Comfheat USB Heated Eye Masks for Dry Eyes, Portable Travel Silk Sleep Heating Eye Masks for Blepharitis, Styes, Eye Heat Pad Steam Warm Compress Adjustable Temperature Auto Shut-off, Washable
Comfheat USB Heated Eye Masks for Dry Eyes, Portable Travel Silk Sleep Heating Eye Masks for Blepharitis, Styes, Eye Heat Pad Steam Warm Compress Adjustable Temperature Auto Shut-off, Washable
Comfheat USB Heated Eye Masks for Dry Eyes, Portable Travel Silk Sleep Heating Eye Masks for Blepharitis, Styes, Eye Heat Pad Steam Warm Compress Adjustable Temperature Auto Shut-off, Washable
- USB Powered & Portable: Comes with a 5.9 feet long USB cable, compatible with most 5V USB power ports, (such as your own power bank, car USB port, etc.) Lightweight and portable, so you can enjoy eye warm compress at home, office, on a plane, or in the car. It cannot be charged and needs to be connected to a power source all the time when using the heating function
- 3 Heat Settings & Auto-off: It features 3 levels of heat settings to provide a comfortable temperature for our customers. Three blue lights on means high temp (121 - 131℉), two blue lights on means medium (102 - 112℉), one means low (94 - 104℉). Automatically shut off after 45 minutes of working to prevent the risk of burns.
- Helps Sleep & Moist Heat Therapy Option: Comfortable warm compresses help relieve dry eyes, puffiness, dark circles, insomnia, headaches, and migraines. You can also use moist heat therapy for deeper care. Just use a little spray bottle of water to mist the eye mask on the side facing your eyes. Then you can get a reusable steam eye mask.
- Perfect Touch & Stays in Place: Our heated eye mask is made of soft silk fabric that is unscented for extra comfort and skin-friendliness. The elastic straps are designed to fit most head sizes (ranging from 20" to 29") and keep in place without tangling hair. 3.5''X8.3'' size can cover your eyes and head, 100% light block let you enjoy sleep anytime and anywhere.
- Warranty & Support: We pay great attention to the use experience of each customer, if you encounter any problems in the process of using the product or you want to know more about the product information. You can contact us at any time, and we will reply to you within 12 hours.
- In order to facilitate the operation, we replaced the controller, as the Amazon warehouse still has some of the old version in stock, if you receive the controller does not match the picture, please do not worry, the function of the product is still the same.
| Brand: | comfheat |
|---|---|
| Size: | 1 Count (Pack of 1) |
| Color: | Grey |
| Manufacturer: | comfheat |
| Part Number: | LQX8J79 |
| Material Type: | Silk |
| Isin: | I8UHTNGZYXLG |
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
BENEFITS: Provides deep penetrating heat therapy, easing dry eye, inflammation, dark circles, bruising, insomnia, headaches, sinus problems, and relief migraine. A great addition to a general sleeping eye mask.
How To Use?
1. Insert the controller plug fully into the inlet of the heated eye mask.
2. Plug your heated eye mask into a 5V USB port or laptop to power up the eye mask.
3. Press the button once to turn it on, press again to adjust the temperature.
4. Unplug the power cord to turn off your heated eye mask.
PS: If steam is needed, spray a little water(2-3 drops) on the back side of the heated eye mask.
Adjustable Strap ensures it fits most head sizes and prevents the hot eye compress from slipping off and getting tangled in hairs.
GUARANTEE: A Free No-Hassle Replacement Process. If you have any problems with product, please feel free to contact us as well as we will take care of it within 12 HOURS to ensure our customer experience.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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