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2025 ANCEL AS100 USA EU Free Shipping Engine Check I/M Readiness Live Data Stream Small OBD2 Scanner Ford FiestaScreen Size: N/A, Power Source: Corded Electric

$71.82

We are factory! We now have enough stock in
China/US/UK/Germany/Poland/Czech /Brazil/Mexico location over a hundred products
for the Diagnostic Tools, Engine Analyzer, Diagnostic Scanner, Detector and so on.
Please feel free to click here to get more details, thanks.
Product Description
2025 ANCEL AS100 OBD2 Scanner for Engine Code Reader Car Diagnosis Erase Code Automotive Diagnostic Tools
Product Model
AS100
Item type
OBD2 Code reader
Application
12V Gasoline Vehicles
Voltage
8-25 V
Function 1
Diagnosing Fault
Function 2
OBDII Diagnosis
Update
Update Life Time
OS
Android
Weight
0.3 KG
Dimensions (W x H x D)
18*13*3 cm
Have your car also encountered the following situations:
1.Car ignition difficult
2.Engine fault light blinking
3.Vehicle liquid leakage
4.Exhaust emission exceed
5.Speeding up powerless
6.Large fuel consumption

😀Let ANCEL AS100 to Help You :
Engine Check including:
✔Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)
✔Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.
✔Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
✔I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.
✔View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.
Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.

How do i know OBD2 Car Diagnostics Ancel AS100 support my car or not ?

🚘American (USA) car :
Compatible with Standard OBD2 Cars from 1996 to Now:
for Chrysler, for Ford, for GM, for Jeep

🚘European car :
Compatible with Standard OBD2 Cars from 2003 to Now:
for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Volvo, for VW, for Ford, for Jaguar

🚘France Car after 2006:
for Citroen,for Fiat,for Renault,for Peugeot
Not Support for Renault Clio 2/Megane/Dacia Logan,

🚘Japanese car :
Compatible with Standard OBD2 Cars from 2005 to Now:
for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai, for Dacia, for Lexus, for Mazda, for Nissan, for Subaru, for Suzuki,
for Toyota

🚘Chinese car :
Compatible with Standard OBD2 Cars from 2008 to Now:
for BYD, for Chery, for Geely, for Great Wall, for Karry

❗NOTE:
Even though it compatible with most cars, but different regions support the vehicle OBD2 protocol at different times, or some car is special design, so it may not compatible with some cars which do not support OBD2 protocol. Especially Japanese and Korean car brand.And this device only have OBD2 Functions,don't have Special Functions,Like ABS Reset,Airbag Reset...
Please Leave us message in below format, we will reply you within 8 hours.
for example : xx, 2005, 2.0cc, Diesel


📢Warning:
Not Support Russian Cars VAZ,UAZ,LADA ; Not works with trucks
For Ssangyong Actyon , from 2009 to 2017 years.
For Ssangyong Korando , 2.0 TD Diesel , from 2013 to 2017 years.
For Ssangyong Kyron , 2.0 Diesel , from 2010 to 2017 years.
For Ssangyong Rexton , 2011 to 2017 years,
Not Support Opel Corsa c 2004 1.3 CDTI
Nor Support vw golf 4 2002
Ancel AS100 OBD2 Automotive Scanner Supported Languages:
English, French, Spanish, Polish, Germany, Italian, Netherlands, Soumi, Russian
ANCEL TECHNOLOGY CO., LTD specializes in automotive intelligent diagnostics, detection and analysis systems, and automotive-related products for mechanics, repair shops, and DIYers.

ANCEL persists on technological innovation and has independent intellectual property rights, factory, and technical team. With the mission of providing customers with high-quality products, technologies and services in the automotive field.

ANCEL has a large number of experienced engineers who focus on the development of automotive electronic diagnostic equipment.

In addition, ANCEL has an excellent after-sales service team. They will provide immediate technical support and deal with various feedback from customers, and strive to cooperate with our R&D (Research and Development) engineers to develop the latest products.
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Company Profile
Shenzhen Fenghui Automotive Electronics Co., Ltd. was established in March 2013. It is a national high-tech enterprise integrating design, R&D and sales.
The company specializes in the production and export of on-board diagnostic tools and automotive electronic products. Through
independent design, independent R&D and strong supply chain advantages, it sells its products to the world, and has established branches and overseas warehouses in Hong Kong and the United States.

