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Dr.G [Gift Set/Tan] Dr. G Royal Black Snail Special Set Essence 165ml + Cream 50ml + Eye Cream 10ml + Mask Pack 1ea 3473925 / [선물세트/탄]닥터지 로얄 블랙스네일 스페셜 세트 에센스165ml+크림50ml+아이크림10ml+마스크팩1ea 3473925
$110.99
- $12.99 shipping from South Korea View details
-
Arrives
[Gift Set/Tan] Dr. G Royal Black Snail Special Set Essence 165ml + Cream 50ml + Eye Cream 10ml + Mask Pack 1ea 3473925
GOODS SPECIFICS
-
Capacity or weight of contents:
First essence 165ml + cream 50ml + eye cream 10ml + mask pack 1ea
-
Product main specifications:
For all skin types
-
Expiration date (or period of use after opening):
36 months (12 months after opening)
-
How to use:
1. At the last step of cream skin care, take an appropriate amount and gently spread along the skin texture. 2. After washing your face with First Essence, take an appropriate amount with your hand or cotton pad and gently spread it along the skin texture, then pat to absorb. 3. Take an appropriate amount of eye cream onto your fingertips and gently spread it in a circular motion from the inside of the eye to the outside, then lightly tap to absorb. In addition to the eye area, apply to areas where wrinkles are a concern, such as the nasolabial folds, forehead, and neck line. 4. Mask pack -1. After washing your face, prepare your skin texture with toner, then take out the mask and remove the film. -2. Apply gently to the upper part of the face, focusing on the eyes, to ensure good adhesion to the skin. -3. Attach the lower part of the face by gently pulling it up toward the cheek, focusing on the mouth, to ensure good adhesion to the skin. -4. After 10 to 20 minutes, remove the sheet and pat the remaining cream on the skin sufficiently for absorption.
-
Cosmetics manufacturers, responsible cosmetics distributors, and customized cosmetics distributors:
Manufacturer: Kolmar Korea Co., Ltd. / Responsible Distributor: Gounsesang Cosmetic Co., Ltd.
-
Country of manufacture:
korea
-
All ingredients required to be listed under the Cosmetics Act:
1. Cream purified water, snail mucus filtrate (20%), dipropylene glycol, glycerin, cyclohexasiloxane, cetearyl alcohol, caprylic/capric triglyceride, triethylhexanoin, niacinamide, hydrogenated polydecene, hydrogenated polyisobutene, Hydrogenated poly (C6-14 olefin), beeswax, 1,2-hexanediol, cetearyl glucoside, glycosyl trehalose, polyglyceryl-2 stearate, vinyl dimethicone, butylene glycol, glyceryl stearate, palmitic acid, hydrogenated starch hydrolysate, shea butter, Cetearyl olivate, sorbitan olivate, stearyl alcohol, stearic acid, caprylyl glycol, yam root extract, hydroxyethyl acrylate/sodium acryloyl dimethyl taurate copolymer, purslane extract, mud mushroom extract, centella asiatica extract, fragrance, hydrolyzed corn starch, arginine, Xanthan gum, carbomer, hydrogenated lecithin, adenosine, beta-glucan, ethylhexylglycerin, malt extract, phytic acid, phenethyl alcohol, sucrose, sorbitan isostearate, pearl powder, tranexamic acid, maltodextrin, glucose, myristic acid, pentylene glycol, hydrolyzed royal jelly protein, Zymomonas fermented extract, honey extract 2. First Essence snail mucus filtrate (75%), butylene glycol, glycerin, 1,2-hexanediol, niacinamide, panthenol, diphenyldimethicone, purified water, triethylhexanoin, betaine, maltodextrin, polyglyceryl-10 oleate, Hydrogenated lecithin, disodium EDTA, adenosine, Zymomonas fermented extract, shea butter, malt extract, fragrance, honey extract, sodium hyaluronate, phenethyl alcohol, ethylhexylglycerin, hydrolyzed royal jelly protein 3. Eye cream purified water, snail mucus filtrate (25%), Glycerin, dipentaerythrityl hexaC5-9 acid ester, caprylic/capric triglyceride, C14-22 alcohol, shea butter, maltodextrin, methylgluceth-20, 1,2-hexanediol, dipropylene glycol, vinyl dimethicone, cetearyl alcohol, C12-20 alkyl