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CruxCare C2 Seniors Emergency Call - 1 Emergency Button with Receiver - Wireless Home Emergency Call Internal

Brand: CruxCare
  • Reliable - Professional, useful home emergency call system with practical functions, tailor-made for caregivers.
  • Audible and tactile - Loud enough to drown out background noise, the pager lights up and vibrates, adjustable volume.
  • Ready to use - Easy to set up, connected wirelessly to the C2 pager with the call button, allows immediate use after receipt.
  • Unmistakable alarms - Pager with loud sound, vibration and LED lights ensures that notifications are not overlooked.
  • Comfortable - The lightweight C2 pager, portable with belt clip, allows mobility around the home. Signal penetrates walls, ceilings.
  • Practical LEDs - LED indicators not only inform you about alarms, but also about a low battery. Each sensor is connected to its own light.
  • Future-proof - The CruxCare C2 kit is expandable and can be adjusted with various accessories such as emergency call buttons and sensors.
  • Application - This system is versatile as an emergency call button for seniors and relatives, home emergency call or house call system. The CruxCare radio call system can be extended with Tiiwee door sensors (TWWS03) and motion sensors (TWPIR02) from Tiiwee. Please consult the manual for more information.
Brand: CruxCare
Manufacturer: Tiiwee B.V.
Part Number: X1W17T9
Isin: IOUP6WKV9FBH

$103.24

  • Free shipping in US
  • Shipping: $14.5 Extended Delivery (Ships from overseas warehouse, 10-15 Business Days)
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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CruxCare C2 Seniors Emergency Call - 1 Emergency Button with Receiver - Wireless Home Emergency Call Internal

CruxCare C2 Seniors Emergency Call - 1 Emergency Button with Receiver - Wirel...

$103.24

This two-part system works so that you, the carer, can be called by your patient at the touch of a button, with a call button for service and a wireless reception pager. When activated, the alarm consists of a loud (adjustable) sound, vibration and LED lights and stops only when manually turned off by the carer, making it virtually impossible to miss.

. The range of the receiver is amazing: it covers the whole house and penetrates both walls and ceilings. The pager not only alerts you when your attention is needed, but also indicates where your help is needed through different coloured lights. The lights also serve to warn you when the battery is almost empty.

Unique about this set is the possibility of practical extensions. With a range of accessories, you can connect the C2 pager to up to three sensors or call buttons. For example, if you connect a CruxCare C2 Pro bed sensor to the pager, you will receive an alarm when your patient leaves the bed. This allows you to get to your patient in time and prevent a fall. Another example is the practical CruxCare call button in the bathroom. When your patient needs help in the bath, he simply presses the button. In this way, you are always at hand to help dry, for example. If the patient falls in the bathroom, he can call for help by pulling the cord of the bath button.

This is an excellent alternative to an emergency call bracelet for seniors, seniors emergency call bracelet, baby monitor for seniors, home emergency call seniors, alarm bracelet seniors, home emergency call seniors bracelet, an emergency bracelet seniors or emergency call system for physiotherapy. Also suitable as a patient call, patient call system for medical practice.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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