Bobbi Brown 갤러리아 바비 브라운 비타민 인리치드 스무딩 세럼 Galleria Bobbi Brown Vitamin Enriched Smoothing Serum
$145.30
- $14.50 shipping from South Korea View details
-
Arrives
갤러리아 바비 브라운 비타민 인리치드 스무딩 세럼
Galleria Bobbi Brown Vitamin Enriched Smoothing Serum
완벽한 메이크업을 위한 밝고 매끄러운 피부 준비
Vitamin Enriched Smoothing Serum
제품 하이라이트 (Product Highlights)
- 피부결을 부드럽게 정돈하여 메이크업 최적의 상태로 준비
- 비타민이 풍부하게 함유되어 건강하고 활력 있는 피부 케어
- 매끄럽고 빛나는 피부 표현을 위한 집중 세럼
- 데일리 스킨케어 루틴에 완벽하게 통합되는 포뮬러
제품 사양 (Product Specifications)
| 모델명 (Model Name) | BB24010303 |
| 브랜드 (Brand) | Bobbi Brown |
| 원산지 (Country of Origin) | 상세설명 참조 (Refer to product details page) |
| 제조국 (Manufacturing Country) | 상세설명 참조 (Refer to product details page) |
| 사용 방법 (How to Use) | 상세설명 참조 (Refer to product details page) |
| 상품 번호 (Product Number) | 3436027022 |
| 상품 상태 (Product Condition) | 새상품 (New product) |
| 품질보증기준 (Quality Assurance) | 상세설명 참조 (Refer to product details page) |
| 주요 제품 사양 (Main Specifications) | 상세설명 참조 (Refer to product details page) |
| 부가가치세 면세여부 (VAT Exemption) | 과세상품 (Taxable product) |
| 사용 시 주의사항 (Precautions) | 상세설명 참조 (Refer to product details page) |
| 용량 또는 중량 (Volume/Weight) | 상세설명 참조 (Refer to product details page) |
| 사용기한 또는 개봉 후 사용기간 (Expiration/PAO) | 상세설명 참조 (Refer to product details page) |
| 화장품법에 따라 기재·표시하여야 하는 모든 성분 (Ingredients) | 상세설명 참조 (Refer to product details page) |
| 화장품 제조업자, 화장품책임판매업자 및 맞춤형화장품판매업자 (Manufacturer/Distributor) | 상세설명 참조 (Refer to product details page) |
| 기능성 화장품 심사 필 유무 (Functional Cosmetics Review) | 상세설명 참조 (Refer to product details page) |
상품 관련 문의: 갤러리아 백화점 (한화갤러리아㈜ 광교점) 바비 브라운 T.031-5174-7151
갤러리아몰 고객센터: T.1588-0121 (운영시간: 평일 09:00~18:00)
Product-related inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Bobbi Brown T.031-5174-7151
Galleria Mall Customer Service:T.1588-0121 (Operating hours: Weekdays 09:00~18:00)
Prepare bright and smooth skin for perfect makeup
Vitamin Enriched Smoothing Serum
E-commerce Product Information Disclosure
| Precautions for use | 1) If you experience any of the following abnormalities when using cosmetics, you should stop using them and consult a dermatologist, etc., as continued use may worsen the symptoms. a) If you experience abnormalities such as red spots, swelling, itching, or irritation during use. b) If the applied area experiences the above abnormalities due to direct sunlight. 2) Do not use on areas with wounds or other abnormalities. 3) Precautions for storage and handling. a) Always close the cap after use. b) Keep out of reach of infants and children. c) Do not store in high or low temperatures or in direct sunlight. × For other product-specific precautions, please refer to the product packaging. |
|---|---|
| For functional cosmetics (whitening, wrinkle improvement, UV protection products, etc.) under the Cosmetics Act, the phrase "Functional cosmetic review (or report) completed according to the Cosmetics Act" must be included. | Not applicable |
| All ingredients that must be listed and displayed according to the Cosmetics Act | Purified Water, Olive Oil, Butylene Glycol, Methyl Gluceth-20, Shea Butter, Bis-PEG-18 Methyl Ether Dimethyl Silane, Ascorbyl Glucoside, Potassium Cetyl Phosphate, Tocopheryl Acetate (0.500001%), Niacinamide, Apple Extract, Lentil Fruit Extract, Watermelon Extract, Passionfruit Seed Oil, Glycereth-26, Acetyl Glucosamine, Lactobacillus Ferment, Glycerin, Hydrogenated Palm Glycerides, Hydrogenated Polydecene, Jeju Jindeukchal Extract, Caprylyl Glycol, Caffeine, Cholesterol, Ethylhexylglycerin, Sodium Hyaluronate, Whey Protein, Grapefruit