Doryum Cooling Eye Mask, Reusable Gel Eye Mask with Eye Holes, Heat Cold Compress Pack Eye Spa Pad, Cold Therapy Gel Bead Eye Mask for Puffy Eyes, Dry Eyes, Headaches, Migraines, Dark Circles, Sinus
$31.11
- $12.99 shipping from Canada View details
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- ♡ Material: The hot and cold eye mask has a good temperature storage effect. Made of PVC and soft flannel, which is comfortable and soft, and does not need to be insulated by other things. The built-in flexible gel beads produced by condensed water and purified water extend the time of cold therapy or heat therapy It has good air permeability is delicate and comfortable, soft and skin-friendly. Personalized design is suitable for all seasons, non-toxic and harmless, and not easy to corrode.
- ♡ Hot & Cold Therapy: Using the principle of physical therapy, wear the gel eye mask after cooling or heating for 8-15min to help you relieve fatigue and stress. For cold therapy, place it in the refrigerator for about 10-30 minutes; for heat therapy, place it in a microwave oven and heat it for 10-20s.
- ♡ Adjustable & Easy to Fix: With the help of the adjustable elastic band, it is very easy to fix the freezer eye mask, even when sleeping, it can firmly stay on the eye. Our ice eye mask can perfectly fit almost all head shapes and are suitable for more people.
- ♡ Easy to Use: The gel eye mask can be used repeatedly, has a long service life, saves costs, and is convenient for storage. It's easy to clean, just wipe with water or hand wash. Use cold and hot compresses alternately to effectively relax eye muscles and maintain tissue elasticity.
- ♡ Rapid Soothing Relief for Eyes: Use our gel eye masks to create a cold ice pack, it is great for relieving puffy eyes, dark circles, headaches, migraines, tired eyes, or as a heating eye pad to reduce swelling, dry eyes. The flexible gel beads comfortably conform to the shape of your face while offering soothing pain relief and a truly enjoyable, relaxing experience.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- ♡ Material: The hot and cold eye mask has a good temperature storage effect. Made of PVC and soft flannel, which is comfortable and soft, and does not need to be insulated by other things. The built-in flexible gel beads produced by condensed water and purified water extend the time of cold therapy or heat therapy It has good air permeability is delicate and comfortable, soft and skin-friendly. Personalized design is suitable for all seasons, non-toxic and harmless, and not easy to corrode.
- ♡ Hot & Cold Therapy: Using the principle of physical therapy, wear the gel eye mask after cooling or heating for 8-15min to help you relieve fatigue and stress. For cold therapy, place it in the refrigerator for about 10-30 minutes; for heat therapy, place it in a microwave oven and heat it for 10-20s.
- ♡ Adjustable & Easy to Fix: With the help of the adjustable elastic band, it is very easy to fix the freezer eye mask, even when sleeping, it can firmly stay on the eye. Our ice eye mask can perfectly fit almost all head shapes and are suitable for more people.
- ♡ Easy to Use: The gel eye mask can be used repeatedly, has a long service life, saves costs, and is convenient for storage. It's easy to clean, just wipe with water or hand wash. Use cold and hot compresses alternately to effectively relax eye muscles and maintain tissue elasticity.
- ♡ Rapid Soothing Relief for Eyes: Use our gel eye masks to create a cold ice pack, it is great for relieving puffy eyes, dark circles, headaches, migraines, tired eyes, or as a heating eye pad to reduce swelling, dry eyes. The flexible gel beads comfortably conform to the shape of your face while offering soothing pain relief and a truly enjoyable, relaxing experience.
♡ Features ♡
Healthy material, fast heating, good heat preservation effect, strong fluidity, and can be used with peace of mind for sensitive skin.
These unique gel beads are designed to maintain a longer temperature, ensuring long-time warm or cold compresses and optimum comfort.
With an elastic band and Velcro closure, you can be sure this eye mask will not slip or move out of place.
Eye-opening design, eliminate the pressure on the eyes. You can apply cold compresses to the eyes while working or playing.
With these soft gel beads, this cooling eye mask can easily fit the shape of your face making sufficient skin contact to give you enough relief.
♡ Specification ♡
Material: PVC, Soft flannel, Gel Beads
Color: Blue
Size: 29 x 9cm/ 11.42 x 3.54 inches
Efficacy: According to the applied position and shape, gel beads can be bent at will to fit the contour of the individual eye. The gel eye mask can help you relieve eye fatigue, puffiness, eye bags, dark circles, dryness, headaches, physical cooling, pain relief, itching, refreshing and relieving fatigue.
♡ Use Guide ♡
Hot Compress:
1. Put it in a microwave oven (less than 800w ) to heat for 10-20s.
2. Put it in a sealed bag-heat it in hot water for 10-30mins.
Cold Compress:
1. Put it in a sealed bag-put it in the refrigerator for 10-30 mins.
2. Put it in a sealed bag-put it in ice cubes for 10-30mins.
Based on personal usage, reduce or increase the cooling time.
Package Include:
1 x Cooling Eye Mask
♡ Kind Notice ♡
1. Do not heat up at once or cool down for too long one time.
2. Do not use the oven or other machines with a barbecue function to heat.
3. Do not use a washing machine to clean, you can wash it by hand.
4. Please allow the measurement error of 1-3mm.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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