glucoside, Beeswax, panthenol, palmitic acid, ethylhexyl olivate, stearic acid, butylene glycol, caprylyl glycol, hydrogenated lecithin, sodium acrylate copolymer, arginine, carbomer, yam root extract, xanthan gum, polyglyceryl-10 oleate, polyglyceryl-4 oleate, Glyceryl acrylate/acrylic acid copolymer, fragrance, adenosine, phytic acid, hydrolyzed corn starch, ethylhexyl glycerin, chaste tree extract, beta-glucan, phenethyl alcohol, malt extract, sucrose, glucose, pantolactone, sodium hyaluronate, hydrolyzed royal jelly protein, Zymomonas fermented extract, sodium hyaluronate crosspolymer, potassium hyaluronate, hydroxypropyl trimonium hyaluronate, hydrolyzed sodium hyaluronate, hydrolyzed hyaluronic acid, hyaluronic acid, honey extract, sodium acetylated hyaluronate 4. Mask pack purified water, snail mucus filtrate, glycerin, dipropylene glycol, coco-caprylate/caprate, cetyl ethylhexanoate, niacinamide, polyglyceryl-3 distearate, jojoba ester, 1,2-hexanediol, glyceryl stearate, cetearyl alcohol, Ammonium acryloyl dimethyl taurate/V picopolymer, palmitic acid, stearic acid, hydroxyethyl acrylate/sodium acryloyl dimethyl taurate copolymer, sodium polyacrylate, clophenesin, glyceryl stearate citrate, allantoin, xanthan gum, centella asiatica extract, maltodextrin, fragrance, Purslane extract, ethylhexylglycerin, adenosine, butylene glycol, disodium EDTA, cacao extract, shea butter, sorbitan isostearate, mud mushroom extract, tranexamic acid, myristic acid, Zymomonas fermented extract, hydrogenated lecithin, pearl powder, tocopherol, Phenethyl alcohol, honey extract, hydrolyzed royal jelly protein
-
Whether functional cosmetics have been reviewed by the Ministry of Food and Drug Safety:
Functional cosmetics review (or report) required under the Cosmetics Act
-
Precautions when using:
go. Common points 1) When using cosmetics or after using them, if there are any abnormal symptoms or side effects such as red spots, swelling, or itching on the area of use due to direct sunlight, consult a specialist. 2) Refrain from using on areas with wounds, etc. 3) Precautions for storage and handling a) Store out of reach of children b) Store away from direct sunlight.
-
Quality assurance standards:
If there is a problem with this product, we will compensate you in accordance with the Fair Trade Commission’s “Consumer Dispute Resolution Standards”.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
[Gift Set/Tan] Dr. G Royal Black Snail Special Set Essence 165ml + Cream 50ml + Eye Cream 10ml + Mask Pack 1ea 3473925
GOODS SPECIFICS
-
Capacity or weight of contents:
First essence 165ml + cream 50ml + eye cream 10ml + mask pack 1ea
-
Product main specifications:
For all skin types
-
Expiration date (or period of use after opening):
36 months (12 months after opening)
-
How to use:
1. At the last step of cream skin care, take an appropriate amount and gently spread along the skin texture. 2. After washing your face with First Essence, take an appropriate amount with your hand or cotton pad and gently spread it along the skin texture, then pat to absorb. 3. Take an appropriate amount of eye cream onto your fingertips and gently spread it in a circular motion from the inside of the eye to the outside, then lightly tap to absorb. In addition to the eye area, apply to areas where wrinkles are a concern, such as the nasolabial folds, forehead, and neck line. 4. Mask pack -1. After washing your face, prepare your skin texture with toner, then take out the mask and remove the film. -2. Apply gently to the upper part of the face, focusing on the eyes, to ensure good adhesion to the skin. -3. Attach the lower part of the face by gently pulling it up toward the cheek, focusing on the mouth, to ensure good adhesion to the skin. -4. After 10 to 20 minutes, remove the sheet and pat the remaining cream on the skin sufficiently for absorption.