Peel Oil, Scented Geranium Flower Oil, Spanish Licorice Root Extract, Sodium Lactate, Corn Oil, Sodium PCA, Horsetail Kelp Extract, Beta-Carotene, Serine, Glutamic Acid, Night Blooming Cereus Flower Extract, Acetyl Hexapeptide-8, Aspartic Acid, Leucine, Alanine, Lysine, Arginine, Tyrosine, Phenylalanine, Threonine, Valine, Proline, Isoleucine, Histidine, Magnesium Ascorbyl Phosphate (0.1%), Polyacrylate Crosspolymer-6, Polysorbate 20, PEG-8, Sodium Hydroxide, PPG-5-Ceteth-20, Jojoba Wax PEG-120 Esters, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Citric Acid, Panthenol, Sodium Benzoate, Glycine, Limonene, Citronellol, Geraniol, Linalool, Citral, Sodium Citrate, Disodium EDTA, BHT, Ethylbisiminomethylguaiacol Manganese Chloride, Potassium Sorbate, Phenoxyethanol ＜iln99723＞ The provided ingredients may vary depending on the product, even for the same product. For the latest information, please refer to the ingredients on the product packaging or contact our customer care support team. ＜/iln99723＞ |
| Country of Manufacture | Belgium |
| Cosmetic manufacturer, responsible cosmetic distributor, and custom cosmetic seller | Bobbi Brown/ELCA Korea (Yoo) |
| How to use | After toner, use Vitamin Enriched Smoothing Serum to prepare for a brighter skin tone and smoother skin texture. Gently apply 2 pumps to the entire face. It absorbs milkily without stickiness, helping to regulate the optimal oil-water balance. |
| Quality Assurance Standard | If there is any defect in this product, it will be compensated according to the Consumer Dispute Resolution Standards by Item, as notified by the Fair Trade Commission. |
| Shelf life or period of use after opening | We ship products with at least 1 year of shelf life remaining. |
| Customer Service Phone Number | Bobbi Brown Customer Care Support Team 02-6971-3225 |
| Product main specifications | All skin types |
| Estimated delivery date | Refer to detailed description |
| Volume or weight of contents | 30ml |
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
갤러리아 바비 브라운 비타민 인리치드 스무딩 세럼
Galleria Bobbi Brown Vitamin Enriched Smoothing Serum
완벽한 메이크업을 위한 밝고 매끄러운 피부 준비
Vitamin Enriched Smoothing Serum
제품 하이라이트 (Product Highlights)
- 피부결을 부드럽게 정돈하여 메이크업 최적의 상태로 준비
- 비타민이 풍부하게 함유되어 건강하고 활력 있는 피부 케어
- 매끄럽고 빛나는 피부 표현을 위한 집중 세럼
- 데일리 스킨케어 루틴에 완벽하게 통합되는 포뮬러
제품 사양 (Product Specifications)
| 모델명 (Model Name) | BB24010303 |
| 브랜드 (Brand) | Bobbi Brown |
| 원산지 (Country of Origin) | 상세설명 참조 (Refer to product details page) |
| 제조국 (Manufacturing Country) | 상세설명 참조 (Refer to product details page) |
| 사용 방법 (How to Use) | 상세설명 참조 (Refer to product details page) |
| 상품 번호 (Product Number) | 3436027022 |
| 상품 상태 (Product Condition) | 새상품 (New product) |
| 품질보증기준 (Quality Assurance) | 상세설명 참조 (Refer to product details page) |
| 주요 제품 사양 (Main Specifications) | 상세설명 참조 (Refer to product details page) |
| 부가가치세 면세여부 (VAT Exemption) | 과세상품 (Taxable product) |
| 사용 시 주의사항 (Precautions) | 상세설명 참조 (Refer to product details page) |
| 용량 또는 중량 (Volume/Weight) | 상세설명 참조 (Refer to product details page) |
| 사용기한 또는 개봉 후 사용기간 (Expiration/PAO) | 상세설명 참조 (Refer to product details page) |
| 화장품법에 따라 기재·표시하여야 하는 모든 성분 (Ingredients) | 상세설명 참조 (Refer to product details page) |
| 화장품 제조업자, 화장품책임판매업자 및 맞춤형화장품판매업자 (Manufacturer/Distributor) | 상세설명 참조 (Refer to product details page) |
| 기능성 화장품 심사 필 유무 (Functional Cosmetics Review) | 상세설명 참조 (Refer to product details page) |
상품 관련 문의: 갤러리아 백화점 (한화갤러리아㈜ 광교점) 바비 브라운 T.031-5174-7151
갤러리아몰 고객센터: T.1588-0121 (운영시간: 평일 09:00~18:00)
