DEAR DAHLIA Perfect Designing Shadow Stick 0.9g - Splash pink
DEAR DAHLIA Perfect Designing Shadow Stick 0.9g - Splash pink
DEAR DAHLIA Perfect Designing Shadow Stick 0.9g - Splash pink
Why we love it
This easy multi stick that provides detailed application has been chosen by makeup artists in Cheongdam-dong. Provides diversified glitter spectrum to do contouring and drawing fat under eyes. The soft blending texture of the high-pigmented shadow stick is smoothly applied around eyes. Provides long-lasting dazzling effect with vivid shade without any lumping or flaking. The non-flaking creamy texture provide clear and vivid pigments with single application. The creamy melting texture adheres on eye area. Provides high pigmented wearable shades with single application. The mild vegan formula contains skincare ingredients for comfortable eye area. The gently dissolving creamy texture does not result in any crease even when being applied multiple times to do clear and long-lasting eye makeup. The small and smooth shimmer glitters lightly adhere around eye curve with quick setting to provide clear and vivid pigment. The metallic color of high shimmer powder provides rich pigment for vivid eyes.
Featured ingredients
Contains vitamin E, Dahlia Variabilis Flower Extract Ferment Extract, ceramide, and Centella Asiatica Extract to provide comfortable eye makeup. Contains argan kernel oil to help with skin nourishing and skin barrier improvement. Contains shea butter to help with skin elasticity and moisturizing, and Theobroma Cacao (Cocoa) Seed Butter to help improve skin moisturizing and skin texture. Contains sweet almond oil to soothe and protect the skin.
How to use
Open the cap and turn bottom part of the container to take out the content and apply on desired areas. Use hand or applicator to blend the formula before it gets fixed.
More Info
Perfect Designing Shadow Stick
Olive Young Overall Ranking No.1
Home Special Ranking Magazine LUXE EDIT Promotion Event
*Based on Olive Young online mall's overall category sales ranking as of July 27, 2024
Dear Dahlia Shadow Stick
BEST COLOR Combination
BEST COLOR Combination
#SoftApricotLook
Blushing, teary base with Mauve Pink Add
a sparkling, dewy point with Melow Pink!
a sparkling, dewy point with Melow Pink!
Perfect
Match 02
Match 02
Melow Pink + Mauve Pink
Express a different mood every day Easily
complete your makeup with a shadow stick!
complete your makeup with a shadow stick!
Add natural depth with Mauve Pink
Boost soft volume with Apricot Peach!
Boost soft volume with Apricot Peach!
Perfect
Match 01
Match 01
Apricot Peach + Mauve Pink
#TearyPinkLook
New 3 Aegyo-sal Colors Released!
Splash Pink
Melow Pink
Apricot Peach
Champagne
Vanilla
Vanilla
Cotton
Berry
Berry
Mauve
Pink
Pink
Ginger
Rose
Rose
Bronze
Gold
Gold
Maple Brown
French
Taupe
Taupe
Mocha Brown
Allu
Aegyosal & Eye-Enhancing Line
Splash Pink
Melow
Pink
Pink
Apricot
Peach
Peach
Radiant Aegyosal Makeup That Transforms with a Subtle Touch
The Easy Multi Stick Chosen by Cheongdam
Makeup Artists for Precise Application
Makeup Artists for Precise Application
A mysterious, enchanting texture that shimmers
and changes depending on the angle of light.
and changes depending on the angle of light.
Ginger Rose
Bronze Gold
Cotton Berry
Mauve Pink
Champagne Vanilla
Champagne beige color with a warm apricot
base and subtle gold pearl shimmer
base and subtle gold pearl shimmer
Vivid baby pink color that
elegantly brightens the eyes
elegantly brightens the eyes
Vintage soft pink color with muted
peach and gentle pink tones
peach and gentle pink tones
Vibrant color spectrum
A glamorous and intense golden gold shade,
reminiscent of sand illuminated by a blazing
sunset.
reminiscent of sand illuminated by a blazing
sunset.
A calm medium nude shade blended with
a drop of maple syrup for a neutral
brown tone.
a drop of maple syrup for a neutral
brown tone.
A sophisticated brown without muddiness
or redness, enriched with an ash nuance
for a deep, refined color.
or redness, enriched with an ash nuance
for a deep, refined color.