-
Cosmetics manufacturers, responsible cosmetics distributors, and customized cosmetics distributors:
Manufacturer: Kolmar Korea Co., Ltd. / Responsible Distributor: Gounsesang Cosmetic Co., Ltd.
-
Country of manufacture:
korea
-
All ingredients required to be listed under the Cosmetics Act:
1. Cream purified water, snail mucus filtrate (20%), dipropylene glycol, glycerin, cyclohexasiloxane, cetearyl alcohol, caprylic/capric triglyceride, triethylhexanoin, niacinamide, hydrogenated polydecene, hydrogenated polyisobutene, Hydrogenated poly (C6-14 olefin), beeswax, 1,2-hexanediol, cetearyl glucoside, glycosyl trehalose, polyglyceryl-2 stearate, vinyl dimethicone, butylene glycol, glyceryl stearate, palmitic acid, hydrogenated starch hydrolysate, shea butter, Cetearyl olivate, sorbitan olivate, stearyl alcohol, stearic acid, caprylyl glycol, yam root extract, hydroxyethyl acrylate/sodium acryloyl dimethyl taurate copolymer, purslane extract, mud mushroom extract, centella asiatica extract, fragrance, hydrolyzed corn starch, arginine, Xanthan gum, carbomer, hydrogenated lecithin, adenosine, beta-glucan, ethylhexylglycerin, malt extract, phytic acid, phenethyl alcohol, sucrose, sorbitan isostearate, pearl powder, tranexamic acid, maltodextrin, glucose, myristic acid, pentylene glycol, hydrolyzed royal jelly protein, Zymomonas fermented extract, honey extract 2. First Essence snail mucus filtrate (75%), butylene glycol, glycerin, 1,2-hexanediol, niacinamide, panthenol, diphenyldimethicone, purified water, triethylhexanoin, betaine, maltodextrin, polyglyceryl-10 oleate, Hydrogenated lecithin, disodium EDTA, adenosine, Zymomonas fermented extract, shea butter, malt extract, fragrance, honey extract, sodium hyaluronate, phenethyl alcohol, ethylhexylglycerin, hydrolyzed royal jelly protein 3. Eye cream purified water, snail mucus filtrate (25%), Glycerin, dipentaerythrityl hexaC5-9 acid ester, caprylic/capric triglyceride, C14-22 alcohol, shea butter, maltodextrin, methylgluceth-20, 1,2-hexanediol, dipropylene glycol, vinyl dimethicone, cetearyl alcohol, C12-20 alkyl glucoside, Beeswax, panthenol, palmitic acid, ethylhexyl olivate, stearic acid, butylene glycol, caprylyl glycol, hydrogenated lecithin, sodium acrylate copolymer, arginine, carbomer, yam root extract, xanthan gum, polyglyceryl-10 oleate, polyglyceryl-4 oleate, Glyceryl acrylate/acrylic acid copolymer, fragrance, adenosine, phytic acid, hydrolyzed corn starch, ethylhexyl glycerin, chaste tree extract, beta-glucan, phenethyl alcohol, malt extract, sucrose, glucose, pantolactone, sodium hyaluronate, hydrolyzed royal jelly protein, Zymomonas fermented extract, sodium hyaluronate crosspolymer, potassium hyaluronate, hydroxypropyl trimonium hyaluronate, hydrolyzed sodium hyaluronate, hydrolyzed hyaluronic acid, hyaluronic acid, honey extract, sodium acetylated hyaluronate 4. Mask pack purified water, snail mucus filtrate, glycerin, dipropylene glycol, coco-caprylate/caprate, cetyl ethylhexanoate, niacinamide, polyglyceryl-3 distearate, jojoba ester, 