WÜSTHOF Gourmet Salmon Knife 29 cm
F. DICK Santoku, Küchenmesser, Red Spirit (Messer mit Klinge 18 cm, X55CrMo14 Stahl, nichtrostend...
COR Surf Quick-Drying Surf Poncho for Men and Women, Extra-Long Microfibre Changing Aid, All-in-O...
Plast Team Jumbo Bathroom Trolley with 3 Tiers Trolley Storage Shelf Bathroom Shelf Kitchen Shelf...
Netuno 20 x Craft Cardboard Mother of Pearl Gold DIN A4 210 x 297 mm 250 g Aster Metallic Cherish...
KYONANO Milk Jug, 350 ml Milk Jug Stainless Steel 18/8, Premium Barista Accessories, Handheld Fro...
Gecko Window Thermometer 22cm
Pack of 120 Flowers Scrapbooking Stickers Vintage Sticker Sheets PET Transparent Natural Themes P...
Pack of 30 Carabiner Hook Key Chain, Twist Clasps Hooks for Key Rings, 360° Rotatable, Snap Hooks...
alkamto Travel Pillow - Camping Pillow - Memory Foam with Extra Cotton Cover - Includes Bag - Ort...
Seogva Blanket Sweatshirt Hoodie Fluffy Fleece Hoodie Blanket Oversized Plush Hooded Top Large fo...
Rayher Hobby 34223000 Modelling Soap, Skin-Neutral 250 Grams, Handmade Wellness for DIY,100% Vega...
Wooden Carving Tool Set, 14-Piece Wooden Carving Knife with Sharpening Stones, Professional Wood ...
MenYiYDS Pack of 30 Daisy Flower Patches Clothes Iron-on Patches Flower Appliques Decorative DIY ...
Carenesse Hamamtuch Classic 80 x 170 cm I Hamam Handtuch 100% Baumwolle I Saugfähiges & schnell t...
Coopay Crochet Bag for Yarn, Lightweight Knitting Needles, Crochet Hook Bag, Sewing Baskets, Suit...
8 Pcs Leather Round Hole Punch Set Alloy Steel Leather Punching Tool Set 25mm 30mm 35mm 40mm 45mm...
Shipping Policy
At IBSPOT, we understand the importance of getting your order to you as quickly and efficiently as possible. That's why we offer a variety of shipping options to meet your needs.
Domestic Shipping:
Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on the destination.
Expedited Shipping: For an additional fee, we offer expedited shipping options that will get your order to you faster.
International Shipping:
We do offer international shipping, please contact us for more information on international shipping rates and availability.
Customers are responsible for any customs and import taxes that may apply.
Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will make every effort to get your order to you as soon as possible.
Order Processing:
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
Lost or Damaged Items:
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and get a replacement package to you as soon as possible. Please note that ibspot.com is not responsible for any delays caused by the shipping carrier or customs clearance.
Unclaimed Orders
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address). We do not take any responsibility.
Individual packaging
In some cases, an order may be split into different packages for any of the following reasons:
Some items may be out of stock.
Weight Limits for Regular Shipping by the Post Office.
Resend
Please check the order information carefully before payment. Shipping information cannot be changed after shipping. If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to help@ibspot.com, and we will try our best to contact the courier company to modify it. The resulting additional shipping or additional charges are borne by the customer.
Applications of COVID-19
In response to COVID-19, all of our carriers are taking precautions to ensure the health and well-being of their drivers and customers, and transit times may increase.
We hope you understand and appreciate the steps we are taking to protect you and ensure we can continue to operate as normal.
Thank you for choosing ibspot.com as your global ecommerce shopping platform. If you have any questions about our shipping policy, please do not hesitate to contact us, our customer service email is help@ibspot.com, thank you.
Help
You can find answers to many questions below, but if you need additional help, please feel free to reach out to us.
ADDRESS
3-7, 7-chome, Kita 27 Jonishi, Kita-ku, Sapporo-shi, Hokkaido, Japan
EMAIL
support@ibspot.com
WORK HOURS
09:00 a.m. - 5:00 p.m. MYT, (Monday to Friday)