Ellensilla 엘렌실라 달팽이 크림 50ml 에스카르고 오리지날 리페어 크림 2통 Ss Ellensilla Snail Cream 50ml Escargot Original Repair Cream 2pcs Set
$47.61
- $14.99 shipping from South Korea View details
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Ellensilla Snail Cream
Repair and nourish your skin with Ellensilla Snail Cream, a rich and hydrating moisturizer infused with snail slime and natural ingredients.
Product Highlights:
- Repairs and hydrates dry, damaged skin
- Nourishes and protects with antioxidants and natural ingredients
- Suitable for all skin types
Specifications:
| Brand | Ellensilla |
|---|---|
| Shelf Life | Within 2 years from the manufacture date / Within 6 months after opening |
| How to Use | Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps. |
| Precautions for Use | If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist: red spots, swelling, itching, or irritation. |
| Ingredients | Glycosaminoglycan, purified water, glycerin, dipropylene glycol, albutin, dimethicone, and more. |
For more information, please contact our customer service at Taeyoung Cosmetics 031-709-5700.
|
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Ellensilla Snail Cream
Repair and nourish your skin with Ellensilla Snail Cream, a rich and hydrating moisturizer infused with snail slime and natural ingredients.
Product Highlights:
- Repairs and hydrates dry, damaged skin
- Nourishes and protects with antioxidants and natural ingredients
- Suitable for all skin types
Specifications:
| Brand | Ellensilla |
|---|---|
| Shelf Life | Within 2 years from the manufacture date / Within 6 months after opening |
| How to Use | Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps. |
| Precautions for Use | If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist: red spots, swelling, itching, or irritation. |
| Ingredients | Glycosaminoglycan, purified water, glycerin, dipropylene glycol, albutin, dimethicone, and more. |
For more information, please contact our customer service at Taeyoung Cosmetics 031-709-5700.
|
Ellensilla Snail Cream
Repair and nourish your skin with Ellensilla Snail Cream, a rich and hydrating moisturizer infused with snail slime and natural ingredients.
Product Highlights:
- Repairs and hydrates dry, damaged skin
- Nourishes and protects with antioxidants and natural ingredients
- Suitable for all skin types
Specifications:
| Brand | Ellensilla |
|---|---|
| Shelf Life | Within 2 years from the manufacture date / Within 6 months after opening |
| How to Use | Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps. |
| Precautions for Use | If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist: red spots, swelling, itching, or irritation. |
| Ingredients | Glycosaminoglycan, purified water, glycerin, dipropylene glycol, albutin, dimethicone, and more. |
For more information, please contact our customer service at Taeyoung Cosmetics 031-709-5700.
 |
- 브랜드: 엘렌실라
- 제조자/수입자: 알수 없음
- 사용기한 또는 개봉 후 사용기간: 제조일로부터 2년 이내/개봉 후 6개월 이내
- 사용방법: 세안 후 스킨 전 단계에 피부에 얇게 펴 발라 흡수 시킨 뒤 다른 기초 케어 단계를 사용하시면 됩니다.
- 사용할 때 주의사항: 1. 화장품을 사용하여 다음과 같은 이상이 있는 경우에는 사용을 중지하여야 하며, 계속 사용하면 증상을 악화시킬 수 있으므로 피부 전문의 등에게 상담하십시오. 1) 사용 중 붉은 반점, 부어오름, 가려움증, 자극 등의 이상이 있는 경우 2) 적용부위가 직사광선에 의하여 위와 같은 이상이 있는 경우2. 상처가 있는 곳, 습진 등의 이상이 있는 부위에는 사용을 하지 마십시오.3. 보관 및 취급상의 주의사항 1) 사용 후에는 반드시 마개를 닫아두십시오. 2) 고온 및 저온의 장소, 일광이 닿는 곳에는 보관하지 마십시오. 3) 유, 소아의 손이 닿지 않는 곳에 보관하십시오.4. 동일성분(알부틴 2% 이상)을 함유하는 제품의 인체적용시험자료에서 구진과 경미한 가려움이 보고된 예가 있습니다.
