Biome CastorClear™
$35.16
- $14.50 shipping from Australia View details
-
Arrives
Frequently Asked Questions About CastorClear
1. What is CastorClear used for?
CastorClear is a petroleum-free balm designed for multi-purpose self-care. Use it as part of your bedtime routine as a chest rub, add a small amount to hot water for a steam inhalation ritual, or massage into your neck and shoulders to wind down at the end of the day. It’s a clean, plant-based alternative to conventional vapour-style balms (such as Vick's VapoRub).
2. Is CastorClear safe for children?
CastorClear is made with gentle, natural ingredients and contains no petroleum, synthetic fragrance, or parabens. However, as it contains strong essential oils, it is only for children aged two and over plus always patch test before use on children, and consulting your healthcare professional if you have any concerns. Although they are natural essential oils, some people can be allergic to certain essential oils. Always apply externally and avoid the face, eyes and nostrils.
3. Can I use CastorClear every day?
Yes, whether you're applying it before bed, or using it in a steam bowl during cooler months, it’s gentle enough for regular use.
4. Does CastorClear replace Vick's Vaporub?
CastorClear is a natural alternative to petroleum-based vapour rubs, made with castor oil and essential oils like eucalyptus, menthol, peppermint, and lemon myrtle, rather than petroleum jelly and other synthetic ingredients. While we don’t make therapeutic claims, CastorClear can be used as part of your winter wellness rituals in similar ways.
5. Is it vegan and cruelty-free?
Yes! We personally make CastorClear in the Biome lab in Brisbane. It is vegan, the ingredients and the balm are not tested on animals, and it is made with only plant-based, ethically sourced ingredients.
What are the synthetic additives commonly found in conventional Vapour Rubs?
Petroleum derivatives
- Petrolatum (Petroleum jelly) – occlusive base; traps moisture but is derived from crude oil
- Mineral oil – petroleum-derived moisturiser
Synthetic menthol and camphor
Often chemically synthesised rather than extracted from natural sources.
Paraffin
- A waxy substance from petroleum used to stabilise or thicken the balm
Fragrance / Parfum
- A concoction of synthetic chemicals that can include allergens or hormone-disrupting phthalates (usually not disclosed individually).
Preservatives
- BHT (Butylated Hydroxytoluene) – synthetic antioxidant used to prevent product oxidation.
- Phenoxyethanol – synthetic preservative with potential skin sensitivity issues.
- Parabens (e.g. methylparaben, propylparaben) – synthetic preservatives with some evidence of hormonal disruption.
Colourants
- Artificial dyes or pigments to give the balm a uniform or branded appearance.
Emulsifiers and stabilisers
- PEG compounds (Polyethylene Glycol) – used to improve texture or absorption
- Carbomers – synthetic thickening agents
INGREDIENTS
- Castor oil: Renowned for its moisturising and healing properties. Cold pressed, hexane free.
- Hydrogenated castor oil: not petroleum-derived PEG-40. It is castor wax, derived from castor beans (Ricinus communis).
- Carnauba wax: Adds a natural, plant-based thickness and protective layer to lock in moisture.
- Coconut oil: Known for its deep moisturising and soothing benefits.
- Pure essential oils: no fake "natural identical" oils, only pure essential oils including two favourite Australian natives Eucalyptus Blue Gum and Lemon Myrtle, plus Camphor White, Menthol, and Peppermint.
Don't miss checking out our original CastorGuard with 140+ 5 star reviews. CastorGuard is nature's Vaseline alternative - a multi-purpose petroleum-free balm made with castor oil. Users report it works for lip balm for dry lips, cracked heels, chafing, dry skin, dermatitis, puffy eyes, scratches, and more.
Biome ships to Australia and the rest of the world > Full details here.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Frequently Asked Questions About CastorClear
1. What is CastorClear used for?
CastorClear is a petroleum-free balm designed for multi-purpose self-care. Use it as part of your bedtime routine as a chest rub, add a small amount to hot water for a steam inhalation ritual, or massage into your neck and shoulders to wind down at the end of the day. It’s a clean, plant-based alternative to conventional vapour-style balms (such as Vick's VapoRub).
2. Is CastorClear safe for children?
CastorClear is made with gentle, natural ingredients and contains no petroleum, synthetic fragrance, or parabens. However, as it contains strong essential oils, it is only for children aged two and over plus always patch test before use on children, and consulting your healthcare professional if you have any concerns. Although they are natural essential oils, some people can be allergic to certain essential oils. Always apply externally and avoid the face, eyes and nostrils.
3. Can I use CastorClear every day?
Yes, whether you're applying it before bed, or using it in a steam bowl during cooler months, it’s gentle enough for regular use.
4. Does CastorClear replace Vick's Vaporub?
CastorClear is a natural alternative to petroleum-based vapour rubs, made with castor oil and essential oils like eucalyptus, menthol, peppermint, and lemon myrtle, rather than petroleum jelly and other synthetic ingredients. While we don’t make therapeutic claims, CastorClear can be used as part of your winter wellness rituals in similar ways.
