Boozyshop Basic Routine Impure Skin
$57.56
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The Boozyshop Basic Routine Impure Skin is a complete set with all the essentials you need to regulate sebum production, remove excess oil and fight pimples and acne.
This facial care routine consists of 4 products: a lightly foaming cleanser, a soothing serum, a powerful treatment and a nourishing day cream. The ideal routine for anyone with impure skin. This set contains the right products to cleanse, soothe, nourish and hydrate your skin. With the help of these skincare products, you will enjoy radiant and smooth skin in no time.
This set:
- All the essentials to even out impure skin
- Regulates sebum production
- Removes excess oil
- Fights pimples and acne
- Cleanses, soothes, nourishes and hydrates your skin
- Free from perfume, alcohol, silicones, sulphates, gluten and parabens
- Clean beauty
- Cruelty-free
- Vegan
This set contains:
- Salicylic Acid Cleanser – 150ml.
- 2% Salicylic Acid Clarifying Serum – 30ml.
- Succinic Acid Blemish Treatment – 15ml.
- Hyaluronic Acid Moisturizer – 50ml.
Step-by-step plan Routine:
Step 1. Boozyshop Salicylic Acid Cleanser
A lightly foaming cleanser that easily removes your makeup and dirt. This cleanser is rich in Salicylic Acid, which prevents clogged pores and gently exfoliates your skin. Dead skin cells are removed, leaving your skin feeling clean, fresh and hydrated again.
Step 2. Boozyshop 2% Salicylic Acid Clarifying Serum
This serum ensures that impure skin is immediately soothed. The ingredient Salicylic acid has a powerful effect, it effectively reduces the redness of your skin and tackles large pores, blackheads, pimples and other impurities. In addition, this serum is also enriched with Witch Hazel, which is known for its anti-inflammatory properties.
Step 3 Boozyshop Succinic Acid Blemish Treatment
With this powerful treatment you can say goodbye to all your impurities! The unique formula is powerful, effective and at the same time very mild for your skin. This treatment has an exfoliating effect, reduces excess oil production and regulates excess sebum, resulting in clean, soothed and soft skin.
Step 4. Boozyshop Hyaluronic Acid Moisturizer
This day cream is rich in Hyaluronic acid, a moisturizer that ensures that your skin is intensely hydrated. Hyaluronic acid "plumps" your skin, so to speak, making it look firm and soft again and visibly reducing fine lines.
Vegan & Cruelty Free
At Boozyshop we not only value your skin, but also the environment and animal welfare. Our products are 100% vegan and not tested on animals. Quality and affordability with respect for people, animals and the planet are central to our range.
About Boozyshop
At Boozyshop we believe in accessible skincare for everyone, regardless of gender, skin color or identity. We are proud that all our products are vegan and not tested on animals. We strongly support honest beauty products, made from natural ingredients and free from controversial ingredients.
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Ingredients:
Boozyshop Salicylic Acid Cleanser: Aqua (Water), Paraffinum Liquidum (Mineral Oil), Cetearyl Alcohol, Glycerin, StearicAcid, Aloe Barbadensis Leaf Juice, Benzyl Alcohol, Salicylic Acid, Phenoxyethanol, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Xanthan Gum, Disodium EDTA, Sodium Ascorbyl Phosphate, Vitis Vinifera (Grape) Seed Oil, Dehydroacetic Acid, Sodium Hydroxide, Ethylhexylglycerin, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Limonene.
Boozyshop 2% Salicylic Acid Clarifying Serum: Aqua (Water), Salicylic Acid, Polysorbate 20, Propylene Glycol, Glycerin, Sodium Hydroxide, Xanthan Gum, Butylene Glycol, Disodium EDTA, Phenoxyethanol, Benzyl Alcohol, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Ethylhexylglycerin, Dehydroacetic Acid.
Boozyshop Succinic Acid Blemish Treatment: Aqua (Water), Caprylic/Capric Triglyceride. Cetearyl Alcohol, GlycerylStearate SE. Stearic Acid. Glycerin. Succinic Acid. Ammonium ,PolyacryloyldimethylTaurate, Salicylic Acid,Phenoxyethanol, SodiumHyaluronate, GlycerylStearate, PEG-IOO Stearate, Sodium Hydroxide, SodiuStearoyl, Glutamate, Ethylhexylglycerin,Trisodium, EthylenediamineDisuccinate.