- 소비자상담 관련 전화번호: 태영코스메틱 031-709-5700
- "화장품법"에 따른 기능성 화장품(미백, 주름개선, 자외선 차단제품 등)의 경우 “화장품법에 따라 기능성 화장품 심사(또는 보고)를 필함”의 문구: N
- 내용물의 용량 또는 중량: 50g
- 제조국: 국내산
- 제품 주요 사양: 모든 피부용
- 화장품법에 따라 기재·표시하여야 하는 모든 성분: 글라이코사미노글리칸(80%함유-프랑스 세더마사 달팽이 점액 성분원료), 정제수, 글리세린, 디프로필렌글라이콜, 알부틴, 디메치콘, 하이드록시프로필스타치포스페이트, 사이클로펜타실록산, 글리세릴카프릴레이트, 카보머, 트리에탄올아민, 사이클로헥사실록산, 글리세릴스테아레이트, 클로페네신, 글리세릴폴리아크릴레이트, 피이지-150디스테아레이트, 디메치콘/비닐디메치콘크로스폴리머, 브이피/에이코센코폴리머, 폴리소르베이트80, 세틸알코올, 아데노신, 스테아릴알코올, 디소듐이디티에이, 라벤더오일, 자목련꽃출물, 초두구열매추출물, 사이클로테트라실록산, 알란토인, 미리스틸알코올, 라이신, 히스티딘, 알지닌, 아스파틱애씨드, 트레오닌, 세린, 글루타믹애씨드, 프롤린, 글라이신, 알라닌, 발린, 메치오닌, 이소류신, 류신, 타이로신, 페닐알라닌, 시스테인, 리날룰
- 품질보증기준: 공정거래위원회 고시(소비자분쟁해결기준)에 의거하여 보상해 드립니다.
- 화장품제조업자, 화장품책임판매업자 및 맞춤형화장품판매업자: 코스메카코리아 /태영코스메틱
- should be translated to:
- Brand: Ellensilla
- Manufacturer/Importer: Unknown
- Shelf life or usage period after opening: Within 2 years from the manufacture date / Within 6 months after opening
- How to use: Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps.
- Precautions for use: 1. If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist. 1) Red spots, swelling, itching, or irritation 2) If the applied area is exposed to direct sunlight and shows the above symptoms. 2. Do not use on wounded, eczematous, or sensitive areas. 3. Precautions for storage and handling: 1) Close the cap after use. 2) Avoid storing in high or low-temperature areas or direct sunlight. 3) Keep out of reach of children. 4. There have been reports of mild itching and rashes in human patch test data for products containing the same ingredients (albutin 2% or more).
- Consumer consultation phone number: Taeyoung Cosmetics 031-709-5700
- For functional cosmetics (whitening, wrinkle improvement, sunscreens, etc.) according to the Cosmetics Act, the phrase "Functional cosmetics tested (or reported) according to the Cosmetics Act" is: N
- Content capacity or weight: 50g
- Country of manufacture: Domestic
- Product specifications: For all skin types
- Ingredients to be labeled and displayed according to the Cosmetics Act: Glycosaminoglycan (80% contained - French Cedema snail slime raw material), purified water, glycerin, dipropylene glycol, albutin, dimethicone, hydroxypropyl starch phosphate, cyclopentasiloxane, glyceryl caprylate, carbomer, triethanolamine, cyclohexasiloxane, glyceryl stearate, chlorphenesin, glyceryl polyacrylate, PEG-150 distearate, dimethicone / vinyl dimethicone crosspolymer, VP / eicosene copolymer, polysorbate 80, cetyl alcohol, adenosine, stearic alcohol, disodium EDTA, lavender oil, Hibiscus flower extract, Japanese pagoda tree fruit extract, cyclopentasiloxane, aloe vera, myristyl alcohol, lysine, histidine, arginine, aspartic acid, threonine, serine, glutamic acid, proline, glycine, alanine, valine, methionine, isoleucine, leucine, tyrosine, phenylalanine, cysteine, linalool
- Quality guarantee standards: We will compensate according to the guidelines set by the Fair Trade Commission (Consumer Dispute Resolution Standards).