5. Is it vegan and cruelty-free?
Yes! We personally make CastorClear in the Biome lab in Brisbane. It is vegan, the ingredients and the balm are not tested on animals, and it is made with only plant-based, ethically sourced ingredients.
What are the synthetic additives commonly found in conventional Vapour Rubs?
Petroleum derivatives
- Petrolatum (Petroleum jelly) – occlusive base; traps moisture but is derived from crude oil
- Mineral oil – petroleum-derived moisturiser
Synthetic menthol and camphor
Often chemically synthesised rather than extracted from natural sources.
Paraffin
- A waxy substance from petroleum used to stabilise or thicken the balm
Fragrance / Parfum
- A concoction of synthetic chemicals that can include allergens or hormone-disrupting phthalates (usually not disclosed individually).
Preservatives
- BHT (Butylated Hydroxytoluene) – synthetic antioxidant used to prevent product oxidation.
- Phenoxyethanol – synthetic preservative with potential skin sensitivity issues.
- Parabens (e.g. methylparaben, propylparaben) – synthetic preservatives with some evidence of hormonal disruption.
Colourants
- Artificial dyes or pigments to give the balm a uniform or branded appearance.
Emulsifiers and stabilisers
- PEG compounds (Polyethylene Glycol) – used to improve texture or absorption
- Carbomers – synthetic thickening agents
INGREDIENTS
- Castor oil: Renowned for its moisturising and healing properties. Cold pressed, hexane free.
- Hydrogenated castor oil: not petroleum-derived PEG-40. It is castor wax, derived from castor beans (Ricinus communis).
- Carnauba wax: Adds a natural, plant-based thickness and protective layer to lock in moisture.
- Coconut oil: Known for its deep moisturising and soothing benefits.
- Pure essential oils: no fake "natural identical" oils, only pure essential oils including two favourite Australian natives Eucalyptus Blue Gum and Lemon Myrtle, plus Camphor White, Menthol, and Peppermint.
Don't miss checking out our original CastorGuard with 140+ 5 star reviews. CastorGuard is nature's Vaseline alternative - a multi-purpose petroleum-free balm made with castor oil. Users report it works for lip balm for dry lips, cracked heels, chafing, dry skin, dermatitis, puffy eyes, scratches, and more.
Biome ships to Australia and the rest of the world > Full details here.
Frequently Asked Questions About CastorClear
1. What is CastorClear used for?
CastorClear is a petroleum-free balm designed for multi-purpose self-care. Use it as part of your bedtime routine as a chest rub, add a small amount to hot water for a steam inhalation ritual, or massage into your neck and shoulders to wind down at the end of the day. It’s a clean, plant-based alternative to conventional vapour-style balms (such as Vick's VapoRub).
2. Is CastorClear safe for children?
CastorClear is made with gentle, natural ingredients and contains no petroleum, synthetic fragrance, or parabens. However, as it contains strong essential oils, it is only for children aged two and over plus always patch test before use on children, and consulting your healthcare professional if you have any concerns. Although they are natural essential oils, some people can be allergic to certain essential oils. Always apply externally and avoid the face, eyes and nostrils.
3. Can I use CastorClear every day?
Yes, whether you're applying it before bed, or using it in a steam bowl during cooler months, it’s gentle enough for regular use.
4. Does CastorClear replace Vick's Vaporub?
CastorClear is a natural alternative to petroleum-based vapour rubs, made with castor oil and essential oils like eucalyptus, menthol, peppermint, and lemon myrtle, rather than petroleum jelly and other synthetic ingredients. While we don’t make therapeutic claims, CastorClear can be used as part of your winter wellness rituals in similar ways.
5. Is it vegan and cruelty-free?
Yes! We personally make CastorClear in the Biome lab in Brisbane. It is vegan, the ingredients and the balm are not tested on animals, and it is made with only plant-based, ethically sourced ingredients.
What are the synthetic additives commonly found in conventional Vapour Rubs?
Petroleum derivatives
- Petrolatum (Petroleum jelly) – occlusive base; traps moisture but is derived from crude oil
- Mineral oil – petroleum-derived moisturiser
Synthetic menthol and camphor
Often chemically synthesised rather than extracted from natural sources.
Paraffin
- A waxy substance from petroleum used to stabilise or thicken the balm
Fragrance / Parfum
- A concoction of synthetic chemicals that can include allergens or hormone-disrupting phthalates (usually not disclosed individually).
Preservatives
- BHT (Butylated Hydroxytoluene) – synthetic antioxidant used to prevent product oxidation.
- Phenoxyethanol – synthetic preservative with potential skin sensitivity issues.
- Parabens (e.g. methylparaben, propylparaben) – synthetic preservatives with some evidence of hormonal disruption.
Colourants
- Artificial dyes or pigments to give the balm a uniform or branded appearance.
