Skip to main content

AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C (+Mini Velvet Blusher, Blusher Keyring)

Brand: AGE 20's
next product image
previous product image
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C

AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C (+Mini Velvet Blusher, Blusher Keyring)

Brand: AGE 20's

Why we love it

The thin and creamy balm-type formula delivers a luxurious and subtle velvet finish to the skin. According to reviews, the product is described as follows: "It stays smooth even without powder and the coverage lasts until evening", "It has long-lasting and excellent coverage", "It is neither dry nor patchy", "It is my favorite among the AGE20's products I have tried", and "It is good because it doesn't cause flakiness or dead skin cells". Coverage lasting power, coverage of blemishes and redness on the face, thin and even application when applying, brings out a seamless and smooth skin texture, maintains a fresh skin condition even when wearing a mask, does not easily rub off from mask friction, satisfaction rate of 100%. Shows an ideal balance of moisturizing cream balm texture and a smooth finish. With a base that has high moisture content, it provides a moist and creamy application and a fresh and appropriate finish even with a high powder content, allowing for a clean expression of skin sebum and moisturization even as time passes. Shows a clean coverage and a long-lasting high cover that lasts until the end of the day. Shows coverage for skin blemishes, redness, and wrinkles. Whether dabbing or spreading, it shows a clear coverage and adherence. Shows makeup maintenance, coverage maintenance for redness, and coverage maintenance for pigmentation. Provides clean skin calming without crumbling or dryness. Shows 70-hour skin moisturizing longevity. Low irritation index for the skin. A leather design product that stands out in any look. Shows a cushioning effect with a soft leather top layer and a 4-layer sponge that feels pleasant on the fingers. According to reviews, it gives a semi-matte finish while maintaining a glowing effect, making the skin look good, and covers pores thoroughly even with a thin layer, creating a beautiful skin expression. It shows a cover that lasts all day and blends with the skin, making it clean.

Featured ingredients

By applying ceramide-coated powder, which is a component of skin dead cells, it provides comfort and adherence to the skin. Shows a 60% moisture-based soothing and long-lasting effect with Houttuynia Cordata Water. Contains centella asiatica, tea tree, and balloon flower extract, providing a cooling and soothing effect.

How to use

[How to Use] After gently rolling the contents with the dedicated puff, take an appropriate amount and apply it evenly on your face as if massaging it in. Lightly tap to finish. * When first using the product, the surface is smoothly coated, but the contents will be well soaked by rolling the compact surface with the puff 2~3 times. [How to Refill] Flip the container and press down firmly with both hands to separate the bottom. Insert the new refill product into the case and use it.