The company's marketing network covers more than 100 countries and regions around the world. The independent brand "ANCEL" has a high influence in the United States, Canada, Britain, Germany, France, Australia, Indonesia and other countries, becoming a service provider worthy of trust by automotive tool consumers.
In addition, we have established long-term strategic partnerships with many automotive electronics factories in China, such as FOXWELL, LAUNCH, THINKCAR, AUTOPHIX, FCAR, etc.
Certifications
Since its establishment, the company has continued to deepen its presence in the automotive diagnostic industry, bringing professional automotive fault detection and positioning services to DIY car owners and maintenance technicians around the world, reducing maintenance costs, improving maintenance efficiency, and improving the service level of the entire automotive industry.
Over the past ten years, the company has been providing customers with high-quality and low-cost products and after-sales services based on the business philosophy and service tenet of honesty and pragmatism, win-win cooperation, integrity and innovation, and has been highly recognized by consumers. We 100% provide
1) Good quality control
2) Very competitive prices
3) The most advanced technology products
4) The best professional team of automotive diagnostic electronics.
5) Smooth communication
6) Effective OEM and ODM services

FAQ

Isin:
IPEXBIGL68BD

$71.82

In Stock

, Fulfilled by IBSPOT • Ships from US

IBSPOT Buyer Protection
  • Free 30-Day Returns
  • Full Refund for Damaged or Incorrect Items
  • Guaranteed Delivery or Money Back
  • Secure Checkout & Fast Support
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2025 ANCEL AS100 USA EU Free Shipping Engine Check I/M Readiness Live Data Stream Small OBD2 Scanner Ford FiestaScreen Size: N/A, Power Source: Corded Electric

2025 ANCEL AS100 USA EU Free Shipping Engine Check I/M Readiness Live Data St...

$71.82

We are factory! We now have enough stock in
China/US/UK/Germany/Poland/Czech /Brazil/Mexico location over a hundred products
for the Diagnostic Tools, Engine Analyzer, Diagnostic Scanner, Detector and so on.
Please feel free to click here to get more details, thanks.
Product Description
2025 ANCEL AS100 OBD2 Scanner for Engine Code Reader Car Diagnosis Erase Code Automotive Diagnostic Tools
Product Model
AS100
Item type
OBD2 Code reader
Application
12V Gasoline Vehicles
Voltage
8-25 V
Function 1
Diagnosing Fault
Function 2
OBDII Diagnosis
Update
Update Life Time
OS
Android
Weight
0.3 KG
Dimensions (W x H x D)
18*13*3 cm
Have your car also encountered the following situations:
1.Car ignition difficult
2.Engine fault light blinking
3.Vehicle liquid leakage
4.Exhaust emission exceed
5.Speeding up powerless
6.Large fuel consumption

😀Let ANCEL AS100 to Help You :
Engine Check including:
✔Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)
✔Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.
✔Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
✔I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.
✔View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.
Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.

How do i know OBD2 Car Diagnostics Ancel AS100 support my car or not ?

🚘American (USA) car :
Compatible with Standard OBD2 Cars from 1996 to Now:
for Chrysler, for Ford, for GM, for Jeep

🚘European car :
Compatible with Standard OBD2 Cars from 2003 to Now:
for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Volvo, for VW, for Ford, for Jaguar

🚘France Car after 2006:
for Citroen,for Fiat,for Renault,for Peugeot
Not Support for Renault Clio 2/Megane/Dacia Logan,

🚘Japanese car :
Compatible with Standard OBD2 Cars from 2005 to Now:
for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai, for Dacia, for Lexus, for Mazda, for Nissan, for Subaru, for Suzuki,
for Toyota

🚘Chinese car :
Compatible with Standard OBD2 Cars from 2008 to Now:
for BYD, for Chery, for Geely, for Great Wall, for Karry

❗NOTE:
Even though it compatible with most cars, but different regions support the vehicle OBD2 protocol at different times, or some car is special design, so it may not compatible with some cars which do not support OBD2 protocol. Especially Japanese and Korean car brand.And this device only have OBD2 Functions,don't have Special Functions,Like ABS Reset,Airbag Reset...
Please Leave us message in below format, we will reply you within 8 hours.
for example : xx, 2005, 2.0cc, Diesel


📢Warning:
Not Support Russian Cars VAZ,UAZ,LADA ; Not works with trucks
For Ssangyong Actyon , from 2009 to 2017 years.
For Ssangyong Korando , 2.0 TD Diesel , from 2013 to 2017 years.
For Ssangyong Kyron , 2.0 Diesel , from 2010 to 2017 years.
For Ssangyong Rexton , 2011 to 2017 years,
Not Support Opel Corsa c 2004 1.3 CDTI
Nor Support vw golf 4 2002
Ancel AS100 OBD2 Automotive Scanner Supported Languages:
English, French, Spanish, Polish, Germany, Italian, Netherlands, Soumi, Russian
ANCEL TECHNOLOGY CO., LTD specializes in automotive intelligent diagnostics, detection and analysis systems, and automotive-related products for mechanics, repair shops, and DIYers.