Boozyshop Hyaluronic Acid Moisturizer: Aqua (Water), Caprylic/Capric Triglyceride, Ammonium Acryloyldimethyltaurate/VP Copolymer, Phenoxyethanol, Glycerin, Benzyl Alcohol, Sodium Hydroxide, Tocopheryl Acetate, Cucumis Sativus (Cucumber) Fruit Extract, Ethylhexylglycerin, Sodium PCA, Urea, Dehydroacetic Acid, Sodium Hyaluronate, Trehalose, Leuconostoc/Radish Root Ferment Filtrate, Potassium Sorbate, Sodium Benzoate, Polyquaternium-51.
---
How to use:
Step 1. Boozyshop Salicylic Acid Cleanser
A lightly foaming cleanser that easily removes your makeup and dirt. This cleanser is rich in Salicylic Acid, which prevents clogged pores and gently exfoliates your skin. Dead skin cells are removed, leaving your skin feeling clean, fresh and hydrated again.
- Cleanse your skin daily, both morning and evening
- Wet your hands and apply a raspberry-sized amount to your palm
- Spread the cleanser over your face in circular movements, you will notice that the cleanser will foam
- Rinse the cleanser with lukewarm water and gently pat your skin dry with a clean towel
Step 2. Boozyshop 2% Salicylic Acid Clarifying Serum
This serum ensures that impure skin is immediately soothed. The ingredient Salicylic acid has a powerful effect, it effectively reduces the redness of your skin and tackles large pores, blackheads, pimples and other impurities. In addition, this serum is also enriched with Witch Hazel, which is known for its anti-inflammatory properties.
- Apply two drops of serum to dry, cleansed skin daily, only in the evening
- Massage the serum into your skin with your fingertips until everything is absorbed
- NB! Are you using this serum for the first time? Let your skin slowly get used to this serum by building up use. Start with once every three days and build up to every day
Step 3. Boozyshop Succinic Acid Blemish Treatment
With this powerful treatment you can say goodbye to all your impurities! The unique formula is powerful, effective and at the same time very mild for your skin. This treatment has an exfoliating effect, reduces excess oil production and regulates excess sebum, resulting in clean, soothed and soft skin.
- Cleanse your skin and make sure it is dry
- Apply a thin layer to the imperfections
- Allow to dry and work overnight
- Follow in the morning with an SPF
Step 4. Boozyshop Hyaluronic Acid Moisturizer
This day cream is rich in Hyaluronic acid, a moisturizer that ensures that your skin is intensely hydrated. Hyaluronic acid "plumps" your skin, so to speak, making it look firm and soft again and visibly reducing fine lines.
- Apply an almond-sized amount to dry, cleansed skin daily, morning and evening.
- Massage the cream into your skin with your fingertips until everything is absorbed
- Don't forget your neck!
The Boozyshop Basic Routine Impure Skin is a complete set with all the essentials you need to regulate sebum production, remove excess oil and fight pimples and acne.
This facial care routine consists of 4 products: a lightly foaming cleanser, a soothing serum, a powerful treatment and a nourishing day cream. The ideal routine for anyone with impure skin. This set contains the right products to cleanse, soothe, nourish and hydrate your skin. With the help of these skincare products, you will enjoy radiant and smooth skin in no time.
This set:
- All the essentials to even out impure skin
- Regulates sebum production
- Removes excess oil
- Fights pimples and acne
- Cleanses, soothes, nourishes and hydrates your skin
- Free from perfume, alcohol, silicones, sulphates, gluten and parabens
- Clean beauty
- Cruelty-free
- Vegan
This set contains:
- Salicylic Acid Cleanser – 150ml.
- 2% Salicylic Acid Clarifying Serum – 30ml.
- Succinic Acid Blemish Treatment – 15ml.
- Hyaluronic Acid Moisturizer – 50ml.
Step-by-step plan Routine:
Step 1. Boozyshop Salicylic Acid Cleanser
A lightly foaming cleanser that easily removes your makeup and dirt. This cleanser is rich in Salicylic Acid, which prevents clogged pores and gently exfoliates your skin. Dead skin cells are removed, leaving your skin feeling clean, fresh and hydrated again.