More Info

Velvet Lasting Pact
Once Again,
Overcome the Limit
Creamy Matte
Velvet Finish
60% Houttuynia
Cordata Extract
Moisture Soothing
Definite Coverage
70-Hour Coverage
Duration
Overcome the Limits of Pact
Night Pact is
Good texture but
Weak Coverage
"Velvet Lasting Pact is"
We will solve the disappointing
limitations of matte cushions you
think of with AGE20's Cream Balm Pact.
" Velvet Lasting Pact is"
Even after adhering,
it keeps the skin
moist inside
Good coverage and lasting
power, yet comfortable on
the skin all day
Clean without lifting even on
dry and sensitive skin areas
It's a balm type, so you can apply
it thinly as much as you want
A pact confidently recommended
for cushion nomads like you
I don't use it much when
wearing a mask because
it erases too much
It's natural but
lacks lasting
power
You must
apply powder
Pact, confidently talks
about"lasting (coverage duration)"
Breaking the notion of what you think
a night pact is, AGE 20's has once
again surpassed its limits.
It applies well and
has high coverage.
It's comfortable even
when wearing a mask,
as it stays moist.
Natural coverage
lasts all day.
It feels like a thin
layer of powder has
been applied.
Surpassing the
limits of cushions.
Matte cushion is
adhesion is good, but it
becomes Deeply Dehydrated
Skin after fixing.
Coverage and lasting
power are good, but the
skin feels too tight.
The lifting effect is
too severe on dry and
sensitive skin areas.
It's a liquid formulation, so it's
hard to control the amount, and it
covers the face thickly.
#Thin #Not heavy #Not burdensome #Neat #A layer of powder
Compact, confidently
Talking about"Lasting"
Preview from those who have
experienced AGE20's Velvet
Lasting Compact first
Even without powdering,
it was matte and the
coverage lasted until
the evening without
touch-ups
The coverage is good enough to cover
with just the amount that comes off
with one rub
At the same time, the lasting power
is quite long, so I was satisfied
Among the AGE20's
products I've used, I
like this one the most
It's neither dry nor greasy. When
this product is released, I'll buy
it and share it with my mom ♥
For combination
skin, it has good
lasting power
without flaking
or emphasizing
dead skin
The T-zone, which
used to be too
oily, now collapses
with a subtle glow,
which is nice.
The skin looked
neat even
without
sunscreen,
base, fixer,
concealer, etc.
Survey results after product use by 29 general consumers who have experience using *AGE20's compact.
Confidently *100% satisfaction
The coverage durability is satisfactory.
Blemishes and redness on the face are well covered.
Applies thinly and adheres evenly.
Creates a skin expression that is matte on the outside and moist
on the inside.
The skin texture looks smooth and soft.
Immediately after application
Even when wearing a mask, the skin remains soft and dry.
After the moisture is gone
Does not easily come off even with the friction of a mask.
*P&K Skin Clinical Research Center | 2022.12.20~2022.12.23|
Satisfaction survey results after product use by 20 women aged 30-59
Exceed the limits of
skin expression
Velvet Finish Lasting
AGE 20's cream balm formulation with an ideal
balance of moist application and soft finish
Powder with a
moisture layer
is moist and
creamy
After the moisture is
gone, it becomes fresh
and soft with a thin
layer of velvet powder
Thin velvet powder
that blends with my
skin's oil over time
Powder with a moisture layer
Houttuynia Cordata Water Moisture Layer
Powder and oil compound
Houttuynia Cordata
Water Moisture Base
Velvet Lasting Pact is made
with water ingredients and
has a higher moisture
content than oil content
A base with high moisture content for a
moist and creamy texture, and a fresh and
appropriately matte finish despite high
powder content
Allows for a clean and harmonious skin
expression with skin oils over time
Thin and soft cream balm formulation
for a luxurious and subtle velvet
finish on the skin
70 hours
Cooling Soothing
Skin Moisture Lasting Power
Moisture Content BEFORE
Moisture Soothing
Centella Asiatica extract, Cica, Tea Tree
Coverage Durability
Definite Coverage and
Adhesion
Makeup Lasting Power
Redness (Flush) Coverage Lasting Power
Pigmentation (Spots/Freckles/Blemishes)
*PNK Skin Clinical Research Center | 2022.12.20~2022.12.23|
Targeted 20 women aged 30-59 (Individual differences may apply)
Velvet Lasting Pact's"High
Coverage Lasting Effect
If you've checked with your eyes and
numbers, now check directly with your skin.
Moisture & Soothing
Exceeding limits
Moisture Soothing Lasting
Not just purified water, but Moisture Soothing
Lasting with 60% Houttuynia Cordata water base
60% Houttuynia Cordata water
Perhaps base makeup lasts longer
on our face than skincare products
Clean even when it collapses, soothing the
skin without Deeply Dehydrated Skin with
Houttuynia Cordata water moisture base
70 hours
*PNK Skin Clinical Research Center | 2022.12.20~2022.12.23|
Targeting 20 women aged 30-59 (individual differences may apply)
Moisture Content AFTER
*This is a test to aid consumer understanding, and individual differences may apply.
Skin Irritation Index
Low/Irritation
Leather design that makes a point in any look
Soft leather top that feels good to
the touch, cushioning effect with
quadruple sponge
Add a touch of special to your daily
life with AGE20's Velvet Lasting Pact
Dry skin
Just a swipe covers
blemishes and pores so
well, it's satisfying.
It's a semi-matte
finish, but the texture
glow remains, making
the skin look good,
very satisfying!
Beauty influencer @유연미 youye0nmi
Oily skin
As time goes by, it
blends like my own
skin and stays clean
all day long with
cover lasting
21 Light Beige
Light Beige
It's a moist formula, and from the first
touch, the coverage is really good.
It covers the pores
thoroughly and even when
applied thinly, the skin
expression is very
pretty. It seems like a
base that would satisfy
all skin types!
Beauty influencer @E deagul_deagul
A natural skin tone with
AGE 20's original pact,
a bright color around
shade 17~21.
23 Medium Beige
Medium Beige
A natural skin tone with
AGE 20's original pact,
a bright color around
shade 22~23.
*This is a test to help consumers understand, and there may be individual differences.
Velvet Lasting Pact
Signature/Glass/New Original
#Keyword
moisture
Coverage/Coverage
Duration
Base
Houttuynia Cordata Moisture Base
Essence Base
•Smooth texture and
Soft Finish of Cream
Balm formulation
High Coverage & Semi-Matte
Natural Cover & Moist Glow
Texture
Velvet Finish, Soft Inside
Recommended Type
Combination/Oily/Acne-Prone Skin
Glow Moist Glow
Dry/Combination Skin
•Smooth texture and Extreme
moisture of Cream Balm
formulation
•Definite Cover and Long-lasting Coverage
•Natural Cover that Appears Translucent
Brand: AGE 20's
Isin: I9LFX3H1RQTS