Product-related inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Bobbi Brown T.031-5174-7151
Galleria Mall Customer Service:T.1588-0121 (Operating hours: Weekdays 09:00~18:00)
Prepare bright and smooth skin for perfect makeup
Vitamin Enriched Smoothing Serum
E-commerce Product Information Disclosure
| Precautions for use | 1) If you experience any of the following abnormalities when using cosmetics, you should stop using them and consult a dermatologist, etc., as continued use may worsen the symptoms. a) If you experience abnormalities such as red spots, swelling, itching, or irritation during use. b) If the applied area experiences the above abnormalities due to direct sunlight. 2) Do not use on areas with wounds or other abnormalities. 3) Precautions for storage and handling. a) Always close the cap after use. b) Keep out of reach of infants and children. c) Do not store in high or low temperatures or in direct sunlight. × For other product-specific precautions, please refer to the product packaging. |
|---|---|
| For functional cosmetics (whitening, wrinkle improvement, UV protection products, etc.) under the Cosmetics Act, the phrase "Functional cosmetic review (or report) completed according to the Cosmetics Act" must be included. | Not applicable |
| All ingredients that must be listed and displayed according to the Cosmetics Act | Purified Water, Olive Oil, Butylene Glycol, Methyl Gluceth-20, Shea Butter, Bis-PEG-18 Methyl Ether Dimethyl Silane, Ascorbyl Glucoside, Potassium Cetyl Phosphate, Tocopheryl Acetate (0.500001%), Niacinamide, Apple Extract, Lentil Fruit Extract, Watermelon Extract, Passionfruit Seed Oil, Glycereth-26, Acetyl Glucosamine, Lactobacillus Ferment, Glycerin, Hydrogenated Palm Glycerides, Hydrogenated Polydecene, Jeju Jindeukchal Extract, Caprylyl Glycol, Caffeine, Cholesterol, Ethylhexylglycerin, Sodium Hyaluronate, Whey Protein, Grapefruit Peel Oil, Scented Geranium Flower Oil, Spanish Licorice Root Extract, Sodium Lactate, Corn Oil, Sodium PCA, Horsetail Kelp Extract, Beta-Carotene, Serine, Glutamic Acid, Night Blooming Cereus Flower Extract, Acetyl Hexapeptide-8, Aspartic Acid, Leucine, Alanine, Lysine, Arginine, Tyrosine, Phenylalanine, Threonine, Valine, Proline, Isoleucine, Histidine, Magnesium Ascorbyl Phosphate (0.1%), Polyacrylate Crosspolymer-6, Polysorbate 20, PEG-8, Sodium Hydroxide, PPG-5-Ceteth-20, Jojoba Wax PEG-120 Esters, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Citric Acid, Panthenol, Sodium Benzoate, Glycine, Limonene, Citronellol, Geraniol, Linalool, Citral, Sodium Citrate, Disodium EDTA, BHT, Ethylbisiminomethylguaiacol Manganese Chloride, Potassium Sorbate, Phenoxyethanol ＜iln99723＞ The provided ingredients may vary depending on the product, even for the same product. For the latest information, please refer to the ingredients on the product packaging or contact our customer care support team. ＜/iln99723＞ |
| Country of Manufacture | Belgium |
| Cosmetic manufacturer, responsible cosmetic distributor, and custom cosmetic seller | Bobbi Brown/ELCA Korea (Yoo) |
| How to use | After toner, use Vitamin Enriched Smoothing Serum to prepare for a brighter skin tone and smoother skin texture. Gently apply 2 pumps to the entire face. It absorbs milkily without stickiness, helping to regulate the optimal oil-water balance. |
| Quality Assurance Standard | If there is any defect in this product, it will be compensated according to the Consumer Dispute Resolution Standards by Item, as notified by the Fair Trade Commission. |
| Shelf life or period of use after opening | We ship products with at least 1 year of shelf life remaining. |
