EMS Neck Massager Electric Massager Neck with Heat and Vibration, Relaxation Pillow, Wireless Neck Massager with 3 Modes, 6 Adjustable Frequencies
EMS Neck Massager Electric Massager Neck with Heat and Vibration, Relaxation Pillow, Wireless Neck Massager with 3 Modes, 6 Adjustable Frequencies
EMS Neck Massager Electric Massager Neck with Heat and Vibration, Relaxation Pillow, Wireless Neck Massager with 3 Modes, 6 Adjustable Frequencies
- VIBRATION MASSAGE: The wireless EMS neck massage pillow has 8 built-in magnets, which cover the acupuncture points of the cervical spine and can release muscle tension and relax stiff neck muscles through the vibration massage.
- Impulse massage: 9-speed EMS neck massage kit that uses electronic pulse massage technology to stimulate the neck muscles through radio waves and provide comfortable, soothing and effective deep tissue massage.
- 3-stage heat application: the neck massage has a hot compress function with constant temperature, and the temperature is uniform (maximum 45 °C), which can deeply relieve muscle tension and improve blood circulation. Suitable for people who catch a cold, muscle stiffness or need hot compress to relax (selected temperature levels based on personal warmth feeling)
- Intelligent timing: EMS neck massage pillow has an intelligent timer, 15 minutes of scientific massage every day, which helps maintain the normal physiological curve of the neck, which is very suitable for sedentary people such as office staff, drivers, game enthusiasts, etc. to capture a long amount of poses.
- Wireless neck massage: built-in 1200mAh battery, no connecting to a power cord, which is suitable for people who need to relax their neck anytime and anywhere, especially when they go out or travel. Make sure you have sufficient power before use to avoid it if the power is too low, which affects the massage effect.
| Brand: | EPROICKS |
|---|---|
| Manufacturer: | Ruian Shenghong E-commerce Business Bank |
| Part Number: | PQ3TCFS |
| Material Type: | Acrylonitrile Butadiene Styrene |
| Isin: | IPYZSAV9YXSZ |
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This neck massager combines multiple functions and is designed to provide comprehensive neck relaxation and a soothing experience. Suitable for use in many groups
Pulse massage: low frequency pulse technology with 9 levels that stimulates the neck muscles by radio waves, promotes blood circulation and delivers a deep tissue massage. Suitable for people who need deep muscle relaxation, especially stiff neck muscles
Vibration Massage 8 built-in magnets that cover the acuppoint point of the cervical vertebrae by vibration massage, relieving muscle tension and relaxing the stiff muscles in the neck. Suitable for people who maintain a fixed position for a long time (e.g. sitting for a long time and bending your heads), it can effectively relieve neck fatigue.
Hot compress 3RD level: constant temperature hot compress function, even temperature can deeply relieve muscle tension and improve blood circulation. Suitable for people who catch a cold neck, stiff muscles or need a hot compress to relax.
Intelligent Timing: daily 15 minutes of scientific massage time, suitable for people who catch a cold neck, stiff muscles or need a hot compress to relax. The timing function can help control the massage time and avoid overuse
Wireless design: built-in 1200mAh battery, no connecting to a power cord, which is suitable for people who need to relax their neck anytime and anywhere. For example: office staff, drivers, game enthusiasts and other people who maintain fixed positions for a long time.
Suggestions: 1. When used for the first time, it is recommended to start from low gear and gradually increase the intensity after adjustment to avoid excessive stimulation. 2. Make sure the battery is sufficient before use, and avoid it if the battery is too low, which affects the massage effect.
Warnings:
First use: it is recommended to start with the low gear and gradually increase the massage time of 5 minutes to avoid excessive stimulation.
Safety of Hot Compression: Pay attention to the temperature when the hot compress avoid the long-term use of high temperature, especially for those with sensitive skin.
Use frequency: use 1-2 times a day, no more than 15 minutes to avoid excessive massage, which leads to muscle fatigue.
Contraindicated population: pregnant women, patients with heart disease, people with broken skin or people with pacemakers should avoid using the pulse massage.
Keep the product dry and away from water sources.
Pulse massage: low frequency pulse technology with 9 levels that stimulates the neck muscles by radio waves, promotes blood circulation and delivers a deep tissue massage. Suitable for people who need deep muscle relaxation, especially stiff neck muscles
Vibration Massage 8 built-in magnets that cover the acuppoint point of the cervical vertebrae by vibration massage, relieving muscle tension and relaxing the stiff muscles in the neck. Suitable for people who maintain a fixed position for a long time (e.g. sitting for a long time and bending your heads), it can effectively relieve neck fatigue.
Hot compress 3RD level: constant temperature hot compress function, even temperature can deeply relieve muscle tension and improve blood circulation. Suitable for people who catch a cold neck, stiff muscles or need a hot compress to relax.
Intelligent Timing: daily 15 minutes of scientific massage time, suitable for people who catch a cold neck, stiff muscles or need a hot compress to relax. The timing function can help control the massage time and avoid overuse
Wireless design: built-in 1200mAh battery, no connecting to a power cord, which is suitable for people who need to relax their neck anytime and anywhere. For example: office staff, drivers, game enthusiasts and other people who maintain fixed positions for a long time.
Suggestions: 1. When used for the first time, it is recommended to start from low gear and gradually increase the intensity after adjustment to avoid excessive stimulation. 2. Make sure the battery is sufficient before use, and avoid it if the battery is too low, which affects the massage effect.
Warnings:
First use: it is recommended to start with the low gear and gradually increase the massage time of 5 minutes to avoid excessive stimulation.
Safety of Hot Compression: Pay attention to the temperature when the hot compress avoid the long-term use of high temperature, especially for those with sensitive skin.
Use frequency: use 1-2 times a day, no more than 15 minutes to avoid excessive massage, which leads to muscle fatigue.
Contraindicated population: pregnant women, patients with heart disease, people with broken skin or people with pacemakers should avoid using the pulse massage.
Keep the product dry and away from water sources.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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