), Ultramarine (CI 77007), Octyldodecyl Stearoylstearate, Phenyldimethicone, Dimethicone, Magnesium Myristate, Macadamia Seed Oil, Shea Butter, Methylpropanediol, Nylon-12, Dipentaerythrityl Hexa Hydroxy Stearate/Hexa Stearate/Hexa Rosinate, Diisostearyl Malate, Kaolin, Magnesium Stearate, Propanediol, Lauroyl Lysine, Triethoxycaprylylsilane, Aluminum Hydroxide, Meticon, Fragrance, Limonene, Linalool, Hexyl Cinnamal, Benzyl Benzoate, Citronellol, Titanium Dioxide (CI 77891)
- functional: none
- caution when using: 1) If any abnormal symptoms or side effects such as red spots, swelling, or itching occur on the area of application during or after use of cosmetics, consult a specialist. 2) Avoid use on areas with wounds. 3) Storage and handling precautions a) Keep out of reach of children. b) Store away from direct sunlight.
- quality guarantee standards: The quality guarantee and compensation for this product follow relevant laws and the Fair Trade Commission's "Consumer Dispute Resolution Standards."
- consumer consultation phone number: 070-5014-0324
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
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We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
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We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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