ANCEL persists on technological innovation and has independent intellectual property rights, factory, and technical team. With the mission of providing customers with high-quality products, technologies and services in the automotive field.

ANCEL has a large number of experienced engineers who focus on the development of automotive electronic diagnostic equipment.

In addition, ANCEL has an excellent after-sales service team. They will provide immediate technical support and deal with various feedback from customers, and strive to cooperate with our R&D (Research and Development) engineers to develop the latest products.
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Company Profile
Shenzhen Fenghui Automotive Electronics Co., Ltd. was established in March 2013. It is a national high-tech enterprise integrating design, R&D and sales.
The company specializes in the production and export of on-board diagnostic tools and automotive electronic products. Through
independent design, independent R&D and strong supply chain advantages, it sells its products to the world, and has established branches and overseas warehouses in Hong Kong and the United States.

The company's marketing network covers more than 100 countries and regions around the world. The independent brand "ANCEL" has a high influence in the United States, Canada, Britain, Germany, France, Australia, Indonesia and other countries, becoming a service provider worthy of trust by automotive tool consumers.
In addition, we have established long-term strategic partnerships with many automotive electronics factories in China, such as FOXWELL, LAUNCH, THINKCAR, AUTOPHIX, FCAR, etc.
Certifications
Since its establishment, the company has continued to deepen its presence in the automotive diagnostic industry, bringing professional automotive fault detection and positioning services to DIY car owners and maintenance technicians around the world, reducing maintenance costs, improving maintenance efficiency, and improving the service level of the entire automotive industry.
Over the past ten years, the company has been providing customers with high-quality and low-cost products and after-sales services based on the business philosophy and service tenet of honesty and pragmatism, win-win cooperation, integrity and innovation, and has been highly recognized by consumers. We 100% provide
1) Good quality control
2) Very competitive prices
3) The most advanced technology products
4) The best professional team of automotive diagnostic electronics.
5) Smooth communication
6) Effective OEM and ODM services

FAQ

Isin:
IPEXBIGL68BD

We are factory! We now have enough stock in
China/US/UK/Germany/Poland/Czech /Brazil/Mexico location over a hundred products
for the Diagnostic Tools, Engine Analyzer, Diagnostic Scanner, Detector and so on.
Please feel free to click here to get more details, thanks.
Product Description
2025 ANCEL AS100 OBD2 Scanner for Engine Code Reader Car Diagnosis Erase Code Automotive Diagnostic Tools
Product Model
AS100
Item type
OBD2 Code reader
Application
12V Gasoline Vehicles
Voltage
8-25 V
Function 1
Diagnosing Fault
Function 2
OBDII Diagnosis
Update
Update Life Time
OS
Android
Weight
0.3 KG
Dimensions (W x H x D)
18*13*3 cm
Have your car also encountered the following situations:
1.Car ignition difficult
2.Engine fault light blinking
3.Vehicle liquid leakage
4.Exhaust emission exceed
5.Speeding up powerless
6.Large fuel consumption

😀Let ANCEL AS100 to Help You :
Engine Check including:
✔Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)
✔Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.
✔Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
✔I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.
✔View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.
Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.

How do i know OBD2 Car Diagnostics Ancel AS100 support my car or not ?

🚘American (USA) car :
Compatible with Standard OBD2 Cars from 1996 to Now:
for Chrysler, for Ford, for GM, for Jeep

🚘European car :
Compatible with Standard OBD2 Cars from 2003 to Now:
for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Volvo, for VW, for Ford, for Jaguar

🚘France Car after 2006:
for Citroen,for Fiat,for Renault,for Peugeot
Not Support for Renault Clio 2/Megane/Dacia Logan,

🚘Japanese car :
Compatible with Standard OBD2 Cars from 2005 to Now:
for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai, for Dacia, for Lexus, for Mazda, for Nissan, for Subaru, for Suzuki,
for Toyota

🚘Chinese car :
Compatible with Standard OBD2 Cars from 2008 to Now:
for BYD, for Chery, for Geely, for Great Wall, for Karry

