BANILA CO Essence Skin Pink Cushion 12g*2ea - 17 Fair Light Special Set (+2 Puffs)
$73.95
- $14.50 shipping from South Korea View details
-
Arrives
Why we love it
A fine particle moisturizing essence formula that tightly and smoothly adheres like wrapping the skin curvature without lumps, streaks, or unevenness, and smoothly adheres to the skin texture. A moisturizing essence formula that adheres tightly without misting, providing abundant moisture for a long time without dryness, and expresses lively skin without lumps regardless of skin condition It has a true skin color that seamlessly corrects to suit your skin tone, providing a clear and clean color shade with the optimal balance of color powder and moisturizing base.
Featured ingredients
Contains squalane for high skin affinity and sebum control and moisturizing effects. Contains hyaluronic acid for moisture supply and moisturizing film formation. Contains flower essence to produce vibrant and glossy skin.
How to use
Pick an appropriate amount with a puff, then use the built-in palette to spread the content evenly over the puff. Apply to skin in a light patting motions.
More Info
BANILA CO
Essence Skin
Pink Cushion Set
(Original + Refil)
Why we love it
NEW BANILA CO
Glow Cushion Launch
No stuffiness
Versatile
- Glow
satisfaction - Moisture
satisfaction
Essence Skin
Pink Cushion
OLIVE YOUNG exclusive refill
Components: Original 12g + Refill 12g
Essence Skin Pink Cushion
More thin and
compact Delicate
with no gaps
Thinner cover particles and
essence particles complete
the flawless, bright skin.
No caking, light, and
adhesive Bright and clear
A cushion that feels more
moist and adhesive the
more you apply it
- Glowing cushion
doesn’t have coverage. - The hassle of misting is
a must when fixing your
makeup. - The more I apply, the more
it looks cakey and
emphasizes flakiness.
We’ve listened to our customers’ opinions
and conducted numerous tests and
verifications to finally develop
an all-season versatile
cushion that is suitable for
all skin types and seasons.
- “It applies without clumping,
so it emphasizes the pores less!” — Ms. Lim - “It applies thinly and moistly both when
you first apply it and when you touch up.” — Ms. Son - “When touching up, it looks like I just
applied my makeup for the first time!” — Ms. Cho - “It’s moist and light, applying
evenly as if with a spatula.” — Ms. Lee - “It looks like natural skin
while providing full coverage
and the glossy finish is amazing.” — Ms. Jung
*Participants: 20s, total of 51 participants both online and
off-line Participation period: May 2024 – June 2024
*This is a personal review written directly by the
supporters and may vary individually.
Difference in the detail
Essence Skin
Pink Cushion
- Thin and flexible adherence
formula without lifting,
clumping, or emphasizing
flakiness - Provides ultra-slim coverage
that thoroughly conceals
blemishes, pores, and traces
of concerns
- Moisturizing essential formula
for a moist adherence - True skin color that matches
perfectly with your skin tone
Covers without caking,
clumping, or emphasizing
flakiness, adhering smoothly
and flexibly as if wrapping
around the contours of
the skin
A moisture essence formula with
a fine particle structure that
adheres gently between
the skin’s texture
Initial Development Stage Sample
Loss of gloss effect and longevity over time
- Formula lacks flexibility
- Tendency to clump and
settle into creases
Maintains excellent gloss effect
and maintenance over time
- Flexible Formula
- Refined glossy skin
The key is to maintain smoothness
without clumping or lifting, even after
touch-ups, as if freshly applied.
- Before
- After use
- After touch-up
*For consumer understanding, and individual results may vary
- “It adhered well to the skin
without clumping.” - “Skin texture looks smooth.”
Dull skin tone, redness,
dark circles, no problem!
Provides ultra-slim coverage
without gaps for blemishes,
pores, and traces of concerns
Lightweight and thorough coverage without
feeling heavy, thanks to the synergy effect
of fine spherical and plate-like powders
- Coverage with only spherical powder
- Coverage with both spherical
and plate-like powders
- May lead to gaps
- Provides seamless and smooth
coverage without gaps
*Limited to the raw ingredients’ characteristics
Flawlessly, seamlessly!