Step 2. Boozyshop 2% Salicylic Acid Clarifying Serum
This serum ensures that impure skin is immediately soothed. The ingredient Salicylic acid has a powerful effect, it effectively reduces the redness of your skin and tackles large pores, blackheads, pimples and other impurities. In addition, this serum is also enriched with Witch Hazel, which is known for its anti-inflammatory properties.
Step 3 Boozyshop Succinic Acid Blemish Treatment
With this powerful treatment you can say goodbye to all your impurities! The unique formula is powerful, effective and at the same time very mild for your skin. This treatment has an exfoliating effect, reduces excess oil production and regulates excess sebum, resulting in clean, soothed and soft skin.
Step 4. Boozyshop Hyaluronic Acid Moisturizer
This day cream is rich in Hyaluronic acid, a moisturizer that ensures that your skin is intensely hydrated. Hyaluronic acid "plumps" your skin, so to speak, making it look firm and soft again and visibly reducing fine lines.
Vegan & Cruelty Free
At Boozyshop we not only value your skin, but also the environment and animal welfare. Our products are 100% vegan and not tested on animals. Quality and affordability with respect for people, animals and the planet are central to our range.
About Boozyshop
At Boozyshop we believe in accessible skincare for everyone, regardless of gender, skin color or identity. We are proud that all our products are vegan and not tested on animals. We strongly support honest beauty products, made from natural ingredients and free from controversial ingredients.
---
Ingredients:
Boozyshop Salicylic Acid Cleanser: Aqua (Water), Paraffinum Liquidum (Mineral Oil), Cetearyl Alcohol, Glycerin, StearicAcid, Aloe Barbadensis Leaf Juice, Benzyl Alcohol, Salicylic Acid, Phenoxyethanol, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Xanthan Gum, Disodium EDTA, Sodium Ascorbyl Phosphate, Vitis Vinifera (Grape) Seed Oil, Dehydroacetic Acid, Sodium Hydroxide, Ethylhexylglycerin, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Limonene.
Boozyshop 2% Salicylic Acid Clarifying Serum: Aqua (Water), Salicylic Acid, Polysorbate 20, Propylene Glycol, Glycerin, Sodium Hydroxide, Xanthan Gum, Butylene Glycol, Disodium EDTA, Phenoxyethanol, Benzyl Alcohol, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Ethylhexylglycerin, Dehydroacetic Acid.
Boozyshop Succinic Acid Blemish Treatment: Aqua (Water), Caprylic/Capric Triglyceride. Cetearyl Alcohol, GlycerylStearate SE. Stearic Acid. Glycerin. Succinic Acid. Ammonium ,PolyacryloyldimethylTaurate, Salicylic Acid,Phenoxyethanol, SodiumHyaluronate, GlycerylStearate, PEG-IOO Stearate, Sodium Hydroxide, SodiuStearoyl, Glutamate, Ethylhexylglycerin,Trisodium, EthylenediamineDisuccinate.
Boozyshop Hyaluronic Acid Moisturizer: Aqua (Water), Caprylic/Capric Triglyceride, Ammonium Acryloyldimethyltaurate/VP Copolymer, Phenoxyethanol, Glycerin, Benzyl Alcohol, Sodium Hydroxide, Tocopheryl Acetate, Cucumis Sativus (Cucumber) Fruit Extract, Ethylhexylglycerin, Sodium PCA, Urea, Dehydroacetic Acid, Sodium Hyaluronate, Trehalose, Leuconostoc/Radish Root Ferment Filtrate, Potassium Sorbate, Sodium Benzoate, Polyquaternium-51.
---
How to use:
Step 1. Boozyshop Salicylic Acid Cleanser
A lightly foaming cleanser that easily removes your makeup and dirt. This cleanser is rich in Salicylic Acid, which prevents clogged pores and gently exfoliates your skin. Dead skin cells are removed, leaving your skin feeling clean, fresh and hydrated again.
- Cleanse your skin daily, both morning and evening
- Wet your hands and apply a raspberry-sized amount to your palm
- Spread the cleanser over your face in circular movements, you will notice that the cleanser will foam
- Rinse the cleanser with lukewarm water and gently pat your skin dry with a clean towel
Step 2. Boozyshop 2% Salicylic Acid Clarifying Serum
This serum ensures that impure skin is immediately soothed. The ingredient Salicylic acid has a powerful effect, it effectively reduces the redness of your skin and tackles large pores, blackheads, pimples and other impurities. In addition, this serum is also enriched with Witch Hazel, which is known for its anti-inflammatory properties.