Emulsifiers and stabilisers
- PEG compounds (Polyethylene Glycol) – used to improve texture or absorption
- Carbomers – synthetic thickening agents
INGREDIENTS
- Castor oil: Renowned for its moisturising and healing properties. Cold pressed, hexane free.
- Hydrogenated castor oil: not petroleum-derived PEG-40. It is castor wax, derived from castor beans (Ricinus communis).
- Carnauba wax: Adds a natural, plant-based thickness and protective layer to lock in moisture.
- Coconut oil: Known for its deep moisturising and soothing benefits.
- Pure essential oils: no fake "natural identical" oils, only pure essential oils including two favourite Australian natives Eucalyptus Blue Gum and Lemon Myrtle, plus Camphor White, Menthol, and Peppermint.
Don't miss checking out our original CastorGuard with 140+ 5 star reviews. CastorGuard is nature's Vaseline alternative - a multi-purpose petroleum-free balm made with castor oil. Users report it works for lip balm for dry lips, cracked heels, chafing, dry skin, dermatitis, puffy eyes, scratches, and more.
Biome ships to Australia and the rest of the world > Full details here.
Item Specifics
Features
Frequently Asked Questions About CastorClear
1. What is CastorClear used for?
CastorClear is a petroleum-free balm designed for multi-purpose self-care. Use it as part of your bedtime routine as a chest rub, add a small amount to hot water for a steam inhalation ritual, or massage into your neck and shoulders to wind down at the end of the day. It’s a clean, plant-based alternative to conventional vapour-style balms (such as Vick's VapoRub).
2. Is CastorClear safe for children?
CastorClear is made with gentle, natural ingredients and contains no petroleum, synthetic fragrance, or parabens. However, as it contains strong essential oils, it is only for children aged two and over plus always patch test before use on children, and consulting your healthcare professional if you have any concerns. Although they are natural essential oils, some people can be allergic to certain essential oils. Always apply externally and avoid the face, eyes and nostrils.
3. Can I use CastorClear every day?
Yes, whether you're applying it before bed, or using it in a steam bowl during cooler months, it’s gentle enough for regular use.
4. Does CastorClear replace Vick's Vaporub?
CastorClear is a natural alternative to petroleum-based vapour rubs, made with castor oil and essential oils like eucalyptus, menthol, peppermint, and lemon myrtle, rather than petroleum jelly and other synthetic ingredients. While we don’t make therapeutic claims, CastorClear can be used as part of your winter wellness rituals in similar ways.
5. Is it vegan and cruelty-free?
Yes! We personally make CastorClear in the Biome lab in Brisbane. It is vegan, the ingredients and the balm are not tested on animals, and it is made with only plant-based, ethically sourced ingredients.
What are the synthetic additives commonly found in conventional Vapour Rubs?
Petroleum derivatives
- Petrolatum (Petroleum jelly) – occlusive base; traps moisture but is derived from crude oil
- Mineral oil – petroleum-derived moisturiser
Synthetic menthol and camphor
Often chemically synthesised rather than extracted from natural sources.
Paraffin
- A waxy substance from petroleum used to stabilise or thicken the balm
Fragrance / Parfum
- A concoction of synthetic chemicals that can include allergens or hormone-disrupting phthalates (usually not disclosed individually).
Preservatives
- BHT (Butylated Hydroxytoluene) – synthetic antioxidant used to prevent product oxidation.
- Phenoxyethanol – synthetic preservative with potential skin sensitivity issues.
- Parabens (e.g. methylparaben, propylparaben) – synthetic preservatives with some evidence of hormonal disruption.
Colourants
- Artificial dyes or pigments to give the balm a uniform or branded appearance.
Emulsifiers and stabilisers
- PEG compounds (Polyethylene Glycol) – used to improve texture or absorption
- Carbomers – synthetic thickening agents
INGREDIENTS
- Castor oil: Renowned for its moisturising and healing properties. Cold pressed, hexane free.
- Hydrogenated castor oil: not petroleum-derived PEG-40. It is castor wax, derived from castor beans (Ricinus communis).
- Carnauba wax: Adds a natural, plant-based thickness and protective layer to lock in moisture.
- Coconut oil: Known for its deep moisturising and soothing benefits.
- Pure essential oils: no fake "natural identical" oils, only pure essential oils including two favourite Australian natives Eucalyptus Blue Gum and Lemon Myrtle, plus Camphor White, Menthol, and Peppermint.
Don't miss checking out our original CastorGuard with 140+ 5 star reviews. CastorGuard is nature's Vaseline alternative - a multi-purpose petroleum-free balm made with castor oil. Users report it works for lip balm for dry lips, cracked heels, chafing, dry skin, dermatitis, puffy eyes, scratches, and more.
SHIPPING
Biome ships to Australia and the rest of the world > Full details here.
Hexane free Castor Oil, Hydrogenated Castor Oil, (from castor beans), Carnauba Wax, Coconut Oil, Essential oils of Eucalyptus Blue Gum, Camphor White, Menthol, Peppermint and Lemon Myrtle.
Australia
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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