Natural correction of
skin imperfections
Covers skin texture
Redness and blemish cover
Pore cover
*For consumer understanding, and individual results may vary
Human application tested on skin texture,
reddish tone, blemish, and pore coverage
A moisture essential formula
that adheres smoothly
without the need for a mist
With essence ingredients that keep the
skin moisturized for a long time without dryness,
it provides a vibrant complexion
without lifting, regardless of skin condition.
High skin affinity for sebum
control and hydration
Squalane
Designed with care for
the skin to create a
lively and glossy
complexion
Flower Essence
Provides moisture
and forms a
hydrating barrier
Hyaluronic Acid
*Limited to the raw ingredients’ characteristics
The test product was applied to the back of the
test subjects, excluding the spine, to calculate
the skin irritation index based on skin reactions
observed in the first and second readings.
First Reading: 1 hour after removing the patch,
which was applied for 24 hours
Second Reading: 24 hours after removing the
patch, which was applied for 48 hours
Test Product: BANILA CO Essence Skin Pink Cushion
The skin irritation index was determined to be 0.000,
indicating no irritation.
Product Name:
BANILA CO Essence
Skin Pink Cushion
Test Subjects:
30 adult men and
women aged 20–59
True Skin Color that
naturally corrects to best
match your skin tone
A color shade that brightens clearly and
cleanly with the optimal balance of color
powder and moisture base
- Bright and lively
- Even and natural
- Calm and warm
17 Fair Light
21 Rosy
22 Vanilla
19 Porcelain
21 Nude
23 Beige
Why we love it
A fine particle moisturizing essence formula that tightly and smoothly adheres like wrapping the skin curvature without lumps, streaks, or unevenness, and smoothly adheres to the skin texture. A moisturizing essence formula that adheres tightly without misting, providing abundant moisture for a long time without dryness, and expresses lively skin without lumps regardless of skin condition It has a true skin color that seamlessly corrects to suit your skin tone, providing a clear and clean color shade with the optimal balance of color powder and moisturizing base.
Featured ingredients
Contains squalane for high skin affinity and sebum control and moisturizing effects. Contains hyaluronic acid for moisture supply and moisturizing film formation. Contains flower essence to produce vibrant and glossy skin.
How to use
Pick an appropriate amount with a puff, then use the built-in palette to spread the content evenly over the puff. Apply to skin in a light patting motions.
More Info
BANILA CO
Essence Skin
Pink Cushion Set
(Original + Refil)
Why we love it
NEW BANILA CO
Glow Cushion Launch
No stuffiness
Versatile
- Glow
satisfaction - Moisture
satisfaction
Essence Skin
Pink Cushion
OLIVE YOUNG exclusive refill
Components: Original 12g + Refill 12g
Essence Skin Pink Cushion
More thin and
compact Delicate
with no gaps
Thinner cover particles and
essence particles complete
the flawless, bright skin.
No caking, light, and
adhesive Bright and clear
A cushion that feels more
moist and adhesive the
more you apply it
- Glowing cushion
doesn’t have coverage. - The hassle of misting is
a must when fixing your
makeup. - The more I apply, the more
it looks cakey and
emphasizes flakiness.
We’ve listened to our customers’ opinions
and conducted numerous tests and
verifications to finally develop
an all-season versatile
cushion that is suitable for
all skin types and seasons.
- “It applies without clumping,
so it emphasizes the pores less!” — Ms. Lim - “It applies thinly and moistly both when
you first apply it and when you touch up.” — Ms. Son - “When touching up, it looks like I just
applied my makeup for the first time!” — Ms. Cho - “It’s moist and light, applying
evenly as if with a spatula.” — Ms. Lee - “It looks like natural skin
while providing full coverage
and the glossy finish is amazing.” — Ms. Jung
*Participants: 20s, total of 51 participants both online and
off-line Participation period: May 2024 – June 2024
*This is a personal review written directly by the
supporters and may vary individually.