1,2-hexanediol, glyceryl stearate, cetearyl alcohol, Ammonium acryloyl dimethyl taurate/V picopolymer, palmitic acid, stearic acid, hydroxyethyl acrylate/sodium acryloyl dimethyl taurate copolymer, sodium polyacrylate, clophenesin, glyceryl stearate citrate, allantoin, xanthan gum, centella asiatica extract, maltodextrin, fragrance, Purslane extract, ethylhexylglycerin, adenosine, butylene glycol, disodium EDTA, cacao extract, shea butter, sorbitan isostearate, mud mushroom extract, tranexamic acid, myristic acid, Zymomonas fermented extract, hydrogenated lecithin, pearl powder, tocopherol, Phenethyl alcohol, honey extract, hydrolyzed royal jelly protein
-
Whether functional cosmetics have been reviewed by the Ministry of Food and Drug Safety:
Functional cosmetics review (or report) required under the Cosmetics Act
-
Precautions when using:
go. Common points 1) When using cosmetics or after using them, if there are any abnormal symptoms or side effects such as red spots, swelling, or itching on the area of use due to direct sunlight, consult a specialist. 2) Refrain from using on areas with wounds, etc. 3) Precautions for storage and handling a) Store out of reach of children b) Store away from direct sunlight.
-
Quality assurance standards:
If there is a problem with this product, we will compensate you in accordance with the Fair Trade Commission’s “Consumer Dispute Resolution Standards”.
[Gift Set/Tan] Dr. G Royal Black Snail Special Set Essence 165ml + Cream 50ml + Eye Cream 10ml + Mask Pack 1ea 3473925
GOODS SPECIFICS
-
Capacity or weight of contents:
First essence 165ml + cream 50ml + eye cream 10ml + mask pack 1ea
-
Product main specifications:
For all skin types
-
Expiration date (or period of use after opening):
36 months (12 months after opening)
-
How to use:
1. At the last step of cream skin care, take an appropriate amount and gently spread along the skin texture. 2. After washing your face with First Essence, take an appropriate amount with your hand or cotton pad and gently spread it along the skin texture, then pat to absorb. 3. Take an appropriate amount of eye cream onto your fingertips and gently spread it in a circular motion from the inside of the eye to the outside, then lightly tap to absorb. In addition to the eye area, apply to areas where wrinkles are a concern, such as the nasolabial folds, forehead, and neck line. 4. Mask pack -1. After washing your face, prepare your skin texture with toner, then take out the mask and remove the film. -2. Apply gently to the upper part of the face, focusing on the eyes, to ensure good adhesion to the skin. -3. Attach the lower part of the face by gently pulling it up toward the cheek, focusing on the mouth, to ensure good adhesion to the skin. -4. After 10 to 20 minutes, remove the sheet and pat the remaining cream on the skin sufficiently for absorption.
-
Cosmetics manufacturers, responsible cosmetics distributors, and customized cosmetics distributors:
Manufacturer: Kolmar Korea Co., Ltd. / Responsible Distributor: Gounsesang Cosmetic Co., Ltd.