- Apply two drops of serum to dry, cleansed skin daily, only in the evening
- Massage the serum into your skin with your fingertips until everything is absorbed
- NB! Are you using this serum for the first time? Let your skin slowly get used to this serum by building up use. Start with once every three days and build up to every day
Step 3. Boozyshop Succinic Acid Blemish Treatment
With this powerful treatment you can say goodbye to all your impurities! The unique formula is powerful, effective and at the same time very mild for your skin. This treatment has an exfoliating effect, reduces excess oil production and regulates excess sebum, resulting in clean, soothed and soft skin.
- Cleanse your skin and make sure it is dry
- Apply a thin layer to the imperfections
- Allow to dry and work overnight
- Follow in the morning with an SPF
Step 4. Boozyshop Hyaluronic Acid Moisturizer
This day cream is rich in Hyaluronic acid, a moisturizer that ensures that your skin is intensely hydrated. Hyaluronic acid "plumps" your skin, so to speak, making it look firm and soft again and visibly reducing fine lines.
- Apply an almond-sized amount to dry, cleansed skin daily, morning and evening.
- Massage the cream into your skin with your fingertips until everything is absorbed
- Don't forget your neck!
The Boozyshop Basic Routine Impure Skin is a complete set with all the essentials you need to regulate sebum production, remove excess oil and fight pimples and acne.
This facial care routine consists of 4 products: a lightly foaming cleanser, a soothing serum, a powerful treatment and a nourishing day cream. The ideal routine for anyone with impure skin. This set contains the right products to cleanse, soothe, nourish and hydrate your skin. With the help of these skincare products, you will enjoy radiant and smooth skin in no time.
This set:
- All the essentials to even out impure skin
- Regulates sebum production
- Removes excess oil
- Fights pimples and acne
- Cleanses, soothes, nourishes and hydrates your skin
- Free from perfume, alcohol, silicones, sulphates, gluten and parabens
- Clean beauty
- Cruelty-free
- Vegan
This set contains:
- Salicylic Acid Cleanser – 150ml.
- 2% Salicylic Acid Clarifying Serum – 30ml.
- Succinic Acid Blemish Treatment – 15ml.
- Hyaluronic Acid Moisturizer – 50ml.
Step-by-step plan Routine:
Step 1. Boozyshop Salicylic Acid Cleanser
A lightly foaming cleanser that easily removes your makeup and dirt. This cleanser is rich in Salicylic Acid, which prevents clogged pores and gently exfoliates your skin. Dead skin cells are removed, leaving your skin feeling clean, fresh and hydrated again.
Step 2. Boozyshop 2% Salicylic Acid Clarifying Serum
This serum ensures that impure skin is immediately soothed. The ingredient Salicylic acid has a powerful effect, it effectively reduces the redness of your skin and tackles large pores, blackheads, pimples and other impurities. In addition, this serum is also enriched with Witch Hazel, which is known for its anti-inflammatory properties.
Step 3 Boozyshop Succinic Acid Blemish Treatment
With this powerful treatment you can say goodbye to all your impurities! The unique formula is powerful, effective and at the same time very mild for your skin. This treatment has an exfoliating effect, reduces excess oil production and regulates excess sebum, resulting in clean, soothed and soft skin.
Step 4. Boozyshop Hyaluronic Acid Moisturizer
This day cream is rich in Hyaluronic acid, a moisturizer that ensures that your skin is intensely hydrated. Hyaluronic acid "plumps" your skin, so to speak, making it look firm and soft again and visibly reducing fine lines.
Vegan & Cruelty Free
At Boozyshop we not only value your skin, but also the environment and animal welfare. Our products are 100% vegan and not tested on animals. Quality and affordability with respect for people, animals and the planet are central to our range.
About Boozyshop
At Boozyshop we believe in accessible skincare for everyone, regardless of gender, skin color or identity. We are proud that all our products are vegan and not tested on animals. We strongly support honest beauty products, made from natural ingredients and free from controversial ingredients.
---
Ingredients:
Boozyshop Salicylic Acid Cleanser: Aqua (Water), Paraffinum Liquidum (Mineral Oil), Cetearyl Alcohol, Glycerin, StearicAcid, Aloe Barbadensis Leaf Juice, Benzyl Alcohol, Salicylic Acid, Phenoxyethanol, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Xanthan Gum, Disodium EDTA, Sodium Ascorbyl Phosphate, Vitis Vinifera (Grape) Seed Oil, Dehydroacetic Acid, Sodium Hydroxide, Ethylhexylglycerin, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Limonene.