Difference in the detail
Essence Skin
Pink Cushion
- Thin and flexible adherence
formula without lifting,
clumping, or emphasizing
flakiness - Provides ultra-slim coverage
that thoroughly conceals
blemishes, pores, and traces
of concerns
- Moisturizing essential formula
for a moist adherence - True skin color that matches
perfectly with your skin tone
Covers without caking,
clumping, or emphasizing
flakiness, adhering smoothly
and flexibly as if wrapping
around the contours of
the skin
A moisture essence formula with
a fine particle structure that
adheres gently between
the skin’s texture
Initial Development Stage Sample
Loss of gloss effect and longevity over time
- Formula lacks flexibility
- Tendency to clump and
settle into creases
Maintains excellent gloss effect
and maintenance over time
- Flexible Formula
- Refined glossy skin
The key is to maintain smoothness
without clumping or lifting, even after
touch-ups, as if freshly applied.
- Before
- After use
- After touch-up
*For consumer understanding, and individual results may vary
- “It adhered well to the skin
without clumping.” - “Skin texture looks smooth.”
Dull skin tone, redness,
dark circles, no problem!
Provides ultra-slim coverage
without gaps for blemishes,
pores, and traces of concerns
Lightweight and thorough coverage without
feeling heavy, thanks to the synergy effect
of fine spherical and plate-like powders
- Coverage with only spherical powder
- Coverage with both spherical
and plate-like powders
- May lead to gaps
- Provides seamless and smooth
coverage without gaps
*Limited to the raw ingredients’ characteristics
Flawlessly, seamlessly!
Natural correction of
skin imperfections
Covers skin texture
Redness and blemish cover
Pore cover
*For consumer understanding, and individual results may vary
Human application tested on skin texture,
reddish tone, blemish, and pore coverage
A moisture essential formula
that adheres smoothly
without the need for a mist
With essence ingredients that keep the
skin moisturized for a long time without dryness,
it provides a vibrant complexion
without lifting, regardless of skin condition.
High skin affinity for sebum
control and hydration
Squalane
Designed with care for
the skin to create a
lively and glossy
complexion
Flower Essence
Provides moisture
and forms a
hydrating barrier
Hyaluronic Acid
*Limited to the raw ingredients’ characteristics
The test product was applied to the back of the
test subjects, excluding the spine, to calculate
the skin irritation index based on skin reactions
observed in the first and second readings.
First Reading: 1 hour after removing the patch,
which was applied for 24 hours
Second Reading: 24 hours after removing the
patch, which was applied for 48 hours
Test Product: BANILA CO Essence Skin Pink Cushion
The skin irritation index was determined to be 0.000,
indicating no irritation.
Product Name:
BANILA CO Essence
Skin Pink Cushion
Test Subjects:
30 adult men and
women aged 20–59
True Skin Color that
naturally corrects to best
match your skin tone
A color shade that brightens clearly and
cleanly with the optimal balance of color
powder and moisture base
- Bright and lively
- Even and natural
- Calm and warm
17 Fair Light
21 Rosy
22 Vanilla
19 Porcelain
21 Nude
23 Beige
Why we love it
A fine particle moisturizing essence formula that tightly and smoothly adheres like wrapping the skin curvature without lumps, streaks, or unevenness, and smoothly adheres to the skin texture. A moisturizing essence formula that adheres tightly without misting, providing abundant moisture for a long time without dryness, and expresses lively skin without lumps regardless of skin condition It has a true skin color that seamlessly corrects to suit your skin tone, providing a clear and clean color shade with the optimal balance of color powder and moisturizing base.
Featured ingredients
Contains squalane for high skin affinity and sebum control and moisturizing effects. Contains hyaluronic acid for moisture supply and moisturizing film formation. Contains flower essence to produce vibrant and glossy skin.
How to use
Pick an appropriate amount with a puff, then use the built-in palette to spread the content evenly over the puff. Apply to skin in a light patting motions.