-
Country of manufacture:
korea
-
All ingredients required to be listed under the Cosmetics Act:
1. Cream purified water, snail mucus filtrate (20%), dipropylene glycol, glycerin, cyclohexasiloxane, cetearyl alcohol, caprylic/capric triglyceride, triethylhexanoin, niacinamide, hydrogenated polydecene, hydrogenated polyisobutene, Hydrogenated poly (C6-14 olefin), beeswax, 1,2-hexanediol, cetearyl glucoside, glycosyl trehalose, polyglyceryl-2 stearate, vinyl dimethicone, butylene glycol, glyceryl stearate, palmitic acid, hydrogenated starch hydrolysate, shea butter, Cetearyl olivate, sorbitan olivate, stearyl alcohol, stearic acid, caprylyl glycol, yam root extract, hydroxyethyl acrylate/sodium acryloyl dimethyl taurate copolymer, purslane extract, mud mushroom extract, centella asiatica extract, fragrance, hydrolyzed corn starch, arginine, Xanthan gum, carbomer, hydrogenated lecithin, adenosine, beta-glucan, ethylhexylglycerin, malt extract, phytic acid, phenethyl alcohol, sucrose, sorbitan isostearate, pearl powder, tranexamic acid, maltodextrin, glucose, myristic acid, pentylene glycol, hydrolyzed royal jelly protein, Zymomonas fermented extract, honey extract 2. First Essence snail mucus filtrate (75%), butylene glycol, glycerin, 1,2-hexanediol, niacinamide, panthenol, diphenyldimethicone, purified water, triethylhexanoin, betaine, maltodextrin, polyglyceryl-10 oleate, Hydrogenated lecithin, disodium EDTA, adenosine, Zymomonas fermented extract, shea butter, malt extract, fragrance, honey extract, sodium hyaluronate, phenethyl alcohol, ethylhexylglycerin, hydrolyzed royal jelly protein 3. Eye cream purified water, snail mucus filtrate (25%), Glycerin, dipentaerythrityl hexaC5-9 acid ester, caprylic/capric triglyceride, C14-22 alcohol, shea butter, maltodextrin, methylgluceth-20, 1,2-hexanediol, dipropylene glycol, vinyl dimethicone, cetearyl alcohol, C12-20 alkyl glucoside, Beeswax, panthenol, palmitic acid, ethylhexyl olivate, stearic acid, butylene glycol, caprylyl glycol, hydrogenated lecithin, sodium acrylate copolymer, arginine, carbomer, yam root extract, xanthan gum, polyglyceryl-10 oleate, polyglyceryl-4 oleate, Glyceryl acrylate/acrylic acid copolymer, fragrance, adenosine, phytic acid, hydrolyzed corn starch, ethylhexyl glycerin, chaste tree extract, beta-glucan, phenethyl alcohol, malt extract, sucrose, glucose, pantolactone, sodium hyaluronate, hydrolyzed royal jelly protein, Zymomonas fermented extract, sodium hyaluronate crosspolymer, potassium hyaluronate, hydroxypropyl trimonium hyaluronate, hydrolyzed sodium hyaluronate, hydrolyzed hyaluronic acid, hyaluronic acid, honey extract, sodium acetylated hyaluronate 4. Mask pack purified water, snail mucus filtrate, glycerin, dipropylene glycol, coco-caprylate/caprate, cetyl ethylhexanoate, niacinamide, polyglyceryl-3 distearate, jojoba ester, 1,2-hexanediol, glyceryl stearate, cetearyl alcohol, Ammonium acryloyl dimethyl taurate/V picopolymer, palmitic acid, stearic acid, hydroxyethyl acrylate/sodium acryloyl dimethyl taurate copolymer, sodium polyacrylate, clophenesin, glyceryl stearate citrate, allantoin, xanthan gum, centella asiatica extract, maltodextrin, fragrance, Purslane extract, ethylhexylglycerin, adenosine, butylene glycol, disodium EDTA, cacao extract, shea butter, sorbitan isostearate, mud mushroom extract, tranexamic acid, myristic acid, Zymomonas fermented extract, hydrogenated lecithin, pearl powder, tocopherol, Phenethyl alcohol, honey extract, hydrolyzed royal jelly protein
-
Whether functional cosmetics have been reviewed by the Ministry of Food and Drug Safety:
Functional cosmetics review (or report) required under the Cosmetics Act
-
Precautions when using:
go. Common points 1) When using cosmetics or after using them, if there are any abnormal symptoms or side effects such as red spots, swelling, or itching on the area of use due to direct sunlight, consult a specialist. 2) Refrain from using on areas with wounds, etc. 3) Precautions for storage and handling a) Store out of reach of children b) Store away from direct sunlight.
-
Quality assurance standards:
If there is a problem with this product, we will compensate you in accordance with the Fair Trade Commission’s “Consumer Dispute Resolution Standards”.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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