[Japanese Sports Supplements] Choice GOLDEN WHEY Whey protein Matcha 1kg (renewed to vacuum pack ...
[Japanese Sports Supplements] L-tryptophan supplement HEALTH SUPPLEMENTARY FOOD Pharmaceutical GM...
[Japanese Sports Supplements] L-tryptophan supplement HEALTH SUPPLEMENTARY FOOD Pharmaceutical GM...
[Japanese Sports Supplements] Ajinomoto amino vital Jelly Drink Diet Exercise Muscat Flavor 180g ...
[Japanese Sports Supplements] L-tryptophan supplement HEALTH SUPPLEMENTARY FOOD Pharmaceutical GM...
[Japanese Sports Supplements] TARZA (Tarza) BCAAA 8000 mg amino acid citric acid powder mango fla...
[Japanese Sports Supplements] TARZA (Tarza) BCAAA 8000 mg amino acid citric acid powder mango fla...
[Japanese Sports Supplements] FANCL (New) Multi-amino acid (approximately 30 days) Supplement (Am...
[Japanese Sports Supplements] 1 kg of MYPROTEIN glutamine (L GLUTAMINE) non-flavored One 250 grams
[Japanese Sports Supplements] MAKES+ Glassfed Whey Protein WPI Plane 1kg Instant soluble without ...
[Japanese Sports Supplements] With Shaker Japanese New Drug WINZONE Junior Protein Pharmaceutical...
[Japanese Sports Supplements] delicious soy protein premium chocolate Domestic Refined Body Wing ...
[Japanese Sports Supplements] delicious soy protein premium chocolate Domestic Refined Body Wing ...
[Japanese Sports Supplements] With Shaker Japanese New Drug WINZONE Junior Protein Pharmaceutical...
[Japanese Sports Supplements] With Shaker Japanese New Drug WINZONE Junior Protein Pharmaceutical...
[Japanese Sports Supplements] Be Legend Junior Protein Whay Sukusuku Choco (Chocolate with Whay S...
Shipping Policy
At IBSPOT, we understand the importance of getting your order to you as quickly and efficiently as possible. That's why we offer a variety of shipping options to meet your needs.
Domestic Shipping:
Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on the destination.
Expedited Shipping: For an additional fee, we offer expedited shipping options that will get your order to you faster.
International Shipping:
We do offer international shipping, please contact us for more information on international shipping rates and availability.
Customers are responsible for any customs and import taxes that may apply.
Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will make every effort to get your order to you as soon as possible.
Order Processing:
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
Lost or Damaged Items:
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and get a replacement package to you as soon as possible. Please note that ibspot.com is not responsible for any delays caused by the shipping carrier or customs clearance.
Unclaimed Orders
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address). We do not take any responsibility.
Individual packaging
In some cases, an order may be split into different packages for any of the following reasons:
Some items may be out of stock.
Weight Limits for Regular Shipping by the Post Office.
Resend
Please check the order information carefully before payment. Shipping information cannot be changed after shipping. If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to help@ibspot.com, and we will try our best to contact the courier company to modify it. The resulting additional shipping or additional charges are borne by the customer.
Applications of COVID-19
In response to COVID-19, all of our carriers are taking precautions to ensure the health and well-being of their drivers and customers, and transit times may increase.
We hope you understand and appreciate the steps we are taking to protect you and ensure we can continue to operate as normal.
Thank you for choosing ibspot.com as your global ecommerce shopping platform. If you have any questions about our shipping policy, please do not hesitate to contact us, our customer service email is help@ibspot.com, thank you.
Help
You can find answers to many questions below, but if you need additional help, please feel free to reach out to us.
ADDRESS
1-3-24-2F Kitabiraki, Nishinari-Ku, Osaka-Shi, Osaka-Fu, JAPAN
EMAIL
help@ibspot.com
WORK HOURS
10:00 a.m. - 5:00 p.m. JST, (Monday to Friday)