More Info

BANILA CO
Essence Skin
Pink Cushion Set
(Original + Refil)

Why we love it
NEW BANILA CO
Glow Cushion Launch
No stuffiness
Versatile
- Glow
satisfaction - Moisture
satisfaction
Essence Skin
Pink Cushion
OLIVE YOUNG exclusive refill
Components: Original 12g + Refill 12g

Essence Skin Pink Cushion
More thin and
compact Delicate
with no gaps
Thinner cover particles and
essence particles complete
the flawless, bright skin.
No caking, light, and
adhesive Bright and clear
A cushion that feels more
moist and adhesive the
more you apply it
- Glowing cushion
doesn’t have coverage. - The hassle of misting is
a must when fixing your
makeup. - The more I apply, the more
it looks cakey and
emphasizes flakiness.
We’ve listened to our customers’ opinions
and conducted numerous tests and
verifications to finally develop
an all-season versatile
cushion that is suitable for
all skin types and seasons.

- “It applies without clumping,
so it emphasizes the pores less!” — Ms. Lim - “It applies thinly and moistly both when
you first apply it and when you touch up.” — Ms. Son - “When touching up, it looks like I just
applied my makeup for the first time!” — Ms. Cho - “It’s moist and light, applying
evenly as if with a spatula.” — Ms. Lee - “It looks like natural skin
while providing full coverage
and the glossy finish is amazing.” — Ms. Jung
*Participants: 20s, total of 51 participants both online and
off-line Participation period: May 2024 – June 2024
*This is a personal review written directly by the
supporters and may vary individually.
Difference in the detail
Essence Skin
Pink Cushion
- Thin and flexible adherence
formula without lifting,
clumping, or emphasizing
flakiness - Provides ultra-slim coverage
that thoroughly conceals
blemishes, pores, and traces
of concerns
- Moisturizing essential formula
for a moist adherence - True skin color that matches
perfectly with your skin tone

Covers without caking,
clumping, or emphasizing
flakiness, adhering smoothly
and flexibly as if wrapping
around the contours of
the skin
A moisture essence formula with
a fine particle structure that
adheres gently between
the skin’s texture
Initial Development Stage Sample
Loss of gloss effect and longevity over time
- Formula lacks flexibility
- Tendency to clump and
settle into creases
Maintains excellent gloss effect
and maintenance over time
- Flexible Formula
- Refined glossy skin
The key is to maintain smoothness
without clumping or lifting, even after
touch-ups, as if freshly applied.
- Before
- After use
- After touch-up
*For consumer understanding, and individual results may vary
- “It adhered well to the skin
without clumping.” - “Skin texture looks smooth.”
Dull skin tone, redness,
dark circles, no problem!
Provides ultra-slim coverage
without gaps for blemishes,
pores, and traces of concerns
Lightweight and thorough coverage without
feeling heavy, thanks to the synergy effect
of fine spherical and plate-like powders
- Coverage with only spherical powder
- Coverage with both spherical
and plate-like powders
- May lead to gaps
- Provides seamless and smooth
coverage without gaps
*Limited to the raw ingredients’ characteristics
Flawlessly, seamlessly!
Natural correction of
skin imperfections
Covers skin texture
Redness and blemish cover
Pore cover
*For consumer understanding, and individual results may vary
Human application tested on skin texture,
reddish tone, blemish, and pore coverage

A moisture essential formula
that adheres smoothly
without the need for a mist
With essence ingredients that keep the
skin moisturized for a long time without dryness,
it provides a vibrant complexion
without lifting, regardless of skin condition.
High skin affinity for sebum
control and hydration
Squalane
Designed with care for
the skin to create a
lively and glossy
complexion
Flower Essence
Provides moisture
and forms a
hydrating barrier
Hyaluronic Acid
*Limited to the raw ingredients’ characteristics
The test product was applied to the back of the
test subjects, excluding the spine, to calculate
the skin irritation index based on skin reactions
observed in the first and second readings.