$78.49

$78.90
1% off
  • Free shipping in US
  • Shipping: $14.5 Extended Delivery (Ships from overseas warehouse, 15-20 Business Days)

  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled by IBSPOT
Ships from USA

IBspot Buyer Protection

Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms

supported payment methods:Visa, Mastercard, Discover, Amex, Apple Pay, Google Pay

GUARANTEED SAFE CHECKOUT

More seller options

Starting from

Compare all sellers

  • MONEY BACK GUARANTEE

    30 days money back guarantee, no additional fee charged.

  • EXCELLENT SUPPORT

    We provide 24/7 online customer support via email.

  • Fast Shipping

    One week domestic shipping. Global delivery to the US in 2 weeks.

scroll to top arrow
AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C (+Mini Velvet Blusher, Blusher Keyring)

AGE20’s Velvet Lasting Pack (Original Product+ refill) - [SET] 21C (+Mi...

$78.49 $78.90 (1% off)

Why we love it

The thin and creamy balm-type formula delivers a luxurious and subtle velvet finish to the skin. According to reviews, the product is described as follows: "It stays smooth even without powder and the coverage lasts until evening", "It has long-lasting and excellent coverage", "It is neither dry nor patchy", "It is my favorite among the AGE20's products I have tried", and "It is good because it doesn't cause flakiness or dead skin cells". Coverage lasting power, coverage of blemishes and redness on the face, thin and even application when applying, brings out a seamless and smooth skin texture, maintains a fresh skin condition even when wearing a mask, does not easily rub off from mask friction, satisfaction rate of 100%. Shows an ideal balance of moisturizing cream balm texture and a smooth finish. With a base that has high moisture content, it provides a moist and creamy application and a fresh and appropriate finish even with a high powder content, allowing for a clean expression of skin sebum and moisturization even as time passes. Shows a clean coverage and a long-lasting high cover that lasts until the end of the day. Shows coverage for skin blemishes, redness, and wrinkles. Whether dabbing or spreading, it shows a clear coverage and adherence. Shows makeup maintenance, coverage maintenance for redness, and coverage maintenance for pigmentation. Provides clean skin calming without crumbling or dryness. Shows 70-hour skin moisturizing longevity. Low irritation index for the skin. A leather design product that stands out in any look. Shows a cushioning effect with a soft leather top layer and a 4-layer sponge that feels pleasant on the fingers. According to reviews, it gives a semi-matte finish while maintaining a glowing effect, making the skin look good, and covers pores thoroughly even with a thin layer, creating a beautiful skin expression. It shows a cover that lasts all day and blends with the skin, making it clean.

