Ameli Step Basic Eyeshadow - 237 Salmon Glow
Ameli Step Basic Eyeshadow - 237 Salmon Glow
Ameli Step Basic Eyeshadow - 237 Salmon Glow
Why we love it
The ultimate daily multi-shadow for the basics. A fail-proof daily shadow. It can be used everywhere with just one Step Basic Eyeshadow for eyeshadow, blush, and contour. It applies the high-adhesion Blinder System and Long-lasting Color Effect System to maintain the initial feel for a long time. With minimal clumping and fallout, it can be used not only as shadow but also as a highlighter, blush, and contour.
Featured ingredients
Refined raw materials with fine particles spread softly and subtly over the eyes.
How to use
Take an appropriate amount of the content and smooth it out naturally.
More Info
Rose Brown
Cocoa Beige
Macaron Gray
Ballerina
Sepia
Ameli is a single shadow! The most basic
of basic daily multi shadows
of basic daily multi shadows
Step Basic Shadow
Finally appeared
at Olive Young
at Olive Young
Salmon Glow
Ranunculus
Hershey Pink
Ameli Step Basic Eyeshadow
Fail-proof
daily shadow
daily shadow
Vintage Valentine
Mixing
Cinnamon Dust
Real Skin
Shading
Eyeshadow
From eyeshadow to blusher and shading,
you can use Step Basic for everything.
you can use Step Basic for everything.
An essential basic
eyeshadow.
eyeshadow.
Different looks depending on layering—try
applying it lightly or boldly.
applying it lightly or boldly.
Buy one and use
it everywhere.
it everywhere.
Blusher
Refined with fine particles, the soft
texture gently spreads over your eyelids.
texture gently spreads over your eyelids.
Use one for various purposes
Texture your fingertips feel first
Sticks lightly and snugly
With minimal clumping and fallout, it can be
used not only as eyeshadow but also as
highlighter, blusher, and shading.
used not only as eyeshadow but also as
highlighter, blusher, and shading.
With a high-adhesion blender system and
long-lasting color effect system, the
initial look lasts for a long time.
long-lasting color effect system, the
initial look lasts for a long time.
Real Skin
Ameli Step Basic
Brow
Recommendation
Recommendation
Cinnamon Dust
Brown without redness with
a sprinkle of gold powder
Aegyosal shadow, natural
Eyebrow, luxurious Can
do even smoky looks!
a sprinkle of gold powder
Aegyosal shadow, natural
Eyebrow, luxurious Can
do even smoky looks!
Apply lightly
or heavily
or heavily
Cool Tone
You might think 'Do I really need to
apply it?' but once you do, it makes
a difference. The soft color of the inner
wrist.
apply it?' but once you do, it makes
a difference. The soft color of the inner
wrist.
I've tried nude/skin/natural tone shadows from various
brands, but never found the 'perfectly' natural shade
I wanted—Real Skin is exactly the color I was looking for!
brands, but never found the 'perfectly' natural shade
I wanted—Real Skin is exactly the color I was looking for!
It's great as a base. Perfect for
controlling oil on bare eyelids.
controlling oil on bare eyelids.
Girl Group
A luxurious brown shadow with no red or yellow
tones at all. Great for semi-smoky looks, and
can be layered multiple times for a point or
used as a liner substitute. ^^
tones at all. Great for semi-smoky looks, and
can be layered multiple times for a point or
used as a liner substitute. ^^
It's fine on the eyes, but I'm more
satisfied when I use it on my eyebrows!
satisfied when I use it on my eyebrows!
Ballerina
Top-ranked all year without any
advertising Milky, calm rose
Brightens both warm and cool
tones
advertising Milky, calm rose
Brightens both warm and cool
tones
As a cool-toned person, pink usually makes
my eyes look puffy, but with Ballerina,
my eyes don't look puffy at all.
my eyes look puffy, but with Ballerina,
my eyes don't look puffy at all.
It's a soft, pretty pink!! Very little fallout!
Looks beautiful on the eyes and as a blush.
Looks beautiful on the eyes and as a blush.
Deep
Shading
Shading
Rose Brown
A dried rose-like, toned-down
rose pink A rosy shadow
cast over the eyes
rose pink A rosy shadow
cast over the eyes
When applied to cool-toned eyes, the pink hue doesn't become
stronger, and it gives a natural shading effect.
stronger, and it gives a natural shading effect.
I use it as an eyeshadow or blush. When I
apply the rose brown, it gives a deep look,
and my eyes look prettier, so I use it often.
apply the rose brown, it gives a deep look,
and my eyes look prettier, so I use it often.