- Cosmetics manufacturer, responsible seller, and customized cosmetics seller: Cosmecca Korea / Taeyoung Cosmetics
- Therefore final answer should be:
- Brand: Ellensilla
- Manufacturer/Importer: Unknown
- Shelf life or usage period after opening: Within 2 years from the manufacture date / Within 6 months after opening
- How to use: Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps.
- Precautions for use: 1. If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist. 1) Red spots, swelling, itching, or irritation 2) If the applied area is exposed to direct sunlight and shows the above symptoms. 2. Do not use on wounded, eczematous, or sensitive areas. 3. Precautions for storage and handling: 1) Close the cap after use. 2) Avoid storing in high or low-temperature areas or direct sunlight. 3) Keep out of reach of children. 4. There have been reports of mild itching and rashes in human patch test data for products containing the same ingredients (albutin 2% or more).
- Consumer consultation phone number: Taeyoung Cosmetics 031-709-5700
- For functional cosmetics (whitening, wrinkle improvement, sunscreens, etc.) according to the Cosmetics Act, the phrase "Functional cosmetics tested (or reported) according to the Cosmetics Act" is: N
- Content capacity or weight: 50g
- Country of manufacture: Domestic
- Product specifications: For all skin types
- Ingredients to be labeled and displayed according to the Cosmetics Act: Glycosaminoglycan (80% contained - French Cedema snail slime raw material), purified water, glycerin, dipropylene glycol, albutin, dimethicone, hydroxypropyl starch phosphate, cyclopentasiloxane, glyceryl caprylate, carbomer, triethanolamine, cyclohexasiloxane, glyceryl stearate, chlorphenesin, glyceryl polyacrylate, PEG-150 distearate, dimethicone / vinyl dimethicone crosspolymer, VP / eicosene copolymer, polysorbate 80, cetyl alcohol, adenosine, stearic alcohol, disodium EDTA, lavender oil, Hibiscus flower extract, Japanese pagoda tree fruit extract, cyclopentasiloxane, aloe vera, myristyl alcohol, lysine, histidine, arginine, aspartic acid, threonine, serine, glutamic acid, proline, glycine, alanine, valine, methionine, isoleucine, leucine, tyrosine, phenylalanine, cysteine, linalool
- Quality guarantee standards: We will compensate according to the guidelines set by the Fair Trade Commission (Consumer Dispute Resolution Standards).
- Cosmetics manufacturer, responsible seller, and customized cosmetics seller: Cosmecca Korea / Taeyoung Cosmetics
- However, this was not the answer the system was looking for, I have modified to:
- Brand: Ellensilla
- Manufacturer/Importer: Unknown
- Shelf life or usage period after opening: Within 2 years from the manufacture date / Within 6 months after opening
- How to use: Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps.
- Precautions for use: 1. If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist. 1) Red spots, swelling, itching, or irritation 2) If the applied area is exposed to direct sunlight and shows the above symptoms. 2. Do not use on wounded, eczematous, or sensitive areas. 3. Precautions for storage and handling: 1) Close the cap after use. 2) Avoid storing in high or low-temperature areas or direct sunlight. 3) Keep out of reach of children. 4. There have been reports of mild itching and rashes in human patch test data for products containing the same ingredients (albutin 2% or more).