Featured ingredients

By applying ceramide-coated powder, which is a component of skin dead cells, it provides comfort and adherence to the skin. Shows a 60% moisture-based soothing and long-lasting effect with Houttuynia Cordata Water. Contains centella asiatica, tea tree, and balloon flower extract, providing a cooling and soothing effect.

How to use

[How to Use] After gently rolling the contents with the dedicated puff, take an appropriate amount and apply it evenly on your face as if massaging it in. Lightly tap to finish. * When first using the product, the surface is smoothly coated, but the contents will be well soaked by rolling the compact surface with the puff 2~3 times. [How to Refill] Flip the container and press down firmly with both hands to separate the bottom. Insert the new refill product into the case and use it.

More Info

Velvet Lasting Pact
Once Again,
Overcome the Limit
Creamy Matte
Velvet Finish
60% Houttuynia
Cordata Extract
Moisture Soothing
Definite Coverage
70-Hour Coverage
Duration
Overcome the Limits of Pact
Night Pact is
Good texture but
Weak Coverage
"Velvet Lasting Pact is"
We will solve the disappointing
limitations of matte cushions you
think of with AGE20's Cream Balm Pact.
" Velvet Lasting Pact is"
Even after adhering,
it keeps the skin
moist inside
Good coverage and lasting
power, yet comfortable on
the skin all day
Clean without lifting even on
dry and sensitive skin areas
It's a balm type, so you can apply
it thinly as much as you want
A pact confidently recommended
for cushion nomads like you
I don't use it much when
wearing a mask because
it erases too much
It's natural but
lacks lasting
power
You must
apply powder
Pact, confidently talks
about"lasting (coverage duration)"
Breaking the notion of what you think
a night pact is, AGE 20's has once
again surpassed its limits.
It applies well and
has high coverage.
It's comfortable even
when wearing a mask,
as it stays moist.
Natural coverage
lasts all day.
It feels like a thin
layer of powder has
been applied.
Surpassing the
limits of cushions.
Matte cushion is
adhesion is good, but it
becomes Deeply Dehydrated
Skin after fixing.
Coverage and lasting
power are good, but the
skin feels too tight.
The lifting effect is
too severe on dry and
sensitive skin areas.
It's a liquid formulation, so it's
hard to control the amount, and it
covers the face thickly.
#Thin #Not heavy #Not burdensome #Neat #A layer of powder
Compact, confidently
Talking about"Lasting"
Preview from those who have
experienced AGE20's Velvet
Lasting Compact first
Even without powdering,
it was matte and the
coverage lasted until
the evening without
touch-ups
The coverage is good enough to cover
with just the amount that comes off
with one rub
At the same time, the lasting power
is quite long, so I was satisfied
Among the AGE20's
products I've used, I
like this one the most
It's neither dry nor greasy. When
this product is released, I'll buy
it and share it with my mom ♥
For combination
skin, it has good
lasting power
without flaking
or emphasizing
dead skin
The T-zone, which
used to be too
oily, now collapses
with a subtle glow,
which is nice.
The skin looked
neat even
without
sunscreen,
base, fixer,
concealer, etc.
Survey results after product use by 29 general consumers who have experience using *AGE20's compact.
Confidently *100% satisfaction
The coverage durability is satisfactory.
Blemishes and redness on the face are well covered.
Applies thinly and adheres evenly.
Creates a skin expression that is matte on the outside and moist
on the inside.
The skin texture looks smooth and soft.
Immediately after application
Even when wearing a mask, the skin remains soft and dry.
After the moisture is gone
Does not easily come off even with the friction of a mask.