Easy
shading
shading
Cocoa Beige
Ameli's signature shading
shadow. A beige with a hidden
warm pink. A daily essential
for both warm and cool tones.
shadow. A beige with a hidden
warm pink. A daily essential
for both warm and cool tones.
It's a basic color you must have, but it's
surprisingly hard to find. I recommend it to
everyone, whether you have warm or cool tones.
surprisingly hard to find. I recommend it to
everyone, whether you have warm or cool tones.
Even if you apply just this one, it feels like you've
done shading makeup. Apply a light base, then a bit
darker on the double eyelid line, and the shading
is complete!
done shading makeup. Apply a light base, then a bit
darker on the double eyelid line, and the shading
is complete!
If you have a spring tone, you can just trust and buy
Salmon Glow. It's so pretty as a base, and it's a perfect
color that doesn't look chalky or pale.
Salmon Glow. It's so pretty as a base, and it's a perfect
color that doesn't look chalky or pale.
A light pink apricot beige that
brightens up dark skin tones.
brightens up dark skin tones.
It's a deep brown without any red undertones, so it's
easy to use. I was looking for a shade without red or
orange, and here it is. I mainly use it for filling and
drawing my eyebrows.
easy to use. I was looking for a shade without red or
orange, and here it is. I mainly use it for filling and
drawing my eyebrows.
I found an eyeshadow perfect for blending out eyeliner!
If you apply it lightly, it also works great for
shading and looks beautiful!
If you apply it lightly, it also works great for
shading and looks beautiful!
From shadow to liner to brows,
the core of eye makeup:
a deep, dark brown.
the core of eye makeup:
a deep, dark brown.
I have a warm tone, but I don't suit orange or cool
pink. I like this kind of warm pink shade. It's the
perfect color that's both warm and brightening.
pink. I like this kind of warm pink shade. It's the
perfect color that's both warm and brightening.
Salmon Glow
Warm Tone
Eye Makeup
Multi-use Item
Multi-use Item
I was worried it might be too red,
but in reality, it's a subtle, slightly faded red,
which is great for creating a sophisticated look.
but in reality, it's a subtle, slightly faded red,
which is great for creating a sophisticated look.
The key color of Ameli
Emotional Makeup Softly
spreading Subtle and
calm faded rose color
Emotional Makeup Softly
spreading Subtle and
calm faded rose color
When applying makeup, it looks natural as if you’re
not wearing any, but after finishing, your eyes
look deeper and your nose appears more defined.
not wearing any, but after finishing, your eyes
look deeper and your nose appears more defined.
The No.1 in nose shading
From 2013 to 2024 Ameli’s
best and steady seller!
From 2013 to 2024 Ameli’s
best and steady seller!
Even someone like me with a definite warm tone
found a pink base I can use daily! It has no
whiteness, so my eyes don’t look swollen!
found a pink base I can use daily! It has no
whiteness, so my eyes don’t look swollen!
I thought, 'Aren’t all shadings the same?' but was tempted
by the reputation and bought it. Wow... I realized all the
shading I did before was just coloring with brown.
by the reputation and bought it. Wow... I realized all the
shading I did before was just coloring with brown.
Vintage Valentine
Macaron Gray
Teary-eyed
Makeup
Makeup
Sepia
222 Cocoa Beige
Cheongdam Shop Aegyo-sal Item
Hershey Pink
Basic Shading Item
158 Coral Beige
190 Angel Blood
Best since 2013
Adding natural shading
'Feature Creation' Makeup
243 Macaron Gray
Best Since 2010
182 All That Nude
A combination loved by makeup artists
As the name suggests, 'Great for
mixing.' Any color mixed becomes
a soft, subtle tangerine shade.
mixing.' Any color mixed becomes
a soft, subtle tangerine shade.
As the name suggests, perfect for mixing.
A shadow that can neutralize overly
warm or cool tones.
A shadow that can neutralize overly
warm or cool tones.
Like layers of thin petals, the
more you add, the more it softly
spreads—a milky coral pink.
more you add, the more it softly
spreads—a milky coral pink.
When applied to the eyes, it's not as white as
expected—it's a moderately light, milky pink
that's beautiful.
expected—it's a moderately light, milky pink
that's beautiful.
Apply as a blush highlight and it makes you look
radiant, with a very pretty, bright color.
radiant, with a very pretty, bright color.
It's not a bold orange, but a soft,
gentle orange. Mixes well with any
color and suits East Asian skin perfectly.
gentle orange. Mixes well with any
color and suits East Asian skin perfectly.