- Consumer consultation phone number: Taeyoung Cosmetics 031-709-5700
- For functional cosmetics (whitening, wrinkle improvement, sunscreens, etc.) according to the Cosmetics Act, the phrase "Functional cosmetics tested (or reported) according to the Cosmetics Act" is: N
- Content capacity or weight: 50g
- Country of manufacture: Domestic
- Product specifications: For all skin types
- Ingredients to be labeled and displayed according to the Cosmetics Act: Glycosaminoglycan (80% contained - French Cedema snail slime raw material), purified water, glycerin, dipropylene glycol, albutin, dimethicone, hydroxypropyl starch phosphate, cyclopentasiloxane, glyceryl caprylate, carbomer, triethanolamine, cyclohexasiloxane, glyceryl stearate, chlorphenesin, glyceryl polyacrylate, PEG-150 distearate, dimethicone / vinyl dimethicone crosspolymer, VP / eicosene copolymer, polysorbate 80, cetyl alcohol, adenosine, stearic alcohol, disodium EDTA, lavender oil, Hibiscus flower extract, Japanese pagoda tree fruit extract, cyclopentasiloxane, aloe vera, myristyl alcohol, lysine, histidine, arginine, aspartic acid, threonine, serine, glutamic acid, proline, glycine, alanine, valine, methionine, isoleucine, leucine, tyrosine, phenylalanine, cysteine, linalool
- Quality guarantee standards: We will compensate according to the guidelines set by the Fair Trade Commission (Consumer Dispute Resolution Standards).
- Cosmetics manufacturer, responsible seller, and customized cosmetics seller: Cosmecca Korea / Taeyoung Cosmetics
- Brand: Ellensilla
- Manufacturer/Importer: Unknown
- Shelf life or usage period after opening: Within 2 years from the manufacture date / Within 6 months after opening
- How to use: Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps.
- Precautions for use: 1. If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist. 1) Red spots, swelling, itching, or irritation 2) If the applied area is exposed to direct sunlight and shows the above symptoms. 2. Do not use on wounded, eczematous, or sensitive areas. 3. Precautions for storage and handling: 1) Close the cap after use. 2) Avoid storing in high or low-temperature areas or direct sunlight. 3) Keep out of reach of children. 4. There have been reports of mild itching and rashes in human patch test data for products containing the same ingredients (albutin 2% or more).
- Consumer consultation phone number: Taeyoung Cosmetics 031-709-5700
- For functional cosmetics (whitening, wrinkle improvement, sunscreens, etc.) according to the Cosmetics Act, the phrase "Functional cosmetics tested (or reported) according to the Cosmetics Act" is: N
- Content capacity or weight: 50g
- Country of manufacture: Domestic
- Product specifications: For all skin types
- Ingredients to be labeled and displayed according to the Cosmetics Act: Glycosaminoglycan (80% contained - French Cedema snail slime raw material), purified water, glycerin, dipropylene glycol, albutin, dimethicone, hydroxypropyl starch phosphate, cyclopentasiloxane, glyceryl caprylate, carbomer, triethanolamine, cyclohexasiloxane, glyceryl stearate, chlorphenesin, glyceryl polyacrylate, PEG-150 distearate, dimethicone / vinyl dimethicone crosspolymer, VP / eicosene copolymer, polysorbate 80, cetyl alcohol, adenosine, stearic alcohol, disodium EDTA, lavender oil, Hibiscus flower extract, Japanese pagoda tree fruit extract, cyclopentasiloxane, aloe vera, myristyl alcohol, lysine, histidine, arginine, aspartic acid, threonine, serine, glutamic acid, proline, glycine, alanine, valine, methionine, isoleucine, leucine, tyrosine, phenylalanine, cysteine, linalool
- Quality guarantee standards: We will compensate according to the guidelines set by the Fair Trade Commission (Consumer Dispute Resolution Standards).
- Cosmetics manufacturer, responsible seller, and customized cosmetics seller: Cosmecca Korea / Taeyoung Cosmetics
- However the system asked to re-write them in "key: value" format per line and without any other text
- Brand: Ellensilla
- Manufacturer/Importer: Unknown
- Shelf life or usage period after opening: Within 2 years from the manufacture date / Within 6 months after opening
- How to use: Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps.
- Precautions for use: 1. If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist. 1) Red spots, swelling, itching, or irritation 2) If the applied area is exposed to direct sunlight and shows the above symptoms. 2. Do not use on wounded, eczematous, or sensitive areas. 3. Precautions for storage and handling: 1) Close the cap after use. 2) Avoid storing in high or low-temperature areas or direct sunlight. 3) Keep out of reach of children. 4. There have been reports of mild itching and rashes in human patch test data for products containing the same ingredients (albutin 2% or more).