First Reading: 1 hour after removing the patch,
which was applied for 24 hours
Second Reading: 24 hours after removing the
patch, which was applied for 48 hours
Test Product: BANILA CO Essence Skin Pink Cushion
The skin irritation index was determined to be 0.000,
indicating no irritation.
Product Name:
BANILA CO Essence
Skin Pink Cushion
Test Subjects:
30 adult men and
women aged 20–59

True Skin Color that
naturally corrects to best
match your skin tone
A color shade that brightens clearly and
cleanly with the optimal balance of color
powder and moisture base
- Bright and lively
- Even and natural
- Calm and warm
17 Fair Light
21 Rosy
22 Vanilla
19 Porcelain
21 Nude
23 Beige
- Content volume or weight: Original Product 12g (+Refill 12g)
- Ideal for: For all skin types
- Expiration date (or expiration date after opening): 36 months before opening / 12 months after opening
- How to Use: Pick an appropriate amount with a puff, then use the built-in palette to spread the content evenly over the puff. Apply to skin in a light patting motions.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Cosmetics Manufacturer: COSMAX Co., Ltd. / Cosmetics Distributor: F&co Co., Ltd.
- Country of Manufacture: South Korea
- Ingredients: [19N Porcelain] Water, Cyclopentasiloxane, Titanium Dioxide (CI 77891), Ethylhexyl Methoxycinnamate, Glycerin, Ethylhexyl Salicylate, Diphenylsiloxy Phenyl Trimethicone, PEG-10 Dimethicone, Trimethylsiloxysilicate, Cetyl Ethylhexanoate, Niacinamide, Propanediol, 1,2-Hexanediol, Cetyl PEG/PPG-10/1 Dimethicone, Polymethylsilsesquioxane, Isododecane, Hydrolyzed Hyaluronic Acid, Leucojum Aestivum Bulb Extract, Rosa Damascena Flower Water, Rosa Damascena Flower Oil, Prunus Persica (Peach) Flower Extract, Caprylyl Methicone, Dibutyl Adipate, Disteardimonium Hectorite, Magnesium Sulfate, Acrylates/Dimethicone Copolymer, Octyldodecanol, Aluminum Hydroxide, Stearic Acid, Triethoxycaprylylsilane, Alumina, Dimethicone, Dimethicone Crosspolymer, Polyglyceryl-4 Isostearate, Adenosine, Trisodium Ethylenediamine Disuccinate, Isopropyl Titanium Triisostearate, Polyphenylsilsesquioxane, Bis-Hydroxyethoxypropyl Dimethicone/IPDI Copolymer Ethylcarbamate, Squalane, Pentylene Glycol, Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate, Butylene Glycol, Isostearyl Alcohol, Fragrance, Hexyl Cinnamal, Iron Oxide Yellow (CI 77492), Mica (CI 77019), Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499) [21C Rosy] Water, Titanium Dioxide (CI 77891), Cyclopentasiloxane, Ethylhexyl Methoxycinnamate, Glycerin, Ethylhexyl Salicylate, Diphenylsiloxy Phenyl Trimethicone, PEG-10 Dimethicone, Trimethylsiloxysilicate, Cetyl Ethylhexanoate, Niacinamide, Propanediol, 1,2-Hexanediol, Cetyl PEG/PPG-10/1 Dimethicone, Polymethylsilsesquioxane, Isododecane, Hydrolyzed Hyaluronic Acid, Leucojum Aestivum Bulb Extract, Rosa Damascena Flower Water, Rosa Damascena Flower Oil, Prunus Persica (Peach) Flower Extract, Caprylyl Methicone, Dibutyl Adipate, Disteardimonium Hectorite, Magnesium Sulfate, Octyldodecanol, Acrylates/Dimethicone Copolymer, Aluminum Hydroxide, Stearic Acid, Triethoxycaprylylsilane, Alumina, Dimethicone, Polyglyceryl-4 Isostearate, Dimethicone Crosspolymer, Isopropyl Titanium Triisostearate, Adenosine, Trisodium Ethylenediamine Disuccinate, Polyphenylsilsesquioxane, Bis-Hydroxyethoxypropyl Dimethicone/IPDI Copolymer Ethylcarbamate, Squalane, Pentylene Glycol, Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate, Butylene Glycol, Isostearyl Alcohol, Fragrance, Hexyl Cinnamal, Iron