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Benefit [롯데백화점]베네피트 구프 프루프 브로우 펜슬 [10.3.5 (미디움)] [Bénéfit Goof Proof Brow Pencil [10.3.5 (Medium)]]

$64.86

[LOTTE Department Store] Benefit Goof Proof Brow Pencil [1. (Cool Gray)]

Product Highlights

  • Easy-to-use brow pencil for shaping and filling
  • Built-in spoolie brush for blending
  • Suitable for all skin types
  • Net weight: 0.34g
  • Made in Japan

Specifications

Specification Details
Product Name and Model bm12
Brand Benefit
Manufacturer/Importer Benefit Cosmetics
Expiration Date Shipped products manufactured within 28 months; use within 48 months.
How to Use Gently draw with the pencil to shape and fill in the eyebrows. For a more natural color, apply additional layers and blend with the built-in spoolie brush.
Precautions Discontinue use if any abnormalities occur. Do not use on injured areas.
Consumer Consultation Phone Number Benefit Cosmetics Korea // 080-001-2363
Country of Manufacture Japan
Quality Guarantee In accordance with relevant laws and consumer dispute resolution standards.
Responsible Seller Benefit Cosmetics // Benefit Cosmetics Korea

Ingredients

Refer to 'Detail & Size' for a complete list of ingredients.


해당 상품 구매 시, 쇼핑백 및 선물포장재가 증정되지 않습니다.
*디자인 리뉴얼로 인해 기존 디자인과 신규 디자인이 현재 혼재되어 판매되고 있으며, 외관만 변경되었을 뿐 제품의 내용물, 컬러, 성분 및 품질은 기존 제품과 동일합니다.
고객님께서 수령하신 제품은 정품이므로 안심하고 사용하셔도 됩니다.





[전성분]
[1호 (라이트)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,황색산화철,에칠헥실팔미테이트,흑색산화철,적색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2호 (라이트)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,황색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,적색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3호 (미디엄)] 티타늄디옥사이드,합성플루오르플로고파이트,흑색산화철,스테아릭애씨드,황색산화철,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3.5호 (미디엄)] 흑색산화철,황색산화철,합성플루오르플로고파이트,스테아릭애씨드,티타늄디옥사이드,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[4호 (미디엄)] 흑색산화철,합성플루오르플로고파이트,황색산화철,스테아릭애씨드,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[4.5호 (미디엄)] 흑색산화철,합성플루오르플로고파이트,스테아릭애씨드,황색산화철,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2.5호 (블론드)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,황색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,적색산화철,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2.75호 (웜 레드 브라운)] 합성플루오르플로고파이트,스테아릭애씨드,황색산화철,적색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,티타늄디옥사이드,에틸헥실팔미테이트,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3.75호 (웜 미디움 브라운)] 흑색산화철,합성플루오르플로고파이트,적색산화철,황색산화철,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,티타늄디옥사이드,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[5호 (딥)] 흑색산화철,적색산화철,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,황색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,합성플루오르플로고파이트,토코페롤,티타늄디옥사이드,알루미늄하이드록사이드
[6호 (딥)] 흑색산화철,합성플루오르플로고파이트,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,황색산화철,에칠헥실팔미테이트,적색산화철,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[쿨 그레이] 흑색산화철,합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,황색산화철,적색산화철,비즈왁스,울트라마린,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤


   

Isin:
IDYQQSFH9XXT

$64.86

In Stock

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Benefit [롯데백화점]베네피트 구프 프루프 브로우 펜슬 [10.3.5 (미디움)] [Bénéfit Goof Proof Brow Pencil [10.3.5 (Medium)]]

Benefit [롯데백화점]베네피트 구프 프루프 브로우 펜슬 [10.3.5 (미디움)] [Bénéfit Goof Proof Brow Pen...

$64.86

[LOTTE Department Store] Benefit Goof Proof Brow Pencil [1. (Cool Gray)]

Product Highlights

  • Easy-to-use brow pencil for shaping and filling
  • Built-in spoolie brush for blending
  • Suitable for all skin types
  • Net weight: 0.34g
  • Made in Japan

Specifications

Specification Details
Product Name and Model bm12
Brand Benefit
Manufacturer/Importer Benefit Cosmetics
Expiration Date Shipped products manufactured within 28 months; use within 48 months.
How to Use Gently draw with the pencil to shape and fill in the eyebrows. For a more natural color, apply additional layers and blend with the built-in spoolie brush.
Precautions Discontinue use if any abnormalities occur. Do not use on injured areas.
Consumer Consultation Phone Number Benefit Cosmetics Korea // 080-001-2363
Country of Manufacture Japan
Quality Guarantee In accordance with relevant laws and consumer dispute resolution standards.
Responsible Seller Benefit Cosmetics // Benefit Cosmetics Korea

Ingredients

Refer to 'Detail & Size' for a complete list of ingredients.