Mixing
A deep cool pink, 0.1 tone
down with a touch of black
With fine pearl particles
Both glossy and matte at
the same time
down with a touch of black
With fine pearl particles
Both glossy and matte at
the same time
Top combination among Ameli pink shadows
This is the 'real pink beam' makeup
Apply together
like this
like this
Subtle silver glow as if cared
for on eyelids, aegyo-sal,
cheekbones, nose bridge, and
cupid's bow
for on eyelids, aegyo-sal,
cheekbones, nose bridge, and
cupid's bow
Add a sparkling point
moderately on aegyo-sal
moderately on aegyo-sal
Apply to eyes and cheeks
for a calm yet bright look
for a calm yet bright look
Sweep 'pink beam' on inner
eye corners, nose bridge,
and cheekbones
eye corners, nose bridge,
and cheekbones
If you have a winter tone, you must own this!!
It doesn't cake on the eyelids, has fine shimmer,
and is beautiful Also perfect as a blusher
It doesn't cake on the eyelids, has fine shimmer,
and is beautiful Also perfect as a blusher
Blusher
Recommendation
Recommendation
Ranunculus
Sareureu
Gyullosyeo
Gyullosyeo
It's nice that it's not a pink full of whiteness
that doesn't show color. Even after layering several
times, the color builds up without looking dull.
Recommended for those who like cool and light pinks.
that doesn't show color. Even after layering several
times, the color builds up without looking dull.
Recommended for those who like cool and light pinks.
Step Basic & Sweet Dia Ameli
recommended combination
recommended combination
The best combination from launch until now
219 Ballerina
Step Basic Pink No.1
Sweet Dia Pink No.1
Daily Makeup
Cool tone
recommended
recommended
Tidy up the eye area and
add a light shadow
add a light shadow
| Brand: | Ameli |
|---|---|
| Isin: | I0HUOXCLLPJ8 |
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In Stock
Backordered
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Why we love it
The ultimate daily multi-shadow for the basics. A fail-proof daily shadow. It can be used everywhere with just one Step Basic Eyeshadow for eyeshadow, blush, and contour. It applies the high-adhesion Blinder System and Long-lasting Color Effect System to maintain the initial feel for a long time. With minimal clumping and fallout, it can be used not only as shadow but also as a highlighter, blush, and contour.
Featured ingredients
Refined raw materials with fine particles spread softly and subtly over the eyes.
How to use
Take an appropriate amount of the content and smooth it out naturally.
More Info
Rose Brown
Cocoa Beige
Macaron Gray
Ballerina
Sepia
Ameli is a single shadow! The most basic
of basic daily multi shadows
of basic daily multi shadows
Step Basic Shadow
Finally appeared
at Olive Young
at Olive Young
Salmon Glow
Ranunculus
Hershey Pink
Ameli Step Basic Eyeshadow
Fail-proof
daily shadow
daily shadow
Vintage Valentine
Mixing
Cinnamon Dust
Real Skin
Shading
Eyeshadow
From eyeshadow to blusher and shading,
you can use Step Basic for everything.
you can use Step Basic for everything.
An essential basic
eyeshadow.
eyeshadow.
Different looks depending on layering—try
applying it lightly or boldly.
applying it lightly or boldly.
Buy one and use
it everywhere.
it everywhere.
Blusher
Refined with fine particles, the soft
texture gently spreads over your eyelids.
texture gently spreads over your eyelids.
Use one for various purposes
Texture your fingertips feel first
Sticks lightly and snugly
With minimal clumping and fallout, it can be
used not only as eyeshadow but also as
highlighter, blusher, and shading.
used not only as eyeshadow but also as
highlighter, blusher, and shading.
With a high-adhesion blender system and
long-lasting color effect system, the
initial look lasts for a long time.
long-lasting color effect system, the
initial look lasts for a long time.
Real Skin
Ameli Step Basic
Brow
Recommendation
Recommendation
Cinnamon Dust
Brown without redness with
a sprinkle of gold powder
Aegyosal shadow, natural
Eyebrow, luxurious Can
do even smoky looks!
a sprinkle of gold powder
Aegyosal shadow, natural
Eyebrow, luxurious Can
do even smoky looks!
Apply lightly
or heavily
or heavily
Cool Tone
You might think 'Do I really need to
apply it?' but once you do, it makes
a difference. The soft color of the inner
wrist.
apply it?' but once you do, it makes
a difference. The soft color of the inner
wrist.
I've tried nude/skin/natural tone shadows from various
brands, but never found the 'perfectly' natural shade
I wanted—Real Skin is exactly the color I was looking for!
brands, but never found the 'perfectly' natural shade
I wanted—Real Skin is exactly the color I was looking for!