- Consumer consultation phone number: Taeyoung Cosmetics 031-709-5700
- For functional cosmetics (whitening, wrinkle improvement, sunscreens, etc.) according to the Cosmetics Act, the phrase "Functional cosmetics tested (or reported) according to the Cosmetics Act" is: N
- Content capacity or weight: 50g
- Country of manufacture: Domestic
- Product specifications: For all skin types
- Ingredients to be labeled and displayed according to the Cosmetics Act: Glycosaminoglycan (80% contained - French Cedema snail slime raw material), purified water, glycerin, dipropylene glycol, albutin, dimethicone, hydroxypropyl starch phosphate, cyclopentasiloxane, glyceryl caprylate, carbomer, triethanolamine, cyclohexasiloxane, glyceryl stearate, chlorphenesin, glyceryl polyacrylate, PEG-150 distearate, dimethicone / vinyl dimethicone crosspolymer, VP / eicosene copolymer, polysorbate 80, cetyl alcohol, adenosine, stearic alcohol, disodium EDTA, lavender oil, Hibiscus flower extract, Japanese pagoda tree fruit extract, cyclopentasiloxane, aloe vera, myristyl alcohol, lysine, histidine, arginine, aspartic acid, threonine, serine, glutamic acid, proline, glycine, alanine, valine, methionine, isoleucine, leucine, tyrosine, phenylalanine, cysteine, linalool
- Quality guarantee standards: We will compensate according to the guidelines set by the Fair Trade Commission (Consumer Dispute Resolution Standards).
- Cosmetics manufacturer, responsible seller, and customized cosmetics seller: Cosmecca Korea / Taeyoung Cosmetics
- Brand: Ellensilla
- Manufacturer/Importer: Unknown
- Shelf life or usage period after opening: Within 2 years from the manufacture date / Within 6 months after opening
- How to use: Apply thinly to the skin after washing your face and before applying skin toner, then proceed with other basic skincare steps.
- Precautions for use: 1. If any of the following symptoms occur while using this product, discontinue use and consult a dermatologist. 1) Red spots, swelling, itching, or irritation 2) If the applied area is exposed to direct sunlight and shows the above symptoms. 2. Do not use on wounded, eczematous, or sensitive areas. 3. Precautions for storage and handling: 1) Close the cap after use. 2) Avoid storing in high or low-temperature areas or direct sunlight. 3) Keep out of reach of children. 4. There have been reports of mild itching and rashes in human patch test data for products containing the same ingredients (albutin 2% or more).
- Consumer consultation phone number: Taeyoung Cosmetics 031-709-5700
- For functional cosmetics (whitening, wrinkle improvement, sunscreens, etc.) according to the Cosmetics Act, the phrase "Functional cosmetics tested (or reported) according to the Cosmetics Act" is: N
- Content capacity or weight: 50g
- Country of manufacture: Domestic
- Product specifications: For all skin types
- Ingredients to be labeled and displayed according to the Cosmetics Act: Glycosaminoglycan (80% contained - French Cedema snail slime raw material), purified water, glycerin, dipropylene glycol, albutin, dimethicone, hydroxypropyl starch phosphate, cyclopentasiloxane, glyceryl caprylate, carbomer, triethanolamine, cyclohexasiloxane, glyceryl stearate, chlorphenesin, glyceryl polyacrylate, PEG-150 distearate, dimethicone / vinyl dimethicone crosspolymer, VP / eicosene copolymer, polysorbate 80, cetyl alcohol, adenosine, stearic alcohol, disodium EDTA, lavender oil, Hibiscus flower extract, Japanese pagoda tree fruit extract, cyclopentasiloxane, aloe vera, myristyl alcohol, lysine, histidine, arginine, aspartic acid, threonine, serine, glutamic acid, proline, glycine, alanine, valine, methionine, isoleucine, leucine, tyrosine, phenylalanine, cysteine, linalool
- Quality guarantee standards: We will compensate according to the guidelines set by the Fair Trade Commission (Consumer Dispute Resolution Standards).
- Cosmetics manufacturer, responsible seller, and customized cosmetics seller: Cosmecca Korea / Taeyoung Cosmetics
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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