Luxurious indie pink color with the elegance
of dried rose and a luminous pearl finish
of dried rose and a luminous pearl finish
A classic camel brown shade with an elegant
mood, offering depth without heaviness.
mood, offering depth without heaviness.
Maple Brown
French Taupe
Mocha Brown
Champagne Vanilla
Mocha Brown
#Aegyosal Makeup (Under-Eye Fat Makeup)
Splash Pink
Apricot Peach
Cotton Berry
Mauve Pink
Melow Pink
French Taupe
#Shading Makeup
(Contouring Makeup)
(Contouring Makeup)
Soft texture for easy
blending & layering
blending & layering
Powerful fixing for
long-lasting wear
long-lasting wear
Gentle vegan formula
for comfortable eye area
for comfortable eye area
Butter-like creamy texture
Soft texture adheres lightly to eyelids and aegyo-sal area.
Achieve a deep and flawless makeup look with
easy blending and layering!
easy blending and layering!
A mood that changes with every application!
Even with multiple layers, delivers uniform and vivid color payoff
without base separation, caking, or creasing. Achieves even and
clear pigmentation with just one touch.
without base separation, caking, or creasing. Achieves even and
clear pigmentation with just one touch.
Perfect adhesion and powerful fixing effect.
High-pigment color resists water, sweat, and sebum for flawless protection.
Long-Lasting Finish: Perfectly Set and Locked In.
Keeps your makeup fresh and flawless for hours—no touch-ups needed!
Gentle, mild makeup for sensitive eye areas.
Argania Spinosa Kernel Oil
Butyrospermum Parkii
(Shea) Butter
(Shea) Butter
#SkinNutrition #SupportsSkinBarrier
#SkinElasticity #Moisturizing
Theobroma Cacao
(Cocoa) Seed Butter
(Cocoa) Seed Butter
Prunus Amygdalus Dulcis
(Sweet Almond) Oil
(Sweet Almond) Oil
#SkinMoisturizing #SkinTextureImprovement
#SkinSoothing #SkinProtection
Dear Dahlia, Korea's first 100% vegan beauty
brand, Feel safe using our fully vegan formula!
brand, Feel safe using our fully vegan formula!
Contains Ecocert/USDA certified organic ingredients
VEGAN & Cruelty Free Formula,
Compliant with Clean at Sephora and Douglas regulations
Compliant with Clean at Sephora and Douglas regulations
Champagne Vanilla
Apricot Peach
Cotton Berry
Bronze Gold
Mauve Pink
Maple Brown
Mocha Brown
Splash Pink
Melow Pink
Ginger Rose
French Taupe
Warm Tone Color
Neutral Color
Cool Tone Color
After opening the cap, twist the bottom of the container to
dispense the product, then apply to the desired area.
dispense the product, then apply to the desired area.
Before the formula sets, blend gently for a natural finish.
To prevent the product from evaporating, always
close the cap tightly after use!
close the cap tightly after use!
| Brand: | DEAR DAHLIA |
|---|---|
| Isin: | IL0AZY2GIAMD |
Out of Stock
In Stock
Backordered
Out of Stock
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Why we love it
This easy multi stick that provides detailed application has been chosen by makeup artists in Cheongdam-dong. Provides diversified glitter spectrum to do contouring and drawing fat under eyes. The soft blending texture of the high-pigmented shadow stick is smoothly applied around eyes. Provides long-lasting dazzling effect with vivid shade without any lumping or flaking. The non-flaking creamy texture provide clear and vivid pigments with single application. The creamy melting texture adheres on eye area. Provides high pigmented wearable shades with single application. The mild vegan formula contains skincare ingredients for comfortable eye area. The gently dissolving creamy texture does not result in any crease even when being applied multiple times to do clear and long-lasting eye makeup. The small and smooth shimmer glitters lightly adhere around eye curve with quick setting to provide clear and vivid pigment. The metallic color of high shimmer powder provides rich pigment for vivid eyes.
Featured ingredients
Contains vitamin E, Dahlia Variabilis Flower Extract Ferment Extract, ceramide, and Centella Asiatica Extract to provide comfortable eye makeup. Contains argan kernel oil to help with skin nourishing and skin barrier improvement. Contains shea butter to help with skin elasticity and moisturizing, and Theobroma Cacao (Cocoa) Seed Butter to help improve skin moisturizing and skin texture. Contains sweet almond oil to soothe and protect the skin.