Boozyshop 2% Salicylic Acid Clarifying Serum: Aqua (Water), Salicylic Acid, Polysorbate 20, Propylene Glycol, Glycerin, Sodium Hydroxide, Xanthan Gum, Butylene Glycol, Disodium EDTA, Phenoxyethanol, Benzyl Alcohol, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Ethylhexylglycerin, Dehydroacetic Acid.
Boozyshop Succinic Acid Blemish Treatment: Aqua (Water), Caprylic/Capric Triglyceride. Cetearyl Alcohol, GlycerylStearate SE. Stearic Acid. Glycerin. Succinic Acid. Ammonium ,PolyacryloyldimethylTaurate, Salicylic Acid,Phenoxyethanol, SodiumHyaluronate, GlycerylStearate, PEG-IOO Stearate, Sodium Hydroxide, SodiuStearoyl, Glutamate, Ethylhexylglycerin,Trisodium, EthylenediamineDisuccinate.
Boozyshop Hyaluronic Acid Moisturizer: Aqua (Water), Caprylic/Capric Triglyceride, Ammonium Acryloyldimethyltaurate/VP Copolymer, Phenoxyethanol, Glycerin, Benzyl Alcohol, Sodium Hydroxide, Tocopheryl Acetate, Cucumis Sativus (Cucumber) Fruit Extract, Ethylhexylglycerin, Sodium PCA, Urea, Dehydroacetic Acid, Sodium Hyaluronate, Trehalose, Leuconostoc/Radish Root Ferment Filtrate, Potassium Sorbate, Sodium Benzoate, Polyquaternium-51.
---
How to use:
Step 1. Boozyshop Salicylic Acid Cleanser
A lightly foaming cleanser that easily removes your makeup and dirt. This cleanser is rich in Salicylic Acid, which prevents clogged pores and gently exfoliates your skin. Dead skin cells are removed, leaving your skin feeling clean, fresh and hydrated again.
- Cleanse your skin daily, both morning and evening
- Wet your hands and apply a raspberry-sized amount to your palm
- Spread the cleanser over your face in circular movements, you will notice that the cleanser will foam
- Rinse the cleanser with lukewarm water and gently pat your skin dry with a clean towel
Step 2. Boozyshop 2% Salicylic Acid Clarifying Serum
This serum ensures that impure skin is immediately soothed. The ingredient Salicylic acid has a powerful effect, it effectively reduces the redness of your skin and tackles large pores, blackheads, pimples and other impurities. In addition, this serum is also enriched with Witch Hazel, which is known for its anti-inflammatory properties.
- Apply two drops of serum to dry, cleansed skin daily, only in the evening
- Massage the serum into your skin with your fingertips until everything is absorbed
- NB! Are you using this serum for the first time? Let your skin slowly get used to this serum by building up use. Start with once every three days and build up to every day
Step 3. Boozyshop Succinic Acid Blemish Treatment
With this powerful treatment you can say goodbye to all your impurities! The unique formula is powerful, effective and at the same time very mild for your skin. This treatment has an exfoliating effect, reduces excess oil production and regulates excess sebum, resulting in clean, soothed and soft skin.
- Cleanse your skin and make sure it is dry
- Apply a thin layer to the imperfections
- Allow to dry and work overnight
- Follow in the morning with an SPF
Step 4. Boozyshop Hyaluronic Acid Moisturizer
This day cream is rich in Hyaluronic acid, a moisturizer that ensures that your skin is intensely hydrated. Hyaluronic acid "plumps" your skin, so to speak, making it look firm and soft again and visibly reducing fine lines.
- Apply an almond-sized amount to dry, cleansed skin daily, morning and evening.
- Massage the cream into your skin with your fingertips until everything is absorbed
- Don't forget your neck!
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
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Contact: support@ibspot.com
Item Not Received
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Email: support@ibspot.com
We’re always happy to help.
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We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
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Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
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Our team will provide you with return instructions and a prepaid return label.
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Please contact us before returning any item.
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If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
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Please allow:
- 5–7 business days for the return to reach our Returns Center.
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Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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