It's great as a base. Perfect for
controlling oil on bare eyelids.
controlling oil on bare eyelids.
Girl Group
A luxurious brown shadow with no red or yellow
tones at all. Great for semi-smoky looks, and
can be layered multiple times for a point or
used as a liner substitute. ^^
tones at all. Great for semi-smoky looks, and
can be layered multiple times for a point or
used as a liner substitute. ^^
It's fine on the eyes, but I'm more
satisfied when I use it on my eyebrows!
satisfied when I use it on my eyebrows!
Ballerina
Top-ranked all year without any
advertising Milky, calm rose
Brightens both warm and cool
tones
advertising Milky, calm rose
Brightens both warm and cool
tones
As a cool-toned person, pink usually makes
my eyes look puffy, but with Ballerina,
my eyes don't look puffy at all.
my eyes look puffy, but with Ballerina,
my eyes don't look puffy at all.
It's a soft, pretty pink!! Very little fallout!
Looks beautiful on the eyes and as a blush.
Looks beautiful on the eyes and as a blush.
Deep
Shading
Shading
Rose Brown
A dried rose-like, toned-down
rose pink A rosy shadow
cast over the eyes
rose pink A rosy shadow
cast over the eyes
When applied to cool-toned eyes, the pink hue doesn't become
stronger, and it gives a natural shading effect.
stronger, and it gives a natural shading effect.
I use it as an eyeshadow or blush. When I
apply the rose brown, it gives a deep look,
and my eyes look prettier, so I use it often.
apply the rose brown, it gives a deep look,
and my eyes look prettier, so I use it often.
Easy
shading
shading
Cocoa Beige
Ameli's signature shading
shadow. A beige with a hidden
warm pink. A daily essential
for both warm and cool tones.
shadow. A beige with a hidden
warm pink. A daily essential
for both warm and cool tones.
It's a basic color you must have, but it's
surprisingly hard to find. I recommend it to
everyone, whether you have warm or cool tones.
surprisingly hard to find. I recommend it to
everyone, whether you have warm or cool tones.
Even if you apply just this one, it feels like you've
done shading makeup. Apply a light base, then a bit
darker on the double eyelid line, and the shading
is complete!
done shading makeup. Apply a light base, then a bit
darker on the double eyelid line, and the shading
is complete!
If you have a spring tone, you can just trust and buy
Salmon Glow. It's so pretty as a base, and it's a perfect
color that doesn't look chalky or pale.
Salmon Glow. It's so pretty as a base, and it's a perfect
color that doesn't look chalky or pale.
A light pink apricot beige that
brightens up dark skin tones.
brightens up dark skin tones.
It's a deep brown without any red undertones, so it's
easy to use. I was looking for a shade without red or
orange, and here it is. I mainly use it for filling and
drawing my eyebrows.
easy to use. I was looking for a shade without red or
orange, and here it is. I mainly use it for filling and
drawing my eyebrows.
I found an eyeshadow perfect for blending out eyeliner!
If you apply it lightly, it also works great for
shading and looks beautiful!
If you apply it lightly, it also works great for
shading and looks beautiful!
From shadow to liner to brows,
the core of eye makeup:
a deep, dark brown.
the core of eye makeup:
a deep, dark brown.
I have a warm tone, but I don't suit orange or cool
pink. I like this kind of warm pink shade. It's the
perfect color that's both warm and brightening.
pink. I like this kind of warm pink shade. It's the
perfect color that's both warm and brightening.
Salmon Glow
Warm Tone
Eye Makeup
Multi-use Item
Multi-use Item
I was worried it might be too red,
but in reality, it's a subtle, slightly faded red,
which is great for creating a sophisticated look.
but in reality, it's a subtle, slightly faded red,
which is great for creating a sophisticated look.
The key color of Ameli
Emotional Makeup Softly
spreading Subtle and
calm faded rose color
Emotional Makeup Softly
spreading Subtle and
calm faded rose color
When applying makeup, it looks natural as if you’re
not wearing any, but after finishing, your eyes
look deeper and your nose appears more defined.
not wearing any, but after finishing, your eyes
look deeper and your nose appears more defined.
The No.1 in nose shading
From 2013 to 2024 Ameli’s
best and steady seller!
From 2013 to 2024 Ameli’s
best and steady seller!
Even someone like me with a definite warm tone
found a pink base I can use daily! It has no
whiteness, so my eyes don’t look swollen!
found a pink base I can use daily! It has no
whiteness, so my eyes don’t look swollen!