Oxide Yellow (CI 77492), Mica (CI 77019), Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499) [21N Nude] Water, Titanium Dioxide (CI 77891), Cyclopentasiloxane, Ethylhexyl Methoxycinnamate, Glycerin, Ethylhexyl Salicylate, Diphenylsiloxy Phenyl Trimethicone, PEG-10 Dimethicone, Trimethylsiloxysilicate, Cetyl Ethylhexanoate, Niacinamide, Propanediol, 1,2-Hexanediol, Cetyl PEG/PPG-10/1 Dimethicone, Polymethylsilsesquioxane, Isododecane, Iron Oxide Yellow (CI 77492), Hydrolyzed Hyaluronic Acid, Leucojum Aestivum Bulb Extract, Rosa Damascena Flower Water, Rosa Damascena Flower Oil, Prunus Persica (Peach) Flower Extract, Caprylyl Methicone, Dibutyl Adipate, Disteardimonium Hectorite, Magnesium Sulfate, Octyldodecanol, Acrylates/Dimethicone Copolymer, Aluminum Hydroxide, Stearic Acid, Triethoxycaprylylsilane, Alumina, Dimethicone, Polyglyceryl-4 Isostearate, Dimethicone Crosspolymer, Isopropyl Titanium Triisostearate, Adenosine, Trisodium Ethylenediamine Disuccinate, Polyphenylsilsesquioxane, Bis-Hydroxyethoxypropyl Dimethicone/IPDI Copolymer Ethylcarbamate, Squalane, Pentylene Glycol, Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate, Butylene Glycol, Isostearyl Alcohol, Fragrance, Hexyl Cinnamal, Mica (CI 77019), Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499) [23W Beige] Water, Titanium Dioxide (CI 77891), Cyclopentasiloxane, Ethylhexyl Methoxycinnamate, Glycerin, Ethylhexyl Salicylate, Diphenylsiloxy Phenyl Trimethicone, PEG-10 Dimethicone, Trimethylsiloxysilicate, Cetyl Ethylhexanoate, Niacinamide, Propanediol, Iron Oxide Yellow (CI 77492), Isododecane, 1,2-Hexanediol, Cetyl PEG/PPG-10/1 Dimethicone, Polymethylsilsesquioxane, Octyldodecanol, Hydrolyzed Hyaluronic Acid, Leucojum Aestivum Bulb Extract, Rosa Damascena Flower Water, Rosa Damascena Flower Oil, Prunus Persica (Peach) Flower Extract, Caprylyl Methicone, Dibutyl Adipate, Disteardimonium Hectorite, Magnesium Sulfate, Acrylates/Dimethicone Copolymer, Aluminum Hydroxide, Stearic Acid, Triethoxycaprylylsilane, Alumina, Dimethicone, Polyglyceryl-4 Isostearate, Dimethicone Crosspolymer, Isopropyl Titanium Triisostearate, Adenosine, Trisodium Ethylenediamine Disuccinate, Polyphenylsilsesquioxane, Bis-Hydroxyethoxypropyl Dimethicone/IPDI Copolymer Ethylcarbamate, Squalane, Pentylene Glycol, Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate, Butylene Glycol, Isostearyl Alcohol, Fragrance, Hexyl Cinnamal, Mica (CI 77019), Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499)
- MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
- Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight.
- Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.
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- We process and ship orders Monday through Friday, excluding holidays.
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We currently ship to addresses within the United States only.
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- Our U.S. warehouses, or
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
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Contact: support@ibspot.com
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Email: support@ibspot.com
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
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We accept returns for most items within 30 days of delivery for a full refund.
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Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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