How to use
Open the cap and turn bottom part of the container to take out the content and apply on desired areas. Use hand or applicator to blend the formula before it gets fixed.
More Info
Perfect Designing Shadow Stick
Olive Young Overall Ranking No.1
Home Special Ranking Magazine LUXE EDIT Promotion Event
*Based on Olive Young online mall's overall category sales ranking as of July 27, 2024
Dear Dahlia Shadow Stick
BEST COLOR Combination
BEST COLOR Combination
#SoftApricotLook
Blushing, teary base with Mauve Pink Add
a sparkling, dewy point with Melow Pink!
a sparkling, dewy point with Melow Pink!
Perfect
Match 02
Match 02
Melow Pink + Mauve Pink
Express a different mood every day Easily
complete your makeup with a shadow stick!
complete your makeup with a shadow stick!
Add natural depth with Mauve Pink
Boost soft volume with Apricot Peach!
Boost soft volume with Apricot Peach!
Perfect
Match 01
Match 01
Apricot Peach + Mauve Pink
#TearyPinkLook
New 3 Aegyo-sal Colors Released!
Splash Pink
Melow Pink
Apricot Peach
Champagne
Vanilla
Vanilla
Cotton
Berry
Berry
Mauve
Pink
Pink
Ginger
Rose
Rose
Bronze
Gold
Gold
Maple Brown
French
Taupe
Taupe
Mocha Brown
Allu
Aegyosal & Eye-Enhancing Line
Splash Pink
Melow
Pink
Pink
Apricot
Peach
Peach
Radiant Aegyosal Makeup That Transforms with a Subtle Touch
The Easy Multi Stick Chosen by Cheongdam
Makeup Artists for Precise Application
Makeup Artists for Precise Application
A mysterious, enchanting texture that shimmers
and changes depending on the angle of light.
and changes depending on the angle of light.
Ginger Rose
Bronze Gold
Cotton Berry
Mauve Pink
Champagne Vanilla
Champagne beige color with a warm apricot
base and subtle gold pearl shimmer
base and subtle gold pearl shimmer
Vivid baby pink color that
elegantly brightens the eyes
elegantly brightens the eyes
Vintage soft pink color with muted
peach and gentle pink tones
peach and gentle pink tones
Vibrant color spectrum
A glamorous and intense golden gold shade,
reminiscent of sand illuminated by a blazing
sunset.
reminiscent of sand illuminated by a blazing
sunset.
A calm medium nude shade blended with
a drop of maple syrup for a neutral
brown tone.
a drop of maple syrup for a neutral
brown tone.
A sophisticated brown without muddiness
or redness, enriched with an ash nuance
for a deep, refined color.
or redness, enriched with an ash nuance
for a deep, refined color.
Luxurious indie pink color with the elegance
of dried rose and a luminous pearl finish
of dried rose and a luminous pearl finish
A classic camel brown shade with an elegant
mood, offering depth without heaviness.
mood, offering depth without heaviness.
Maple Brown
French Taupe
Mocha Brown
Champagne Vanilla
Mocha Brown
#Aegyosal Makeup (Under-Eye Fat Makeup)
Splash Pink
Apricot Peach
Cotton Berry
Mauve Pink
Melow Pink
French Taupe
#Shading Makeup
(Contouring Makeup)
(Contouring Makeup)
Soft texture for easy
blending & layering
blending & layering
Powerful fixing for
long-lasting wear
long-lasting wear
Gentle vegan formula
for comfortable eye area
for comfortable eye area
Butter-like creamy texture
Soft texture adheres lightly to eyelids and aegyo-sal area.
Achieve a deep and flawless makeup look with
easy blending and layering!
easy blending and layering!
A mood that changes with every application!
Even with multiple layers, delivers uniform and vivid color payoff
without base separation, caking, or creasing. Achieves even and
clear pigmentation with just one touch.
without base separation, caking, or creasing. Achieves even and
clear pigmentation with just one touch.
Perfect adhesion and powerful fixing effect.
High-pigment color resists water, sweat, and sebum for flawless protection.
Long-Lasting Finish: Perfectly Set and Locked In.
Keeps your makeup fresh and flawless for hours—no touch-ups needed!
Gentle, mild makeup for sensitive eye areas.