I thought, 'Aren’t all shadings the same?' but was tempted
by the reputation and bought it. Wow... I realized all the
shading I did before was just coloring with brown.
by the reputation and bought it. Wow... I realized all the
shading I did before was just coloring with brown.
Vintage Valentine
Macaron Gray
Teary-eyed
Makeup
Makeup
Sepia
222 Cocoa Beige
Cheongdam Shop Aegyo-sal Item
Hershey Pink
Basic Shading Item
158 Coral Beige
190 Angel Blood
Best since 2013
Adding natural shading
'Feature Creation' Makeup
243 Macaron Gray
Best Since 2010
182 All That Nude
A combination loved by makeup artists
As the name suggests, 'Great for
mixing.' Any color mixed becomes
a soft, subtle tangerine shade.
mixing.' Any color mixed becomes
a soft, subtle tangerine shade.
As the name suggests, perfect for mixing.
A shadow that can neutralize overly
warm or cool tones.
A shadow that can neutralize overly
warm or cool tones.
Like layers of thin petals, the
more you add, the more it softly
spreads—a milky coral pink.
more you add, the more it softly
spreads—a milky coral pink.
When applied to the eyes, it's not as white as
expected—it's a moderately light, milky pink
that's beautiful.
expected—it's a moderately light, milky pink
that's beautiful.
Apply as a blush highlight and it makes you look
radiant, with a very pretty, bright color.
radiant, with a very pretty, bright color.
It's not a bold orange, but a soft,
gentle orange. Mixes well with any
color and suits East Asian skin perfectly.
gentle orange. Mixes well with any
color and suits East Asian skin perfectly.
Mixing
A deep cool pink, 0.1 tone
down with a touch of black
With fine pearl particles
Both glossy and matte at
the same time
down with a touch of black
With fine pearl particles
Both glossy and matte at
the same time
Top combination among Ameli pink shadows
This is the 'real pink beam' makeup
Apply together
like this
like this
Subtle silver glow as if cared
for on eyelids, aegyo-sal,
cheekbones, nose bridge, and
cupid's bow
for on eyelids, aegyo-sal,
cheekbones, nose bridge, and
cupid's bow
Add a sparkling point
moderately on aegyo-sal
moderately on aegyo-sal
Apply to eyes and cheeks
for a calm yet bright look
for a calm yet bright look
Sweep 'pink beam' on inner
eye corners, nose bridge,
and cheekbones
eye corners, nose bridge,
and cheekbones
If you have a winter tone, you must own this!!
It doesn't cake on the eyelids, has fine shimmer,
and is beautiful Also perfect as a blusher
It doesn't cake on the eyelids, has fine shimmer,
and is beautiful Also perfect as a blusher
Blusher
Recommendation
Recommendation
Ranunculus
Sareureu
Gyullosyeo
Gyullosyeo
It's nice that it's not a pink full of whiteness
that doesn't show color. Even after layering several
times, the color builds up without looking dull.
Recommended for those who like cool and light pinks.
that doesn't show color. Even after layering several
times, the color builds up without looking dull.
Recommended for those who like cool and light pinks.
Step Basic & Sweet Dia Ameli
recommended combination
recommended combination
The best combination from launch until now
219 Ballerina
Step Basic Pink No.1
Sweet Dia Pink No.1
Daily Makeup
Cool tone
recommended
recommended
Tidy up the eye area and
add a light shadow
add a light shadow
- Content volume or weight: 1.5g
- Ideal for: For all skin types
- Expiration date (or expiration date after opening): 36 months before opening / 24 months after opening
- How to Use: Take an appropriate amount of the content and smooth it out naturally.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: COSMAX Co., Ltd. /Ameli Global Co., Ltd.
- Country of Manufacture: South Korea
- Ingredients: Talc, Mica (CI 77019), Titanium Dioxide (CI 77891), Nylon-12, Octyldodecyl Stearoyl Stearate, Phenyl Trimethicone, Boron Nitride, Silica, Magnesium Myristate, Methylpropanediol, Dimethicone, Magnesium Stearate, Propanediol, Triethoxycaprylylsilane, Lauroyl Lysine, Methicone, Water, Helindone Pink CN (CI 73360), Iron Oxide Yellow (CI 77492), Tartrazine (CI 19140), Iron Oxide Red (CI 77491)
- MFDS Evaluation of Functional Cosmetics: N
- Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight.
- Quality Assurance Standard: In case of detect, this product is subject to compensation in accordance with the Consumer Dispute Settlement Standards announced by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
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We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
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You can track your shipment anytime using the Track Your Order page on our website.
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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
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You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
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We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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