| Customer Service Phone Number | Bobbi Brown Customer Care Support Team 02-6971-3225 |
| Product main specifications | All skin types |
| Estimated delivery date | Refer to detailed description |
| Volume or weight of contents | 30ml |
갤러리아 바비 브라운 비타민 인리치드 스무딩 세럼
Galleria Bobbi Brown Vitamin Enriched Smoothing Serum
완벽한 메이크업을 위한 밝고 매끄러운 피부 준비
Vitamin Enriched Smoothing Serum
제품 하이라이트 (Product Highlights)
- 피부결을 부드럽게 정돈하여 메이크업 최적의 상태로 준비
- 비타민이 풍부하게 함유되어 건강하고 활력 있는 피부 케어
- 매끄럽고 빛나는 피부 표현을 위한 집중 세럼
- 데일리 스킨케어 루틴에 완벽하게 통합되는 포뮬러
제품 사양 (Product Specifications)
| 모델명 (Model Name) | BB24010303 |
| 브랜드 (Brand) | Bobbi Brown |
| 원산지 (Country of Origin) | 상세설명 참조 (Refer to product details page) |
| 제조국 (Manufacturing Country) | 상세설명 참조 (Refer to product details page) |
| 사용 방법 (How to Use) | 상세설명 참조 (Refer to product details page) |
| 상품 번호 (Product Number) | 3436027022 |
| 상품 상태 (Product Condition) | 새상품 (New product) |
| 품질보증기준 (Quality Assurance) | 상세설명 참조 (Refer to product details page) |
| 주요 제품 사양 (Main Specifications) | 상세설명 참조 (Refer to product details page) |
| 부가가치세 면세여부 (VAT Exemption) | 과세상품 (Taxable product) |
| 사용 시 주의사항 (Precautions) | 상세설명 참조 (Refer to product details page) |
| 용량 또는 중량 (Volume/Weight) | 상세설명 참조 (Refer to product details page) |
| 사용기한 또는 개봉 후 사용기간 (Expiration/PAO) | 상세설명 참조 (Refer to product details page) |
| 화장품법에 따라 기재·표시하여야 하는 모든 성분 (Ingredients) | 상세설명 참조 (Refer to product details page) |
| 화장품 제조업자, 화장품책임판매업자 및 맞춤형화장품판매업자 (Manufacturer/Distributor) | 상세설명 참조 (Refer to product details page) |
| 기능성 화장품 심사 필 유무 (Functional Cosmetics Review) | 상세설명 참조 (Refer to product details page) |
상품 관련 문의: 갤러리아 백화점 (한화갤러리아㈜ 광교점) 바비 브라운 T.031-5174-7151
갤러리아몰 고객센터: T.1588-0121 (운영시간: 평일 09:00~18:00)
Product-related inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Gwanggyo Branch) Bobbi Brown T.031-5174-7151
Galleria Mall Customer Service:T.1588-0121 (Operating hours: Weekdays 09:00~18:00)
Prepare bright and smooth skin for perfect makeup
Vitamin Enriched Smoothing Serum
E-commerce Product Information Disclosure
| Precautions for use | 1) If you experience any of the following abnormalities when using cosmetics, you should stop using them and consult a dermatologist, etc., as continued use may worsen the symptoms. a) If you experience abnormalities such as red spots, swelling, itching, or irritation during use. b) If the applied area experiences the above abnormalities due to direct sunlight. 2) Do not use on areas with wounds or other abnormalities. 3) Precautions for storage and handling. a) Always close the cap after use. b) Keep out of reach of infants and children. c) Do not store in high or low temperatures or in direct sunlight. × For other product-specific precautions, please refer to the product packaging. |
|---|---|
| For functional cosmetics (whitening, wrinkle improvement, UV protection products, etc.) under the Cosmetics Act, the phrase "Functional cosmetic review (or report) completed according to the Cosmetics Act" must be included. | Not applicable |