해당 상품 구매 시, 쇼핑백 및 선물포장재가 증정되지 않습니다.
*디자인 리뉴얼로 인해 기존 디자인과 신규 디자인이 현재 혼재되어 판매되고 있으며, 외관만 변경되었을 뿐 제품의 내용물, 컬러, 성분 및 품질은 기존 제품과 동일합니다.
고객님께서 수령하신 제품은 정품이므로 안심하고 사용하셔도 됩니다.





[전성분]
[1호 (라이트)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,황색산화철,에칠헥실팔미테이트,흑색산화철,적색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2호 (라이트)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,황색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,적색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3호 (미디엄)] 티타늄디옥사이드,합성플루오르플로고파이트,흑색산화철,스테아릭애씨드,황색산화철,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3.5호 (미디엄)] 흑색산화철,황색산화철,합성플루오르플로고파이트,스테아릭애씨드,티타늄디옥사이드,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[4호 (미디엄)] 흑색산화철,합성플루오르플로고파이트,황색산화철,스테아릭애씨드,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[4.5호 (미디엄)] 흑색산화철,합성플루오르플로고파이트,스테아릭애씨드,황색산화철,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2.5호 (블론드)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,황색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,적색산화철,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2.75호 (웜 레드 브라운)] 합성플루오르플로고파이트,스테아릭애씨드,황색산화철,적색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,티타늄디옥사이드,에틸헥실팔미테이트,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3.75호 (웜 미디움 브라운)] 흑색산화철,합성플루오르플로고파이트,적색산화철,황색산화철,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,티타늄디옥사이드,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[5호 (딥)] 흑색산화철,적색산화철,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,황색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,합성플루오르플로고파이트,토코페롤,티타늄디옥사이드,알루미늄하이드록사이드
[6호 (딥)] 흑색산화철,합성플루오르플로고파이트,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,황색산화철,에칠헥실팔미테이트,적색산화철,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[쿨 그레이] 흑색산화철,합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,황색산화철,적색산화철,비즈왁스,울트라마린,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤


   

Isin:
IDYQQSFH9XXT

[LOTTE Department Store] Benefit Goof Proof Brow Pencil [1. (Cool Gray)]

Product Highlights

  • Easy-to-use brow pencil for shaping and filling
  • Built-in spoolie brush for blending
  • Suitable for all skin types
  • Net weight: 0.34g
  • Made in Japan

Specifications

Specification Details
Product Name and Model bm12
Brand Benefit
Manufacturer/Importer Benefit Cosmetics
Expiration Date Shipped products manufactured within 28 months; use within 48 months.
How to Use Gently draw with the pencil to shape and fill in the eyebrows. For a more natural color, apply additional layers and blend with the built-in spoolie brush.
Precautions Discontinue use if any abnormalities occur. Do not use on injured areas.
Consumer Consultation Phone Number Benefit Cosmetics Korea // 080-001-2363
Country of Manufacture Japan
Quality Guarantee In accordance with relevant laws and consumer dispute resolution standards.
Responsible Seller Benefit Cosmetics // Benefit Cosmetics Korea

Ingredients

Refer to 'Detail & Size' for a complete list of ingredients.

이 상품은 롯데백화점 상품입니다.
이 상품은 롯데백화점 상품입니다.

해당 상품 구매 시, 쇼핑백 및 선물포장재가 증정되지 않습니다.
*디자인 리뉴얼로 인해 기존 디자인과 신규 디자인이 현재 혼재되어 판매되고 있으며, 외관만 변경되었을 뿐 제품의 내용물, 컬러, 성분 및 품질은 기존 제품과 동일합니다.
고객님께서 수령하신 제품은 정품이므로 안심하고 사용하셔도 됩니다.