*P&K Skin Clinical Research Center | 2022.12.20~2022.12.23|
Satisfaction survey results after product use by 20 women aged 30-59
Exceed the limits of
skin expression
Velvet Finish Lasting
AGE 20's cream balm formulation with an ideal
balance of moist application and soft finish
Powder with a
moisture layer
is moist and
creamy
After the moisture is
gone, it becomes fresh
and soft with a thin
layer of velvet powder
Thin velvet powder
that blends with my
skin's oil over time
Powder with a moisture layer
Houttuynia Cordata Water Moisture Layer
Powder and oil compound
Houttuynia Cordata
Water Moisture Base
Velvet Lasting Pact is made
with water ingredients and
has a higher moisture
content than oil content
A base with high moisture content for a
moist and creamy texture, and a fresh and
appropriately matte finish despite high
powder content
Allows for a clean and harmonious skin
expression with skin oils over time
Thin and soft cream balm formulation
for a luxurious and subtle velvet
finish on the skin
70 hours
Cooling Soothing
Skin Moisture Lasting Power
Moisture Content BEFORE
Moisture Soothing
Centella Asiatica extract, Cica, Tea Tree
Coverage Durability
Definite Coverage and
Adhesion
Makeup Lasting Power
Redness (Flush) Coverage Lasting Power
Pigmentation (Spots/Freckles/Blemishes)
*PNK Skin Clinical Research Center | 2022.12.20~2022.12.23|
Targeted 20 women aged 30-59 (Individual differences may apply)
Velvet Lasting Pact's"High
Coverage Lasting Effect
If you've checked with your eyes and
numbers, now check directly with your skin.
Moisture & Soothing
Exceeding limits
Moisture Soothing Lasting
Not just purified water, but Moisture Soothing
Lasting with 60% Houttuynia Cordata water base
60% Houttuynia Cordata water
Perhaps base makeup lasts longer
on our face than skincare products
Clean even when it collapses, soothing the
skin without Deeply Dehydrated Skin with
Houttuynia Cordata water moisture base
70 hours
*PNK Skin Clinical Research Center | 2022.12.20~2022.12.23|
Targeting 20 women aged 30-59 (individual differences may apply)
Moisture Content AFTER
*This is a test to aid consumer understanding, and individual differences may apply.
Skin Irritation Index
Low/Irritation
Leather design that makes a point in any look
Soft leather top that feels good to
the touch, cushioning effect with
quadruple sponge
Add a touch of special to your daily
life with AGE20's Velvet Lasting Pact
Dry skin
Just a swipe covers
blemishes and pores so
well, it's satisfying.
It's a semi-matte
finish, but the texture
glow remains, making
the skin look good,
very satisfying!
Beauty influencer @유연미 youye0nmi
Oily skin
As time goes by, it
blends like my own
skin and stays clean
all day long with
cover lasting
21 Light Beige
Light Beige
It's a moist formula, and from the first
touch, the coverage is really good.
It covers the pores
thoroughly and even when
applied thinly, the skin
expression is very
pretty. It seems like a
base that would satisfy
all skin types!
Beauty influencer @E deagul_deagul
A natural skin tone with
AGE 20's original pact,
a bright color around
shade 17~21.
23 Medium Beige
Medium Beige
A natural skin tone with
AGE 20's original pact,
a bright color around
shade 22~23.
*This is a test to help consumers understand, and there may be individual differences.
Velvet Lasting Pact
Signature/Glass/New Original
#Keyword
moisture
Coverage/Coverage
Duration
Base
Houttuynia Cordata Moisture Base
Essence Base
•Smooth texture and
Soft Finish of Cream
Balm formulation
High Coverage & Semi-Matte
Natural Cover & Moist Glow
Texture
Velvet Finish, Soft Inside
Recommended Type
Combination/Oily/Acne-Prone Skin
Glow Moist Glow
Dry/Combination Skin
•Smooth texture and Extreme
moisture of Cream Balm
formulation