❗NOTE:
Even though it compatible with most cars, but different regions support the vehicle OBD2 protocol at different times, or some car is special design, so it may not compatible with some cars which do not support OBD2 protocol. Especially Japanese and Korean car brand.And this device only have OBD2 Functions,don't have Special Functions,Like ABS Reset,Airbag Reset...
Please Leave us message in below format, we will reply you within 8 hours.
for example : xx, 2005, 2.0cc, Diesel


📢Warning:
Not Support Russian Cars VAZ,UAZ,LADA ; Not works with trucks
For Ssangyong Actyon , from 2009 to 2017 years.
For Ssangyong Korando , 2.0 TD Diesel , from 2013 to 2017 years.
For Ssangyong Kyron , 2.0 Diesel , from 2010 to 2017 years.
For Ssangyong Rexton , 2011 to 2017 years,
Not Support Opel Corsa c 2004 1.3 CDTI
Nor Support vw golf 4 2002
Ancel AS100 OBD2 Automotive Scanner Supported Languages:
English, French, Spanish, Polish, Germany, Italian, Netherlands, Soumi, Russian
ANCEL TECHNOLOGY CO., LTD specializes in automotive intelligent diagnostics, detection and analysis systems, and automotive-related products for mechanics, repair shops, and DIYers.

ANCEL persists on technological innovation and has independent intellectual property rights, factory, and technical team. With the mission of providing customers with high-quality products, technologies and services in the automotive field.

ANCEL has a large number of experienced engineers who focus on the development of automotive electronic diagnostic equipment.

In addition, ANCEL has an excellent after-sales service team. They will provide immediate technical support and deal with various feedback from customers, and strive to cooperate with our R&D (Research and Development) engineers to develop the latest products.
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Company Profile
Shenzhen Fenghui Automotive Electronics Co., Ltd. was established in March 2013. It is a national high-tech enterprise integrating design, R&D and sales.
The company specializes in the production and export of on-board diagnostic tools and automotive electronic products. Through
independent design, independent R&D and strong supply chain advantages, it sells its products to the world, and has established branches and overseas warehouses in Hong Kong and the United States.

The company's marketing network covers more than 100 countries and regions around the world. The independent brand "ANCEL" has a high influence in the United States, Canada, Britain, Germany, France, Australia, Indonesia and other countries, becoming a service provider worthy of trust by automotive tool consumers.
In addition, we have established long-term strategic partnerships with many automotive electronics factories in China, such as FOXWELL, LAUNCH, THINKCAR, AUTOPHIX, FCAR, etc.
Certifications
Since its establishment, the company has continued to deepen its presence in the automotive diagnostic industry, bringing professional automotive fault detection and positioning services to DIY car owners and maintenance technicians around the world, reducing maintenance costs, improving maintenance efficiency, and improving the service level of the entire automotive industry.
Over the past ten years, the company has been providing customers with high-quality and low-cost products and after-sales services based on the business philosophy and service tenet of honesty and pragmatism, win-win cooperation, integrity and innovation, and has been highly recognized by consumers. We 100% provide
1) Good quality control
2) Very competitive prices
3) The most advanced technology products
4) The best professional team of automotive diagnostic electronics.
5) Smooth communication
6) Effective OEM and ODM services

FAQ


Item Specifics

  • Car Fitment: Universal
  • Operating System: Android
  • Communication Interface: USB
  • Voltage: 8-25V
  • Place of Origin: Guangdong, China
  • For Vehicle Brand: Universal
  • Type: Code Reader
  • Power: Standard
  • Applicable Models: Universal
  • Combination: check engine light,Code Reader
  • Brand Name: ANCEL
  • Model Number: BC00543_2
  • Warranty: 1 Year
  • Specification: check engine light
  • Support Language: Support Multi- languages
  • Make: Universal
  • Color: Black
  • Product Model: ANCEL AS100
  • Item type: OBD2 Code Reader Scanner
  • Application: 12V Gasoline Vehicles
  • Voltage: 8-25 V
  • Function 1: Diagnosing Fault
  • Function 2: OBD II Diagnosis
  • Update: Update Life Time
  • Operating Temp: -20°C ~ 70°C( -4℉ ~ 158℉)
  • Dimensions (W x H x D): 18*13*3 cm
  • Selling Units:: Single item
  • Single package size:: 20X5X5 cm
  • Single gross weight:: 0.500 KG

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.99 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.

We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.

If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.

If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.