Argania Spinosa Kernel Oil
Butyrospermum Parkii
(Shea) Butter
(Shea) Butter
#SkinNutrition #SupportsSkinBarrier
#SkinElasticity #Moisturizing
Theobroma Cacao
(Cocoa) Seed Butter
(Cocoa) Seed Butter
Prunus Amygdalus Dulcis
(Sweet Almond) Oil
(Sweet Almond) Oil
#SkinMoisturizing #SkinTextureImprovement
#SkinSoothing #SkinProtection
Dear Dahlia, Korea's first 100% vegan beauty
brand, Feel safe using our fully vegan formula!
brand, Feel safe using our fully vegan formula!
Contains Ecocert/USDA certified organic ingredients
VEGAN & Cruelty Free Formula,
Compliant with Clean at Sephora and Douglas regulations
Compliant with Clean at Sephora and Douglas regulations
Champagne Vanilla
Apricot Peach
Cotton Berry
Bronze Gold
Mauve Pink
Maple Brown
Mocha Brown
Splash Pink
Melow Pink
Ginger Rose
French Taupe
Warm Tone Color
Neutral Color
Cool Tone Color
After opening the cap, twist the bottom of the container to
dispense the product, then apply to the desired area.
dispense the product, then apply to the desired area.
Before the formula sets, blend gently for a natural finish.
To prevent the product from evaporating, always
close the cap tightly after use!
close the cap tightly after use!
- Content volume or weight: NET WT. 0.0317 OZ. / 0.9 g
- Ideal for: For all skin types
- Expiration date (or expiration date after opening): 36 months after manufacturing date
- How to Use: Apply an appropriate amount of the content to the desired area, spreading evenly. Replace the cap tightly after use.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: C&C International Co., Ltd. / Baram International Co., Ltd.
- Country of Manufacture: South Korea
- Ingredients: [Champagne Vanilla] Methyl Trimethicone, Trimethylsiloxysilicate, Synthetic Wax, Calcium Aluminum Borosilicate, Heptyl Undecylenate, Calcium Titanium Borosilicate, Diisostearyl Malate, Sorbitan Olivate, Mica, Octyldodecanol, Caprylic/Capric Glycerides, Dahlia Variabilis Flower Extract, *Theobroma Cacao (Cocoa) Seed Butter, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Argania Spinosa Kernel Oil, *Butyrospermum Parkii (Shea) Butter, Centella Asiatica Extract, Ceramide NP, Ethylene/Propylene Copolymer, Disteardimonium Hectorite, Tin Oxide, Propylene Carbonate, Water, Tocopheryl Acetate, Butylene Glycol, 1,2-Hexanediol, Glycerin, Titanium Dioxide, Iron Oxide Red [Cotton Berry] Methyl Trimethicone, Trimethylsiloxysilicate, Calcium Aluminum Borosilicate, Synthetic Wax, Heptyl Undecylenate, Diisostearyl Malate, Sorbitan Olivate, Octyldodecanol, Caprylic/Capric Glycerides, Dahlia Variabilis Flower Extract, *Theobroma Cacao (Cocoa) Seed Butter, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Argania Spinosa Kernel Oil, *Butyrospermum Parkii (Shea) Butter, Centella Asiatica Extract, Ceramide NP, Ethylene/Propylene Copolymer, Mica, Disteardimonium Hectorite, Tin Oxide, Propylene Carbonate, Water, Tocopheryl Acetate, Butylene Glycol, 1,2-Hexanediol, Glycerin, Titanium Dioxide, Iron Oxide Red [Bronze Gold] Mica, Methyl Trimethicone, Trimethylsiloxysilicate, Synthetic Wax, Heptyl Undecylenate, Diisostearyl Malate, Octyldodecanol, Sorbitan Olivate, Caprylic/Capric Glycerides, Dahlia Variabilis Flower Extract, *Theobroma Cacao (Cocoa) Seed Butter, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Argania Spinosa Kernel Oil, *Butyrospermum Parkii (Shea) Butter, Centella Asiatica Extract, Ceramide NP, Disteardimonium Hectorite, Ethylene/Propylene Copolymer, Propylene Carbonate, Water, Tin Oxide, Tocopheryl Acetate, Butylene Glycol, 1,2-Hexanediol, Glycerin, Iron Oxide Red, Titanium Dioxide [Mocha Brown] Methyl Trimethicone, Trimethylsiloxysilicate, Synthetic Wax, Mica, Heptyl Undecylenate, Calcium