| All ingredients that must be listed and displayed according to the Cosmetics Act | Purified Water, Olive Oil, Butylene Glycol, Methyl Gluceth-20, Shea Butter, Bis-PEG-18 Methyl Ether Dimethyl Silane, Ascorbyl Glucoside, Potassium Cetyl Phosphate, Tocopheryl Acetate (0.500001%), Niacinamide, Apple Extract, Lentil Fruit Extract, Watermelon Extract, Passionfruit Seed Oil, Glycereth-26, Acetyl Glucosamine, Lactobacillus Ferment, Glycerin, Hydrogenated Palm Glycerides, Hydrogenated Polydecene, Jeju Jindeukchal Extract, Caprylyl Glycol, Caffeine, Cholesterol, Ethylhexylglycerin, Sodium Hyaluronate, Whey Protein, Grapefruit Peel Oil, Scented Geranium Flower Oil, Spanish Licorice Root Extract, Sodium Lactate, Corn Oil, Sodium PCA, Horsetail Kelp Extract, Beta-Carotene, Serine, Glutamic Acid, Night Blooming Cereus Flower Extract, Acetyl Hexapeptide-8, Aspartic Acid, Leucine, Alanine, Lysine, Arginine, Tyrosine, Phenylalanine, Threonine, Valine, Proline, Isoleucine, Histidine, Magnesium Ascorbyl Phosphate (0.1%), Polyacrylate Crosspolymer-6, Polysorbate 20, PEG-8, Sodium Hydroxide, PPG-5-Ceteth-20, Jojoba Wax PEG-120 Esters, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Citric Acid, Panthenol, Sodium Benzoate, Glycine, Limonene, Citronellol, Geraniol, Linalool, Citral, Sodium Citrate, Disodium EDTA, BHT, Ethylbisiminomethylguaiacol Manganese Chloride, Potassium Sorbate, Phenoxyethanol ＜iln99723＞ The provided ingredients may vary depending on the product, even for the same product. For the latest information, please refer to the ingredients on the product packaging or contact our customer care support team. ＜/iln99723＞ |
| Country of Manufacture | Belgium |
| Cosmetic manufacturer, responsible cosmetic distributor, and custom cosmetic seller | Bobbi Brown/ELCA Korea (Yoo) |
| How to use | After toner, use Vitamin Enriched Smoothing Serum to prepare for a brighter skin tone and smoother skin texture. Gently apply 2 pumps to the entire face. It absorbs milkily without stickiness, helping to regulate the optimal oil-water balance. |
| Quality Assurance Standard | If there is any defect in this product, it will be compensated according to the Consumer Dispute Resolution Standards by Item, as notified by the Fair Trade Commission. |
| Shelf life or period of use after opening | We ship products with at least 1 year of shelf life remaining. |
| Customer Service Phone Number | Bobbi Brown Customer Care Support Team 02-6971-3225 |
| Product main specifications | All skin types |
| Estimated delivery date | Refer to detailed description |
| Volume or weight of contents | 30ml |
- Model Name: BB24010303
- Brand: Bobbi Brown
- Country of Origin: See detailed description
- Manufacturing Country: See detailed description
- How to Use: See detailed description
- Product Number: 3436027022
- Product Condition: New product
- Taxpayer Type: General Taxpayer + Simplified Taxpayer (Tax Invoice Issuing Business)
- Business Type: Corporate Business
- Receipt Issuance: Available - Credit Card Slip, Online Cash Receipt
- Quality Assurance Standard: See detailed description
- Main Product Specifications: See detailed description
- VAT Exemption Status: Taxable product
- Precautions for Use: See detailed description
- Estimated Delivery Time After Order: See detailed description
- Volume or Weight of Contents: See detailed description
- Consumer Consultation Phone Number: See detailed description
- Expiration Date or Period of Use After Opening: See detailed description
- All Ingredients Required to be Listed and Displayed According to the Cosmetics Act: See detailed description
- Cosmetics Manufacturer, Cosmetics Responsible Distributor, and Customized Cosmetics Distributor: See detailed description
- For functional cosmetics, enter whether it has been reviewed by the Ministry of Food and Drug Safety according to the Cosmetics Act (e.g., whitening, wrinkle improvement, UV protection): See detailed description
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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