•Definite Cover and Long-lasting Coverage
•Natural Cover that Appears Translucent
  • Content volume or weight: 14g*2
  • Ideal for: For all skin types
  • Expiration date (or expiration date after opening): 36 months from the date of manufacture / 12 months after opening
  • How to Use: [How To Use] Pick an appropriate amount with a puff by gently circulating on the formula. Spread it over your face and finish with tapping the puff over your face. *Gently rub the coated surface of the formula 2-3 times with a puff when using it for the first time to pick it up better. [How To Replace With Refill] Turn the container over and press firmly with both hands on the bottom to release it. Press the new refill into the case and snap it in place.
  • Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: AEKYUNG industrial Co., Ltd.
  • Country of Manufacture: South Korea
  • Ingredients: Centella Asiatica Extract, Houttuynia Cordata Extract, Melaleuca Alternifolia (Tea Tree) Extract, Water, Titanium Dioxide, Stearyl Heptanoate, Butyloctyl Salicylate, Polysilicone-15, Octocrylene, Diethylamino Hydroxybenzoyl Hexyl Benzoate, Dicaprylyl Carbonate, Polymethylsilsesquioxane, Euphorbia Cerifera (Candelilla) Wax, Niacinamide, Butylene Glycol, Boron Nitride, Cyclopentasiloxane, Cetyl PEG/PPG-10/1 Dimethicone, Isoamyl Laurate, 1,2-Hexanediol, Propanediol, Hydrolyzed Acacia Macrostachya Seed Extract, Maltodextrin, Ethylhexylglycerin, Xylitylglucoside, Anhydroxylitol, Xylitol, Madecassoside, Glucose, Ceramide NP, Dexpanthenol, Allantoin, Sodium Heparin, Acetyl Hexapeptide-8, Hexapeptide-9, Magnolia Kobus Bark Extract, Glycine Soja (Soybean) Sprout Extract, Adenosine, Arginine, Alanine, Histidine, Valine, Leucine, Isoleucine, Phenylalanine, Glycine, Serine, Aspartic Acid, Ornithine, Glutamic Acid, Proline, Methionine, Taurine, Moringa Oleifera Seed Extract, Silica, p-Anisic Acid, Dimethicone, Dimethicone/PEG-10/15 Crosspolymer, Cyclohexasiloxane, Hydrogenated Polyisobutene, Opuntia Ficus-Indica Fruit Extract, Caprylic/Capric Triglyceride, Omija seed extract, Glyceryl Caprylate,C30-45 Alkyl Methicone, Polyphenylsilsesquioxane, Hydrogenated Ethylhexyl Olivate, Ricinus Communis (Castor) Seed Oil, Phytosterols, C30-45 Olefin, Jojoba Esters, Hydroxypropyl Tetrahydropyrantriol, Tranexamic Acid, Jojoba Alcohol, Alumina, Triethoxycaprylylsilane, Aluminum Hydroxide, Stearic Acid, Iron Oxide Yellow, Iron Oxide Red, Iron Oxide Black, Fragrance
  • MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
  • Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight. 4. Do not use for any other purposes. 5. When the formula gets into your eyes, wash off immediately and see a doctor. 6. Handle with care as it may be broken by impact.
  • Quality Assurance Standard: An exchange or compensation is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.

Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 

Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.

Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.

Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com

Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.

Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.

Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.

Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.

Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.

Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.

Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.

Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States

Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

Oops!

Sorry, it looks like some products are not available in selected quantity.

OK

Subscribe To Our Newsletter

Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.