Aluminum Borosilicate, Diisostearyl Malate, Sorbitan Olivate, Octyldodecanol, Caprylic/Capric Glycerides, Dahlia Variabilis Flower Extract, *Theobroma Cacao (Cocoa) Seed Butter, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Argania Spinosa Kernel Oil, *Butyrospermum Parkii (Shea) Butter, Centella Asiatica Extract, Ceramide NP, Ethylene/Propylene Copolymer, Disteardimonium Hectorite, Propylene Carbonate, Tin Oxide, Water, Tocopheryl Acetate, Butylene Glycol, 1,2-Hexanediol, Glycerin, Iron Oxide Black, Iron Oxide Red, Titanium Dioxide, Iron Oxide Yellow [Ginger Rose] Methyl Trimethicone, Trimethylsiloxysilicate, Calcium Titanium Borosilicate, Synthetic Wax, Heptyl Undecylenate, Mica, Diisostearyl Malate, Sorbitan Olivate, Octyldodecanol, Caprylic/Capric Glycerides, Dahlia Variabilis Flower Extract, *Theobroma Cacao (Cocoa) Seed Butter, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Argania Spinosa Kernel Oil, *Butyrospermum Parkii (Shea) Butter, Centella Asiatica Extract, Ceramide NP, Calcium Aluminum Borosilicate, Ethylene/Propylene Copolymer, Silica, Disteardimonium Hectorite, Tin Oxide, Propylene Carbonate, Water, Tocopheryl Acetate, Butylene Glycol, 1,2-Hexanediol, Glycerin, Iron Oxide Red, Titanium Dioxide, Iron Oxide Black [French Taupe] Methyl Trimethicone, Trimethylsiloxysilicate, Calcium Aluminum Borosilicate, Synthetic Wax, Heptyl Undecylenate, Mica, Diisostearyl Malate, Sorbitan Olivate, Octyldodecanol, Caprylic/Capric Glycerides, Dahlia Variabilis Flower Extract, *Theobroma Cacao (Cocoa) Seed Butter, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Argania Spinosa Kernel Oil, *Butyrospermum Parkii (Shea) Butter, Centella Asiatica Extract, Ceramide NP, Ethylene/Propylene Copolymer, Disteardimonium Hectorite, Tin Oxide, Propylene Carbonate, Water, Tocopheryl Acetate, Butylene Glycol, 1,2-Hexanediol, Glycerin, Iron Oxide Red, Iron Oxide Black, Titanium Dioxide, Iron Oxide Yellow [Mauve Pink] Methyl Trimethicone, Trimethylsiloxysilicate, Mica, Synthetic Wax, Calcium Titanium Borosilicate, Heptyl Undecylenate, Diisostearyl Malate, Sorbitan Olivate, Octyldodecanol, Caprylic/Capric Glycerides, Silica, Dahlia Variabilis Flower Extract, *Theobroma Cacao (Cocoa) Seed Butter, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Argania Spinosa Kernel Oil, *Butyrospermum Parkii (Shea) Butter, Centella Asiatica Extract, Ceramide NP, Ethylene/Propylene Copolymer, Disteardimonium Hectorite, Propylene Carbonate, Tin Oxide, Water, Tocopheryl Acetate, Butylene Glycol, 1,2-Hexanediol, Glycerin, Titanium Dioxide, Iron Oxide Red [Maple Brown] Methyl Trimethicone, Trimethylsiloxysilicate, Calcium Titanium Borosilicate, Synthetic Wax, Heptyl Undecylenate, Mica, Diisostearyl Malate, Sorbitan Olivate, Octyldodecanol, Dahlia Variabilis Flower Extract, *Theobroma Cacao (Cocoa) Seed Butter, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Argania Spinosa Kernel Oil, *Butyrospermum Parkii (Shea) Butter, Centella Asiatica Extract, Ceramide NP, Caprylic/Capric Glycerides, Ethylene/Propylene Copolymer, Titanium/Titanium Dioxide, Disteardimonium Hectorite, Tin Oxide, Propylene Carbonate, Water, Tocopheryl Acetate, Butylene Glycol, 1,2-Hexanediol, Glycerin, Titanium Dioxide, Iron Oxide Red
- MFDS Evaluation of Functional Cosmetics: N
- Precautions when using: 1) Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2) Do not use on wounds or other affected areas. 3) Cautions for Storage and Handling a) Keep out of reach of children. b) Keep away from direct sunlight. 4) In case of contact with eyes, rinse immediately.
- Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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