[전성분]
[1호 (라이트)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,황색산화철,에칠헥실팔미테이트,흑색산화철,적색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2호 (라이트)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,황색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,적색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3호 (미디엄)] 티타늄디옥사이드,합성플루오르플로고파이트,흑색산화철,스테아릭애씨드,황색산화철,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3.5호 (미디엄)] 흑색산화철,황색산화철,합성플루오르플로고파이트,스테아릭애씨드,티타늄디옥사이드,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[4호 (미디엄)] 흑색산화철,합성플루오르플로고파이트,황색산화철,스테아릭애씨드,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[4.5호 (미디엄)] 흑색산화철,합성플루오르플로고파이트,스테아릭애씨드,황색산화철,적색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2.5호 (블론드)] 합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,황색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,적색산화철,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[2.75호 (웜 레드 브라운)] 합성플루오르플로고파이트,스테아릭애씨드,황색산화철,적색산화철,흑색산화철,하이드로제네이티드캐스터오일,합성재팬왁스,티타늄디옥사이드,에틸헥실팔미테이트,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[3.75호 (웜 미디움 브라운)] 흑색산화철,합성플루오르플로고파이트,적색산화철,황색산화철,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,티타늄디옥사이드,비즈왁스,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤
[5호 (딥)] 흑색산화철,적색산화철,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에칠헥실팔미테이트,황색산화철,비즈왁스,소르비탄세스퀴이소스테아레이트,합성플루오르플로고파이트,토코페롤,티타늄디옥사이드,알루미늄하이드록사이드
[6호 (딥)] 흑색산화철,합성플루오르플로고파이트,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,황색산화철,에칠헥실팔미테이트,적색산화철,티타늄디옥사이드,비즈왁스,소르비탄세스퀴이소스테아레이트,알루미늄하이드록사이드,토코페롤
[쿨 그레이] 흑색산화철,합성플루오르플로고파이트,티타늄디옥사이드,스테아릭애씨드,하이드로제네이티드캐스터오일,합성재팬왁스,에틸헥실팔미테이트,황색산화철,적색산화철,비즈왁스,울트라마린,솔비탄세스퀴아이소스테아레이트,알루미늄하이드록사이드,토코페롤


   
포토갤러리
매장의 재고 사정에 따라 품절될 수 있으며, 롯데백화점이 빠르게 확인하여 고객님께 안내 드리겠습니다. 백화점 상품은 롯데백화점(또는 영플라자)과 인터넷(www.ellotte.com)에서 일부 판매되고 있으며, 일부 기획상품인 경우에는 인터넷에서만 판매되고 있습니다.휴일 주문의 경우 다음영업일에 상품준비가 이루어집니다. 고객변심으로 인한 반품은 상품수령일로부터 7일 이내 가능하며, 반품 배송비는 고객님 부담입니다.단, 고객변심으로 인한 반품 시 상품을 무료 배송으로 수령하셨다면, 고객님께서 초기 배송비를 부담하실 수 있습니다. 고객변심으로 인한 교환 시 교환에 필요한 배송비는 고객님 부담입니다.
  • product name and model: bm12
  • brand: Benefit
  • manufacturer/importer: Benefit Cosmetics
  • expiration date or period after opening: shipped products manufactured within 28 months from the shipping date, to be used within 48 months from the manufacturing date
  • how to use: Gently draw with the pencil to shape and fill in the eyebrows. For a more natural color, apply additional layers and blend with the built-in spoolie brush.
  • precautions for use: 1. Discontinue use if any abnormalities occur while using cosmetics, and consult a dermatologist, as continued use may worsen symptoms. 1) If redness, swelling, itching, or irritation occurs during use. 2) If abnormalities occur in the application area due to direct sunlight. 2. Do not use on injured areas or areas with conditions like eczema or dermatitis. 3. Storage and handling precautions: 1) Always close the cap after use. 2) Store in a place out of reach of children. 3) Do not store in high or low temperature areas or in direct sunlight.
  • consumer consultation phone number: Benefit Cosmetics Korea // 080-001-2363
  • net weight or volume: 0.34g
  • country of manufacture: Japan
  • product main specifications: all skin types
  • all ingredients required to be listed according to the Cosmetics Act: Refer to Detail & Size
  • quality guarantee standard: In accordance with relevant laws and consumer dispute resolution standards
  • cosmetic manufacturer, responsible seller, and customized cosmetics seller: Benefit Cosmetics // Benefit Cosmetics Korea

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.99 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.

We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.

If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.

If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.